The Mediating Effects of Job Satisfaction and Propensity to Leave on Role Stress-Job Performance Relationships: Combining Meta-Analysis and Structural Equation Modeling

International Journal of Stress Management

Volumn 15, Issue 4, 2008, Pages 305-328

  Fried, Yitzhak ^a   Shirom, Arie ^b   Gilboa, Simona ^b   Cooper, Cary L ^c  

^a SYRACUSE UNIVERSITY   (United States)

^b TEL AVIV UNIVERSITY   (Israel)

^c LANCASTER UNIVERSITY MANAGEMENT SCHOOL   (United Kingdom)

Author keywords

job satisfaction; meta analysis; performance; propensity to leave; stress; structural equation modeling

Indexed keywords

EID: 58149516713     PISSN: 10725245     EISSN: None     Source Type: Journal    
DOI: 10.1037/a0013932     Document Type: Article

References (52)

1. Abramis D.J. Work role ambiguity, job satisfaction, and job performance: Meta-analysis and review. Psychological Reports 75 (1994) 1411-1433
2. Adams J.S. Toward an understanding of inequity. Journal of Abnormal and Social Psychology 63 (1963) 422-436
3. Ajzen I. The theory of planned behavior. Organizational Behavior and Human Decision Processes 50 (1991) 179-211
4. Anderson J.C., and Gerbing D.W. Structural equation modeling in practice: A review and recommended two-step approach. Psychological Bulletin 103 (1988) 411-423
5. Ang S., Van Dyne L., and Begley T. The employment relationships of foreign workers versus local employees: A field study of organizational justice, job satisfaction, performance and OCB. Journal of Organizational Behavior 24 (2003) 561-583
6. Bedeian A.G., and Armenakis A.A. A path analytic study of the consequences of role conflict and ambiguity. Academy of Management Journal 24 (1981) 417-424
7. Beehr T.A., and Newman J.E. Job stress, employee health, and organizational effectiveness: A facet analysis, model, and literature review. Personnel Psychology 31 (1978) 665-699
8. Beretvas S.N., and Furlow C.F. Evaluation of an approximate method for synthesizing covariance matrices for use in meta-analytic SEM. Structural Equation Modeling: A Multidisciplinary Journal 13 (2006) 153-185
9. Bollen K.A. Structural equations with latent variables (1989), Wiley, Oxford, England
10. Borenstein M., and Rothstein H. Comprehensive meta-analysis [Computer program] (1999), Biostat, Englewood, NJ
11. Bowling N.A. Is the job satisfaction-job performance relationship spurious? A meta-analytic examination. Journal of Vocational Behavior 71 (2007) 167-185
12. Campbell J.P. Modeling the performance prediction problem in industrial and organizational psychology. In: Dunnette M.D., and Hough L.M. (Eds). Handbook of industrial and organizational psychology. 2nd ed. 1 (1990), Consulting Psychologists Press, Palo Alto, CA 687-732
13. Cohen S. After-effects of stress on human performance and social behavior: A review of research and theory. Psychological Bulletin 88 (1980) 82-108
14. Firth L., Mellor D.J., Moore K.A., and Loquet C. How can managers reduce employee intention to quit?. Journal of Managerial Psychology 19 (2004) 170-187
15. Fisher C.D. Why do lay people believe that satisfaction and performance are correlated? Possible sources of commonsense theory. Journal of Organizational Behavior 24 (2003) 753-777
16. Gilboa S., Shirom A., Fried Y., and Cooper C.L. A meta-analysis of work demand stressors and job performance: Examining main and moderating effects. Personnel Psychology 61 (2008) 227-271
17. Gonzalez-Roma V., and Lloret S. Construct validity of Rizzo et al.'s (1970) role conflict and ambiguity scales: A multisample study. Applied Psychology: An International Review 47 (1998) 535-545
18. Griffith R.W., Hom P.W., and Gaertner S. A meta-analysis of the antecedents and correlates of employee turnover: Update, moderator tests, and research implications for the millennium. Journal of Management 26 (2000) 463-488
19. Gupta N., and Beehr T.A. Job stress and employees' behavior. Organizational Behavior and Human Performance 23 (1979) 373-387
20. Hall S.M., and Brannick M.T. Comparison of two random-effects methods of meta-analysis. Journal of Applied Psychology 87 (2002) 377-389
21. Harrison D.A., Newman D.A., and Roth P.L. How important are job attitudes? Meta-analytic comparisons of integrative behavioral outcomes and time sequences. Academy of Management Journal 49 (2006) 305-325
22. Heller D., Watson D., and Ilies R. The role of person versus situation in life satisfaction: A critical examination. Psychological Bulletin 130 (2004) 574-600
23. Hellman C.M. Job satisfaction and intent to leave. Journal of Social Psychology 137 (1997) 677-689
24. Hendrix W.H., Steel R.P., Leap T.L., and Summers T.P. Development of a stress-related health promotion model: Antecedents and organizational effectiveness outcomes. Journal of Social Behavior and Personality 6 (1991) 141-162
25. Hom P.W., Griffeth R.W., and Sellaro C.L. The validity of Mobley's (1977). model of employee turnover. Organizational Behavior and Human Performance 34 (1984) 141-174
26. Hu L., Bentler P.M., and Kano Y. Can test statistics in covariance structure analysis be trusted?. Psychological Bulletin 112 (1992) 341-362
27. Hunter J.E., and Schmidt F.L. Methods of meta-analysis. 2nd ed. (2004), Sage, Thousand Oaks, CA
28. Igbaria M., and Greenhaus J.H. Determinants of MIS employees' turnover intentions: A structural equation model. Communications of the ACM 35 (1992) 35-49
29. Jackson S.E., and Schuler R.S. A meta-analysis and conceptual critique of research on role ambiguity and role conflict in work settings. Organizational Behavior and Human Decision Processes 36 (1985) 16-78
30. Jex S.M. Stress and job performance: Theory, research, and implications for management practice (1998), Sage, Thousand Oaks, CA
31. Jones J.M. Stress at work takes costly toll. APA Monitor 21 (1990) 37
32. Judge T.A., Bono J.E., Thoresen C.J., and Patton G.K. The job satisfaction-job performance relationship: A qualitative and quantitative review. Psychological Bulletin 127 (2001) 376-407
33. Kahn R.L., Wolfe D.M., Quinn R.P., Snoek J.D., and Rosenthal R.A. Organizational stress: Studies in role conflict and role ambiguity (1964), Wiley, New York
34. King L.A., and King D.W. Role conflict and role ambiguity: A critical assessment of construct validity. Psychological Bulletin 107 (1990) 48-64
35. Kline R.B. Principles and practice of structural equation modeling. 2nd ed. (2004), Guilford Press, New York
36. Lazarus R.S., and Folkman S. Stress, appraisal, and coping (1984), Springer, New York
37. LePine J.A., Podsakoff N.P., and LePine M.A. A meta-analytic test of the challenge stressor-hindrance stressor framework: An explanation for inconsistent relationships. Academy of Management Journal 48 (2005) 725-741
38. Locke E.A. The nature and causes of job satisfaction. In: Dunnette M.D. (Ed). Handbook of industrial and organizational psychology (1976), Rand McNally, Chicago 1297-1349
39. Podsakoff N.P., LePine J.A., and LePine M.A. Differential challenge stressor-hindrance stressor relationships with job attitudes, turnover intentions, turnover, and withdrawal behavior: A meta-analysis. Journal of Applied Psychology 92 (2007) 438-454
40. Riketta M. The causal relations between job attitudes and performance: A meta-analysis of panel studies. Journal of Applied Psychology 93 (2008) 472-481
41. Rizzo J.R., House R.J., and Lirtzman S.I. Role conflict and ambiguity in complex organizations. Administrative Science Quarterly 15 (1970) 150-163
42. Ruyter K., Wetzels M., and Feinberg R. Role stress in call centers: Its effects on employee performance and satisfaction. Journal of Interactive Marketing 15 (2001) 23-35
43. Salamin A., and Hom P.W. In search of the elusive U-shaped performance-turnover relationship: Are high performing Swiss bankers more liable to quit?. Journal of Applied Psychology 90 (2005) 1204-1216
44. Shadish W.R. Meta-analysis and the exploration of causal mediating processes: A primer of examples, methods, and issues. Psychological Methods 1 (1996) 47-65
45. Shirom A., Gilboa S., Fried Y., and Cooper C. A meta-analysis of stress and performance at work: Examining the moderating effects of gender, age, and tenure. Human Relations 61 (2008) 1371-1398
46. Spector P.E., Dwyer D.J., and Jex S.M. Relation of job stressors to affective, health, and performance outcomes: A comparison of multiple data sources. Journal of Applied Psychology 73 (1988) 11-19
47. Sullivan S.E., and Bhagat R.S. Organizational stress job satisfaction and job performance: Where do we go from here?. Journal of Management 18 (1992) 353-374
48. Tett R.P., and Meyer J.P. Job satisfaction, organizational commitment, turnover intention, and turnover: Path analysis based on meta-analytic findings. Personnel Psychology 46 (1993) 259-293
49. Thoresen C.J., Kaplan S.A., Barsky A.P., Warren C.R., and Chermont d.K. The affective underpinnings of job perceptions and attitudes: A meta-analytic review and integration. Psychological Bulletin 129 (2003) 914-945
50. Viswesvaran C., and Ones D.S. Theory testing: Combining psychometric meta-analysis and structural equations modeling. Personnel Psychology 48 (1995) 865-885
51. Viswesvaran C., Ones D.S., and Schmidt F.L. Comparative analysis of the reliability of job performance ratings. Journal of Applied Psychology 81 (1996) 557-574
52. Widaman K.F. Hierarchically nested covariance structure models for multitrait-multimethod data. Journal of Applied Psychological Measurement 9 (1985) 1-26