-
1
-
-
0032345825
-
Assessing the perceptions of human resource managers toward nepotism: A cross-cultural study
-
Abdalla, H. F., Maghrabi, A. S., & Raggad, B. G. (1998). Assessing the perceptions of human resource managers toward nepotism: A cross-cultural study. International Journal of Manpower, 19(8), 554-570.
-
(1998)
International Journal of Manpower
, vol.19
, Issue.8
, pp. 554-570
-
-
Abdalla, H.F.1
Maghrabi, A.S.2
Raggad, B.G.3
-
2
-
-
84986159947
-
Service quality in the banking industry: An assessment in a developing economy
-
Angur, M. G., Nataraajan, R., & Jahera, J. S. (1999). Service quality in the banking industry: An assessment in a developing economy. International Journal of Bank Marketing, 17(3), 116-123.
-
(1999)
International Journal of Bank Marketing
, vol.17
, Issue.3
, pp. 116-123
-
-
Angur, M.G.1
Nataraajan, R.2
Jahera, J.S.3
-
3
-
-
0036587865
-
Diagnosing whether northern Cyprus hotels are ready for TQM: An empirical analysis
-
Arasli, H. (2002). Diagnosing whether northern Cyprus hotels are ready for TQM: An empirical analysis. Total Quality Management, 13(3), 347-364.
-
(2002)
Total Quality Management
, vol.13
, Issue.3
, pp. 347-364
-
-
Arasli, H.1
-
4
-
-
51249128052
-
The effects of nepotism on human resource management: The case of three, four, and five star hotels in Northern Cyprus
-
Arasli, H., Bavik, A., & Ekiz, E. H. (2006). The effects of nepotism on human resource management: The case of three, four, and five star hotels in Northern Cyprus. International Journal of Sociology and Social Policy, 26(7/8), 295-308.
-
(2006)
International Journal of Sociology and Social Policy
, vol.26
, Issue.7-8
, pp. 295-308
-
-
Arasli, H.1
Bavik, A.2
Ekiz, E.H.3
-
6
-
-
0002860894
-
Examining the role of organizational variables in the salesperson job satisfaction model
-
Babakus, E., Cravens, D. W., Johnston, M., & Moncrief, W. C. (1996). Examining the role of organizational variables in the salesperson job satisfaction model. Journal of Personal Selling and Sales Management, 16(3), 33-46.
-
(1996)
Journal of Personal Selling and Sales Management
, vol.16
, Issue.3
, pp. 33-46
-
-
Babakus, E.1
Cravens, D.W.2
Johnston, M.3
Moncrief, W.C.4
-
7
-
-
0032395594
-
Employee behavior in a service environment: A model and test of potential differences between men and women
-
Babin, B. J., & Boles, J. S. (1998). Employee behavior in a service environment: A model and test of potential differences between men and women. Journal of Marketing, 62, 77-91.
-
(1998)
Journal of Marketing
, vol.62
, pp. 77-91
-
-
Babin, B.J.1
Boles, J.S.2
-
9
-
-
58249110896
-
Conflict of interest, nepotism and cronyism
-
Boadi, G. E. (2000). Conflict of interest, nepotism and cronyism. Source Book 2000, 5, 195-204.
-
(2000)
Source Book 2000
, vol.5
, pp. 195-204
-
-
Boadi, G.E.1
-
10
-
-
58249099343
-
-
Bowe, M, Briguglio, L, & Dean, J. W, Eds, London and Washington, DC: Pinter
-
Bowe, M., Briguglio, L., & Dean, J. W. (Eds.). (1998). Banking and finance in islands and small states. London and Washington, DC: Pinter.
-
(1998)
Banking and finance in islands and small states
-
-
-
11
-
-
0004186646
-
-
Central Bank of Turkish Republic of Northern Cyprus, Nicosia, North Cyprus: TRNC Government Printing Office
-
Central Bank of Turkish Republic of Northern Cyprus. (2006). Quarterly Bulletin, 2006-11. Nicosia, North Cyprus: TRNC Government Printing Office.
-
(2006)
Quarterly Bulletin
, vol.2006 -11
-
-
-
12
-
-
43449086300
-
Perceptions of service quality in North Cyprus national airline, tourism and hospitality industry 2006
-
Ekiz, H. E., Hussain K., & Bavik, A. (2006). Perceptions of service quality in North Cyprus national airline, tourism and hospitality industry 2006. New trends in Tourism and Hospitality Management, 18th Biennial International Conference, May 3-5, Opatija, Croatia: Faculty of Tourism and Hospitality Management, Proceeding Book, pp. 778-790.
-
(2006)
New trends in Tourism and Hospitality Management, 18th Biennial International Conference, May 3-5, Opatija, Croatia: Faculty of Tourism and Hospitality Management, Proceeding Book
, pp. 778-790
-
-
Ekiz, H.E.1
Hussain, K.2
Bavik, A.3
-
13
-
-
84986108373
-
Managing word of mouth communication: Empirical evidence from India
-
Ennew, C. T., Banerjee, A. K., & Li, D. (2000). Managing word of mouth communication: Empirical evidence from India. International Journal of Bank Marketing, 8(2), 75-83.
-
(2000)
International Journal of Bank Marketing
, vol.8
, Issue.2
, pp. 75-83
-
-
Ennew, C.T.1
Banerjee, A.K.2
Li, D.3
-
15
-
-
27844484315
-
The effects of free banking on overall satisfaction: The use of automated teller machines
-
Goode, M., & Moutinho, L. (1995). The effects of free banking on overall satisfaction: The use of automated teller machines. International Journal of Bank Marketing, 13(4), 168-190.
-
(1995)
International Journal of Bank Marketing
, vol.13
, Issue.4
, pp. 168-190
-
-
Goode, M.1
Moutinho, L.2
-
16
-
-
0030501311
-
The management of customer-contact service employees: An empirical investigation
-
Hartline, M. D., & Ferrell, O. C. (1996). The management of customer-contact service employees: An empirical investigation. Journal of Marketing, 60(4), 52-70.
-
(1996)
Journal of Marketing
, vol.60
, Issue.4
, pp. 52-70
-
-
Hartline, M.D.1
Ferrell, O.C.2
-
17
-
-
21344479471
-
Research note: Assessing the effect of nepotism on human resource managers
-
Hayajenh, A. F., Maghrabi, A. S., & Al-Dabbagh, T. H. (1994). Research note: Assessing the effect of nepotism on human resource managers. International Journal of Manpower, 15(1), 60-67.
-
(1994)
International Journal of Manpower
, vol.15
, Issue.1
, pp. 60-67
-
-
Hayajenh, A.F.1
Maghrabi, A.S.2
Al-Dabbagh, T.H.3
-
19
-
-
58249122079
-
The effects of job performance on frontline employee job satisfaction and quitting intent: The case of hotels in Turkish Republic of Northern Cyprus
-
Hussain, K., Khan, A., & Bavik, A. (2003). The effects of job performance on frontline employee job satisfaction and quitting intent: The case of hotels in Turkish Republic of Northern Cyprus. EMU Journal of Tourism Research, 4(1), 83-94.
-
(2003)
EMU Journal of Tourism Research
, vol.4
, Issue.1
, pp. 83-94
-
-
Hussain, K.1
Khan, A.2
Bavik, A.3
-
20
-
-
1842658534
-
Customer care in service organizations
-
Lewis, B. R. (1991). Customer care in service organizations. Management Decision, 29(1), 31-34.
-
(1991)
Management Decision
, vol.29
, Issue.1
, pp. 31-34
-
-
Lewis, B.R.1
-
21
-
-
84990338757
-
Service recovery and fairness perceptions in collectivist and individualist contexts
-
Mattila, A. S., & Patterson, P. G. (2004). Service recovery and fairness perceptions in collectivist and individualist contexts. Journal of Service Research, 6(4), 336-346.
-
(2004)
Journal of Service Research
, vol.6
, Issue.4
, pp. 336-346
-
-
Mattila, A.S.1
Patterson, P.G.2
-
22
-
-
84986085936
-
Measurement in a cross-cultural environment: Survey translation issues
-
McGorry, S. Y. (2000). Measurement in a cross-cultural environment: Survey translation issues. Qualitative market research: An International Journal, 3(2), 74-81.
-
(2000)
Qualitative market research: An International Journal
, vol.3
, Issue.2
, pp. 74-81
-
-
McGorry, S.Y.1
-
23
-
-
0003488935
-
-
Merriam-Webster Inc, Unabridged. Springfield, MA: Author
-
Merriam-Webster Inc. (2000). Webster's Third New International Dictionary, Unabridged. Springfield, MA: Author.
-
(2000)
Webster's Third New International Dictionary
-
-
-
24
-
-
0040567011
-
Problems of nepotism and favoritism in the police organization in Turkey
-
Mutlu, K. (2000). Problems of nepotism and favoritism in the police organization in Turkey. International Journal of Police Strategies and Management, 23(3), 381-389.
-
(2000)
International Journal of Police Strategies and Management
, vol.23
, Issue.3
, pp. 381-389
-
-
Mutlu, K.1
-
26
-
-
0002433581
-
Learning from customer defections
-
Reichheld, F. F. (1996). Learning from customer defections. Harvard Business Review, 74(2), 56-69.
-
(1996)
Harvard Business Review
, vol.74
, Issue.2
, pp. 56-69
-
-
Reichheld, F.F.1
-
27
-
-
58249097539
-
-
and employee commitment. Available from
-
Williams, M. L., & Laker, D. (2005). Nepotism, job satisfaction and employee commitment. Available from http://www.iaes.org/conferences/part/ philadephia-52/prelim-program/d00-2/laker-wi
-
(2005)
Nepotism, job satisfaction
-
-
Williams, M.L.1
Laker, D.2
|