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Volumn 35, Issue 1, 2009, Pages 86-88

Making nice may not matter: The interplay of crisis type, response type and crisis issue on perceived organizational responsibility

Author keywords

Corporate ability; Crisis communication; Crisis response strategies; Crisis type; CSR

Indexed keywords


EID: 59649125248     PISSN: 03638111     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.pubrev.2008.09.013     Document Type: Article
Times cited : (53)

References (10)
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  • 3
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    • Testing the contingency theory of accommodation in public relations
    • Cancel A.E., Mitrook M.A., and Cameron G.T. Testing the contingency theory of accommodation in public relations. Public Relations Review 25 2 (1999) 171-197
    • (1999) Public Relations Review , vol.25 , Issue.2 , pp. 171-197
    • Cancel, A.E.1    Mitrook, M.A.2    Cameron, G.T.3
  • 6
    • 84970515305 scopus 로고
    • Choosing the right words: The development of guidelines for the selection of the "appropriate" crisis-response strategies
    • Coombs W.T. Choosing the right words: The development of guidelines for the selection of the "appropriate" crisis-response strategies. Management Communication Quarterly 8 4 (1995) 447-476
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    • Coombs, W.T.1
  • 8
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    • Communication and attribution in a crisis: An experimental study in crisis communication
    • Coombs W.T., and Holladay S.J. Communication and attribution in a crisis: An experimental study in crisis communication. Journal of Public Relations Research 84 4 (1996) 279-295
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    • Coombs, W.T.1    Holladay, S.J.2
  • 9
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    • Reasoned action in crisis communication: An attribution theory-based approach to crisis management
    • Millar D.P., and Heath R.L. (Eds), Lawrence Erlbaum Associates, Mahwah, NJ
    • Coombs W.T., and Holladay S.J. Reasoned action in crisis communication: An attribution theory-based approach to crisis management. In: Millar D.P., and Heath R.L. (Eds). Responding to crisis: A rhetorical approach to crisis communication (2004), Lawrence Erlbaum Associates, Mahwah, NJ 95-115
    • (2004) Responding to crisis: A rhetorical approach to crisis communication , pp. 95-115
    • Coombs, W.T.1    Holladay, S.J.2
  • 10
    • 85066215561 scopus 로고    scopus 로고
    • Hong Kong consumers' evaluation in an airline crash: A path model analysis
    • Lee B.K. Hong Kong consumers' evaluation in an airline crash: A path model analysis. Journal of Public Relations Research 17 4 (2005) 363-391
    • (2005) Journal of Public Relations Research , vol.17 , Issue.4 , pp. 363-391
    • Lee, B.K.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.