Innovation and learning: Exploring feedback from service to design

Proceedings of the Institution of Mechanical Engineers, Part B: Journal of Engineering Manufacture

Volumn 222, Issue 9, 2008, Pages 1195-1199

  Ajayi, M ^a   Smart, P ^a  

^a CRANFIELD UNIVERSITY   (United Kingdom)

Author keywords

Failure mode effect and analysis; Feedback process; Field data; Product innovation; Quality and reliability

Indexed keywords

COMMUNICATION; CUSTOMER SATISFACTION; DESIGN; INTEGRATION; MACHINE DESIGN; PROBABILITY DENSITY FUNCTION; PROCESS ENGINEERING; PRODUCT DEVELOPMENT; PROJECT MANAGEMENT; QUALITY ASSURANCE; RELIABILITY; RELIABILITY ANALYSIS; RISK ASSESSMENT;

ACCURATE; CLASSIFICATION SYSTEMS; CONTEXTUAL INFORMATIONS; DESIGN FUNCTIONS; EXPLORATORY STUDIES; FAILURE DATUM; FEEDBACK PROCESS; FEEDBACK PROCESSES; FIELD DATA; FIELD DATUM; HIGHQUALITY PRODUCTS; LEARNING PROCESSES; PRODUCT AND SERVICES; PRODUCT FAILURES; PRODUCT INNOVATION; PRODUCT INNOVATIONS; QUALITY AND RELIABILITY; ROOT CAUSES; SERVICE FUNCTIONS; TEXTUAL DATUM;

FAILURE ANALYSIS;

EID: 54549124511     PISSN: 09544054     EISSN: None     Source Type: Journal    
DOI: 10.1243/09544054JEM1108SC     Document Type: Article

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