The identification and measurement of quality dimensions in health care: Focus group interview results

Health Care Management Review

Volumn 23, Issue 4, 1998, Pages 81-96

  Jun, Minjoon ^a   Peterson, Robin T ^a   Zsidisin, George A ^b  

^a NEW MEXICO STATE UNIVERSITY   (United States)

^b ARIZONA STATE UNIVERSITY   (United States)

Author keywords

Health care quality; Patient satisfaction; Service quality

Indexed keywords

ADMINISTRATIVE PERSONNEL; HEALTH CARE QUALITY; INTERVIEW; MEASUREMENT; PATIENT SATISFACTION; PHYSICIAN; REVIEW;

EID: 0031737162     PISSN: 03616274     EISSN: None     Source Type: Journal    
DOI: 10.1097/00004010-199810000-00007     Document Type: Review

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