Can I help you? Implementing an IM service

Electronic Library

Volumn 26, Issue 4, 2008, Pages 530-544

  Hvass, Anna ^a   Myer, Sue ^a  

^a TEESSIDE UNIVERSITY   (United Kingdom)

Author keywords

Communication technologies; Library users; Reference services

Indexed keywords

EID: 51849165663     PISSN: 02640473     EISSN: None     Source Type: Journal    
DOI: 10.1108/02640470810893774     Document Type: Article

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