메뉴 건너뛰기




Volumn 33, Issue 3, 2009, Pages 216-226

Diversity within nursing: Effects on nurse-nurse interaction, job satisfaction, and turnover

Author keywords

Diversity; Job satisfaction; Multiculturalism; Nursing; Nursing retention

Indexed keywords

ANALYSIS OF VARIANCE; ARTICLE; CULTURAL ANTHROPOLOGY; HEALTH PERSONNEL ATTITUDE; HUMAN; HUMAN RELATION; JOB SATISFACTION; NURSING; PERSONNEL MANAGEMENT; PSYCHOMETRY; QUESTIONNAIRE; STATISTICS; THEORETICAL MODEL;

EID: 68549106176     PISSN: 03639568     EISSN: None     Source Type: Journal    
DOI: 10.1097/NAQ.0b013e3181accacc     Document Type: Article
Times cited : (11)

References (69)
  • 1
    • 0026494209 scopus 로고
    • Cultural perspectives on nursing in the 21st century
    • Andrews MM. Cultural perspectives on nursing in the 21st century. J Prof Nurs. 1992;8:7-15.
    • (1992) J Prof Nurs , vol.8 , pp. 7-15
    • Andrews, M.M.1
  • 2
    • 0033187298 scopus 로고    scopus 로고
    • Cultural diversity and transcultural nursing as they impact health care
    • Clark C, Robinson TM. Cultural diversity and transcultural nursing as they impact health care. J Natl Black Nurses Assoc. 1999;10:46-53.
    • (1999) J Natl Black Nurses Assoc , vol.10 , pp. 46-53
    • Clark, C.1    Robinson, T.M.2
  • 5
    • 0030177979 scopus 로고    scopus 로고
    • Founder's focus: Transcultural nursing administration: an imperative worldwide
    • Leininger M. Founder's focus: transcultural nursing administration: an imperative worldwide. J Transcultur Nurs. 1996;8:28-33.
    • (1996) J Transcultur Nurs , vol.8 , pp. 28-33
    • Leininger, M.1
  • 7
    • 0029365069 scopus 로고
    • Cultural diversity: A nursing concept not yet reliably defined
    • Habayeb GL. Cultural diversity: a nursing concept not yet reliably defined. Nurs Outlook. 1995;3:224-227.
    • (1995) Nurs Outlook , vol.3 , pp. 224-227
    • Habayeb, G.L.1
  • 10
    • 0028042411 scopus 로고
    • Worksite stress: Gender and cultural diversity issues
    • Walcott-McQuigg JA. Worksite stress: gender and cultural diversity issues. AAOHN J. 1994;42:528-533.
    • (1994) AAOHN J , vol.42 , pp. 528-533
    • Walcott-McQuigg, J.A.1
  • 11
    • 0030223109 scopus 로고    scopus 로고
    • Culturally appropriate care: Optional or imperative
    • Cooper TP. Culturally appropriate care: optional or imperative. Adv Pract Nurs Q. 1996;2:1-6.
    • (1996) Adv Pract Nurs Q , vol.2 , pp. 1-6
    • Cooper, T.P.1
  • 12
    • 0036481065 scopus 로고    scopus 로고
    • Developing culturally competent researchers
    • Papadopoulos I, Lees S. Developing culturally competent researchers. J Adv Nurs. 2002;37:258-264.
    • (2002) J Adv Nurs , vol.37 , pp. 258-264
    • Papadopoulos, I.1    Lees, S.2
  • 13
    • 0038819654 scopus 로고    scopus 로고
    • The movement for diversity in health care management
    • Matus JC. The movement for diversity in health care management. Health Care Manag. 2003;22:117-121.
    • (2003) Health Care Manag , vol.22 , pp. 117-121
    • Matus, J.C.1
  • 14
    • 3142558120 scopus 로고    scopus 로고
    • Culture diversity and a mobile workforce command creative leadership, new partnerships, and innovative approaches to integration
    • Foley R, Wurmser TA. Culture diversity and a mobile workforce command creative leadership, new partnerships, and innovative approaches to integration. Nurs Adm Q. 2004;28:122-128.
    • (2004) Nurs Adm Q , vol.28 , pp. 122-128
    • Foley, R.1    Wurmser, T.A.2
  • 15
    • 68549114775 scopus 로고    scopus 로고
    • Fronek L. Interview with Ann Weber, RN, CNOR, MEd: it's about respect: multiculturalism in healthcare. On Call. 1998;1:16-17.
    • Fronek L. Interview with Ann Weber, RN, CNOR, MEd: it's about respect: multiculturalism in healthcare. On Call. 1998;1:16-17.
  • 16
    • 0031613131 scopus 로고    scopus 로고
    • Managing cultural diversity: The art of communication
    • Newman J. Managing cultural diversity: the art of communication. Radiol Technol. 1998;69:231-246, 249.
    • (1998) Radiol Technol , vol.69 , Issue.231-246 , pp. 249
    • Newman, J.1
  • 17
    • 0034922929 scopus 로고    scopus 로고
    • Racial stereotyping and medicine: The need for cultural competence
    • Geiger HJ. Racial stereotyping and medicine: the need for cultural competence. Can Med Assoc J. 2001;164:1699-1700.
    • (2001) Can Med Assoc J , vol.164 , pp. 1699-1700
    • Geiger, H.J.1
  • 18
    • 0036321287 scopus 로고    scopus 로고
    • Diverse goals for multicultural counselling and therapy
    • Nelson-Jones R. Diverse goals for multicultural counselling and therapy. Couns Psychol Q. 2002;15:133-143.
    • (2002) Couns Psychol Q , vol.15 , pp. 133-143
    • Nelson-Jones, R.1
  • 19
    • 13744257065 scopus 로고    scopus 로고
    • Caring: An approach that transcends culture
    • Rexroth R, Davidhizar R. Caring: an approach that transcends culture. Caring. 2002;21:42-49.
    • (2002) Caring , vol.21 , pp. 42-49
    • Rexroth, R.1    Davidhizar, R.2
  • 20
    • 3042823402 scopus 로고    scopus 로고
    • Formulation of a plan of care for culturally diverse patients
    • Walsh S. Formulation of a plan of care for culturally diverse patients. Intl J Nurs Terminol Classif. 2004;15:17-26.
    • (2004) Intl J Nurs Terminol Classif , vol.15 , pp. 17-26
    • Walsh, S.1
  • 21
    • 3042634689 scopus 로고    scopus 로고
    • Rethinking the relationship between nursing and diversity
    • Gooden MB, Porter CP, Gonzalez RI, Mims BL. Rethinking the relationship between nursing and diversity. Am J Nurs. 2001;101:63-65.
    • (2001) Am J Nurs , vol.101 , pp. 63-65
    • Gooden, M.B.1    Porter, C.P.2    Gonzalez, R.I.3    Mims, B.L.4
  • 22
  • 24
    • 0035436576 scopus 로고    scopus 로고
    • Shift change: Promoting cultural diversity in the workplace
    • Mikkelsen GM. Shift change: promoting cultural diversity in the workplace. AWHONN Lifelines. 2001;5:55-56.
    • (2001) AWHONN Lifelines , vol.5 , pp. 55-56
    • Mikkelsen, G.M.1
  • 25
    • 0036836127 scopus 로고    scopus 로고
    • Leading the way: Developing a diverse nursing workforce
    • Simmons F. Leading the way: developing a diverse nursing workforce. Gastroenterol Nurs. 2002;25:263-266.
    • (2002) Gastroenterol Nurs , vol.25 , pp. 263-266
    • Simmons, F.1
  • 26
    • 0035748686 scopus 로고    scopus 로고
    • Cultural competence for critical care nursing practice
    • Covington LW. Cultural competence for critical care nursing practice. Crit Care Nurs Clin North Am. 201;103:521-530.
    • Crit Care Nurs Clin North Am , vol.201 , Issue.103 , pp. 521-530
    • Covington, L.W.1
  • 28
    • 0037231716 scopus 로고    scopus 로고
    • Creating a culturally competent organization: Use of the diversity competence model
    • Frusti DK, Niesen KM, Campion JK. Creating a culturally competent organization: use of the diversity competence model. J Nurs Adm. 2003;33:31-38.
    • (2003) J Nurs Adm , vol.33 , pp. 31-38
    • Frusti, D.K.1    Niesen, K.M.2    Campion, J.K.3
  • 29
    • 68549097424 scopus 로고    scopus 로고
    • Whyte J. Diversity in the workplace. Clin Advis. 2003;6:96.
    • Whyte J. Diversity in the workplace. Clin Advis. 2003;6:96.
  • 31
    • 0035515058 scopus 로고    scopus 로고
    • Diversity: An answer to the nursing shortage
    • Newell-Withrow C, Slusher IL. Diversity: an answer to the nursing shortage. Nurs Outlook. 2001;49:270-271.
    • (2001) Nurs Outlook , vol.49 , pp. 270-271
    • Newell-Withrow, C.1    Slusher, I.L.2
  • 32
    • 0040747689 scopus 로고    scopus 로고
    • Closing the gap
    • Carol R. Closing the gap. Minor Nurs. 2001;22:18-20.
    • (2001) Minor Nurs , vol.22 , pp. 18-20
    • Carol, R.1
  • 33
    • 1842506355 scopus 로고    scopus 로고
    • Integration of overseas registered nurses: Evaluation of an adaptation programme
    • Gerrish K, Griffith V. Integration of overseas registered nurses: evaluation of an adaptation programme. J Adv Nurs. 2004;45:579-587.
    • (2004) J Adv Nurs , vol.45 , pp. 579-587
    • Gerrish, K.1    Griffith, V.2
  • 34
    • 2442593929 scopus 로고    scopus 로고
    • Imported care: Recruiting foreign nurses to US health care facilities
    • Brush BL, Sochalski J, Berger AM. Imported care: recruiting foreign nurses to US health care facilities. Health Aff. 2004;23:78-87.
    • (2004) Health Aff , vol.23 , pp. 78-87
    • Brush, B.L.1    Sochalski, J.2    Berger, A.M.3
  • 35
    • 85058518124 scopus 로고
    • Princeton, NJ: Princeton University Press;
    • Lehman HC. Age and Achievement. Princeton, NJ: Princeton University Press; 1953.
    • (1953) Age and Achievement
    • Lehman, H.C.1
  • 36
    • 0003094383 scopus 로고
    • The impact of a human relations/multicultural education course on the attitudes of prospective teachers
    • Martin RJ, Koppelman K. The impact of a human relations/multicultural education course on the attitudes of prospective teachers. J Intergroup Relat. 1991;18:16-27.
    • (1991) J Intergroup Relat , vol.18 , pp. 16-27
    • Martin, R.J.1    Koppelman, K.2
  • 37
    • 0027986956 scopus 로고
    • Managing a culturally diverse staff: Legal considerations
    • Blouin AS, Brent NJ. Managing a culturally diverse staff: legal considerations. J Nurs Adm. 1994;24:13-14.
    • (1994) J Nurs Adm , vol.24 , pp. 13-14
    • Blouin, A.S.1    Brent, N.J.2
  • 38
    • 0029376776 scopus 로고
    • Quality improvement with a culturally diverse staff: Implications for nurse managers
    • Frederick B, Frederick L. Quality improvement with a culturally diverse staff: implications for nurse managers. Semin Nurse Manag. 1995;3:137-142.
    • (1995) Semin Nurse Manag , vol.3 , pp. 137-142
    • Frederick, B.1    Frederick, L.2
  • 39
    • 0031755211 scopus 로고    scopus 로고
    • Transcultural perspectives in nursing administration
    • Andrews MM. Transcultural perspectives in nursing administration. J Nurs Adm. 1998;28:30-38.
    • (1998) J Nurs Adm , vol.28 , pp. 30-38
    • Andrews, M.M.1
  • 40
    • 0023336273 scopus 로고
    • Health education and sensitivity to cultural, religious, and ethnic beliefs
    • Galli N, Greenberg JS, Tobin F. Health education and sensitivity to cultural, religious, and ethnic beliefs. J School Health. 1987;57:177-180.
    • (1987) J School Health , vol.57 , pp. 177-180
    • Galli, N.1    Greenberg, J.S.2    Tobin, F.3
  • 41
    • 0026456234 scopus 로고
    • The continuing challenge of multicultural health education
    • Pahnos ML. The continuing challenge of multicultural health education. J Sch Health. 1992;62:24-26.
    • (1992) J Sch Health , vol.62 , pp. 24-26
    • Pahnos, M.L.1
  • 42
    • 0036730554 scopus 로고    scopus 로고
    • Cultural competency in nursing: Foundation or fallacy
    • Dreher M, MacNaughton N. Cultural competency in nursing: foundation or fallacy. Nurs Outlook. 2002;50:181-186.
    • (2002) Nurs Outlook , vol.50 , pp. 181-186
    • Dreher, M.1    MacNaughton, N.2
  • 43
    • 33751561580 scopus 로고    scopus 로고
    • Fitting in or standing out: Nursing workgroup diversity and unit-level outcomes
    • Chang Y, Hughes LC, Mark B. Fitting in or standing out: nursing workgroup diversity and unit-level outcomes. Nurs Res. 2006;55:373-380.
    • (2006) Nurs Res , vol.55 , pp. 373-380
    • Chang, Y.1    Hughes, L.C.2    Mark, B.3
  • 44
    • 0025052964 scopus 로고
    • Managing a multicultural nurse staff in a multicultural environment
    • Burner OY, Cunningham P, Hattar HS. Managing a multicultural nurse staff in a multicultural environment. J Nurs Adm. 1990;20:30-34.
    • (1990) J Nurs Adm , vol.20 , pp. 30-34
    • Burner, O.Y.1    Cunningham, P.2    Hattar, H.S.3
  • 45
    • 0028141336 scopus 로고
    • Resolving conflict in a multicultural nursing department
    • Martin K, Wimberley D, O'Keefe K. Resolving conflict in a multicultural nursing department. Nurs Manag. 1994;25:49-51.
    • (1994) Nurs Manag , vol.25 , pp. 49-51
    • Martin, K.1    Wimberley, D.2    O'Keefe, K.3
  • 47
    • 0026215587 scopus 로고
    • Nursing diagnosis of culturally diverse patients
    • Geissler J. Nursing diagnosis of culturally diverse patients. Int Nurs Rev. 1991;38:150-152.
    • (1991) Int Nurs Rev , vol.38 , pp. 150-152
    • Geissler, J.1
  • 48
    • 0027654892 scopus 로고
    • The cultural bridge model
    • West EA. The cultural bridge model. Nurs Outlook. 1993;41:229-234.
    • (1993) Nurs Outlook , vol.41 , pp. 229-234
    • West, E.A.1
  • 49
    • 0027669653 scopus 로고
    • The adequacy and scope of Roy's adaptation model to guide cross-cultural pain research
    • Ruiz R, Calvillo E, Flaskerud H. The adequacy and scope of Roy's adaptation model to guide cross-cultural pain research. Nurs Sci Q. 1993;63:118-129.
    • (1993) Nurs Sci Q , vol.63 , pp. 118-129
    • Ruiz, R.1    Calvillo, E.2    Flaskerud, H.3
  • 50
    • 0028432134 scopus 로고
    • Chunky stew: Appreciating cultural diversity while providing health care for children
    • Ahmann E. "Chunky stew": appreciating cultural diversity while providing health care for children. Pediatr Nurs. 1994;20:320-322, 324.
    • (1994) Pediatr Nurs , vol.20 , Issue.320-322 , pp. 324
    • Ahmann, E.1
  • 52
    • 0034339317 scopus 로고    scopus 로고
    • Diversity management: Time for a new approach
    • Ivancevich JM, Gilbert JA. Diversity management: time for a new approach. Public Pers Manag. 2000;29:75-92.
    • (2000) Public Pers Manag , vol.29 , pp. 75-92
    • Ivancevich, J.M.1    Gilbert, J.A.2
  • 54
    • 0005634330 scopus 로고    scopus 로고
    • The development and validation of the Workforce Diversity Questionnaire: An instrument to assess interactions in diverse workgroups
    • Larkey LK. The development and validation of the Workforce Diversity Questionnaire: an instrument to assess interactions in diverse workgroups. Manage Commun Q. 1996;9:296.
    • (1996) Manage Commun Q , vol.9 , pp. 296
    • Larkey, L.K.1
  • 57
    • 0038577891 scopus 로고    scopus 로고
    • The nursing shortage: A worldwide problem
    • Booth RZ. The nursing shortage: a worldwide problem. Rev Lat Am Enfermagem. 2002;10:392-400.
    • (2002) Rev Lat Am Enfermagem , vol.10 , pp. 392-400
    • Booth, R.Z.1
  • 58
    • 33646463543 scopus 로고    scopus 로고
    • US Department of Health & Human Services, Published, Accessed November 20, 2007
    • US Department of Health & Human Services. Preliminary findings: 2004 national sample survey of registered nurses. http://bhpr.hrsa.gov/ healthworkforce/reports/rnpopulation/preliminaryfindings.htm. Published 2004. Accessed November 20, 2007.
    • (2004) Preliminary findings: 2004 national sample survey of registered nurses
  • 59
    • 84989072160 scopus 로고
    • Top management team turnover as an adaptation mechanism: The role of the environment
    • Wiersema MF, Bantel KA. Top management team turnover as an adaptation mechanism: the role of the environment. Strateg Manag J. 1992;14:485-504.
    • (1992) Strateg Manag J , vol.14 , pp. 485-504
    • Wiersema, M.F.1    Bantel, K.A.2
  • 60
    • 84925928628 scopus 로고
    • Special employment issues for Asian Americans
    • Morishima J. Special employment issues for Asian Americans. Public Pers Manage J. 1981;10:384-392.
    • (1981) Public Pers Manage J , vol.10 , pp. 384-392
    • Morishima, J.1
  • 62
    • 67649556435 scopus 로고    scopus 로고
    • Systematic review on embracing cultural diversity for developing and sustaining a healthy work environment in healthcare
    • Pearson A, Srivastava R, Craig D, et al. Systematic review on embracing cultural diversity for developing and sustaining a healthy work environment in healthcare. Int J Evid Based Healthc. 2007;5:54-91.
    • (2007) Int J Evid Based Healthc , vol.5 , pp. 54-91
    • Pearson, A.1    Srivastava, R.2    Craig, D.3
  • 63
    • 0033638287 scopus 로고    scopus 로고
    • Organizational culture and work redesign: Experiences in three organizations
    • Jones K, Redman RW. Organizational culture and work redesign: experiences in three organizations. J Nurs Adm. 2000;30:604-610.
    • (2000) J Nurs Adm , vol.30 , pp. 604-610
    • Jones, K.1    Redman, R.W.2
  • 64
    • 0036314777 scopus 로고    scopus 로고
    • Understanding the factors that influence nurses' job satisfaction
    • Watson CA. Understanding the factors that influence nurses' job satisfaction. J Nurs Adm. 2002;32:229-231.
    • (2002) J Nurs Adm , vol.32 , pp. 229-231
    • Watson, C.A.1
  • 65
    • 33746594271 scopus 로고    scopus 로고
    • Cultural diversity: What do we fear?
    • Wilson DW. Cultural diversity: what do we fear? Divers Health Soc Care. 2004;1:145-150.
    • (2004) Divers Health Soc Care , vol.1 , pp. 145-150
    • Wilson, D.W.1
  • 66
    • 6044269678 scopus 로고    scopus 로고
    • Diversity: Creating an environment of inclusiveness
    • Swanson JW. Diversity: creating an environment of inclusiveness. Nurs Adm Q. 2004;28:207-211.
    • (2004) Nurs Adm Q , vol.28 , pp. 207-211
    • Swanson, J.W.1
  • 67
    • 33845779375 scopus 로고    scopus 로고
    • The relationship between cultural competence education and increasing diversity in nursing schools and practice settings
    • Pacquiao D. The relationship between cultural competence education and increasing diversity in nursing schools and practice settings. J Transcult Nurs. 2007;18:28S-37S.
    • (2007) J Transcult Nurs , vol.18
    • Pacquiao, D.1
  • 68
    • 68549088311 scopus 로고    scopus 로고
    • American Organization of Nurse Executives. AONE position statement on diversity. http://www.aone.org/aone/advocacy/statement on diversity.html. Published July 2007. Accessed February 29, 2008.
    • American Organization of Nurse Executives. AONE position statement on diversity. http://www.aone.org/aone/advocacy/statement on diversity.html. Published July 2007. Accessed February 29, 2008.
  • 69
    • 68549139508 scopus 로고    scopus 로고
    • Americans for Nursing Shortage Relief. Assuring quality health care for the United States: building and sustaining an infrastructure of qualified nurses for the nation - consensus document. http://www.astdn.org/downloadablefiles/ 2009%20ANSR%20CD.pdf. Accessed February 29, 2008.
    • Americans for Nursing Shortage Relief. Assuring quality health care for the United States: building and sustaining an infrastructure of qualified nurses for the nation - consensus document. http://www.astdn.org/downloadablefiles/ 2009%20ANSR%20CD.pdf. Accessed February 29, 2008.


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.