Customer feedback before market release: A case study

Proceedings - Annual Reliability and Maintainability Symposium

Volumn , Issue , 2006, Pages 39-45

  Petkova, Valia T ^a   Sander, Peter C ^a   Lu, Yuan ^a  

^a EINDHOVEN UNIVERSITY OF TECHNOLOGY   (Netherlands)

Author keywords

Fast field feedback; Quality improvement; Reliability testing

Indexed keywords

FAST FIELD FEEDBACK; QUALITY IMPROVEMENT; RELIABILITY TESTING;

CUSTOMER SATISFACTION; INFORMATION SERVICES; PROBLEM SOLVING; QUALITY CONTROL; RELIABILITY ANALYSIS;

FEEDBACK;

EID: 34250171206     PISSN: 0149144X     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1109/RAMS.2006.1677347     Document Type: Conference Paper

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