Proactive involvement of consumers in innovation: Selecting appropriate techniques

International Journal of Innovation Management

Volumn 12, Issue 3, 2008, Pages 511-541

  Janssen, Karen L ^a   Dankanbaar, Ben ^a  

^a RADBOUD UNIVERSITY NIJMEGEN   (Netherlands)

Author keywords

Consumer involvement; Consumer involvement techniques; Radical product innovation

Indexed keywords

EID: 53249149406     PISSN: 13639196     EISSN: None     Source Type: Journal    
DOI: 10.1142/S1363919608002047     Document Type: Article

References (51)

1. Alba, JW and WJ Hutchinson (1987). Dimensions of consumer expertise. The Journal of Consumer Research, 13(4), 411-454.
2. Chandy, RK and GJ Tellis (2000). The incumbent's curse? Incumbency, size, and radical product innovation. Journal of Marketing, 64, 1-17.
3. Christensen, CM (1997). The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail. Boston: Harvard Business School Press.
4. Christensen, CM and JL Bower (1996). Customer power, strategic investment, and the failure of leading firms. Strategic Management Journal, 17(3), 197-218.
5. Churchill, GA (1995). Marketing Research: Methodological Foundations Chicago: The Dryden Press.
6. Ciccantelli, S and J Magidson (1993). From experience: Consumer idealized design, involving consumers in the product development process. Journal of Product Innovation Management, 10, 341-347.
7. Cooper, RG and EL Kleinschmidt (1993). Screening new products for potential winners. Long Range Planning, 26(6), 74-81.
8. Danneels, E and EJ Kleinschmidt (2001). Product innovativeness from firm's perspective: Its dimensions and their relation with project selection and performance. Journal of Product Innovation Management 18, 357-373.
9. Eliashberg, J et al. (1997). Minimizing technological oversights: a marketing research perspective. Technological Innovation: Oversights and Foresights, R Garud, PR Nayyar and ZB Shapira (eds.), pp. 214-230. USA: Cambridge University Press.
10. Garcia, R and R Calantone (2002). A critical look at technological innovation typology and innovativeness terminology: A literature review. Journal of Product Innovation Management, 19, 110-132.
11. Gassmann,O et al. (2006).Extreme customer innovation in the front-end: Learning from a new software paradigm. International Journal of Technology Management, 33(1), 46-66.
12. Green, S et al. (1995). Assessing a multidimensional measure of radical technological innovation. IEEE Transactions on Engineering Management, 42(3), 203-214.
13. Grunert, KG (2005). Consumer behaviour with regard to food innovations: quality perception and decision-making. Innovation in Agri-Food Systems, WMF Jongen and MTG Meulenberg (eds.), pp. 57-85.Wageningen:WAgeningen University Press.
14. Hamel, G and CK Prahalad (1994). Competing for the Future. Boston, MA: Harvard Business School Press.
15. Hise, RT et al. (1989). The effect of product design activities on commercial success levels of new industrial products. Journal of Product Innovation Management, 6, 43-50.
16. Hsieh, LF and SK Chen (2005). Incorporating voice of the consumer: Does it really work? Industrial Management and Data Systems, 105(6), 769-785.
17. Kahn, KB (2001).Market orientation, interdepartmental integration, and product development performance. Journal of Product Innovation Management, 18(5), 314-323.
18. Kaulio, MA (1998). Customer, consumer and user involvement in product development: A framework and a review of selected methods. Total Quality Management, 9(1), 141-149.
19. Kumar, N et al. (2000). From market driven to market driving. European Management Journal, 18(2), 129-142.
20. Lagrosen, S (2005). Harnessing the creative potential among users. European Journal of Innovation Management, 8(4), 424-436.
21. Leonard-Barton, D (1995). Wellsprings of Knowledge. Boston, Massachusetts: Harvard Business School.
22. Lukas, BA and OC Ferrell (2000). The effect of market orientation on product innovation. Journal of the Academy of Marketing Science, 28(2), 239-247.
23. March, JG (1991). Exploration and exploitation in organizational learning. Organizational Science, 2(1), 71-87.
24. Markides, C (2006). Disruptive innovation: In need of better theory. Journal of Product Innovation Management, 23, 19-25.
25. McDermott, CM and GC O'Connor (2001). Managing radical innovation: An overview of emergent strategy issues. Journal of Product Innovation Management, 19, 424-438.
26. Narver, JC et al. (2004). Responsive and proactive market orientation and new product success. Journal of Product Innovation Management, 21, 334-347.
27. O'Connor, GC (1998). Market learning and radical innovation: A cross case comparison of eight radical innovation projects. Journal of Product Innovation Management, 15, 151-166.
28. O'Connor,GC (2005). Open, radical innovation: Toward an integrated model in large established firms. Open Innovation: Researching a New Paradigm, H Chesbrough, W Vanhaverbeke and J West (eds.), pp. 62-81. Oxford: Oxford University Press.
29. Patnaik, D and R Becker (1999). Needfinding: The why and how of uncovering people's needs. Design Management Review, 10(2), 37-43.
30. Rice, MP et al. (1998). Managing discontinuous innovation. Research Technology Management, 41(3), 52-58.
31. Rochford, L (1991). Generating and screening new product ideas. Industrial Marketing Management, 20, 287-296.
32. Rogers, EM (2003). Diffusion of Innovations. New York: The Free Press.
33. Saguy, IS and HR Moskowitz (1999). Integrating the consumer into new product development. Food Technology, 53(8), 68-73.
34. Slater, SF and JC Narver (1998). Customer-led and market-orientated: let's not confuse the two. Strategic Management Journal, 19, 1001-1006.
35. Smith, WK and ML Tushman (2005). Managing strategic contradictions: A top management model for managing innovation streams. Organizational Science, 16(5), 522-536.
36. Tidd, J et al. (2001). Managing Innovation: Integrating Technological, Market and Organizational Change. Chichester: John Wiley & Sons.
37. Tidd, J and K Bodley (2002). The influence of project novelty on the new product development process. R&D Management, 32(2), 127-138.
38. Tushman, ML and P Anderson (1986). Technological discontinuities and organizational environments. Administrative Science Quarterly, 31(3), 439-465.
39. Ulwick, A (2005). What Customers Want: Using Outcome-Driven Innovation to Create Breakthrough Products and Services. New York: McGraw-Hill.
40. Urban, GL and JR Hauser (1993). Design and Marketing of New Products Englewood Cliffs: Prentice-Hall.
41. Urban, GL and E Von Hippel (1988). Lead user analyses for the development of new industrial products. Management Science, 34(5), 569-582.
42. Urban, GL et al. (1996). Premarket forecasting really-new products. Journal of Marketing, 60(1), 47-60.
43. Utterback, J (1995). Mastering the Dynamics of Innovation. Cambridge: Harvard Business School Press.
44. Van Kleef, E et al. (2005). Consumer research in the early stages of new product development: A critical review of methods and techniques. Food Quality and Preference, 16, 181-201.
45. Veryzer, RW(1998). Key factors affecting customer evaluation of discontinuous new products. Journal of Product Innovation Management 15, 136-150.
46. Veryzer, RWJ (1998). Discontinuous innovation and the new product development process. Journal of Product Innovation Management, 15, 304-321.
47. Von Hippel, E (2001). User toolkits for innovation. Journal of Product Innovation Management, 18, 247-257.
48. Von Hippel, E and R Katz (2002). Shifting innovation to users via toolkits. Management Science, 48(7), 821-833.
49. Vuola, O and A-P Hameri (2006). Mutually benefiting innovation process between industry and big-science. Technovation, 26, 3-12.
50. Wind, J and V Mahajan (1997). Issues and opportunities in new product development: An introduction to a special issue. Journal of Marketing Research, 34(1), 1-12.
51. Yin, RK (2003). Case Study Research: Design and Methods. Thousand Oaks, CA: Sage.