-
2
-
-
0028998128
-
Effective physician-patient communication and health outcomes: A review
-
Stewart M. Effective physician-patient communication and health outcomes: a review. Can Med Assoc J 1995 152 : 1423 33.
-
(1995)
Can Med Assoc J
, vol.152
, pp. 1423-1433
-
-
Stewart, M.1
-
3
-
-
0242567451
-
-
Radcliffe Medical Press Ltd Cornwall. Cornwall
-
Stewart M, Brown JB, Weston WW, McWhinney IR, McWilliam CL, Freeman TR. Patient-Centered Medicine, 2nd edn. 2003, Radcliffe Medical Press Ltd Cornwall, Cornwall, 245 305.
-
(2003)
Patient-Centered Medicine, 2nd Edn.
, pp. 245-305
-
-
Stewart, M.1
Brown, J.B.2
Weston, W.W.3
McWhinney, I.R.4
McWilliam, C.L.5
Freeman, T.R.6
-
4
-
-
0031901730
-
Impact of education for physicians on patient outcomes
-
Clark NM, Gong M, Schork A, Evans D, Roloff D, Hurwitz M, Maiman L, Mellins R. Impact of education for physicians on patient outcomes. Pediatrics 1998 101 : 831 6.
-
(1998)
Pediatrics
, vol.101
, pp. 831-836
-
-
Clark, N.M.1
Gong, M.2
Schork, A.3
Evans, D.4
Roloff, D.5
Hurwitz, M.6
Maiman, L.7
Mellins, R.8
-
5
-
-
10444236382
-
Effect on health-related outcomes of interventions to alter the interaction between patients and practitioners: A systematic review of trials
-
Griffin SJ, Kinmonth AL, Veltman MW, Gillard S, Grant J, Stewart M. Effect on health-related outcomes of interventions to alter the interaction between patients and practitioners: a systematic review of trials. Ann Fam Med 2004 2 : 595 608.
-
(2004)
Ann Fam Med
, vol.2
, pp. 595-608
-
-
Griffin, S.J.1
Kinmonth, A.L.2
Veltman, M.W.3
Gillard, S.4
Grant, J.5
Stewart, M.6
-
6
-
-
0024637479
-
Assessing the effects of physician -patient interactions on the outcome of chronic disease
-
Kaplan SH, Greenfield S, Ware JE. Assessing the effects of physician -patient interactions on the outcome of chronic disease. Med Care 1989 27 (Suppl. 3 110 27.
-
(1989)
Med Care
, vol.27
, Issue.SUPPL 3
, pp. 110-127
-
-
Kaplan, S.H.1
Greenfield, S.2
Ware, J.E.3
-
7
-
-
0033071824
-
Evidence on patient-doctor communication
-
Stewart M, Brown JB, Boon H, Galajda J, Meridith L, Sangster M. Evidence on patient-doctor communication. Can Prev Control 1999 3 : 25 30.
-
(1999)
Can Prev Control
, vol.3
, pp. 25-30
-
-
Stewart, M.1
Brown, J.B.2
Boon, H.3
Galajda, J.4
Meridith, L.5
Sangster, M.6
-
8
-
-
0037430025
-
The association of perceived physician communication style with patient satisfaction, distress, cancer-related self-efficacy, and perceived control over the disease
-
Zachariae R, Pedersen CG, Jensen AB et al. The association of perceived physician communication style with patient satisfaction, distress, cancer-related self-efficacy, and perceived control over the disease. Br J Cancer 2003 88 : 658 65.
-
(2003)
Br J Cancer
, vol.88
, pp. 658-665
-
-
Zachariae, R.1
Pedersen, C.G.2
Jensen, A.B.3
-
11
-
-
1542378737
-
Patient complaints about physician behaviours: A qualitative study
-
Wofford MM, Wofford JL, Bothra J, Kendrick SB, Smith A, Lichstein PR. Patient complaints about physician behaviours: a qualitative study. Acad Med 2004 79 : 134 8.
-
(2004)
Acad Med
, vol.79
, pp. 134-138
-
-
Wofford, M.M.1
Wofford, J.L.2
Bothra, J.3
Kendrick, S.B.4
Smith, A.5
Lichstein, P.R.6
-
12
-
-
0030728404
-
Doctor-patient communication and medical malpractice: Implications for pediatricians
-
Levinson W. Doctor-patient communication and medical malpractice: implications for pediatricians. Pediatr Ann 1997 26 : 186 93.
-
(1997)
Pediatr Ann
, vol.26
, pp. 186-193
-
-
Levinson, W.1
-
14
-
-
0035050113
-
Quality of paediatric care: Application and validation of an instrument for measuring parent satisfaction with hospital care
-
Ygge B, Arnetz JE. Quality of paediatric care: application and validation of an instrument for measuring parent satisfaction with hospital care. Int J Qual Health Care 2001 13 : 33 43.
-
(2001)
Int J Qual Health Care
, vol.13
, pp. 33-43
-
-
Ygge, B.1
Arnetz, J.E.2
-
16
-
-
0347091793
-
Improving patients' communication with doctors. a systematic review of intervention studies
-
Harrington J, Noble LM, Newman SP. Improving patients' communication with doctors. a systematic review of intervention studies. Patient Educ Couns 2004 52 : 7 16.
-
(2004)
Patient Educ Couns
, vol.52
, pp. 7-16
-
-
Harrington, J.1
Noble, L.M.2
Newman, S.P.3
-
17
-
-
0034309873
-
Patient-centredness: A conceptual framework and review of the empirical literature
-
Mead N, Bower P. Patient-centredness: a conceptual framework and review of the empirical literature. Social Sci Med 2000 51 : 1087 110.
-
(2000)
Social Sci Med
, vol.51
, pp. 1087-1110
-
-
Mead, N.1
Bower, P.2
-
18
-
-
22244490311
-
Measuring patient-centred communication in patient-physician consultations: Theoretical and practical issues
-
Epstein RM, Franks P, Fiscella K, Shields CG, Meldrum SC, Kravitz RL et al. Measuring patient-centred communication in patient-physician consultations: theoretical and practical issues. Soc Sci Med 2005 61 : 1516 28.
-
(2005)
Soc Sci Med
, vol.61
, pp. 1516-1528
-
-
Epstein, R.M.1
Franks, P.2
Fiscella, K.3
Shields, C.G.4
Meldrum, S.C.5
Kravitz, R.L.6
-
19
-
-
29644435746
-
Nonverbal behaviour and the vertical dimension of social relations: A meta-analysis
-
Hall JA, Coats EJ, LeBeau LS. Nonverbal behaviour and the vertical dimension of social relations: a meta-analysis. Psychol Bull 2005 131 : 898 924.
-
(2005)
Psychol Bull
, vol.131
, pp. 898-924
-
-
Hall, J.A.1
Coats, E.J.2
Lebeau, L.S.3
-
20
-
-
33645106305
-
The expression of emotion through nonverbal behaviour in medical visits. Mechanisms and outcomes
-
Roter DL, Frankel RM, Hall JA, Sluyter D. The expression of emotion through nonverbal behaviour in medical visits. Mechanisms and outcomes. J Gen Intern Med 2006 21 : S28 34.
-
(2006)
J Gen Intern Med
, vol.21
, pp. 28-34
-
-
Roter, D.L.1
Frankel, R.M.2
Hall, J.A.3
Sluyter, D.4
-
21
-
-
0032882574
-
Teaching clinically experienced physicians communication skills. A review of evaluation studies
-
Hulsman RL, Ros WJG, Winnubst JAM, Bensing J. Teaching clinically experienced physicians communication skills. A review of evaluation studies. Med Educ 1999 33 : 655 68.
-
(1999)
Med Educ
, vol.33
, pp. 655-668
-
-
Hulsman, R.L.1
Ros, W.J.G.2
Winnubst, J.A.M.3
Bensing, J.4
-
22
-
-
84921537556
-
-
Cochrane Database of Systematic Reviews 2001, Issue 4, CD003267. DOI:.
-
Lewin SA, Skea ZC, Entwistle V, Dick J. Interventions for Providers to Promote a Patient-centred Approach in Clinical Consultations (Review). Cochrane Database of Systematic Reviews 2001, Issue 4, CD003267. DOI :.
-
Interventions for Providers to Promote A Patient-centred Approach in Clinical Consultations (Review).
-
-
Lewin, S.A.1
Skea, Z.C.2
Entwistle, V.3
Dick, J.4
-
23
-
-
0030007392
-
Effects of an physician communication intervention on patient care outcomes
-
Joos SK, Hicken DH. Effects of an physician communication intervention on patient care outcomes. J Gen Intern Med 1996 11 : 147 55.
-
(1996)
J Gen Intern Med
, vol.11
, pp. 147-155
-
-
Joos, S.K.1
Hicken, D.H.2
-
25
-
-
0029115431
-
Improving physicians' interviewing skills and reducing patients' emotional distress
-
Roter D, Hall JA, Kern DE, Barker LR, Cole KA, Cole KA et al. Improving physicians' interviewing skills and reducing patients' emotional distress. Arch Intern Med 1995 155 : 1877 84.
-
(1995)
Arch Intern Med
, vol.155
, pp. 1877-1884
-
-
Roter, D.1
Hall, J.A.2
Kern, D.E.3
Barker, L.R.4
Cole, K.A.5
Cole, K.A.6
-
26
-
-
0042194679
-
Factors affecting patient and clinician satisfaction with the clinical consultation: Can communication skills training for clinicians improve satisfaction?
-
Shilling V, Jenkins V, Fallowfield L. Factors affecting patient and clinician satisfaction with the clinical consultation: can communication skills training for clinicians improve satisfaction? Psychooncology 2003 12 : 599 611.
-
(2003)
Psychooncology
, vol.12
, pp. 599-611
-
-
Shilling, V.1
Jenkins, V.2
Fallowfield, L.3
-
27
-
-
0030218805
-
Helping health professionals involved in cancer care acquire key interviewing skills - The impact of workshops
-
DOI 10.1016/0959-8049(96)00059-7
-
Maguire P, Booth K, Elliott C, Jones B. Helping health professionals involved in cancer care acquire key interviewing skills - The impact of workshops. Eur J Cancer 1996 32A : 1486 9. (Pubitemid 26279112)
-
(1996)
European Journal of Cancer Part A
, vol.32
, Issue.9
, pp. 1486-1489
-
-
Maguire, P.1
Booth, K.2
Elliott, C.3
Jones, B.4
-
28
-
-
0031013094
-
The development of a training model to improve health professionals' skills, selfefficacy and outcome expectancies when communicating with cancer patients
-
Parle M, Maguire P, Heaven C. The development of a training model to improve health professionals' skills, selfefficacy and outcome expectancies when communicating with cancer patients. Soc Sci Med 1997 44 : 231 40.
-
(1997)
Soc Sci Med
, vol.44
, pp. 231-240
-
-
Parle, M.1
Maguire, P.2
Heaven, C.3
-
29
-
-
0017472917
-
Self-efficacy: Toward a unifying theory of behavioural change
-
Bandura A. Self-efficacy: Toward a unifying theory of behavioural change. Psychol Rev 1977 84 : 191 215.
-
(1977)
Psychol Rev
, vol.84
, pp. 191-215
-
-
Bandura, A.1
-
31
-
-
0026095525
-
The assessment of interpersonal skills using standardized patients
-
Schnabl GK, Hassard TH, Kopelow ML. The assessment of interpersonal skills using standardized patients. Acad Med 1991 66 (Suppl. 9 S34 36.
-
(1991)
Acad Med
, vol.66
, Issue.SUPPL 9
, pp. 34-36
-
-
Schnabl, G.K.1
Hassard, T.H.2
Kopelow, M.L.3
-
32
-
-
0035842327
-
Measurement of the quality of care in a paediatric department
-
Ammentorp J, Rørmann D, Mainz J, Larsen L. Measurement of the quality of care in a paediatric department. Ugeskr Laeger 2001 163 : 7048 53.
-
(2001)
Ugeskr Laeger
, vol.163
, pp. 7048-7053
-
-
Ammentorp, J.1
Rørmann, D.2
Mainz, J.3
Larsen, L.4
-
33
-
-
13244262788
-
Parents' priorities and satisfaction with acute paediatric care
-
Ammentorp J, Mainz J, Sabroe S. Parents' priorities and satisfaction with acute paediatric care. Arch Pediatr Adolesc Med 2005 159 : 127 31.
-
(2005)
Arch Pediatr Adolesc Med
, vol.159
, pp. 127-131
-
-
Ammentorp, J.1
Mainz, J.2
Sabroe, S.3
-
34
-
-
0033776172
-
The impact of patient-centered care on outcomes
-
Stewart M, Brown JB, Donner A, McWhinney IR, Oates J, Weston WW et al. The impact of patient-centered care on outcomes. Fam Pract 2000 49 : 796 804.
-
(2000)
Fam Pract
, vol.49
, pp. 796-804
-
-
Stewart, M.1
Brown, J.B.2
Donner, A.3
McWhinney, I.R.4
Oates, J.5
Weston, W.W.6
-
35
-
-
0031928523
-
Response rate in patient satisfaction research: An analysis of 210 published studies
-
Sitzia J, Wood N. Response rate in patient satisfaction research: an analysis of 210 published studies. Int J Qual Health Care 1998 10 : 311 7.
-
(1998)
Int J Qual Health Care
, vol.10
, pp. 311-317
-
-
Sitzia, J.1
Wood, N.2
-
36
-
-
0031866912
-
Improving communication skills - A randomized controlled behaviourally oriented intervention study for residents in internal medicine
-
Langewitz WA, Eich P, Kiss A, Wossmer B. Improving communication skills - a randomized controlled behaviourally oriented intervention study for residents in internal medicine. Psychosom Med 1998 60 : 268 76.
-
(1998)
Psychosom Med
, vol.60
, pp. 268-276
-
-
Langewitz, W.A.1
Eich, P.2
Kiss, A.3
Wossmer, B.4
-
37
-
-
0033920758
-
Effects of continuing paediatric education in interpersonal communication skills
-
van Dulmen AM, Holl RA. Effects of continuing paediatric education in interpersonal communication skills. Eur J Pediatr 2000 159 : 489 95.
-
(2000)
Eur J Pediatr
, vol.159
, pp. 489-495
-
-
Van Dulmen, A.M.1
Holl, R.A.2
-
39
-
-
0032867092
-
How valid and reliable are patient satisfaction data? An analysis of 195 studies
-
Sitzia J. How valid and reliable are patient satisfaction data? An analysis of 195 studies. Int J Qual Health Care 1999 4 : 319 28.
-
(1999)
Int J Qual Health Care
, vol.4
, pp. 319-328
-
-
Sitzia, J.1
-
40
-
-
33749356493
-
Determinates of satisfaction with paediatric care
-
Ammentorp J, Mainz J, Sabroe S. Determinates of satisfaction with paediatric care. Pediatr Nurs 2006 32 : 333 44.
-
(2006)
Pediatr Nurs
, vol.32
, pp. 333-344
-
-
Ammentorp, J.1
Mainz, J.2
Sabroe, S.3
-
41
-
-
0025327322
-
Patient sociodemographic characteristics as predictors of satisfaction with medical care: A meta-analysis
-
Hall JA, Dornan MC. Patient sociodemographic characteristics as predictors of satisfaction with medical care: A meta-analysis. Soc Sci Med 1990 30 : 811 8.
-
(1990)
Soc Sci Med
, vol.30
, pp. 811-818
-
-
Hall, J.A.1
Dornan, M.C.2
-
42
-
-
0030781784
-
Patient satisfaction: A review of issues and concepts
-
Sitzia J, Wood N. Patient satisfaction: a review of issues and concepts. Soc Sci Med 1997 45 : 1829 43.
-
(1997)
Soc Sci Med
, vol.45
, pp. 1829-1843
-
-
Sitzia, J.1
Wood, N.2
-
43
-
-
0032905809
-
Time and the patient-physician relationship
-
Dugdale DC, Epstein R, Antilat SZ. Time and the patient-physician relationship. J Gen Intern Med 1999 14 (Suppl. 1 S34 40.
-
(1999)
J Gen Intern Med
, vol.14
, Issue.SUPPL 1
, pp. 34-40
-
-
Dugdale, D.C.1
Epstein, R.2
Antilat, S.Z.3
-
44
-
-
0034921498
-
Is patients' perception of time spent with the physician a determinant of ambulatory patient satisfaction?
-
Lin CT, Albertson GA, Schilling LM, Cyran EM, Anderson SN, Ware L et al. Is patients' perception of time spent with the physician a determinant of ambulatory patient satisfaction? Arch Intern Med 2001 161 : 1437 42.
-
(2001)
Arch Intern Med
, vol.161
, pp. 1437-1442
-
-
Lin, C.T.1
Albertson, G.A.2
Schilling, L.M.3
Cyran, E.M.4
Anderson, S.N.5
Ware, L.6
-
45
-
-
19444384160
-
Continuous IT-based monitoring of the quality of treatment and care seen from parents' perspective
-
Ammentorp J, Kofoed PE. Continuous IT-based monitoring of the quality of treatment and care seen from parents' perspective. Ugeskr Laeger 2005 167 : 1950 3.
-
(2005)
Ugeskr Laeger
, vol.167
, pp. 1950-1953
-
-
Ammentorp, J.1
Kofoed, P.E.2
-
46
-
-
0030341419
-
The development and application of a patient satisfaction measurement system for hospital-wide quality improvement
-
Arnetz JE, Arnetz BB. The development and application of a patient satisfaction measurement system for hospital-wide quality improvement. Int J Qual Health Care 1996 8 : 555 66.
-
(1996)
Int J Qual Health Care
, vol.8
, pp. 555-566
-
-
Arnetz, J.E.1
Arnetz, B.B.2
-
47
-
-
0000806910
-
Self-efficacy: A theoretical analysis of its determinants and malleability
-
Gist ME, Michell TR. Self-efficacy: a theoretical analysis of its determinants and malleability. Acad Manage Rev 1992 17 : 183 211.
-
(1992)
Acad Manage Rev
, vol.17
, pp. 183-211
-
-
Gist, M.E.1
Michell, T.R.2
-
48
-
-
0022472288
-
Consultation skills of young doctors: I. Benefits of feedback training in interviewing as students persist
-
Maguire P, Fairbairn S, Fletcher C. Consultation skills of young doctors: I. Benefits of feedback training in interviewing as students persist. Br Med J 1986 292 : 1573 6.
-
(1986)
Br Med J
, vol.292
, pp. 1573-1576
-
-
Maguire, P.1
Fairbairn, S.2
Fletcher, C.3
-
49
-
-
33344465189
-
Transfer of communication skills training from workshop to workplace: The impact of clinical supervision
-
Heaven C, Clegg J, Maguire P. Transfer of communication skills training from workshop to workplace: the impact of clinical supervision. Patient Educ Couns 2006 60 : 313 25.
-
(2006)
Patient Educ Couns
, vol.60
, pp. 313-325
-
-
Heaven, C.1
Clegg, J.2
Maguire, P.3
-
50
-
-
33748325943
-
Patient participation in the consultation process: A structured review of intervention strategies
-
Haywood K, Marshall S, Fitzpatrick R. Patient participation in the consultation process: A structured review of intervention strategies. Patient Couns Educ 2006 63 : 12 23.
-
(2006)
Patient Couns Educ
, vol.63
, pp. 12-23
-
-
Haywood, K.1
Marshall, S.2
Fitzpatrick, R.3
|