Electronic commerce development in small and medium sized enterprises: A stage model and its implications

Business Process Management Journal

Volumn 9, Issue 1, 2003, Pages 11-32

  Subba Rao, S ^a   Metts, Glenn ^a   Mora Monge, Carlo A ^b  

^a UNIVERSITY OF TOLEDO   (United States)

^b NEW MEXICO STATE UNIVERSITY   (United States)

Author keywords

Electronic commerce; Model; Small to medium sized enterprises

Indexed keywords

EID: 84979205839     PISSN: 14637154     EISSN: None     Source Type: Journal    
DOI: 10.1108/14637150310461378     Document Type: Article

References (54)

1. Abell, W. and Limm, L. (1996), “Business use of the Internet in New Zealand: an exploratory study”, available at: www.scu.edu.au/sponsored/ausweb96/business/abell/paper.html
2. Arthur Andersen Consulting (2000), “B2B eMarkets and exchanges: overview, trends and market offerings”, November.
3. APEC (1999), “SME electronic commerce study – final report”, Asia Pacific Economic Cooperation, September, available at: www.apecsec.org.sg/download/tel/SME_E-Commerce_Study.exe
4. Baron, J.P., Shaw, M.J. and Bailey, A.D. (2000), “Web-based E-catalog systems in B2B procurement”, Communications of the ACM, Association for Computing Machinery, Vol. 43 No. 5, May, pp. 93-100.
5. Barry, D. (2000), “From Appalachia to India: US small businesses are going global”, Business Credit, Vol. 102 No. 6, June, pp. 49-50.
6. Bishop, N.T. (1999), “Telecommunications service providers as payment facilitators”, European Business Review, Vol. 99 No. 4, pp. 228-34.
7. Bollo, D. and Stumm, M. (1998), “Possible changes in logistic chain relationships due to Internet developments”, International Transactions in Operational Research, Vol. 5 No. 6, November, pp. 427-45.
8. Bowden, C. (1999), “Will EC be secure in the new world?”, Computers and Security, Vol. 18 No. 1, pp. 79-80.
9. Chapman, S., Ettkin, L.P. and Helms, M. (2000), “Do small businesses need supply chain management?”, IIE Solutions, Vol. 32 No. 8, August, pp. 31-5.
10. Chappell, C., Feindt, S. and Jeffcoate, J. (1999), Gazelles and Gophers: SME Recommendations for Successful Internet Business, November.
11. Chesher, M. and Skok, W. (2000), “Roadmap for successful information technology transfer for small businesses”, Proceedings of the ACM SIGCPR Conference, pp. 16-22.
12. Cooke, J.A. (2000), “Who does the best job of e-fulfillment?”, Logistics Management and Distribution Report, Vol. 39 No. 10, 1 November, pp. 1-10.
13. Davies, A.J. and Garcia-Sierra, A.J. (1999), “Implementing electronic commerce in SMEs – three case studies”, BT Technology Journal, Vol. 17 No. 3, pp. 97-111.
14. Durlacher Research Limited (2000), The Durlacher Quarterly Internet Report. SME Edition, August, available at: www.durlacher.com
15. Everett, J. and Watson, J. (1998), “Small business failure and external risk factors”, Small Business Economics, Vol. 11 No. 4, 1 December, pp. 371-90.
16. Fariselli, P., Oughton, C., Picory, C. and Sugden, R. (1999), “Electronic commerce and the future for SMEs in a global market-place: networking and public policies”, Small Business Economics, Vol. 12 No. 3, May, pp. 261-75.
17. Farkas-Conn, I. (1999), “New strategic partnerships between large international banks with small- and medium-sized enterprises”, Bulletin of the American Society for Information Science, Vol. 25 No. 5, June/July, pp. 11-14.
18. Gecowets, G.A. and Bauer, M.J. (2000), “The e-ffect of the Internet on supply chain and logistics”, World Trade, September, pp. 71-80.
19. Griffith, D.A. and Palmer, J.W. (1999), “Leveraging the Web for corporate success”, Business Horizons, Vol. 42 No. 1, January/February, pp. 1-10.
20. Ghobadian, A. and Gallear, D.N. (1996), “Total quality management in SME's”, Omega, Vol. 24 No. 1, February, pp. 83-106.
21. Handfield, R.B. and Nichols, E.L. (1999), Introduction to Supply Chain Management, Prentice-Hall, Englewood Cliffs, NJ.
22. Hoffman, K., Parejo, M., Bessant, J. and Perren, L. (1998), “Small firms, R&D, technology and innovation in the UK: a literature review”, Technovation, Vol. 18 No. 1, January, pp. 39-55.
23. Jeffcoate, J., Chappell, C. and Feindt, S. (2000), “Attitudes towards process improvement among SME's involved in e-commerce”, Knowledge and Process Management, Vol. 7 No. 3, pp. 187-95.
24. KITE – Knowledge and Information Transfer on E-commerce (1998), available at: www.kite.tsa.de
25. Krause, D.R., Handfield, R.B. and Scannell, T.V. (1998), “An empirical investigation of supplier development: reactive and strategic processes”, Journal of Operations Management, Vol. 17 No. 1, December, pp. 39-58.
26. Lacerra, S.V., Benson, R.A. and Wong, K.A. (1999), b∼e Commerce Services. Business Services for the New Economy, Jefferies & Co., Tucson, AZ.
27. Le, T. and Koh, A.A. (2001), “Managerial perspective on electronic commerce development in Malaysia”, working paper.
28. Levy, M. (1998), “SME flexibility and the role of information systems”, Small Business Economics, Vol. 11 No. 2, 1 September, pp. 183-96.
29. Mahadevan, B. (2000), “Business models for Internet-based e-commerce: an anatomy”, California Management Review, Summer, pp. 55-9.
30. Net.Value (1996), “Harley-Davidson of Stanford”, Stanford, CT, available at: http://owi.com/netvalue/vii2c1.html (8 January).
31. O’Keefe, R.M. (1995), Nine Lives Clothing Store: Parts A and B. Business Case, Rensselaer Polytechnic Institute, available at: www.rpi.edu/∼okeefe/Case/nl.html
32. O’Connor, G. and O’Keefe, B. (1997), “Viewing the Web as a marketplace: the case of small companies”, Decision Support Systems, Vol. 21 No. 3, November, pp. 171-83.
33. Palvia, P.C. (1997), “Developing a model of the global and strategic impact of information technology”, Information and Management, October, pp. 229-44.
34. Phillips, C. and Meeker, M. (2000), The B2B Report. Collaborative Commerce, Morgan Stanley Dean Witter, New York, NY, April.
35. Prasad, S. (1999), “Globalization of smaller firms: field notes on processes”, Small Business Economics, Vol. 13 No. 1 August, pp. 1-7.
36. Raish, W.D. (2001), The eMarketplace. Strategies for Success in B2B eCommerce, McGraw-Hill, New York, NY.
37. Ramsdell, G. (2000), “The real business of B2B”, McKinsey Quarterly, pp. 174-84.
38. Roland Berger (2000), Automotive E-commerce. A (Virtual) Reality Check, Roland Berger Strategy Consultants, Munich.
39. Sanderson, M. (2000), “Where will your e-commerce disputes be resolved?”, Network Security, No. 4, April, pp. 11-12.
40. Shim, S., Pendyala, V.S., Sundaram, M. and Gao, J.Z. (2000), “Business-to-business e-commerce frameworks”, Computer, Vol. 33 No. 10, pp. 40-7.
41. TechRepublic (2000), “E-business fundamentals glossary”, available at: www. techrepublic.com
42. Timmers, P. (1999), Electronic Commerce. Strategies and Models for B2B Trading, Wiley, New York, NY.
43. Timmers, P. (2000), “‘Going global’ in electronic fcommerce”, Management en Information, Vol. 5, October, available at: http://europa.eu.int/ISPO/ecommerce/ethesis/GoingGlobal.doc
44. Storey, D.J. and Cressy, R. (1995), “Small business risk: a firm and bank perspective”, working paper, SME Centre, Warwick Business School, Coventry.
45. Upin, E.B., Beckwith, M.J., Jennings, C.L., Chen, B.Y. and Schaeffer, K.B. (2000), “B2B: building technology bridges outside the four walls of the enterprise”, FleetBoston Robertson Stephens Inc., August.
46. USSBA (2000), Expansions in Electronic Commerce, US Small Business Administration, June, available at: www.sba.gov/library/reportsroom.html
47. USSBA (1999), E-commerce: Small Businesses Venture Online, US Small Business Administration, July, available at: www.sba.gov/library/reportsroom.html
48. Vlosky, R.P. (1999), “eBusiness in the forest products industry”, Forest Products Journal, Vol. 49 No. 10, October, pp. 12-21.
49. Walczuch, R., Braven, G. and Lundgren, H. (2000), “Internet adoption bariers for small firms in the Netherlands”, European Management Journal, Vol. 18 No. 5, pp. 561-72.
50. Webb, B. and Sayer, R. (1998), “Benchmarking small companies on the Internet”, Long Range Planning, Vol. 31 No. 6, pp. 815-27.
51. Wei, J. and Ballou, D.J. (2000), “The selection of B2B solutions for electronic procurement”, 31st Annual Meeting of the DSI, November, pp. 693-5.
52. Weller, T.C. (2000), “BtoB eCommerce. The rise of eMarketplaces”, Legg Mason Wood Walker, Inc.
53. Westhead, K., Mortenson, C., Moore, J. and Rice, A.W. (2000), New Economy. Forget the Web, Make Way for the Grid, Deutsche Bank Global Technology Team.
54. Zhivago, K. (2000), “Global patchwork: ‘Us vs them’ doesn’t have to be a dilemma”, MC Technology Marketing Intelligence, Vol. 20 No. 3, p. 97.