Revised planning matrix of quality function deployment

Service Industries Journal

Volumn 28, Issue 10, 2008, Pages 1445-1462

  Deng, Wei Jaw ^a   Kuo, Ying Feng ^b  

^a CHUNG HUA UNIVERSITY   (Taiwan)

^b NATIONAL UNIVERSITY OF KAOHSIUNG   (Taiwan)

Author keywords

Back propagation neural network; Customer attribute importance; Planning matrix; Quality function deployment; Three factor theory; Voice of the customer

Indexed keywords

ARTIFICIAL NEURAL NETWORK; BACK PROPAGATION; FACTOR ANALYSIS; QUALITY CONTROL;

EID: 57649208387     PISSN: 02642069     EISSN: 17439507     Source Type: Journal    
DOI: 10.1080/02642060802250252     Document Type: Article

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