Measuring work environment and performance in nursing homes

Medical Care

Volumn 47, Issue 4, 2009, Pages 482-491

  Temkin Greener, Helena ^a   Zheng, Nan ^a   Katz, Paul ^a   Zhao, Hongwei ^b   Mukamel, Dana B ^c  

^a UNIVERSITY OF ROCHESTER   (United States)

^b TEXAS A AND M UNIVERSITY   (United States)

^c UNIVERSITY OF CALIFORNIA   (United States)

Author keywords

work environment, work effectiveness, quality, nursing homes

Indexed keywords

ADULT; ARTICLE; EXPERIMENTAL MODEL; FEMALE; HEALTH SURVEY; HUMAN; JOB PERFORMANCE; MALE; MANAGEMENT STYLE; MANAGER; NURSING HOME; NURSING HOME PERSONNEL; OCCUPATION; RACE DIFFERENCE; RELIABILITY; STAFF; UNITED STATES; VALIDITY; WORK ENVIRONMENT; EPIDEMIOLOGY; FACTORIAL ANALYSIS; MANPOWER; NONBIOLOGICAL MODEL; OCCUPATIONAL HEALTH; ORGANIZATION AND MANAGEMENT; REPRODUCIBILITY; STANDARD;

EFFICIENCY, ORGANIZATIONAL; FACTOR ANALYSIS, STATISTICAL; FEMALE; HEALTH CARE SURVEYS; HUMANS; MALE; MODELS, ORGANIZATIONAL; NEW YORK; NURSING HOMES; OCCUPATIONAL HEALTH; REPRODUCIBILITY OF RESULTS;

EID: 64249163754     PISSN: 00257079     EISSN: None     Source Type: Journal    
DOI: 10.1097/MLR.0b013e318190cfd3     Document Type: Article

References (49)

1. Winzelberg G. The quest for nursing home quality: learning history's lessons. Arch Intern Med. 2003;163:2552-2556.
2. Institute of Medicine. Improving the Quality of Care in Nursing Homes. Washington, DC: National Academy Press; 1986.
3. GAO. Nursing Homes: Additional Steps Needed to Strengthen Enforcement of Federal Standards. Washington, DC: GAO; 1999. Report No: GAO-HEHS-99-46.
4. Centers for Medicare and Medicaid Services. Nursing home project description. 2005. Available at: http://www.cms.hhs.gov/NursingHomeQualitylnits/ .
5. Mukamel DB, Spector WD. Quality report cards and nursing home quality. Gerontologist. 2003;43:58-66.
6. Mukamel DB, Spector WD, Zinn J, et al. Nursing homes' response to release of the nursing home compare report card. J Gerontol B Psvchol Sci Soc Sci. 2007;62B:S218-S225.
7. Wunderlich G, Kohler P, Gooloo S. Improving the Quality of Long-Term Care. Washington, DC: National Academy Press; 2001.
8. Committee on Quality of Health Care in America, Institute of Medicine. Crossing the Quality Chasm. A New Health System for the 21st Century. Washington, DC: National Academy Press; 2001.
9. Barry T, Brannon D, Mor V. Nurse aide empowerment strategies and staff stability: effects on nursing home resident outcomes. Gerontologist. 2005;45:309-317.
10. Eaton S. Beyond unloving care: linking human resource management and patient care quality in nursing homes. Int J Human Resour Manag. 2000; 11:591-616.
11. Harrington C, Zimmerman D, Karon SL, et al. Nursing home staffing and its relationship to deficiencies. J Gerontol B Psvchol Sci Soc Sci. 2000;55:S278-S287.
12. Rantz M, Hicks L, Grando V, et al. Nursing home quality, cost, staffing, and staff mix. Gerontologist. 2004;44:24-38.
13. Scott-Cawiezell J, Schenkman M, Moore L, et al. Exploring nursing home staff's perceptions of communication and leadership to facilitate quality improvement. J Nurs Care Qual. 2004; 19:242-252.
14. Forbes-Thompson S, Gajewski B, Scott-Cawiezell J, et al. An exploration of nursing home organizational processes. West J Nurs Res. 2006; 28:935-954.
15. Scott J, Vojir C, Jones K, et al. Assessing nursing homes' capacity to create and sustain improvement. J Nurs Care Qual. 2005;20:36-42.
16. Temkin-Greener H, Mukamel DB, Gross D, et al. Measuring interdisciplinary team performance in a long-term care setting. Med Care. 2004;42:472-481.
17. Mukamel DB, Peterson D, Temkin-Greener H, et al. The Program of All-inclusive Care for the Elderly (PACE): program characteristics and enrollees health outcomes. Milbank Q. 2007;85:499-531.
18. Mukamel DB, Temkin-Greener H, Delavan R, et al. Team performance and risk-adjusted health outcomes in the program of all-inclusive care for the elderly (PACE). Gerontologist. 2006;46:227-237.
19. Anderson R, Issel L, McDaniel R Jr. Nursing homes as complex adaptive systems: relationship between management practice and resident outcomes. Nurs Res. 2003;52:12-21.
20. Gittell J, Weinberg D, Pfefferle S, et al. Impact of relational coordination on job satisfaction and quality outcomes: a study of nursing homes. Hum Resour Manag J. 2008;18:154-170.
21. Shortell S, Jones R, Rademaker A, et al. Assessing the impact of total quality management and organizational culture on multiple outcomes of cre for coronary artery bypass graft surgery patients. Med Care. 2000; 38:207-217.
22. Shortell S, Rousseau D. The Organization and Management of Intensive Care Units [pamphlet]. 1989.
23. Shortell SM, Zimmerman JE, Rousseau DM, et al. The performance of intensive care units: does good management make a difference? Med Care. 1994;32:508-525.
24. Shortell SM, Rousseau DM, Gillies RR, et al. Organizational assessment in intensive care units (ICUs): construct development, reliability, and validity of the ICU Nurse-Physician Questionnaire. Med Care. 1991;29:709-727.
25. Barry Flood A. The impact of organizational and managerial factors on quality of care in health care orgnizations. Med Care Rev. I994;51:381-428.
26. Temkin-Greener H, Cai S, Kate P, et al. Daily practice teams in nursing homes: evidence from New York State. Gerontologist. In press.
27. Kiefer K, Harris-Kojetin L, Brannon D, et al. Measuring Long-Term Care Work: A Guide to Selected Instruments to Examine Direct Care Worker Experience and Outcomes. Washington, DC: Office of the Assistant Secretary for Policy, US Department of Labor; 2005. Report No: HHS-100-01-0025.
28. Ghiselli FE, Campbell JP, Zedeck S. Measurement Theory for the Social Sciences. San Francisco, CA: Freeman; 1981.
29. National Center for Health Statistics. National Nursing Home Survey. Characteristics, Staffing and Management. December 21, 2007.
30. Forbes-Thompson S, Dunton N, Gajewski B, et al. Kansas Nursing Home Project Evaluation: Year 2. Topeka, KS: Kansas Department on Aging, University of Kansas; 2005.
31. Harahan M, Kiefer K, Johnson A, et al. Addressing Shortages in the Direct Care Workforce. Washington, DC: Institute for the Future of Aging Services; 2003.
32. Eaton S. What a Difference Management Makes! Nursing Staff Turnover Variation Within a Single Labor Market. Cambridge, MA: Abt Associates; 2001. Report No: CMS 500-95-0062.
33. Bowers B, Becker M. Nurse's aides in nursing homes: the relationship between organization and quality. Gerontologist. 1992;32:360-366.
34. Riggs C, Rantz M. A model of staff support to improve retention in long-term care. Nurs Adm. 2001;25:43-53.
35. Castle N, Degenholte H, Rosen J. Determinants of staff job satisfaction of caregivers in two nursing homes in Pennsylvania. MBC Health Serv Res. 2006;6:60.
36. Castle N. Administrator turnover and quality of care in nursing homes. Gerontologist. 2001;41:757-767.
37. Hyer K, Johnson C, Harman J, et al. Staffing Mandates Mtter: Florida Nursing Home Provider Response to Financial Incentives to Increase Nurse Staffing. 2007.
38. Schnelle J, Mukamel DB, Sato H, et al. Study of California's New Medi-Cal Reimbursement System for Nursing Homes. Unpublished Report; 2008. Report No. California Alliance For Nursing Home Reform.
39. Centers for Medicare and Medicaid Services (CMS). Nursing Home Compare. 2008. Available at: http://wwwmedicaregov/Nhcompare/Home.asp.
40. Harrington C, Mullan JT, Carrillo H. State nursing home enforcement systems. J Health Politics Policy Law. 2004;29:43-74.
41. Bishop CE, Weinberg DB, Leutz W, et al. Nursing assistants' job commitment: effect of nursing home organizational factors and impact on resident well-being. Gerontologist. 2008;48(Suppl 1):36-45.
42. Burgio L, Fisher S, Fairchild J, et al. Quality of care in the nursing home: effects of staff assignment and work shift. Gerontologist. 2004;44:368-377.
43. Smyer M, Brannon D, Conn M. Improving nursing home care through training and job redesign. Gerontologist. 1992;32:327-333.
44. Singh D, Schwab R. Retention of administrators in nursing homes. What can management do? Gerontologist. 1998;38:362-369.
45. Castle NG, Engberg J. Staff turnover and quality of care in nursing homes. Med Care. 2005;43:616-626.
46. Tushman ML. Special boundary roles in the innovation process. Adm Sci Q. 1977;22:587-605.
47. Carter MW, Porell FW. Variations in hospitalization rates among nursing home residents: the role of facility and market attributes. Gerontologist. 2003;43:175-191.
48. Castle N. Nursing home caregiver staffing levels and quality of care: a literature review. J Appl Gerontol. 2008;27:375-405.
49. Spector WD, Takada HA. Characteristics of nursing homes that affect resident outcomes. J Aging Health. 1991;3:427-454.