Instant messaging and chat reference

Internet Reference Services Quarterly

Volumn 11, Issue 1, 2006, Pages 103-106

  Ward, David ^a  

^a UNIVERSITY OF ILLINOIS AT URBANA CHAMPAIGN   (United States)

Author keywords

Chat; Instant messaging; Virtual reference

Indexed keywords

EID: 33749615652     PISSN: 10875301     EISSN: 15404749     Source Type: Journal    
DOI: 10.1300/J136v11n01_08     Document Type: Review

References (1)

1. Shiui, Eulynn, and Lenhart, Amanda. "How Americans Use Instant Messaging." Pew Internet & American Life Project, September 1st, 2004. Accessed 12/15/2004. Online: http://www.pewinternet.org/pdfs/ PIP_Instantmessage_Report.pdf.