Lost in translation: An interpretative phenomenological analysis of mental health professionals' experiences of empathy in clinical work with an interpreter

Psychology and Psychotherapy: Theory, Research and Practice

Volumn 82, Issue 3, 2009, Pages 305-321

  Pugh, Matthew A ^a   Vetere, Arlene ^b  

^a UNIVERSITY COLLEGE LONDON   (United Kingdom)

^b UNIVERSITY OF SURREY   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

ARTICLE; COMMUNICATION DISORDER; CULTURAL FACTOR; EMPATHY; FEMALE; HEALTH CARE DELIVERY; HEALTH CARE PERSONNEL; HEALTH PERSONNEL ATTITUDE; HUMAN; HUMAN RELATION; INTERPERSONAL COMMUNICATION; LANGUAGE; MALE; MENTAL DISEASE; MENTAL HEALTH SERVICE; METHODOLOGY; PSYCHOLOGIC TEST; PSYCHOLOGICAL ASPECT; REPRODUCIBILITY;

ATTITUDE OF HEALTH PERSONNEL; COMMUNICATION; COMMUNICATION BARRIERS; CULTURAL CHARACTERISTICS; EMPATHY; FEMALE; HEALTH PERSONNEL; HEALTH SERVICES ACCESSIBILITY; HUMANS; INTERVIEW, PSYCHOLOGICAL; LANGUAGE; MALE; MENTAL DISORDERS; MENTAL HEALTH SERVICES; PROFESSIONAL-PATIENT RELATIONS; REPRODUCIBILITY OF RESULTS; TRANSLATING;

EID: 70349571604     PISSN: 14760835     EISSN: None     Source Type: Journal    
DOI: 10.1348/147608308X397059     Document Type: Article

References (42)

1. Barrett-Lennard, G. (1981). The empathy cycle: Refinement of a nuclear concept. Journal of Counseling Psychology, 28, 91-100.
2. Barrett-Lennard, G. (1993). The phases and focuses of empathy. British Journal of Medical Psychology, 66, 3-14.
3. Cecchin, G. (1987). Hypothesising, circularity, and neutrality revisited: An invitation to curiosity. Family Process, 26, 405-413.
4. Chapman, E., & Smith, J. A. (2002). Interpretative phenomological analysis and the new genetics. Journal of Health Psychology, 7, 125-130. (Pubitemid 34241881)
5. Cox, J. (1977). Aspects of transcultural psychiatry. British Journal of Psychiatry, 130, 211-221.
6. Cushing, A. (2003). Interpreters in medical consultations. In R. Tribe & H. Raval (Eds.), Working with interpreters in mental health (pp. 30-53). East Sussex: Brunner-Routeledge.
7. Draguns, J. G. (1996). Humanly universal and culturally distinctive: Charting the course of cultural counselling. In P. B. Pedersen, J. G. Draguns, W. J. Loner, & J. E. Trimble (Eds.), Counselling across cultures (pp. 1-19). California: Sage.
8. Elliott, R., Fischer, C. T., & Rennie, D. L. (1999). Evolving guidelines for the publication of qualitative research studies in psychology and related fields. British Journal of Clinical Psychology, 38, 215-229. (Pubitemid 29435631)
9. Farooq, S., & Fear, C. (2003). Working with interpreters. Advances in Psychiatric Treatment, 9, 104-109.
10. Farooq, S., Fear, C., & Oyebode, F. (1997). An investigation of the adequacy of psychiatric interview conducted through an interpreter. Psychiatric Bulletin, 21, 209-213. (Pubitemid 27225819)
11. Gerrish, K. (2001). The nature and effect of communication difficulties arising from interactions between district nurses and South Asian patients and their careers. Journal of Advanced Nursing, 33, 566-574.
12. Hall, G. C. N. (2005). Introduction to the special section on multicultural and community psychology: Clinical psychology in context. Journal of Consulting and Clinical Psychology, 73, 787-789. (Pubitemid 41643228)
13. Hamilton, J. C., Carlson, M. A., & Sabol, N. L. (2001). A structured learning exercise in person-centred empathy within a counsellor training program. Person-Centred Review, 8, 71-99.
14. Hart, T. (1999). The refinement of empathy. Journal of Humanistic Psychology, 39, 111-125.
15. Henwood, K. L., & Pidgeon, N. F. (1992). Qualitative research and psychological theorising. British Journal of Psychology, 82, 97-111.
16. Hillier, S., Loshak, R., Rahman, S., & Marks, F. (1994). An evaluation of child psychiatric services for Bangladeshi parents. Journal of Mental Health, 3, 327-337.
17. Johnson, A. W., & Nadirshaw, Z. (1993). Good practice in transcultural counselling: An Asian perspective. Journal of Guidance and Counselling, 21, 106-112.
18. Kaufert, J. M., & Koolage, N. N. (1984). Role conflict among cultural brokers: The experience of native Canadian medical interpreters. Social Science Medicine, 18, 283-286.
19. Manson, A. (1988). Language concordance as a determinant of patient compliance and emergency room use in patients with asthma. Medical Care, 26, 1119-1128.
20. Marcos, L. R. (1979). Effects of interpreters on the evaluation of psychopathology in non-English-speaking patients. American Journal of Psychiatry, 136, 171-174. (Pubitemid 9098102)
21. McLeod, J. (1999). A narrative social constructionist approach to therapeutic empathy. Counselling Psychology Quarterly, 12, 377-394.
22. Mudarikiri, M. M. (2003). Working with interpreters in adult mental health. In R. Tribe & H. Raval (Eds.), Working with interpreters in mental health (pp. 182-197). East Sussex: Brunner- Routeledge.
23. Patel, N., Bennett, E., Dennis, M., Dosanjh, N., Mahtani, A., Miller, A., et al. (2000). Clinical psychology, 'race' and culture: A training manual. Leicester: British Psychological Society Books.
24. Raval, H. (1996). A systemic perspective on working with interpreters. Clinical Child Psychology and Psychiatry, 1, 29-43.
25. Raval, H. (2000). Therapists' experiences of working with interpreters. PhD thesis. Guildford: University of Surrey.
26. Raval, H. (2003). An overviewof the issues in thework with interpreters. In R. Tribe&H. Raval (Eds.), Working with interpreters in mental health (pp. 8-29). East Sussex: Brunner-Routeledge.
27. Raval, H., & Smith, J. (2003). Therapist's experiences of working with an interpreter. International Journal of Mental Health, 32, 6-31.
28. Razban, M. (2003). An interpreters perspective. In R. Tribe & H. Raval (Eds.), Working with interpreters in mental health (pp. 92-98). East Sussex: Brunner-Routeledge.
29. Rea, A. (2004). Now you're talking my language. Psychologist, 17, 580-582.
30. Roe, D., & Roe, C. (1991). The third party: Using interpreters for the deaf in counselling situations. Journal of Mental Health Counselling, 13, 91-105.
31. Roy, C. B. (1992). A socio-linguistic analysis of the interpreter's role in simultaneous talk with in a face-to-face interpreted dialogue. Sign Language Studies, 5, 21-61.
32. Sinclair, S. L., & Monk, G. (2005). Discursive empathy: A new foundation for clinical practice. British Journal of Guidance and Counselling, 33, 337-349.
33. Smith, J. A. (1996). Beyond the divide between cognition and discourse: Using interpretative phenomenological analysis in health psychology. Psychology and Health, 11, 261-271.
34. Smith, J. A., Flowers, P., & Osborn, M. (1997). Interpretative phenomenological analysis and the psychology of health and illness. In L. Yardely (Ed.), Material discourses of health and illness (pp. 68-91). London: Routeledge.
35. Stern, G., Cottrell, D., & Holmes, J. (1990). Patterns of attendance of child psychiatry out-patients with special reference to Asian families. British Journal of Psychiatry, 156, 384-387. (Pubitemid 20090222)
36. Tribe, R. (1999). Bridging the gap or damning the flow? Some observations on using interpreters/bilingual workers when working with refugee clients, many of whom have been tortured. British Journal of Medical Psychology, 72, 567-576.
37. Truax, C. B., & Carkhuff, R. R. (1967). Toward effective counseling and psychotherapy: Training and practice. Chicago: Aldine.
38. Truax, C. B., & Mitchell, K. M. (1971). Research on certain therapist interpersonal skills in relation to process and outcome. In A. E. Bergin & S. L Garfield (Eds.), Handbook of psychotherapy and behaviour change (pp. 299-344). New York: Wiley.
39. Vetere, A., & Dallos, R. (2005). Researching psychotherapy and counselling. Maidenhead: Open University Press.
40. Watson, J. C. (2002). Re-visioning empathy: Research, practice and theory. In D. J. Cain & J. Seeman (Eds.), Humanistic psychotherapies: Handbook of research and Practice (pp. 445-472). Washington: American Psychological Association.
41. Westermeyer, J. (1990). Working with an interpreter in psychiatric assessment and treatment. Journal of Nervous and Mental Disease, 178, 745-748.
42. Willig, C. (2001). Introducing qualitative research in psychology: Adventures in theory and research. Buckingham: Open University.