Senior citizens' perceived service levels in three restaurant sectors

Journal of Foodservice Business Research

Volumn 11, Issue 2, 2008, Pages 202-219

  Hu, Shih Ming ^a   Leong, Jerrold K ^b   Kim, Woo Gon ^c   Ryan, Bill ^a   Warde, William D ^b  

^a STATE UNIVERSITY OF NEW YORK   (United States)

^b OKLAHOMA STATE UNIVERSITY   (United States)

^c FLORIDA STATE UNIVERSITY   (United States)

Author keywords

Customer behavior; Senior diner; Service quality

Indexed keywords

EID: 67650092018     PISSN: 15378020     EISSN: 15378039     Source Type: Journal    
DOI: 10.1080/15378020801995556     Document Type: Article

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