Strategic performance in hospitals: The use of the balanced scorecard by nurse managers

Health Care Management Review

Volumn 34, Issue 2, 2009, Pages 161-170

  Naranjo Gil, David ^a  

^a UNIVERSIDAD PABLO DE OLAVIDE   (Spain)

Author keywords

Balanced scorecard; Financial and nonfinancial performance measures; Management control; Nursing management; Strategic hospital performance

Indexed keywords

ARTICLE; HEALTH CARE MANAGEMENT; HOSPITAL CARE; HOSPITAL COST; HOSPITAL MANAGEMENT; NURSE MANAGER; PUBLIC HOSPITAL; SPAIN;

BENCHMARKING; DATABASE MANAGEMENT SYSTEMS; DECISION MAKING, ORGANIZATIONAL; FINANCIAL MANAGEMENT, HOSPITAL; HEALTH SERVICES RESEARCH; HOSPITALS, PUBLIC; HUMANS; MANAGEMENT AUDIT; NURSE ADMINISTRATORS; NURSING CARE; ORGANIZATIONAL OBJECTIVES; PERSONNEL TURNOVER; SPAIN; UTILIZATION REVIEW;

EID: 67650938873     PISSN: 03616274     EISSN: None     Source Type: Journal    
DOI: 10.1097/HMR.0b013e31819e8fd0     Document Type: Article

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