메뉴 건너뛰기




Volumn 18, Issue 3, 2009, Pages 264-279

Understanding web site redesigns in small- and medium-sized enterprises (SMEs): A U.K.-based study on the applicability of e-commerce Stage Models

Author keywords

Change framework; E Commerce; Internet investment; SMEs; Stage Models; Web site redesign

Indexed keywords


EID: 68549125277     PISSN: 0960085X     EISSN: 14769344     Source Type: Journal    
DOI: 10.1057/ejis.2009.14     Document Type: Article
Times cited : (27)

References (86)
  • 1
    • 9744244954 scopus 로고    scopus 로고
    • GIST: A model for design and management of content and interactivity of customer-centric web sites
    • ALBERT TC, GOES PB and GUPTA A (2004) GIST: a model for design and management of content and interactivity of customer-centric web sites. MIS Quarterly 28(2), 161-182.
    • (2004) MIS Quarterly , vol.28 , Issue.2 , pp. 161-182
    • ALBERT, T.C.1    GOES, P.B.2    GUPTA, A.3
  • 3
    • 1442303738 scopus 로고    scopus 로고
    • Assessing the benefits from e-business transformation through effective enterprise management
    • ASH C and BURN J (2003) Assessing the benefits from e-business transformation through effective enterprise management. European Journal of Information Systems 12(4), 297-308.
    • (2003) European Journal of Information Systems , vol.12 , Issue.4 , pp. 297-308
    • ASH, C.1    BURN, J.2
  • 5
    • 33846411499 scopus 로고    scopus 로고
    • Delivering ICT to ethnic minority businesses: An action-research approach
    • BECKINSALE M and RAM M (2006) Delivering ICT to ethnic minority businesses: an action-research approach. Environment and Planning C: Government and Policy 24, 847-867.
    • (2006) Environment and Planning C: Government and Policy , vol.24 , pp. 847-867
    • BECKINSALE, M.1    RAM, M.2
  • 8
    • 68549102989 scopus 로고    scopus 로고
    • BERR (DEPARTMENT FOR BUSINESS, ENTERPRISE AND REGULATORY REFORM) (2007) Small and medium-sized enterprise (SME) statistics for the UK 2006 press release, 22 August. [WWW document] http://stats.berr .gov.uk/ed/sme/smestats2006-ukspr.pdf (accessed 30 September 2007).
    • BERR (DEPARTMENT FOR BUSINESS, ENTERPRISE AND REGULATORY REFORM) (2007) Small and medium-sized enterprise (SME) statistics for the UK 2006 press release, 22 August. [WWW document] http://stats.berr .gov.uk/ed/sme/smestats2006-ukspr.pdf (accessed 30 September 2007).
  • 9
    • 47749084792 scopus 로고    scopus 로고
    • Organisational transition to enterprise resource planning systems: Theoretical choices for process research
    • DE, P and DEGROSS JI, Eds Charlotte, NC
    • BOUDREAU MC and ROBEY D (1999) Organisational transition to enterprise resource planning systems: theoretical choices for process research. In Proceedings of the 20th International Conference on Information Systems, (DE, P and DEGROSS JI, Eds) Charlotte, NC.
    • (1999) Proceedings of the 20th International Conference on Information Systems
    • BOUDREAU, M.C.1    ROBEY, D.2
  • 10
    • 1842534573 scopus 로고    scopus 로고
    • Potential of critical e-applications for engaging SMEs in e-business: A provider perspective
    • BROWN DH and LOCKETT N (2004) Potential of critical e-applications for engaging SMEs in e-business: a provider perspective. European Journal of Information Systems 13(1), 21-34.
    • (2004) European Journal of Information Systems , vol.13 , Issue.1 , pp. 21-34
    • BROWN, D.H.1    LOCKETT, N.2
  • 11
    • 40349099104 scopus 로고    scopus 로고
    • Maturity in the websites of Australian wineries: A study of varying website content
    • BURGESS S, SELLITTO C. and WENN A. (2005) Maturity in the websites of Australian wineries: a study of varying website content. International Journal of Electronic Business 3(5), 473-490.
    • (2005) International Journal of Electronic Business , vol.3 , Issue.5 , pp. 473-490
    • BURGESS, S.1    SELLITTO, C.2    WENN, A.3
  • 12
    • 1642413541 scopus 로고    scopus 로고
    • IT doesn't matter
    • CARR M (2003) IT doesn't matter. Harvard Business Review 81(5), 41-49.
    • (2003) Harvard Business Review , vol.81 , Issue.5 , pp. 41-49
    • CARR, M.1
  • 13
    • 68549093794 scopus 로고    scopus 로고
    • CBI AND KPMG CONSULTING (2002) Reality Bites - The Second Annual Report on E-business in the UK. CBI Publications, London, UK.
    • CBI AND KPMG CONSULTING (2002) Reality Bites - The Second Annual Report on E-business in the UK. CBI Publications, London, UK.
  • 14
    • 84998110828 scopus 로고    scopus 로고
    • The internet and e-commerce: An opportunity to examine organisational learning in progress in small manufacturing firms?
    • CHASTON I, BADGER B, MANGLES T and SADLER-SMITH E (2001) The internet and e-commerce: an opportunity to examine organisational learning in progress in small manufacturing firms? International Small Business Journal 19(2), 13-30.
    • (2001) International Small Business Journal , vol.19 , Issue.2 , pp. 13-30
    • CHASTON, I.1    BADGER, B.2    MANGLES, T.3    SADLER-SMITH, E.4
  • 15
    • 84992943384 scopus 로고    scopus 로고
    • The use of e-commerce amongst thirty-four Australian SMEs: An experiment or a strategic business tool?
    • CHAU S (2003) The use of e-commerce amongst thirty-four Australian SMEs: an experiment or a strategic business tool? Journal of Systems and Information Technology 7(1), 49-66.
    • (2003) Journal of Systems and Information Technology , vol.7 , Issue.1 , pp. 49-66
    • CHAU, S.1
  • 16
    • 68549136048 scopus 로고    scopus 로고
    • CHIKOFSKY EJ (1999) Aspects to consider for understanding web site evolution. In Proceedings of the 1st International Workshop on Web Site Evolution (WSE), (SCOTT TILLEY, Ed) Atlanta, GA.
    • CHIKOFSKY EJ (1999) Aspects to consider for understanding web site evolution. In Proceedings of the 1st International Workshop on Web Site Evolution (WSE), (SCOTT TILLEY, Ed) Atlanta, GA.
  • 19
    • 0347899817 scopus 로고    scopus 로고
    • Managing the crises in intranet implementation: A stage model
    • DAMSGAARD J and SCHEEPERS R (2000) Managing the crises in intranet implementation: a stage model. Information Systems Journal 10(2), 131-150.
    • (2000) Information Systems Journal , vol.10 , Issue.2 , pp. 131-150
    • DAMSGAARD, J.1    SCHEEPERS, R.2
  • 20
    • 84997907230 scopus 로고    scopus 로고
    • Adoption of e-commerce by SMEs in the UK: Towards a stage model
    • DANIEL E, WILSON H and MYERS A (2002) Adoption of e-commerce by SMEs in the UK: towards a stage model. International Small Business Journal 20(3), 253-270.
    • (2002) International Small Business Journal , vol.20 , Issue.3 , pp. 253-270
    • DANIEL, E.1    WILSON, H.2    MYERS, A.3
  • 21
    • 7744247520 scopus 로고    scopus 로고
    • IT does matter
    • WWW document] www.EBFonline.com
    • DANS E (2004) IT does matter. European Business Forum (EBF) 16 [WWW document] www.EBFonline.com.
    • (2004) European Business Forum (EBF) , vol.16
    • DANS, E.1
  • 22
    • 54049096576 scopus 로고    scopus 로고
    • An investigation of SMTE web site usage in Australia: Implications for e-commerce adoption and planning processes
    • AL-QIRIM NAY, Ed, pp, Idea Group Publishing, Hershey, PA
    • DAVIDSON AP, BURGESS S and SELLITTO C (2006) An investigation of SMTE web site usage in Australia: implications for e-commerce adoption and planning processes. In Global Electronic Business Research: Opportunities and Directions (AL-QIRIM NAY, Ed), pp 88-113, Idea Group Publishing, Hershey, PA.
    • (2006) Global Electronic Business Research: Opportunities and Directions , pp. 88-113
    • DAVIDSON, A.P.1    BURGESS, S.2    SELLITTO, C.3
  • 23
    • 68549122095 scopus 로고    scopus 로고
    • The value of internet technologies and e-business solutions to microenterprises in Atlantic Canada
    • BARNES SJ, Ed, 2nd edn, Butterworth Heinemann, Oxford
    • DAVIS CH and VLADICA F (2006) The value of internet technologies and e-business solutions to microenterprises in Atlantic Canada. In E-Commerce and V-Business: Digital Enterprise in the Twenty-First Century (BARNES SJ, Ed), 2nd edn, Butterworth Heinemann, Oxford.
    • (2006) E-Commerce and V-Business: Digital Enterprise in the Twenty-First Century
    • DAVIS, C.H.1    VLADICA, F.2
  • 25
    • 0003247708 scopus 로고
    • The iron cage revisited: Institutional isomorphism and collective rationality
    • POWELL WW and DIMAGGIO PJ, Eds, pp, University of Chicago Press, Chicago
    • DIMAGGIO PJ and POWELL WW (1991) The iron cage revisited: institutional isomorphism and collective rationality. In The New Institutionalism in Organisational Analysis (POWELL WW and DIMAGGIO PJ, Eds), pp 63-83, University of Chicago Press, Chicago.
    • (1991) The New Institutionalism in Organisational Analysis , pp. 63-83
    • DIMAGGIO, P.J.1    POWELL, W.W.2
  • 27
    • 0037308758 scopus 로고    scopus 로고
    • Strategic uses of ecommerce by SMEs in the east of England
    • DREW S (2003) Strategic uses of ecommerce by SMEs in the east of England. European Management Journal 21(1), 79-88.
    • (2003) European Management Journal , vol.21 , Issue.1 , pp. 79-88
    • DREW, S.1
  • 28
    • 68549093793 scopus 로고    scopus 로고
    • DTI (DEPARTMENT OF TRADE AND INDUSTRY) (2003) Business in the Information Age - International Benchmarking Study. Booz Allen Hamilton, London, UK.
    • DTI (DEPARTMENT OF TRADE AND INDUSTRY) (2003) Business in the Information Age - International Benchmarking Study. Booz Allen Hamilton, London, UK.
  • 29
    • 33748267129 scopus 로고    scopus 로고
    • Commission recommendation of 6 May 2003 concerning the definition of small and medium-sized enterprises
    • EU COMMISSION
    • EU COMMISSION (2003) Commission recommendation of 6 May 2003 concerning the definition of small and medium-sized enterprises. Official Journal of the European Union L 124, 36-41.
    • (2003) Official Journal of the European Union , vol.50 , Issue.124 , pp. 36-41
  • 31
  • 33
    • 9244224631 scopus 로고    scopus 로고
    • Usability inspection by metaphors of human thinking compared to heuristic evaluation
    • FRøKJæR E and Hornbæk K (2004) Usability inspection by metaphors of human thinking compared to heuristic evaluation. International Journal of Human-Computer Interaction 17(3), 357-374.
    • (2004) International Journal of Human-Computer Interaction , vol.17 , Issue.3 , pp. 357-374
    • FRøKJæR, E.1    Hornbæk, K.2
  • 34
    • 34547925099 scopus 로고    scopus 로고
    • Government-supported community portal regional e-marketplaces for SMEs: Evidence to support a staged approach
    • GENGATHAREN D, STANDING C and BURN J (2005) Government-supported community portal regional e-marketplaces for SMEs: evidence to support a staged approach. Electronic Markets 15(4), 405-417.
    • (2005) Electronic Markets , vol.15 , Issue.4 , pp. 405-417
    • GENGATHAREN, D.1    STANDING, C.2    BURN, J.3
  • 35
    • 85008013441 scopus 로고    scopus 로고
    • Guest editors' introduction: Web engineering - an introduction
    • GINIGE A and MURUGESAN S (2001) Guest editors' introduction: web engineering - an introduction. IEEE Multimedia 1(8), 14-18.
    • (2001) IEEE Multimedia , vol.1 , Issue.8 , pp. 14-18
    • GINIGE, A.1    MURUGESAN, S.2
  • 36
    • 18544379753 scopus 로고    scopus 로고
    • Toward a model of growth stages for knowledge management technology in law firms
    • GOTTSCHALK P (2002) Toward a model of growth stages for knowledge management technology in law firms. Informing Science 5(2), 79-93.
    • (2002) Informing Science , vol.5 , Issue.2 , pp. 79-93
    • GOTTSCHALK, P.1
  • 40
    • 0021436264 scopus 로고
    • Evolution and organisational information systems: An assessment of Nolan's stage model
    • KING JL and KRAEMER KL (1984) Evolution and organisational information systems: an assessment of Nolan's stage model. Communications of the ACM 27(5), 466-475.
    • (1984) Communications of the ACM , vol.27 , Issue.5 , pp. 466-475
    • KING, J.L.1    KRAEMER, K.L.2
  • 41
    • 0035126598 scopus 로고    scopus 로고
    • Experiences in engineering flexible web services
    • KIRDA E, JAZAYERI M, KERER C and SCHRANZ M (2001) Experiences in engineering flexible web services. IEEE Multimedia 8(1), 58-65.
    • (2001) IEEE Multimedia , vol.8 , Issue.1 , pp. 58-65
    • KIRDA, E.1    JAZAYERI, M.2    KERER, C.3    SCHRANZ, M.4
  • 42
    • 0001946339 scopus 로고    scopus 로고
    • A set of principles for conducting and evaluating interpretive field studies in information systems
    • KLEIN HK and MYERS MD (1999) A set of principles for conducting and evaluating interpretive field studies in information systems. MIS Quarterly 23(1), 67-94.
    • (1999) MIS Quarterly , vol.23 , Issue.1 , pp. 67-94
    • KLEIN, H.K.1    MYERS, M.D.2
  • 44
    • 68549093792 scopus 로고    scopus 로고
    • A study of practice in hypermedia systems design
    • Smithson S, Gricar J, Podlogar M and Avgerinou S, Eds Bled, Slovenia
    • LANG M (2001) A study of practice in hypermedia systems design. In Proceedings of the 9th European Conference on Information Systems (ECIS), (Smithson S, Gricar J, Podlogar M and Avgerinou S, Eds) Bled, Slovenia.
    • (2001) Proceedings of the 9th European Conference on Information Systems (ECIS)
    • LANG, M.1
  • 45
    • 0035373510 scopus 로고    scopus 로고
    • Developing fully functional E-government: A four stage model
    • LAYNE K and LEE J (2001) Developing fully functional E-government: a four stage model. Government Information Quarterly 18, 122-136.
    • (2001) Government Information Quarterly , vol.18 , pp. 122-136
    • LAYNE, K.1    LEE, J.2
  • 46
    • 34047228774 scopus 로고    scopus 로고
    • Does size matter? Small firms' use of e-business tools in the supply chain
    • LEVENBURG NM (2005) Does size matter? Small firms' use of e-business tools in the supply chain. Electronic Markets 15(2), 94-105.
    • (2005) Electronic Markets , vol.15 , Issue.2 , pp. 94-105
    • LEVENBURG, N.M.1
  • 47
    • 1842852497 scopus 로고    scopus 로고
    • Exploring SME internet adoption: Towards a contingent model
    • LEVY M and POWELL P (2003) Exploring SME internet adoption: towards a contingent model. Electronic Markets 13(2), 173-181.
    • (2003) Electronic Markets , vol.13 , Issue.2 , pp. 173-181
    • LEVY, M.1    POWELL, P.2
  • 48
    • 68549120056 scopus 로고    scopus 로고
    • LONDON BOROUGH OF NEWHAM (2005) London SMEs and local authority e-procurement: risk or opportunity? - Newham KickStart Project Director's Report. London, UK. [WWW document] http://www .imaginist.co.uk/documents/13SeptKickStartReport.pdf.
    • LONDON BOROUGH OF NEWHAM (2005) London SMEs and local authority e-procurement: risk or opportunity? - Newham KickStart Project Director's Report. London, UK. [WWW document] http://www .imaginist.co.uk/documents/13SeptKickStartReport.pdf.
  • 49
    • 19844363646 scopus 로고    scopus 로고
    • Web engineering or web gardening
    • LOWE D (1999) Web engineering or web gardening. WebNet Journal 1(1), 9-10.
    • (1999) WebNet Journal , vol.1 , Issue.1 , pp. 9-10
    • LOWE, D.1
  • 50
  • 51
    • 0348235972 scopus 로고    scopus 로고
    • Site redesigns keep it simple ... and don't do it toooften
    • MACHLIS S (1998) Site redesigns keep it simple ... and don't do it toooften. Computerworld 32(11), 43-44.
    • (1998) Computerworld , vol.32 , Issue.11 , pp. 43-44
    • MACHLIS, S.1
  • 52
    • 3843050131 scopus 로고    scopus 로고
    • Blanket' approaches to promoting ICT in small firms: Some lessons from the DTI ladder adoption model in the UK
    • MARTIN LM and MATLAY H (2001) Blanket' approaches to promoting ICT in small firms: some lessons from the DTI ladder adoption model in the UK. Internet Research: Electronic Networking Applications and Policy 11(5), 399-410.
    • (2001) Internet Research: Electronic Networking Applications and Policy , vol.11 , Issue.5 , pp. 399-410
    • MARTIN, L.M.1    MATLAY, H.2
  • 59
    • 0015646337 scopus 로고
    • Managing the computer resource: A stage hypothesis
    • NOLAN RL (1973) Managing the computer resource: a stage hypothesis. Communications of the ACM 16(7), 399-405.
    • (1973) Communications of the ACM , vol.16 , Issue.7 , pp. 399-405
    • NOLAN, R.L.1
  • 60
    • 0011969123 scopus 로고    scopus 로고
    • A framework for analyzing data in mixed methods research
    • TASHAKKORI A and TEDDLIE C, Eds, pp, Sage, Thousand Oaks, CA
    • ONWUEGBUZIE AJ and TEDDLIE C (2003) A framework for analyzing data in mixed methods research. In Handbook of Mixed Methods in Social and Behavioral Research (TASHAKKORI A and TEDDLIE C, Eds), pp 351-383, Sage, Thousand Oaks, CA.
    • (2003) Handbook of Mixed Methods in Social and Behavioral Research , pp. 351-383
    • ONWUEGBUZIE, A.J.1    TEDDLIE, C.2
  • 62
    • 20444485763 scopus 로고    scopus 로고
    • Net-based customer service systems: Evolution and revolution in web site functionalities
    • PICCOLI G, BROHMAN MK, WATSON RT and PARASURAMAN A (2004) Net-based customer service systems: evolution and revolution in web site functionalities. Decisions Sciences 35(3), 423-455.
    • (2004) Decisions Sciences , vol.35 , Issue.3 , pp. 423-455
    • PICCOLI, G.1    BROHMAN, M.K.2    WATSON, R.T.3    PARASURAMAN, A.4
  • 63
    • 0002565569 scopus 로고    scopus 로고
    • An exploratory study of small business internet commerce issues
    • POON S and SWATMAN PMC (1999) An exploratory study of small business internet commerce issues. Information & Management 35(1), 9-18.
    • (1999) Information & Management , vol.35 , Issue.1 , pp. 9-18
    • POON, S.1    SWATMAN, P.M.C.2
  • 64
    • 0035289645 scopus 로고    scopus 로고
    • Strategy and the internet
    • PORTER ME (2001) Strategy and the internet. Harvard Business Review 79(3), 62-80.
    • (2001) Harvard Business Review , vol.79 , Issue.3 , pp. 62-80
    • PORTER, M.E.1
  • 65
    • 85008054222 scopus 로고    scopus 로고
    • What a tangled web we weave
    • PRESSMAN RS (2000) What a tangled web we weave. IEEE Software 17(1), 18-21.
    • (2000) IEEE Software , vol.17 , Issue.1 , pp. 18-21
    • PRESSMAN, R.S.1
  • 66
    • 68549131827 scopus 로고    scopus 로고
    • Know when it's time to overhaul
    • www document] http://www.abanet.org/lpm/magazine
    • RAMLET S (2001) Know when it's time to overhaul. Law Practice Management 27(6). [www document] http://www.abanet.org/lpm/magazine.
    • (2001) Law Practice Management , vol.27 , Issue.6
    • RAMLET, S.1
  • 67
    • 84979205839 scopus 로고    scopus 로고
    • Electronic commerce development in small and medium sized enterprises: A stage model and its implications
    • RAO SS, METTS G and MORA MONGE CA (2003) Electronic commerce development in small and medium sized enterprises: a stage model and its implications. Business Process Management 9(1), 11-32.
    • (2003) Business Process Management , vol.9 , Issue.1 , pp. 11-32
    • RAO, S.S.1    METTS, G.2    MORA MONGE, C.A.3
  • 70
    • 0002283841 scopus 로고
    • Reconciling variance and process strategies for studying information systems development
    • SABHERWAL R and ROBEY D (1995) Reconciling variance and process strategies for studying information systems development. Information Systems Research 6(4), 303-327.
    • (1995) Information Systems Research , vol.6 , Issue.4 , pp. 303-327
    • SABHERWAL, R.1    ROBEY, D.2
  • 71
    • 0035380172 scopus 로고    scopus 로고
    • Real qualitative researchers do not count: The use of numbers in qualitative research
    • SANDELOWSKI M (2001) Real qualitative researchers do not count: the use of numbers in qualitative research. Research in Nursing & Health 24, 230-240.
    • (2001) Research in Nursing & Health , vol.24 , pp. 230-240
    • SANDELOWSKI, M.1
  • 74
    • 84986077114 scopus 로고    scopus 로고
    • Benefits and barriers of electronic marketplace participation: An SME perspective
    • STOCKDALE R and STANDING C (2004) Benefits and barriers of electronic marketplace participation: an SME perspective. Journal of Enterprise Information Management 17(4), 301-311.
    • (2004) Journal of Enterprise Information Management , vol.17 , Issue.4 , pp. 301-311
    • STOCKDALE, R.1    STANDING, C.2
  • 75
    • 0003314881 scopus 로고    scopus 로고
    • Mixed methodology: Combining qualitative and quantitative approaches
    • Sage, Thousand Oaks, CA
    • TASHAKKORI A and TEDDLIE C (1998) Mixed methodology: combining qualitative and quantitative approaches. Applied Social Research Methods Series (Vol. 46), Sage, Thousand Oaks, CA.
    • (1998) Applied Social Research Methods Series , vol.46
    • TASHAKKORI, A.1    TEDDLIE, C.2
  • 77
    • 1442303695 scopus 로고    scopus 로고
    • A contingency perspective on internet adoption and competitive advantage
    • TEO TSH and PIAN Y (2003) A contingency perspective on internet adoption and competitive advantage. European Journal of Information Systems 12(2), 78-92.
    • (2003) European Journal of Information Systems , vol.12 , Issue.2 , pp. 78-92
    • TEO, T.S.H.1    PIAN, Y.2
  • 79
  • 81
    • 84974872728 scopus 로고
    • Interpretive case studies in IS research: Nature and method
    • WALSHAM G (1995) Interpretive case studies in IS research: nature and method. European Journal of Information Systems 4(2), 74-81.
    • (1995) European Journal of Information Systems , vol.4 , Issue.2 , pp. 74-81
    • WALSHAM, G.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.