메뉴 건너뛰기




Volumn 5, Issue 3-4, 2008, Pages 569-596

Strategies for transforming human service organizations into learning organizations: Knowledge management and the transfer of learning

Author keywords

Evidence based; Knowledge management; Learning organization

Indexed keywords

ARTICLE; COMMUNITY CARE; EVIDENCE BASED PRACTICE; HUMAN; INFORMATION DISSEMINATION; KNOWLEDGE; LEARNING; MASS COMMUNICATION; ORGANIZATION; ORGANIZATION AND MANAGEMENT;

EID: 61949457685     PISSN: 15433714     EISSN: 15433722     Source Type: Journal    
DOI: 10.1080/15433710802084326     Document Type: Article
Times cited : (29)

References (64)
  • 1
    • 84986052386 scopus 로고    scopus 로고
    • Networks, cognition, and management of tacit knowledge
    • Augier, M. and Vendelo, T. (1999) Networks, cognition, and management of tacit knowledge. Journal of Knowledge Management, 33:4, pp. 252-261.
    • (1999) Journal of Knowledge Management , vol.33 , Issue.4 , pp. 252-261
    • Augier, M.1    Vendelo, T.2
  • 3
    • 84937306198 scopus 로고
    • Organizational learning and change in a public child welfare agency
    • Austin, M. J. and Cohen, B. (1994) Organizational learning and change in a public child welfare agency. Administration in Social Work, 18:1, pp. 1-19.
    • (1994) Administration in Social Work , vol.18 , Issue.1 , pp. 1-19
    • Austin, M.J.1    Cohen, B.2
  • 5
    • 3042632953 scopus 로고    scopus 로고
    • Assessing recent textbooks and casebooks in human service administration: Implications and future directions
    • Austin, M. J. and Kruzich, J. (2004) Assessing recent textbooks and casebooks in human service administration: Implications and future directions. Administration in Social Work, 28:1, pp. 115-137.
    • (2004) Administration in Social Work , vol.28 , Issue.1 , pp. 115-137
    • Austin, M.J.1    Kruzich, J.2
  • 6
    • 33746653829 scopus 로고    scopus 로고
    • Exploring the transfer of learning from an executive development program for human services managers
    • Austin, M. J., Weisner, S., Schrandt, E., Glezos-Bell, S. and Murtaza, N. (2004) Exploring the transfer of learning from an executive development program for human services managers. Administration in Social Work, 30:2, pp. 71-90.
    • (2004) Administration in Social Work , vol.30 , Issue.2 , pp. 71-90
    • Austin, M.J.1    Weisner, S.2    Schrandt, E.3    Glezos-Bell, S.4    Murtaza, N.5
  • 9
    • 84991198386 scopus 로고
    • Transfer of training: A review and directions for future research
    • Baldwin, T. T. and Ford, K. J. (1988) Transfer of training: A review and directions for future research. Personnel Psychology, 41, pp. 63-105.
    • (1988) Personnel Psychology , vol.41 , pp. 63-105
    • Baldwin, T.T.1    Ford, K.J.2
  • 10
    • 33751556768 scopus 로고    scopus 로고
    • Encouraging knowledge sharing: The role of organizational reward systems
    • Bartol, Srivastava K. (2002) Encouraging knowledge sharing: The role of organizational reward systems. Journal of Leadership and Organizational Studies, 9:1, pp. 64-76.
    • (2002) Journal of Leadership and Organizational Studies , vol.9 , Issue.1 , pp. 64-76
    • Bartol Srivastava, K.1
  • 11
    • 0141895882 scopus 로고
    • Management actions to support transfer of training
    • Broad, M. L. (1982) Management actions to support transfer of training. Training and Development Journal, 36:5, pp. 124-130.
    • (1982) Training and Development Journal , vol.36 , Issue.5 , pp. 124-130
    • Broad, M.L.1
  • 12
    • 0002222537 scopus 로고    scopus 로고
    • Transfer concepts and research review
    • American Society for Training and Development., Alexandria, VA
    • Broad, M. L. (1997) Transfer concepts and research review. Transferring learning to the workplace, pp. 1-18. American Society for Training and Development., Alexandria, VA
    • (1997) Transferring Learning to the Workplace , pp. 1-18
    • Broad, M.L.1
  • 13
    • 0035612309 scopus 로고    scopus 로고
    • Knowledge and organization: A social-practice perspective
    • Brown, J. and Duguid, P. (2001) Knowledge and organization: A social-practice perspective. Organization Science, 12:2, pp. 198-213.
    • (2001) Organization Science , vol.12 , Issue.2 , pp. 198-213
    • Brown, J.1    Duguid, P.2
  • 15
    • 0040909359 scopus 로고    scopus 로고
    • Workforce training transfer: A study of the effect of relapse prevention training and transfer climate
    • Burke, L. A. and Baldwin, T. T. (1999) Workforce training transfer: A study of the effect of relapse prevention training and transfer climate. Human Resources Management, 38:3, pp. 227-242.
    • (1999) Human Resources Management , vol.38 , Issue.3 , pp. 227-242
    • Burke, L.A.1    Baldwin, T.T.2
  • 16
    • 0003067154 scopus 로고    scopus 로고
    • Evaluation as a means of organizational learning
    • Cherin, D. (1999) Evaluation as a means of organizational learning. Administration in Social Work, 22:2, pp. 1-21.
    • (1999) Administration in Social Work , vol.22 , Issue.2 , pp. 1-21
    • Cherin, D.1
  • 17
    • 84986147745 scopus 로고    scopus 로고
    • The anxiety of learning
    • Coutu, D. (2002) The anxiety of learning. Harvard Business Review, 67:3, pp. 2-8.
    • (2002) Harvard Business Review , vol.67 , Issue.3 , pp. 2-8
    • Coutu, D.1
  • 18
    • 0001009629 scopus 로고    scopus 로고
    • Diagnosing cultural barriers to knowledge management
    • De Long, D. and Fahey, L. (2000) Diagnosing cultural barriers to knowledge management. The Academy of Management Executive, 14:4, pp. 113-127.
    • (2000) The Academy of Management Executive , vol.14 , Issue.4 , pp. 113-127
    • De Long, D.1    Fahey, L.2
  • 20
    • 84986156426 scopus 로고    scopus 로고
    • The learning transfer system approach to estimating the benefits of training: Empirical evidence
    • Donnovan, P., Hannigan, K. and Crowe, D. (2001) The learning transfer system approach to estimating the benefits of training: Empirical evidence. Journal of European Industrial Training, 25:234, pp. 221-228.
    • (2001) Journal of European Industrial Training , vol.25 , Issue.234 , pp. 221-228
    • Donnovan, P.1    Hannigan, K.2    Crowe, D.3
  • 21
    • 27844567885 scopus 로고    scopus 로고
    • Powerful public sector knowledge management: A school district example
    • Edge, K. (2005) Powerful public sector knowledge management: A school district example. Journal of Knowledge Management, 9:6, pp. 42-52.
    • (2005) Journal of Knowledge Management , vol.9 , Issue.6 , pp. 42-52
    • Edge, K.1
  • 24
    • 0002546909 scopus 로고    scopus 로고
    • Building a learning organization
    • Harvard Business School Press., Boston
    • Garvin, D. (1998) Building a learning organization. Knowledge management, pp. 47-80. Harvard Business School Press., Boston
    • (1998) Knowledge Management , pp. 47-80
    • Garvin, D.1
  • 25
    • 2942649403 scopus 로고    scopus 로고
    • Toward a knowledge-based theory of the firm
    • Grant, R. (1996) Toward a knowledge-based theory of the firm. Strategic Management Journal, 17, pp. 109-122.
    • (1996) Strategic Management Journal , vol.17 , pp. 109-122
    • Grant, R.1
  • 26
    • 35348864062 scopus 로고    scopus 로고
    • An overview of knowledge management assessment approaches
    • Grossman, M. (2006) An overview of knowledge management assessment approaches. The Journal of American Academy of Business, 8:2, pp. 242-247.
    • (2006) The Journal of American Academy of Business , vol.8 , Issue.2 , pp. 242-247
    • Grossman, M.1
  • 27
    • 0041490885 scopus 로고    scopus 로고
    • What's your strategy for managing knowledge?
    • Hansen, M., Nohria, N. and Tierney, T. (1999) What's your strategy for managing knowledge?. Harvard Business Review, 77:2, pp. 106-116.
    • (1999) Harvard Business Review , vol.77 , Issue.2 , pp. 106-116
    • Hansen, M.1    Nohria, N.2    Tierney, T.3
  • 29
    • 17244367196 scopus 로고    scopus 로고
    • New development: The demystification of knowledge management for public services
    • Haynes, P. (2005) New development: The demystification of knowledge management for public services. Public Money & Management, 4, pp. 131-135.
    • (2005) Public Money & Management , vol.4 , pp. 131-135
    • Haynes, P.1
  • 30
    • 0007180069 scopus 로고    scopus 로고
    • Why share knowledge? The influence of ICT on the motivation for knowledge sharing
    • Hendriks, P. (1999) Why share knowledge? The influence of ICT on the motivation for knowledge sharing. Knowledge and Process Management, 6:2, pp. 91-100.
    • (1999) Knowledge and Process Management , vol.6 , Issue.2 , pp. 91-100
    • Hendriks, P.1
  • 32
    • 0038893722 scopus 로고    scopus 로고
    • Organizational citizenship in social service agencies
    • Hopkins, K. (2002) Organizational citizenship in social service agencies. Administration in Social Work, 26:2, pp. 1-15.
    • (2002) Administration in Social Work , vol.26 , Issue.2 , pp. 1-15
    • Hopkins, K.1
  • 33
    • 0039484451 scopus 로고    scopus 로고
    • The human service managerial dilemma: New expectations, chronic challenges, and old solutions
    • Hopkins, K. and Hyde, C. (2002) The human service managerial dilemma: New expectations, chronic challenges, and old solutions. Administration in Social Work, 26:3, pp. 1-15.
    • (2002) Administration in Social Work , vol.26 , Issue.3 , pp. 1-15
    • Hopkins, K.1    Hyde, C.2
  • 34
    • 29844457431 scopus 로고    scopus 로고
    • Knowledge sharing in organizations: A conceptual framework
    • Ipe, M. (2003) Knowledge sharing in organizations: A conceptual framework. Human Resource Development Review, 2:4, pp. 337-359.
    • (2003) Human Resource Development Review , vol.2 , Issue.4 , pp. 337-359
    • Ipe, M.1
  • 36
    • 12344286530 scopus 로고    scopus 로고
    • Knowledge sharing proficiencies: The key to knowledge management
    • Springer-Verlag., Berlin
    • Liebowitz, J. and Chen, Y. (2003) Knowledge sharing proficiencies: The key to knowledge management. Handbook on knowledge management 1: Knowledge matters, pp. 178-196. Springer-Verlag., Berlin
    • (2003) Handbook on Knowledge Management 1: Knowledge Matters , pp. 178-196
    • Liebowitz, J.1    Chen, Y.2
  • 37
    • 84986163131 scopus 로고    scopus 로고
    • Creating a significant and sustainable executive education experience
    • Liedtka, J. M., Weber, C. and Weber, J. (1999) Creating a significant and sustainable executive education experience. Journal of Managerial Psychology, 14:5, pp. 404-420.
    • (1999) Journal of Managerial Psychology , vol.14 , Issue.5 , pp. 404-420
    • Liedtka, J.M.1    Weber, C.2    Weber, J.3
  • 39
    • 0032360150 scopus 로고    scopus 로고
    • From embedded knowledge to embodied knowledge: New product development as knowledge management
    • Madhavan, R. and Grover, R. (1998) From embedded knowledge to embodied knowledge: New product development as knowledge management. Journal of Marketing, 62:4, pp. 1-12.
    • (1998) Journal of Marketing , vol.62 , Issue.4 , pp. 1-12
    • Madhavan, R.1    Grover, R.2
  • 40
    • 84986021414 scopus 로고    scopus 로고
    • A comparison of public and private sector perceptions and use of knowledge management
    • McAdam, R. and Reid, R. (2000) A comparison of public and private sector perceptions and use of knowledge management. Journal of European Industrial Training, 24:6, pp. 317-329.
    • (2000) Journal of European Industrial Training , vol.24 , Issue.6 , pp. 317-329
    • McAdam, R.1    Reid, R.2
  • 41
    • 84986120215 scopus 로고    scopus 로고
    • Overcoming cultural barriers to sharing knowledge
    • McDermott, R. and O'Dell, C. (2001) Overcoming cultural barriers to sharing knowledge. Journal of Knowledge Management, 5:1, pp. 76-85.
    • (2001) Journal of Knowledge Management , vol.5 , Issue.1 , pp. 76-85
    • McDermott, R.1    O'Dell, C.2
  • 42
    • 0039040263 scopus 로고    scopus 로고
    • What managers do and why they do it
    • Sage., Thousand Oaks, CA
    • Menefee, D. (2000) What managers do and why they do it. The handbook of social welfare management, pp. 247-266. Sage., Thousand Oaks, CA
    • (2000) The Handbook of Social Welfare Management , pp. 247-266
    • Menefee, D.1
  • 43
    • 34248604457 scopus 로고    scopus 로고
    • Towards a comprehensive framework for understanding the social environment: In search of theory for practice
    • Mulroy, E. and Austin, M. J. (2004) Towards a comprehensive framework for understanding the social environment: In search of theory for practice. Journal of Human Behavior and the Social Environment, 10:3, pp. 25-59.
    • (2004) Journal of Human Behavior and the Social Environment , vol.10 , Issue.3 , pp. 25-59
    • Mulroy, E.1    Austin, M.J.2
  • 44
    • 0006609418 scopus 로고    scopus 로고
    • Social work and multicultural organization development: Toward empowerment and empowered organizations
    • Canadian Scholars Press., Toronto
    • Nagda, B., Harding, S. and Holley, L. (1999) Social work and multicultural organization development: Toward empowerment and empowered organizations. Empowerment practice in social work: Developing richer conceptual foundations, pp. 278-306. Canadian Scholars Press., Toronto
    • (1999) Empowerment Practice in Social Work: Developing Richer Conceptual Foundations , pp. 278-306
    • Nagda, B.1    Harding, S.2    Holley, L.3
  • 45
    • 0009993525 scopus 로고
    • A dynamic theory of organizational knowledge creation
    • Nonaka, I. (1994) A dynamic theory of organizational knowledge creation. Organization Science, 5:1, pp. 14-37.
    • (1994) Organization Science , vol.5 , Issue.1 , pp. 14-37
    • Nonaka, I.1
  • 46
    • 0001799245 scopus 로고    scopus 로고
    • The knowledge-creating company
    • Harvard Business School Press., Boston
    • Nonaka, I. (1998) The knowledge-creating company. Knowledge management, pp. 21-45. Harvard Business School Press., Boston
    • (1998) Knowledge Management , pp. 21-45
    • Nonaka, I.1
  • 48
    • 0040818849 scopus 로고    scopus 로고
    • The landscape of human social welfare management
    • Sage., Thousand Oaks, CA
    • Patti, R. (2000) The landscape of human social welfare management. The handbook of social welfare management, pp. 3-26. Sage., Thousand Oaks, CA
    • (2000) The Handbook of Social Welfare Management , pp. 3-26
    • Patti, R.1
  • 51
    • 33745678775 scopus 로고    scopus 로고
    • Posttraining interventions to enhance transfer: The moderating effects of work environments
    • Richman-Hirsch, W. L. (2001) Posttraining interventions to enhance transfer: The moderating effects of work environments. Human Resource Development Quarterly, 12:2, pp. 105-120.
    • (2001) Human Resource Development Quarterly , vol.12 , Issue.2 , pp. 105-120
    • Richman-Hirsch, W.L.1
  • 52
    • 84991125028 scopus 로고
    • The relationship between organizational transfer climate and positive transfer of training
    • Rouiller, J. Z. and Goldstein, I. L. (1993) The relationship between organizational transfer climate and positive transfer of training. Human Resources Development Quarterly, 4, pp. 377-390.
    • (1993) Human Resources Development Quarterly , vol.4 , pp. 377-390
    • Rouiller, J.Z.1    Goldstein, I.L.2
  • 58
    • 84986076316 scopus 로고    scopus 로고
    • Collaborative climate and effective knowledge work: An empirical study
    • Svieby, K. and Simons, R. (2002) Collaborative climate and effective knowledge work: An empirical study. Journal of Knowledge Management, 6:5, pp. 420-433.
    • (2002) Journal of Knowledge Management , vol.6 , Issue.5 , pp. 420-433
    • Svieby, K.1    Simons, R.2
  • 59
    • 84555222620 scopus 로고    scopus 로고
    • Knowledge management in a public organization: A study on the relationship between organizational elements and the performance of knowledge transfer
    • Syed-Ikhsan, S. and Rowland, F. (2004) Knowledge management in a public organization: A study on the relationship between organizational elements and the performance of knowledge transfer. Journal of Knowledge Management, 8:2, pp. 95-111.
    • (2004) Journal of Knowledge Management , vol.8 , Issue.2 , pp. 95-111
    • Syed-Ikhsan, S.1    Rowland, F.2
  • 60
    • 0035260484 scopus 로고    scopus 로고
    • Enlightened experimentation: The new imperative for innovation
    • Thomke, S. (2001) Enlightened experimentation: The new imperative for innovation. Harvard Business Review, 56:2, pp. 67-75.
    • (2001) Harvard Business Review , vol.56 , Issue.2 , pp. 67-75
    • Thomke, S.1
  • 61
    • 21844508845 scopus 로고
    • Applying trained skills on the job: The importance of the work environment
    • Tracey, B. J., Tannenbaum, S. I. and Kavanagh, M. J. (1995) Applying trained skills on the job: The importance of the work environment. Journal of Applied Psychology, 80:2, pp. 239-252.
    • (1995) Journal of Applied Psychology , vol.80 , Issue.2 , pp. 239-252
    • Tracey, B.J.1    Tannenbaum, S.I.2    Kavanagh, M.J.3
  • 62
    • 84986676691 scopus 로고
    • Personal and situational characteristics influencing the effectiveness of transfer of training improvement strategies
    • Tziner, A., Haccoun, R. R. and Kadish, A. (1991) Personal and situational characteristics influencing the effectiveness of transfer of training improvement strategies. Journal of Occupational Psychology, 64, pp. 167-177.
    • (1991) Journal of Occupational Psychology , vol.64 , pp. 167-177
    • Tziner, A.1    Haccoun, R.R.2    Kadish, A.3
  • 63
  • 64
    • 0039337075 scopus 로고    scopus 로고
    • Unraveling "tacit knowledge": What social workers do and why they do it
    • Zeira, A. and Rosen, A. (2000) Unraveling "tacit knowledge": What social workers do and why they do it. Social Services Review, 74:1, pp. 103-118.
    • (2000) Social Services Review , vol.74 , Issue.1 , pp. 103-118
    • Zeira, A.1    Rosen, A.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.