Social and virtual networks: Evaluating synchronous online interviewing using instant messenger

Qualitative Report

Volumn 14, Issue 2, 2009, Pages 318-340

  Hinchcliffe, Vanessa ^a   Gavin, Helen ^a  

^a UNIVERSITY OF HUDDERSFIELD   (United Kingdom)

Author keywords

Content analysis; Instant messenger; Social support networks; Synchronous online interviewing; Virtual networks

Indexed keywords

EID: 69949144355     PISSN: 10520147     EISSN: 21603715     Source Type: Journal    
DOI: None     Document Type: Article

References (66)

1. Agneessens, F., Waege, H., & Lievens, J. (2006). Diversity in social support by role relations: a typology. Social Networks, 28(4), 427-441.
2. Antia, S. D., Stinson, M. S., & Gaustad, M. G. (2002). Developing membership in the education of deaf and hard of hearing students in inclusive settings. Journal of Deaf Studies and Deaf Education, 7(3), 214-229.
3. nd ed.). Buckingham: Open Univeresity Press.
4. th ed.). Boston, MA: Pearson Education.
5. Boulos, M. N. K., & Wheelert, S. (2007). The emerging Web 2.0 social software: an enabling suite of sociable technologies in health and healthcare education. Health Information and Libraries Journal, 24(1), 2-23.
6. Bowker, N., & Tuffin, K. (2003). Dicing with deception: People with disabilities' strategies for managing safety and identity online. Journal of Computer-Mediated Communication, 8(2). Retrieved from http://jcmc.indiana.edu/vol8/issue2/
7. Brewer, J., & Hunter, A. (2006). Foundations of multimethod research: Synthesizing styles. London: Sage.
8. Brooks, L. (1997). Dyslexia: 100 years on brain research and understanding. In L. Brooks, Dyslexia Review, 6(1), (pp. 9-15). Staines, The Dyslexia Institute.
9. nd ed.). Oxford: Oxford University Press.
10. Burman, E. (1994). Interviewing. In P. Banister, E. Burman, I. Parker, M. Taylor, & C. Tindall (Eds.), Qualitative methods in psychology: A research guide (pp. 49-71). Buckingham: Open University Press.
11. Christie, H. (2004). Leaving university early: exploring the differences between continuing and non-continuing students. Studies in Higher Education, 29(5), 617-636.
12. Clarke, P. (2000). The Internet as a medium for qualitative research. Paper presented at the 2nd annual conference on world-wide web applications. Retrieved from http://generalupdate.rau.ac.za/infosci/conf/Wednesday/Clarke.htm
13. Crichton, S., & Kinash, S. (2003). Virtual ethnography: interactive interviewing online as method. Canadian Journal of Learning and Technology, 29(2), 101-115. Retrieved from http://www.cjlt.ca/index.php/cjlt/article/view/40/37
14. Davies, H. T. O., Nutley, S. M., & Smith, P. C. (2000). What works? Evidence based policy and practice in public services. Bristol: Policy Press.
15. Davis, M. (2004). Reflecting on the experience of interviewing online: perspectives from the Internet and HIV study in London. Aids Care-Psychological and Socio- Medical Aspects of Aids/HIV, 16(8), 944-952.
16. Degenne, A., & Forse, M. (1999). Introducing social networks. London: Sage.
17. DiFilippo, J. M., & Overholser, J. C. (2000). Suicidal ideation in adolescent psychiatric inpatients as associated with depression and attachment relationships. Journal of Clinical Child Psychology, 29, 155-166.
18. Elias, M. J. (2006). The connection between academic and social-emotional learning. In M. J. Elias, H. Arnold (Eds.), The educator's guide to emotional intelligence and academic achievement (pp. 4-14). Thousand Oaks, CA: Corwin Press.
19. Economic and Social Research Council. (2006). Research ethics framework. Section 3: Governance, ethics and ethical principles. Retrieved from http://www.esrcsocietytoday.ac.uk/
20. Eminovic, N., Wyatt, J. C., Tarpey, A. M., Murray, G., & Ingrams, G. J. (2004). First evaluation of the NHS direct online clinical enquiry service: a nurse-led Web chat triage service for the public. Journal of Medical Internet Research, 6(2), e17. Retrieved from urlhttp://www.jmir.org/2004/2/e17/
21. Flick, U., von Kardorff, E., & Steinke, I. (Eds). (2004). What is qualitative research? An introduction to the field. In U. Flick, E. von Kardorff, & I. Steinke (Eds.), A companion to qualitative research (pp. 3-11). London: Sage.
22. Flynn, N. (2004). Instant messaging rules: A business guide to managing policies, security, and legal issues for safe IM communication. Saranac Lake, NY, USA: AMACOM.
23. Garrison, D. R., & Anderson, T. (2003). E-learning in the 21st century. London: RoutledgeFalmer.
24. Gavin, H. (2008). Understanding statistics and research methods in psychology. London: Sage.
25. Giddens, A. (2000). The third way and its critics. Cambridge: Polity Press.
26. Gorard, S., Smith, E., May, H., Thomas, L., Adnett, N., & Slack, K. (2006). Review of widening participation research: addressing the barriers to participation in higher education: a report to HEFCE by the University of York, higher education academy and institute for access studies. Retrieved from http://www.hefce.ac.uk/pubs/rdreports/2006/rd13_06/barriers.doc
27. Granello, P. F. (1999). College Students Wellness as a Function of Social Support and Empathic Ability. Journal of College Counseling, 2(2), 110-120.
28. Gunter, B. (2002). Online versus offline research: implications for evaluating digital media. Aslib Proceedings, 54(4), 229-239.
29. Ho, S. S., & McLeod, D. M. (2008). Social-psychological influences on opinion expression in face-to-face and computer mediated communication. Communication Research, 3(2), 190-207.
30. Hobfoll, S. E. (1998). Stress, culture and community: The psychology and philosophy of stress. New York: Plenum Press.
31. James, N. (2006). Credibility, authenticity and voice: Dilemmas in online interviewing. Qualitative Research, 6(3), 403-420.
32. Kazi, M. A. F. (2003). Realist evaluation in practice: Health and social work. London: Sage.
33. Knox, H., Savage, M., & Harvey, P. (2006). Social networks and the study of relations: networks as method, metaphor and form. Economy and Society, 35, 113-140.
34. Korinek, L., Walther-Thomas, C., McLaughlin, V. L., & Williams, B. T. (1999). Creating classroom communities and networks for student support. Intervention in School and Clinic, 35(1), 3-8.
35. Langdridge, D. (2004). Introduction to research methods and data analysis in psychology. Harlow: Pearson/Prentice Hall.
36. Levett-Jones, T., & Lathlean, J. (2007). Belongingness: A prerequisite for nursing students' clinical learning. Nurse Education in Practice. Article in press, corrected proof. Retrieved from http://www.sciencedirect.com/science?_ob=ArticleURL&_udi=B6WNW-4NVSWY1-1&_user=10&_coverDate=05%2F31%2F2007&_rdoc=1&_fmt=&_orig=search&_sort=d&view=c&_acct=C000050221&_version=1&_urlVersion=0&_userid=10&md5=a73f43bfe1de0046ae5f1702245d4793
37. Lev-Wiesel, R., Nuttman-Shwartz, O., & Sternberg, R. (2006). Peer rejection during adolescence: Psychological long-term effects - a brief report. Journal of Loss and Trauma, 11, 131-142.
38. Lincoln, Y. S., & Guba, E. G. (1985). Naturalistic inquiry. London: Sage.
39. McKinney, K. J. (2002). Students with chronic illness: the construction of self in the college environment. Dissertation Abstracts International Section A: Humanities and Social Science, 62(12-A), 4089. US: Uni Microfilms International.
40. McLean, M. (2001). Can we relate conceptions of learning to student academic achievement? Teaching in Higher Education, 6(3), 399-413.
41. nd ed.). Harlow: Prentice Hall.
42. Miller, G., & Dingwall, R. (1997). Context and method in qualitative research. London: Sage.
43. Moran-Ellis, J., Alexander, V. D., Cronin, A., Dickinson, M., Fielding J., Sleney, J., & Thomas, H. (2006). Triangulation and integration: Processes, claims, and implications. Qualitative Research, 6(1), 45-59.
44. Morgan, S. J., & Symon, G. (2004). Electronic interviews in organisational research. In C. Cassell & G. Symon (Eds.), Essential guide to qualitative methods in organizational research (pp. 23-33). London: Sage.
45. Osterman, K. F. (2000). Students' need for belonging in the school community. Review of Educational Research, 70(3), 323-367.
46. Parton, N. (2006). Changes in the form of knowledge in social work: From the "social" to the "informational"? British Journal of Social Work, Advance Access, October 27, 2006, 1-17.
47. nd ed.). London: Sage.
48. Peat, M., Dalziel, J., & Grant, A. M. (2000). Enhancing the transition to university by facilitating social and study networks: Results of a one-day workshop. Innovations in Education and Training International, 37(4), 293-303.
49. Pietra, A. L., Makam, V., & Tran, T. U. (2005). Usable accessibility at U.C. Berkeley: Designing with accessibility in mind. SIMS Masters Project. Retrieved from http://tutran.net/files/UsableAccessibility-Final.pdf
50. Potter, G. (2000). The philosophy of social science: New perspectives. Harlow: Pearson Educational.
51. Procidano, M. E., & Heller, M. (1983). Measures of perceived social support from friends and from family: three validation studies. American Journal of Community Psychology, 11(1), 1-24.
52. Putnam, R. D. (2000). Bowling alone: The collapse and revival of American community. New York: Simon and Schuster.
53. Raab, L., & Adam, A. J. (2005). The university college model: A learning-centred approach to retention and remediation. New Directions for Institutional Research, 125, 87-106.
54. Ruch, G. (2005). Relationship-based practice and reflective practice: Holistic approaches to contemporary child care social work. Child and Family Social Work, 10(2), 111-123.
55. Robson, C. (1993). Real world research. Oxford: Blackwell.
56. nd ed.). Oxford: Blackwell.
57. Seale, C. (1999). The quality of qualitative research. London: Sage.
58. Stanley, H. (2003). The journey to becoming a graduate nurse: a study of the lived experience of part-time post-registration students. Nurse Education in Practice, 3(2), 62-71.
59. nd ed.). London: Sage.
60. Steele, R., Lauder, W., Caperchione, C., & Anastasi, J. (2005). An exploratory study of the concerns of mature access to nursing students and the coping strategies used to manage these adverse experiences. Nurse Education Today, 25(7), 573-581.
61. Temple, B., & Young, A. (2004). Qualitative research and translation. Qualitative Research, 4(2), 161-178.
62. Walker, M. E., Wasserman S., & Wellman, B. (1994). Statistical models for social support networks. In S. Wasserman & J. Galaskiewicz (Eds.), Advances in social network analysis: Research in the social and behavioural sciences (pp. 53-78). London: Sage.
63. Wilcox, P., Winn, S., & Fyvie-Gauld, M. (2005). It was nothing to do with the university, it was just the people: the role of social support in the first-year experience of higher education. Studies in Higher Education, 30(6), 707-722.
64. Williams, S. J. (1998). Emotions, cyberspace and the "virtual" body: a critical appraisal. In G. Bendelow, & S. J. Williams (Eds.), Emotions in social life: Critical themes and contemporary issues (pp. 120-132). London: Routledge.
65. Willig, C. (2001). Introducing qualitative research in psychology: Adventures in theory and method. Buckingham: Open University Press.
66. Wilson, M. (1997). Community in the abstract: a political and ethical dilemma. In D. Holmes (Ed.), Virtual politics identity and community in cyberspace (pp. 23-57). London: Sage.