Ineffective participation: Reactions to absentee and incompetent nurse leadership in an intensive care unit

Journal of Nursing Management

Volumn 17, Issue 4, 2009, Pages 463-473

  Rouse, Ruby A ^a,b  

^a UNIVERSITY OF PHOENIX   (United States)

^b NONE   (United States)

Author keywords

Assessment; Communication; Intensive care; Mentoring; Nurse leader

Indexed keywords

ARTICLE; HUMAN; INFORMATION PROCESSING; INTENSIVE CARE UNIT; JOB SATISFACTION; LEADERSHIP; NONBIOLOGICAL MODEL; NURSE ADMINISTRATOR; NURSING STAFF; ORGANIZATION AND MANAGEMENT; PERCEPTION; PRODUCTIVITY; QUALITATIVE RESEARCH; REGRESSION ANALYSIS; STATISTICS; TIME; UNITED STATES; STATISTICS AND NUMERICAL DATA;

ARIZONA; DATA COLLECTION; EFFICIENCY; EFFICIENCY, ORGANIZATIONAL; HUMANS; INTENSIVE CARE UNITS; JOB SATISFACTION; LEADERSHIP; MODELS, ORGANIZATIONAL; NURSE ADMINISTRATORS; NURSING STAFF, HOSPITAL; QUALITATIVE RESEARCH; REGRESSION ANALYSIS; SOCIAL PERCEPTION; STATISTICS AS TOPIC; TIME FACTORS;

EID: 66849140963     PISSN: 09660429     EISSN: 1365263X     Source Type: Journal    
DOI: 10.1111/j.1365-2834.2009.00981.x     Document Type: Article

References (45)

1. Albinsson L. Strang P. (2002) Staff opinions about the leadership and organization of municipal dementia care. Health and Social Care in the Community 10, 313 322. (Pubitemid 36844245)
2. Bernard H.R. (2000) Social Research Methods: Qualitative and Quantitative Approaches. Sage Publications, Thousand Oaks, CA.
3. Bonometti R.J. Tang J. (2006) A dynamic technique for conducting online survey-based research. Competitiveness Review 16 (2 97 105.
4. Branham L. (2005) The 7 hidden reasons employees leave [WWW document]. URL http://www.hispanicsmb.com/LinkClick.aspx?fileticket= I2H%2Bsc3QZ8k%3D&tabid=54&mid=510 [accessed on 26 August 2008].
5. Clason D.L., Dormody T.J. (2000) Analyzing data measured by individual Likert-type items. Journal of Agricultural Education 35 (4). Available at: http://pubs.aged.tamu.edu/jae/pdf/Vol35/35-04-31.pdf [accessed on 21 November 2008].
6. Cohen J. Cohen P. (1983) Applied Multiple Regression/Correlation Analysis for the Behavioral Sciences, 2nd edn. Lawrence Erlbaum Associates, Publishers, Hillsdale, NJ.
7. Creswell J.W. (2005) Educational Research: Planning, Conducting, and Evaluating Quantitative and Qualitative Research, 2nd edn. Pearson Prentice Hall, Upper Saddle River, NJ.
8. Deutskens E., de Jong A., de Ruyter K. Wetzels M. (2006) Comparing the generalizability of online and mail surveys in cross-national service quality research. Marketing Letters 17 (2 119 136.
9. Drach-Zahavy A. Dragan E. (2002) From caring to managing and beyond: an examination of head nurse's role. Journal of Advanced Nursing 38, 19 28.
10. Ellis K.A. (2008) Satisfaction of graduate students with their distance learning experiences [WWW document]. URL http://etd.lib.ttu.edu/theses/ available/etd-04032008-134720/unrestricted/Ellis-Kathleen-Diss.pdf [accessed on 21 November 2008].
11. Grenny J. (2006) Knowing no boundaries: five crucial conversations for influencing administration. Physician Executive 32 (4 12 15.
12. Johnson M.K., Reed K., Lawrence K. Onken M. (2007) The link between communication and financial performance in simulated organizational teams. Journal of Managerial Issues 19 (4 536 553.
13. Kagan I., Kigli-Shemesh R. Tabak N. (2006) 'Let me tell you what I really think about you'- evaluating nursing managers using anonymous staff feedback. Journal of Nursing Management 14, 356 365. (Pubitemid 43916661)
14. Kane-Urrabazo C. (2006) Management's role in shaping organizational culture. Journal of Nursing Management 14, 188 194.
15. Kellerman B. (2004) Bad Leadership: What it is, How it Happens, Why it Matters. Harvard Business School Publishing, Boston, MA.
16. Kerfoot K. (2007) Staff engagement: it starts with the leader. Nursing Economics 25 (1 47 48.
17. Kimura H. (2003) Overcome toxic management. Nursing Management 34 (1 26 29.
18. Koopman R. (2007) Ordinal, nominal and Likert scale variables [WWW document]. URL http://www.daheiser.info/excel/notes/NOTE%20J.pdf [accessed on 21 November 2008].
19. Lind D.A., Marchal W.G. Wathen S.A. (2003) Statistical Techniques in Business and Economics, 12th edn. McGraw-Hill Irwin, Boston, MA.
20. Manias E. Street A. (2001) Nurse-doctor interactions during critical care ward rounds. Journal of Clinical Nursing 10, 442 450. (Pubitemid 33754770)
21. Manojlovich M. DeCicco B. (2007) Healthy work environments, nurse-physician communication, and patients' outcome. American Journal of Critical Care 16, 536 543.
22. Maylett T. Riboldi J. (2007) Using 360 feedback to predict performance. T + D 61, 48 52. Avalilable at: http://www/astd.org/TD/.
23. McIntire S.A. Miller L.A. (2007) Foundations of Psychological Testing: a Practical Approach. Sage Publications, Thousand Oaks, CA.
24. Muldrow T.W., Buckley T. Schay B.W. (2002) Creating high-performance organizations in the public sector. Human Resource Management 41 (3 341 354. (Pubitemid 37239367)
25. Patrick A. Laschinger H.K.S. (2006) The effect of structural empowerment and perceived organizational support on middle level nurse managers' role satisfaction. Journal of Nursing Management 14, 13 22.
26. Pierson D. (2007) Barriers to implementing the Leapfrog Group recommendations for ICU staffing. Critical Care Alert 15, 67 68.
27. Rea L.M., Parker R.A. (2005) Designing & Conducting Survey Research: A Comprehensive Guide, 3rd edn. Jossey Bass, San Francisco, CA.
28. Reay T., Golden-Biddle K. Germann K. (2003) Challenges and leadership strategies for managers of nurse practitioners. Journal of Nursing Management 11, 396 403. (Pubitemid 37414328)
29. Reed G.E. (2004) Toxic leadership. Military Review, 67 71. Available at: http://www.penfed.org/usawoa/downloads/Toxic+Leadership-ColReed2004.pdf [accessed on 26 August 2008].
30. Rosengren K., Athlin E. Segesten K. (2007) Presence and availability: staff conceptions of nursing leadership on an intensive care unit. Journal of Nursing Management 15, 522 529.
31. Rouse R.A. (2008) Supervisor Communication Inventory: measurement model [WWW document]. URL http://drrubyrouse.googlepages.com/ avoidinghaphazardassessment2 [accessed on 22 November 2008].
32. Schuttler R. (2008a) Laws of communication [WWW document]. URL http://lawsofcomm.com/default.asp [accessed on 22 November 2008].
33. Schuttler R. (2008b) What is the supervisor communication inventory? [WWW document]. URL http://lawsofcomm.com/assessment-tool.asp [accessed on 22 November 2008].
34. Schuttler R. (2010) Laws of Communication: The Intersection Where Leadership Meets Employee Performance. John Wiley & Sons, Inc., Hoboken, NJ.
35. Sellgren S., Ekvall G. Tomson G. (2006) Leadership styles in nursing management: preferred and perceived. Journal of Nursing Management 14, 348 355. (Pubitemid 43910031)
36. Sirola-Karvinen P., Hyrkäs K. (2008) Administrative clinical supervision as evaluated by the first-line managers in one health care organization district. Journal of Nursing Management 16 (5 588 600.
37. Sluiter J.K., Bos A.P., Tol D., Calff M., Krijnen M. Frings-Dresen M.H.W. (2005) Is staff well-being and communication enhanced by multidisciplinary work shift evaluations? Intensive Care Medicine 31 (10 1409 1414. (Pubitemid 41437735)
38. Sonnefeld J. Ward A. (2007) Firing Back: How Great Leaders Rebound After Career Disasters. Harvard Business School Press, Boston, MA, USA.
39. Stanley J.M., Gannon J., Gabuat J. et al. (2008) The clinical nurse leader: a catalyst for improving quality and patient safety. Journal of Nursing Management 16 (5 614 622.
40. Tornabeni J. Miller J.F. (2008) The power of partnership to shape the future of nursing: the evolution of the clinical nurse leader. Journal of Nursing Management 16 (5 608 613.
41. Trochim W.M.K. (2006) Likert scaling. Research methods knowledge base [WWW document]. URL http://www.socialresearchmethods.net/kb/scallik.php [accessed on 22 November 2008].
42. Vivar C. (2006) Putting conflict management into practice: a nursing case study. Journal of Nursing Management 14, 201 206.
43. Walsh M. (2003) Teaching qualitative analysis using QSR NVivo. The Qualitative Report 8 (2 251 256. Available at: http://www.nova.edu/ssss/QR/QR8- 2/walsh.pdf [accessed on 22 November 2008].
44. Whicker M.L. (2004) Toxic Leaders: When Organizations Go Bad. Doubleday, New York, NY.
45. Williams D.F. (2005) Toxic leadership in the U.S. Army [WWW document]. URL http://www.strategicstudiesinstitute.army.mil/pdffiles/ksil3.pdf [accessed on 22 November 2008].