Use of service quality gap theory to differentiate between foodservice outlets

Service Industries Journal

Volumn 16, Issue 3, 1996, Pages 321-346

  Johns, Nick ^a   Tyas, Phil ^b  

^a City College   (United Kingdom)

^b Nelson Hind Catering Management Plc   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0001340575     PISSN: 02642069     EISSN: None     Source Type: Journal    
DOI: 10.1080/02642069600000031     Document Type: Article

References (29)

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