Quality in NHS hospitals: No one knows better than patients

Measuring Business Excellence

Volumn 13, Issue 1, 2009, Pages 34-46

  Karassavidou, Eleonora ^a   Glaveli, Niki ^a   Papadopoulos, Chrissoleon T ^a  

^a ARISTOTLE UNIVERSITY OF THESSALONIKI   (Greece)

Author keywords

Greece; Health services; Research; SERVQUAL

Indexed keywords

EID: 70349410834     PISSN: 13683047     EISSN: None     Source Type: Journal    
DOI: 10.1108/13683040910943036     Document Type: Article

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