Subject searching success: Transaction logs, patron perceptions, and implications for library instruction

Reference and User Services Quarterly

Volumn 48, Issue 1, 2008, Pages 68-76

  Antell, Karen ^a   Huang, Jie ^a  

^a UNIVERSITY OF OKLAHOMA   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 53949101255     PISSN: 10949054     EISSN: None     Source Type: Journal    
DOI: 10.5860/rusq.48n1.68     Document Type: Article

References (51)

1. Jeffrey Beall, "Search Fatigue," American Libraries38, no. 3 (Mar. 2007): 46-50.
2. Ibid., 47.
3. Leslie Burger, "Transforming Reference: Online Tools are Reinventing Reference Work," American Libraries 38, no. 3 (Mar. 2007): 5.
4. The Association of College & Research Libraries, Information Literacy Competency Standards for Higher Education (Chicago: ALA, 2000): 9.
5. Beall, "Search Fatigue," 49.
6. Burger, "Transforming Reference," 5.
7. Beall, "Search Fatigue," 50.
8. Elizabeth N. Steinhagen, ed., "Cataloging News" (contributed from the ALA Annual Conference, Chicago, June 22-29, 1995, program titled "Crisis in Subject Cataloging and Retrieval" sponsored by ALCTS Cataloging and Classification Section and RASD Management and Operation of Public Services Section, Catalog Use Committee, June 25, 1995.)
9. Cataloging & Classification Quarterly 22, no.2 (1996): 90.
10. Ibid., 90.
11. Dennis Halcoussis et al., "An Empirical Analysis of Web Catalog User Experiences," Information Technology and Libraries 21, no. 4 (Dec. 2002): 148-57.
12. Elisabeth Sinnott, "Fewer Errors Resulting from the Users' Misconception of the OPAC in 1992 than a Decade Ago: A Comparative Study of No Direct Hits and Zero Hits in Author Searches," Cataloging & Classification Quarterly 18, no. 1 (1993): 75-101;
13. Deborah D. Blecic et al., "A Longitudinal Study of the Effects of OPAC Screen Changes on Searching Behavior and Searcher Success," College & Research Libraries 60, no. 6 (Nov. 1999): 515-30;
14. Ray R. Larson, "The Decline of Subject Searching: Long-Term Trends and Patterns of Index Use in an Online Catalog," Journal of the American Society for Information Science 42, no. 3 (Apr. 1991): 197-215;
15. Charles R. Hildreth, "The Use and Understanding of Keyword Searching in a University Online Catalog," Information Technology and Libraries 16 (June 1997): 52-62;
16. Rumi Y. Graham, "Subject No-Hits Searches in an Academic Library Online Catalog: An Exploration of Two Potential Ameliorations," College & Research Libraries 65, no. 1 (Jan, 2004): 36-54;
17. Nicholas J. Belkin, "A Methodology for Taking Account of User Tasks, Goals, and Behavior for Design of Computerized Library Catalogs," SIGCHI Bulletin 23, no. 1 (Jan. 1991): 61-65.
18. Holly Yu and Margo Young, "The Impact of Web Search Engines on Subject Searching in OPAC," Information Technology and Libraries 23, no. 4 (Dec. 2004): 168-80.
19. Larson, "The Decline of Subject Searching," 210;
20. Hildreth, "The Use and Understanding of Keyword Searching in a University Online Catalog," 60;
21. Yu and Young, "The Impact of Web Search Engines on Subject Searching in OPAC," 173.
22. J. R. Matthews, G. S. Lawrence, and D. K. Ferguson, "Using Online Catalogs: A Nationwide Survey. A Report of A Study Sponsored by the Council on Library Resources," in The Impact of Online Catalogs, ed. J. R. Matthews (New York: Neal-Schuman, 1986): 15-24;
23. Belkin, "A Methodology for Taking Account of User Tasks, Goals, and Behavior for Design of Computerized Library Catalogs";
24. Carol A. Hert and Michael S. Nilan, "User-Based Information Retrieval System Interface Evaluation: An Examination of an On-Line Public Access Catalog," Proceedings of the 54th Annual Meeting of the American Society for Information Science (Washington, D.C.: American Society for Information Science, 1991): 170-77;
25. Christine L. Borgman, "Why Are Online Catalogs Still Hard to Use?" Journal of the American Society for Information Science 47, no. 7 (July 1996): 493-503.
26. Tina Gross and Arlene G. Taylor, "What Have We Got to Lose? The Effect of Controlled Vocabulary on Keyword Searching Results," College & Research Libraries 66, no. 3 (May 2005): 212-30.
27. Ibid., 223, 220.
28. ACRL Information Literacy Competency Standards for Higher Education, 9.
29. Robert S. Weintraub and Jennifer W. Martineau, "The Just-in-Time Imperative: The Imperative - and the Problems," T&D 56, no. 6 (June 2002): 50-58;
30. James O. Benedict and Jessica B. Anderton, "Applying the Just-in-Time Teaching Approach to Teaching Statistics," Teaching of Psychology 31, no. 3 (Summer 2004): 197-99;
31. Paul Harris, "Trainings New Wave," T&D 59, no. 8 (Aug. 2005): 45-48;
32. Christine Minero and Susan Brothers, "10 Lessons from the Technology Trenches," Thrust for Educational Leadership 28, no. 4 (Mar./Apr. 1999): 6-9;
33. Nancy L. Bennett et al., "Information-Seeking Behaviors and Reflective Practice," Journal of Continuing Education in the Health Professions, 26, no. 2 (Spring 2006): 120-27;
34. Scott Simkins and Mark Maier, "Using Just-in-Time Teaching Techniques in the Principles of Economic Course," Social Science Computer Review 22, no. 4 (Winter 2004): 444-56;
35. Anne G. Lipow, "Point-of-Need Reference Service: No Longer an Afterthought" (RUSA Future of Reference Services Papers), www.ala.org/ala/rusa/rusaprotools/futureofref/pointofneed.htm (accessed Nov. 30, 2007);
36. Lori Postner and Reed Stevens, "What Resources Do CS1 Students Use and How Do They Use Them?" Computer Science Education 15, no. 3 (Sept. 2005): 165-82.
37. Traci Sitzman, "Re:SEARCH: Is E-Learning as Effective as Classroom Learning?" T&D 59, no. 8 (Aug. 2005): 18.
38. Weintraub and Martineau, "The Just-in-Time Imperative: The Imperative - and the Problems";
39. Benedict and Anderton, "Applying the Just-in-Time Teaching Approach to Teaching Statistics",
40. Harris, "Training's New Wave";
41. Minero and Brothers, "10 Lessons from the Technology Trenches";
42. Bennett et al., "Information-Seeking Behaviors and Reflective Practice";
43. Simkins and Maier, "Using Just-in-Time Teaching Techniques in the Principles of Economic-Course";
44. Postner and Stevens, "What Resources Do CS1 Students Use and How Do They Use Them?"
45. University of Oklahoma Libraries' tutorials are located at http://libraries.ou.edu/help/tutorials. For examples of controlled vocabulary instruction, see especially the tutorials "Choosing Search Terms" and "Catalog Advanced Searching."
46. Melissa L. Rethlefsen, "Chief Thingamabrarian," Library Journal 132, no. 1 (Jan. 2007): 41.
47. Clay Shirky, "Ontology is Overrated: Catalogs, Links, and Tags," www.shirky.com/ontology_overrated.html (accessed Nov. 28, 2007).
48. Edith Speller, "Collaborative Tagging, Folksonomies, Distributed Classification or Ethnoclassification: A Literature Review," Library Student Journal (Feb. 2007), http://informatics.buffalo.edu/org/lsj/ articles/speller_2007_2_collaborative.php (accessed Nov. 28, 2007).
49. For additional information about PennTags, see http://tags.library.upenn. edu.
50. Scott A. Golder and Bernardo A. Huberman, "Usage Patterns of Collaborative Tagging Systems," Journal of Information Science 32, no. 2 (Apr. 2006): 201.
51. Shirky, "Ontology is Overrated."