-
1
-
-
0141785057
-
"Does deliberation make a difference? Results from a citizens panel study of health goals priority setting"
-
October
-
Abelson, Julia, John Eyles, Christopher B. McLeod, Patricia Collins, Colin McMullan, and Pierre-Gerlier Forest. 2003a. "Does deliberation make a difference? Results from a citizens panel study of health goals priority setting." Health Policy 66 (1) October: 95-106.
-
(2003)
Health Policy
, vol.66
, Issue.1
, pp. 95-106
-
-
Abelson, J.1
Eyles, J.2
McLeod, C.B.3
Collins, P.4
McMullan, C.5
Forest, P.-G.6
-
2
-
-
0038293333
-
"Deliberations about deliberative methods: Issues in the design and evaluation of public participation processes"
-
July
-
Abelson, Julia, Pierre-Gerlier Forest, John Eyles, Patricia Smith, Elizabeth Martin, and Francois-Pierre Gauvin. 2003b. "Deliberations about deliberative methods: Issues in the design and evaluation of public participation processes." Social Science and Medicine 57 (2) July: 239-51.
-
(2003)
Social Science and Medicine
, vol.57
, Issue.2
, pp. 239-51
-
-
Abelson, J.1
Forest, P.-G.2
Eyles, J.3
Smith, P.4
Martin, E.5
Gauvin, F.-P.6
-
3
-
-
0010745533
-
-
London, U.K.: King's Fund
-
Anderson, Will, Dominique Florin, Stephen Gillam, and Lesley Mountford. 2002. Every Voice Counts: Involving Patients and the Public in Primary Care. London, U.K.: King's Fund.
-
(2002)
Every Voice Counts: Involving Patients and the Public in Primary Care
-
-
Anderson, W.1
Florin, D.2
Gillam, S.3
Mountford, L.4
-
5
-
-
0032393277
-
"Frail bodies, courageous voices: Older people influencing community care"
-
March
-
Barnes, Marian, and Gaynor Bennett. 1998. "Frail bodies, courageous voices: Older people influencing community care." Health and Social Care in the Community 6 (2) March: 102-11.
-
(1998)
Health and Social Care in the Community
, vol.6
, Issue.2
, pp. 102-11
-
-
Barnes, M.1
Bennett, G.2
-
6
-
-
33747520023
-
"Developing inclusive partnerships: User-defined outcomes, networking and knowledge - A case study"
-
September
-
Beresford, Peter, and Fran Branfield. 2006. "Developing inclusive partnerships: User-defined outcomes, networking and knowledge - A case study." Health and Social Care in the Community 14 (5) September: 436-44.
-
(2006)
Health and Social Care in the Community
, vol.14
, Issue.5
, pp. 436-44
-
-
Beresford, P.1
Branfield, F.2
-
7
-
-
33747510447
-
-
Bristol, U.K.: Social Care Institute for Excellence
-
Beresford, Peter, Michael Shamash, Vic Forrest, Michael Turner, and Fran Branfield. 2005. Developing Social Care: Service Users' Vision for Adult Support. Bristol, U.K.: Social Care Institute for Excellence.
-
(2005)
Developing Social Care: Service Users' Vision for Adult Support
-
-
Beresford, P.1
Shamash, M.2
Forrest, V.3
Turner, M.4
Branfield, F.5
-
9
-
-
27544449076
-
"Demystifying knowledge translation: Learning from the community"
-
October
-
Bowen, Sarah, and Pat Martens, and The Need to Know Team. 2005. "Demystifying knowledge translation: Learning from the community." Journal of Health Services Research and Policy 10 (4) October: 203-211.
-
(2005)
Journal of Health Services Research and Policy
, vol.10
, Issue.4
, pp. 203-211
-
-
Bowen, S.1
Martens, P.2
-
10
-
-
33747517251
-
-
York, U.K.: Joseph Rowntree Foundation
-
Branfield, Fran, and Peter Beresford, with Eamon J. Andrews, Patricia Chambers, Patsy Staddon, Grace Wise, and Bob Williams-Findlay. 2006. Making User InvolvementWork: Supporting Service User Networking and Knowledge. York, U.K.: Joseph Rowntree Foundation.
-
(2006)
Making User InvolvementWork: Supporting Service User Networking and Knowledge
-
-
Branfield, F.1
Beresford, P.2
Andrews, E.J.3
Chambers, P.4
Staddon, P.5
Wise, G.6
Williams-Findlay, B.7
-
11
-
-
0003525850
-
-
Committee on Quality Health Care in America, Institute of Medicine. Washington, D.C.: National Academy Press
-
Committee on Quality Health Care in America, Institute of Medicine. 2001. Crossing the Quality Chasm: A New Health System for the 21st Century. Washington, D.C.: National Academy Press.
-
(2001)
Crossing the Quality Chasm: A New Health System for the 21st Century
-
-
-
12
-
-
28044471557
-
"What do patients and the public want from primary care?"
-
19 November
-
Coulter, Angela. 2005. "What do patients and the public want from primary care?" British Medical Journal (International edition) 331 (7526) 19 November: 1199-201.
-
(2005)
, vol.331
, Issue.7526
, pp. 1199-201
-
-
Coulter, A.1
-
13
-
-
0037202686
-
"Systematic review of involving patients in the planning and development of health care"
-
30 November
-
Crawford, Mike J., Deborah Rutter, Catherine Manley, Timothy Weaver, Kamaldeep Bhui, Naomi Fulop, and Peter Tyrer. 2002. "Systematic review of involving patients in the planning and development of health care." British Medical Journal (International edition) 325 (7375) 30 November: 1263.
-
(2002)
British Medical Journal (International edition)
, vol.325
, Issue.7375
, pp. 1263
-
-
Crawford, M.J.1
Rutter, D.2
Manley, C.3
Weaver, T.4
Bhui, K.5
Fulop, N.6
Tyrer, P.7
-
14
-
-
85044701014
-
"The measurement of satisfaction with healthcare: Implications for practice from a systematic review of the literature"
-
Crow, R., H. Gage, S. Hampson, J. Hart, A. Kimber, L. Storey, and H. Thomas. 2002. "The measurement of satisfaction with healthcare: Implications for practice from a systematic review of the literature." Health Technology Assessment 6 (32): 1-244.
-
(2002)
Health Technology Assessment
, vol.6
, Issue.32
, pp. 1-244
-
-
Crow, R.1
Gage, H.2
Hampson, S.3
Hart, J.4
Kimber, A.5
Storey, L.6
Thomas, H.7
-
15
-
-
0033519057
-
"Effect of discussion and deliberation on the public's views of priority setting in health care: Focus group study"
-
3 April
-
Dolan, Paul, Richard Cookson, and Brian Ferguson. 1999. "Effect of discussion and deliberation on the public's views of priority setting in health care: Focus group study." British Medical Journal (International edition) 318 (7188) 3 April: 916-919.
-
(1999)
British Medical Journal (International edition)
, vol.318
, Issue.7188
, pp. 916-919
-
-
Dolan, P.1
Cookson, R.2
Ferguson, B.3
-
18
-
-
0031086735
-
"Methods of measuring patient satisfaction in health care organizations"
-
Spring
-
Ford, Robert C., Susan A. Bach, and Myron D. Fottler. 1997. "Methods of measuring patient satisfaction in health care organizations." Health Care Management Review 22 (2) Spring: 74-89.
-
(1997)
Health Care Management Review
, vol.22
, Issue.2
, pp. 74-89
-
-
Ford, R.C.1
Bach, S.A.2
Fottler, M.D.3
-
19
-
-
2442590918
-
"Reviewing emergency care systems 2: Measuring patient preferences using a discrete choice experiment"
-
November
-
Gerard, K., V. Lattimer, J. Turnbull, H. Smith, S. George, S. Brailsford, and S. Maslin-Prothero. 2004. "Reviewing emergency care systems 2: Measuring patient preferences using a discrete choice experiment." Emergency Medicine Journal 21 (6) November: 692-97.
-
(2004)
Emergency Medicine Journal
, vol.21
, Issue.6
, pp. 692-97
-
-
Gerard, K.1
Lattimer, V.2
Turnbull, J.3
Smith, H.4
George, S.5
Brailsford, S.6
Maslin-Prothero, S.7
-
20
-
-
0036490721
-
"Guest editorial: Public and user 'involvement' in the UK national health service"
-
March
-
Harrison, Stephen, George Dowswell, and Timothy Milewa. 2002. "Guest editorial: Public and user 'involvement' in the UK national health service." Health and Social Care in the Community 10 (2) March: 63-6.
-
(2002)
Health and Social Care in the Community
, vol.10
, Issue.2
, pp. 63-6
-
-
Harrison, S.1
Dowswell, G.2
Milewa, T.3
-
22
-
-
41149141609
-
-
Edmonton: Canadian Patient Safety Institute
-
Hoffman, Carolyn, Paula Bead, Julie Greenall, David U, and Jennifer White. 2006. Canadian Root Cause Analysis Framework. Edmonton: Canadian Patient Safety Institute.
-
(2006)
Canadian Root Cause Analysis Framework
-
-
Hoffman, C.1
Bead, P.2
Greenall, J.3
David, U.4
White, J.5
-
24
-
-
67649120955
-
-
International Alliance of Patients' Organizations. London, U.K.: IAPO
-
International Alliance of Patients' Organizations. 2006. Declaration on Patient-Centred Healthcare. London, U.K.: IAPO.
-
(2006)
Declaration on Patient-Centred Healthcare
-
-
-
25
-
-
78149500848
-
-
International Development Research Centre. Canadian Coalition for Global Health Research. Institute of Population Health. University of Ottawa. Ottawa: International Development Research Centre
-
International Development Research Centre. Canadian Coalition for Global Health Research. Institute of Population Health. University of Ottawa. 2003. Knowledge Translation in Health and Development: Research to Policy Strategies. Ottawa: International Development Research Centre.
-
(2003)
Knowledge Translation in Health and Development: Research to Policy Strategies
-
-
-
27
-
-
17644363374
-
"What really matters to healthcare consumers"
-
April
-
Jennings, Bonnie Mowinski, Stacy L. Heiner, Lori A. Loan, Eileen A. Hemman, and Kristen M. Swanson. 2005. "What really matters to healthcare consumers." The Journal of Nursing Administration 35 (4) April: 173-80.
-
(2005)
The Journal of Nursing Administration
, vol.35
, Issue.4
, pp. 173-80
-
-
Jennings, B.M.1
Heiner, S.L.2
Loan, L.A.3
Hemman, E.A.4
Swanson, K.M.5
-
28
-
-
67649104520
-
-
Published on-line at and still available at the time of writing (November 2008)
-
Johnson, Keir. 2005. Improving Patient Safety: Including the Consumer Perspective. Published on-line at http://www.casp3a.org/Student%20Awards/Consumer_sPerspectiveofPatientSafetyFINAL.pdf and still available at the time of writing (November 2008).
-
(2005)
Improving Patient Safety: Including the Consumer Perspective
-
-
Johnson, K.1
-
29
-
-
9644259319
-
"Grounded citizens' juries: A tool for health activism?"
-
December
-
Kashefi, Elham, and Maggie Mort. 2004. "Grounded citizens' juries: A tool for health activism?" Health Expectations 7 (4) December: 290-302.
-
(2004)
Health Expectations
, vol.7
, Issue.4
, pp. 290-302
-
-
Kashefi, E.1
Mort, M.2
-
30
-
-
21344478583
-
"Behavioral preferences in response to social injustice: the effects of group permeability and social identity salience"
-
January
-
Lalonde, Richard N., and R.A. Silverman. 1994. "Behavioral preferences in response to social injustice: the effects of group permeability and social identity salience." Journal of Personality and Social Psychology 66 (1) January: 78-85.
-
(1994)
Journal of Personality and Social Psychology
, vol.66
, Issue.1
, pp. 78-85
-
-
Lalonde, R.N.1
Silverman, R.A.2
-
31
-
-
33748195967
-
"Focus group research and 'the patient's view"
-
October
-
Lehoux, Pascale, Blake Poland, and Genevieve Daudelin. 2006. "Focus group research and 'the patient's view."' Social Science and Medicine 63 (8) October: 2091-104.
-
(2006)
Social Science and Medicine
, vol.63
, Issue.8
, pp. 2091-104
-
-
Lehoux, P.1
Poland, B.2
Daudelin, G.3
-
32
-
-
67649096187
-
"Participatory budgeting in Canada: Democratic innovations in strategic spaces"
-
In edited by Daniel Chavez and Einaar Braathen Published on-line at and still available at the time of writing (November 2008)
-
Lerner, Josh, and Estair Van Wagner. 2006. "Participatory budgeting in Canada: Democratic innovations in strategic spaces." In Progressive Cities, edited by Daniel Chavez and Einaar Braathen Published on-line at http://www.tni.org/detail_page.phtml?page=newpoldocs_pbcanada and still available at the time of writing (November 2008).
-
(2006)
Progressive Cities
-
-
Lerner, J.1
Van Wagner, E.2
-
35
-
-
1642619431
-
"Evaluation of patient satisfaction with nursing care: Quantitative or qualitative approach?"
-
April
-
Merkouris, Anastasios, Elizabeth D.E. Papathanassoglou, and Chryssoula Lemonidou. 2004. "Evaluation of patient satisfaction with nursing care: Quantitative or qualitative approach?" International Journal of Nursing Studies 41 (4) April: 355-67.
-
(2004)
International Journal of Nursing Studies
, vol.41
, Issue.4
, pp. 355-67
-
-
Merkouris, A.1
Papathanassoglou, E.D.2
Lemonidou, C.3
-
37
-
-
0842270135
-
"Whose health service is it anyway? Community values in healthcare"
-
19 January
-
Mooney, Gavin H., and Scott H. Blackwell. 2004. "Whose health service is it anyway? Community values in healthcare." Medical Journal of Australia 180 (2) 19 January: 76-8.
-
(2004)
Medical Journal of Australia
, vol.180
, Issue.2
, pp. 76-8
-
-
Mooney, G.H.1
Blackwell, S.H.2
-
39
-
-
33750130588
-
"Methods of consumer involvement in developing healthcare policy and research, clinical practice guidelines and patient information material"
-
19 July: CD004563
-
Nilsen, E., H. Myrhaug, M. Johansen, S. Oliver, and A. Oxman. 2006. "Methods of consumer involvement in developing healthcare policy and research, clinical practice guidelines and patient information material." Cochrane Database of Systematic Reviews 3, 19 July: CD004563.
-
(2006)
Cochrane Database of Systematic Reviews
-
-
Nilsen, E.1
Myrhaug, H.2
Johansen, M.3
Oliver, S.4
Oxman, A.5
-
40
-
-
0642367860
-
"A randomized trial of four patient satisfaction questionnaires"
-
December
-
Perneger, Thomas V., Michel P. Kossovsky, Federico Cathieni, Valérie di Florio, and Bernard Burnand. 2003. "A randomized trial of four patient satisfaction questionnaires." Medical Care 41 (12) December: 1343-352.
-
(2003)
Medical Care
, vol.41
, Issue.12
, pp. 1343-352
-
-
Perneger, T.V.1
Kossovsky, M.P.2
Cathieni, F.3
di Florio, V.4
Burnand, B.5
-
41
-
-
0037321972
-
"Making patient-centered care come alive: Achieving full integration of the patient's perspective"
-
February
-
Ponte, Pat Reid, Genevieve Conlin, James B. Conway, Susan Grant, Cynthia Medeiros, Joseph Nies, Lawrence Shulman, Patti Branowicki, and Karen Conley. 2003. "Making patient-centered care come alive: Achieving full integration of the patient's perspective." The Journal of Nursing Administration 33 (2) February: 82-90.
-
(2003)
The Journal of Nursing Administration
, vol.33
, Issue.2
, pp. 82-90
-
-
Ponte, P.R.1
Conlin, G.2
Conway, J.B.3
Grant, S.4
Medeiros, C.5
Nies, J.6
Shulman, L.7
Branowicki, P.8
Conley, K.9
-
42
-
-
32644487971
-
"Individuality and social influence in groups: Inductive and deductive routes to group identity"
-
May
-
Postmes, Tom, Russell Spears, Antonia T. Lee, and Rosemary J. Novak. 2005. "Individuality and social influence in groups: Inductive and deductive routes to group identity." Journal of Personality and Social Psychology 89 (5) May: 747-63.
-
(2005)
Journal of Personality and Social Psychology
, vol.89
, Issue.5
, pp. 747-63
-
-
Postmes, T.1
Spears, R.2
Lee, A.T.3
Novak, R.J.4
-
47
-
-
17444409242
-
"Patient perceptions of the quality of health services"
-
Sofaer, Shoshanna, and Kirsten Firminger. 2005. "Patient perceptions of the quality of health services." Annual Review of Public Health 26: 513-59.
-
(2005)
Annual Review of Public Health
, vol.26
, pp. 513-59
-
-
Sofaer, S.1
Firminger, K.2
-
48
-
-
14844352545
-
"Patients' evaluations of the quality of care: Influencing factors and the importance of engagement"
-
December
-
Staniszewska, Sophie H., and Lorna Henderson. 2005. "Patients' evaluations of the quality of care: Influencing factors and the importance of engagement." Journal of Advanced Nursing 49 (5) December: 530-37.
-
(2005)
Journal of Advanced Nursing
, vol.49
, Issue.5
, pp. 530-37
-
-
Staniszewska, S.H.1
Henderson, L.2
-
49
-
-
32744470410
-
"The 'empowerment debate': Consumerist, professional and liberational perspectives in health and social care"
-
October
-
Starkey, Fenella. 2003. "The 'empowerment debate': Consumerist, professional and liberational perspectives in health and social care." Social Policy and Society 2 (4) October: 273-84.
-
(2003)
Social Policy and Society
, vol.2
, Issue.4
, pp. 273-84
-
-
Starkey, F.1
-
50
-
-
0038382615
-
"An integrative theory of intergroup conflict"
-
In edited by G. Austin, S. Worchel. Monterey, Calif.: Brooks/Cole
-
Tajfel, Henri, and John C. Turner. 1979. "An integrative theory of intergroup conflict." In The Social Psychology of Intergroup Relations, edited by G. Austin, S. Worchel. Monterey, Calif.: Brooks/Cole: 33-47.
-
(1979)
The Social Psychology of Intergroup Relations
, pp. 33-47
-
-
Tajfel, H.1
Turner, J.C.2
-
51
-
-
0003636342
-
-
Oxford: Blackwell
-
Turner, John C., Michael A. Hogg, Penelope J. Oakes, Stephen D. Reicher, and Margaret S. Wetherell. 1987. Rediscovering the Social Group: A Self-Categorization Theory. Oxford: Blackwell.
-
(1987)
Rediscovering the Social Group: A Self-Categorization Theory
-
-
Turner, J.C.1
Hogg, M.A.2
Oakes, P.J.3
Reicher, S.D.4
Wetherell, M.S.5
-
52
-
-
17444406949
-
"Unpacking the concept of patient satisfaction: A feminist analysis"
-
May
-
Turris, Sheila A. 2005. "Unpacking the concept of patient satisfaction: A feminist analysis." Journal of Advanced Nursing 50 (3) May: 293-98.
-
(2005)
Journal of Advanced Nursing
, vol.50
, Issue.3
, pp. 293-98
-
-
Turris, S.A.1
-
53
-
-
10844239746
-
"The psychology of casualization: Evidence for the mediating roles of security, status and social identification"
-
December
-
Veenstra, Kristine, S. Alexander Haslam, and Katherine J. Reynolds. 2004. "The psychology of casualization: Evidence for the mediating roles of security, status and social identification." British Journal of Social Psychology 43 (4) December: 499-514.
-
(2004)
British Journal of Social Psychology
, vol.43
, Issue.4
, pp. 499-514
-
-
Veenstra, K.S.1
Haslam, A.2
Reynolds, K.J.3
-
55
-
-
0031668134
-
"The meaning of patient satisfaction: An explanation of high reported levels"
-
November
-
Williams, Brian, Joanne Coyle, and David Healy. 1998. "The meaning of patient satisfaction: An explanation of high reported levels." Social Science and Medicine 47 (9) November: 1351-359.
-
(1998)
Social Science and Medicine
, vol.47
, Issue.9
, pp. 1351-359
-
-
Williams, B.1
Coyle, J.2
Healy, D.3
|