Customer and company voices in e-commerce: A qualitative analysis

Qualitative Market Research: An International Journal

Volumn 7, Issue 4, 2004, Pages 243-249

  Mclean, Rachel ^a   Blackie, Nigel M ^b  

^a MANCHESTER METROPOLITAN UNIVERSITY   (United Kingdom)

^b UNIVERSITY OF SALFORD   (United Kingdom)

Author keywords

Consumers; Electronic commerce; Knowledge management; Shopping

Indexed keywords

EID: 84992992495     PISSN: 13522752     EISSN: None     Source Type: Journal    
DOI: 10.1108/13522750410557049     Document Type: Article

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