Use of the balanced scorecard in health care

Journal of Health Care Finance

Volumn 29, Issue 4, 2003, Pages 1-16

  Zelman, William N ^a   Pink, George H ^a   Matthias, Catherine B ^b  

^a IL   (United States)

^b DUKE UNIVERSITY HEALTH SYSTEM   (United States)

Author keywords

Balanced scorecard; Health care organizations; Performance measurement

Indexed keywords

BALANCED SCORECARD; HEALTH CARE; HEALTH CARE ACCESS; HEALTH CARE MANAGEMENT; HEALTH CARE ORGANIZATION; HEALTH CARE QUALITY; HEALTH INSURANCE; HUMAN; MEASUREMENT; OUTCOMES RESEARCH; PERFORMANCE; QUALITY CONTROL; REVIEW; UNITED STATES;

BENCHMARKING; DECISION MAKING, ORGANIZATIONAL; DIFFUSION OF INNOVATION; FEEDBACK; HEALTH SERVICES ADMINISTRATION; HUMANS; MANAGEMENT AUDIT; ORGANIZATIONAL INNOVATION; ORGANIZATIONAL OBJECTIVES; PLANNING TECHNIQUES; QUALITY INDICATORS, HEALTH CARE; REPRODUCIBILITY OF RESULTS; TOTAL QUALITY MANAGEMENT;

EID: 0037809263     PISSN: 10786767     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Review

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