A critique of Hall's contexting model: A meta-analysis of literature on intercultural business and technical communication

Journal of Business and Technical Communication

Volumn 22, Issue 4, 2008, Pages 399-428

  Cardon, Peter W ^a  

^a UNIVERSITY OF SOUTH CAROLINA   (United States)

Author keywords

Contexting; Directness; High context; Intercultural communication; Low context

Indexed keywords

EID: 51149112230     PISSN: 10506519     EISSN: 15524574     Source Type: Journal    
DOI: 10.1177/1050651908320361     Document Type: Article

References (87)

1. Alred, G.J. (1997). Teaching in Germany and the rhetoric of culture. Journal of Business and Technical Communication, 11, 353-378.
2. Beamer, L. (1992). Learning intercultural competence. Journal of Business Communication, 29, 285-303.
3. Beamer, L. (2003). Directness in Chinese business correspondence of the nineteenth century. Journal of Business and Technical Communication, 17, 201-237.
4. Beamer, L., & Varner, I. (2008). Intercultural communication in the global workplace (4 th ed.). New York: McGraw-Hill Irwin.
5. Bell, A.H., Dillon, W.T., & Becker, H. (1995). German memo and letter style. Journal of Business and Technical Communication, 9, 219-227.
6. Brown, P., & Levinson, S.C. (1987). Politeness: Some universals in language usage. New York: Cambridge University Press.
7. Campbell, C.P. (1998). Rhetorical ethos: A bridge between high-context and low-context cultures? In S. Niemeier, C. P. Campbell, & Dirven, R. (Eds.), The cultural context of business communication (pp. 31-47). Philadelphia: Benjamins.
8. Cohen, J. (1992). A power primer. Psychological Bulletin, 112, 155-159.
9. Conaway, R.N., & Wardrope, W.J. (2004). Communication in Latin America: An analysis of Guatemalan business letters. Business Communication Quarterly, 67, 465-474.
10. Connor, U.M., Davis, K.W., De Rycker, T., Phillips, E.M., & Verckens, J.P. (1997). An international course in international business writing: Belgium, Finland, and the United States. Business Communication Quarterly, 60, 63-74.
11. Cook, T.D., Cooper, H., Cordray, D.S., Hartmann, H., Hedges, L.V., Light, R.J., et al. (1992). Meta-analysis for explanation: A casebook. New York: Russell Sage Foundation.
12. DeVoss, D., Jasken, J., & Hayden, D. (2002). Teaching intracultural and intercultural communication: A critique and suggested method. Journal of Business and Technical Communication, 16, 69-94.
13. Ding, D.D. (2004). Context-driven: How is traditional Chinese medicine labeling developed ? Journal of Technical Writing and Communication, 34, 173-188.
14. Driskill, L. (1997). Guest editor's introduction to the special issue: How can we address international issues in business and technical communication? Journal of Business and Technical Communication, 11, 253-260.
15. Du-Babcock, B. (1999). Topic management and turn taking in professional communication: First-versus second-language strategies. Management Communication Quarterly, 33, 141-164.
16. Fantini, A.E., & Smith, E.M. (1997). A survey of intercultural communication courses. International Journal of Intercultural Relations, 21, 125-148.
17. George, A.M. (2003). Teaching culture: The challenges and opportunities of international public relations. Business Communication Quarterly, 66, 97-113.
18. Glass, G.V. (1976). Primary, secondary, and meta-analysis of research. Educational Researcher, 5, 3-8.
19. Goby, V.P. (1999 a). All business students need to know the same things! The non-culture-specific nature of communication needs. Journal of Business and Technical Communication, 13, 179-189.
20. Goby, V.P. (1999 b). Teaching business communication in Singapore: An issue of language. Journal of Business and Technical Communication, 13, 449-456.
21. Griffin, F. (2004). Idioms and back translation. Business Communication Quarterly, 67, 455-464.
22. Gudykunst, W.B., Matsumoto, Y., Ting-Toomey, S., Nishida, T., Kim, K., & Heyman, S. (1996). The influence of cultural individualism-collectivism, self-construals, and individual values on communication styles across cultures. Human Communication Research, 22, 510-543.
23. Gudykunst, W.B., & Nishida, T. (1986). Attributional confidence in low- and high-context cultures. Human Communication Research, 12, 525-549.
24. Hagen, P. (1998). Teaching American business writing in Russia: Cross-cultures/cross-purposes. Journal of Business and Technical Communication, 12, 109-126.
25. Hall, E.T. (1959). The silent language. Garden City, NY: Doubleday.
26. Hall, E.T. (1960, May). The silent language in overseas business. Harvard Business Review, 38 (3). 87-96.
27. Hall, E.T. (1966). The hidden dimension. Garden City, NY: Doubleday.
28. Hall, E.T. (1976). Beyond culture. New York: Doubleday.
29. Hall, E.T. (1983). Dance of life. New York: Doubleday.
30. Hall, E.T., & Hall, M.R. (1987). Hidden differences: Doing business with the Japanese. Garden City, NY: Doubleday.
31. Hall, E.T., & Hall, M.R. (1990). Understanding cultural differences: Germans, French, and Americans. Yarmouth, ME: Intercultural Press.
32. Hermeking, M. (2006). Culture and Internet consumption: Contributions from cross-cultural marketing and advertising research. Journal of Computer-Mediated Communication, 11, 192-216.
33. Hofstede, G. (1980). Culture's consequences: International differences in work-related values. Beverly Hills, CA: Sage.
34. Hofstede, G. (1983). National cultures in four dimensions: A research-based theory of cultural differences among nations. International Studies of Management & Organization, 13, 46-74.
35. Hofstede, G. (1991). Cultures and organizations: Software of the mind. London: McGraw-Hill.
36. Hofstede, G. (2001). Culture's consequences: Comparing values, behaviors, institutions, and organizations across cultures (2 nd ed.). Thousand Oaks, CA: Sage.
37. Hofstede, G., & Bond, M.H. (1984). Hofstede's cultural dimensions: An independent validation using Rokeach's value survey. Journal of Cross-Cultural Psychology, 15, 417-433.
38. Hofstede, G., & Bond, M.H. (1988). The Confucius connection: From cultural roots to economic growth. Organizational Dynamics, 16, 4-21.
39. Hoft, N.L. (1995). International technical communication: How to export information about high technology. New York: John Wiley.
40. Horton, W. (1993). The almost universal language: Graphics for international documents. Technical Communication, 40, 682-693.
41. House, R. J., Hanges, P. J., Javidan, M., Dorfman, P. W., & Gupta, V. (Eds.) (2004). Culture, leadership, and organizations: The GLOBE study of 62 societies. Thousand Oaks, CA: Sage.
42. Houston, H.R. (2002). Health care and the silent language of Vietnamese immigrant consumers. Business Communication Quarterly, 65, 37-47.
43. Hunsinger, R.P. (2006). Culture and cultural identity in intercultural technical communication. Technical Communication Quarterly, 15, 31-48.
44. Kim, D., Pan, Y., & Park, H.S. (1998). High- versus low-context culture: A comparison of Chinese, Korean, and American cultures. Psychology & Marketing, 15, 507-521.
45. Koeszegi, S., Vetschera, R., & Kersten, G. (2004). National cultural differences in the use and perception of Internet-based NSS: Does high or low context matter ? International Negotiation, 9, 79-109.
46. Kohl, J.R., Barclay, R.O., Pinelli, T.E., Keene, M.L., & Kennedy, J.M. (1993). The impact of language and culture on technical communication in Japan. Technical Communication, 40, 62-73.
47. Krone, K.J., Chen, L., & Xia, H. (1997). Approaches to managerial influence in the People's Republic of China. Journal of Business Communication, 34, 289-315.
48. Light, R.J., & Pillemer, D.B. (1982). Numbers and narrative: Combining their strengths in research reviews. Harvard Educational Review, 52, 1-26.
49. Limaye, M.R., & Victor, D.A. (1991). Cross-cultural business communication research: State of the art and hypotheses for the 1990s. Journal of Business Communication, 28, 277-299.
50. Lipus, T. (2006). International consumer protection: Writing adequate instructions for global audiences. Journal of Technical Writing and Communication, 36, 75-91.
51. Martin, J.S., & Chaney, L.H. (1992). Determination of content for a collegiate course in intercultural business communication by three Delphi panels. Journal of Business Communication, 29, 267-282.
52. Ohashi, R. (2000). High/low-context communication: Conceptualization and scale development. Dissertation Abstracts International, 61 (05). 1680. (University Microfilms No. 9971973)
53. Patton, M.Q. (2002). Qualitative research & evaluation methods (3 rd ed.). Thousand Oaks, CA: Sage.
54. Pettit, D.B. (1994). Meta-analysis, decision analysis, and cost-effectiveness analysis. New York: Oxford University Press.
55. Richardson, R.M., & Smith, S.W. (2007). The influence of high/low-context culture and power distance on choice of communication media: Students' media choice to communicate with professors in Japan and America. International Journal of Intercultural Relations, 31, 479-501.
56. Rosch, M., & Segler, K.G. (1987). Communication with the Japanese. Management International Review, 27, 56-67.
57. Rosnow, R.L., & Rosenthal, R. (1996). Computing contrasts, effect sizes, and counternulls on other people's published data: General procedures for research consumers. Psychological Methods, 1, 331-340.
58. Rosnow, R.L., & Rosenthal, R. (2000). Contrasts and correlations in effect-size estimation. Psychological Science, 11, 446-453.
59. Samovar, L.A., & Porter, R.E. (2004). Communication between cultures (5 th ed.). Belmont, CA: Wadsworth.
60. Samovar, L.A., Porter, R.E., & Jain, N. (1981). Understanding intercultural communication. Belmont, CA: Wadsworth.
61. Schwartz, S.H. (1999). A theory of cultural values and some implications for work. Applied Psychology, 48, 23-47.
62. Scollon, R., & Scollon, S. (1995). Intercultural communication. Oxford, UK: Basil Blackwell.
63. Serebryakova-Collins, I. (1998). Here's a twist: Talk about translation. Business Communication Quarterly, 61, 109-111.
64. Shao, A.T., Bao, Y., & Gray, E. (2004). Comparative advertising effectiveness: A cross-cultural study. Journal of Current Issues and Research in Advertising, 26, 67-80.
65. St. Amant, K. (2002). Integrating intercultural online learning experiences into the computer classroom. Technical Communication Quarterly, 11, 289-315.
66. Starke-Meyerring, D. (2005). Meeting the challenges of globalization: A framework for global literacies in professional communication programs. Journal of Business and Technical Communication, 19, 468-499.
67. Stevens, B. (2000). Russian teaching contracts: An examination of cultural influence and genre. Journal of Business and Technical Communication, 14, 38-57.
68. Sun, H. (2006). The triumph of users: Achieving cultural usability goals with user localization. Technical Communication Quarterly, 15, 457-481.
69. Tebeaux, E. (1999). Designing written business communication along the shifting cultural continuum: The new face of Mexico. Journal of Business and Technical Communication, 13, 49-85.
70. Thatcher, B. (1999). Cultural and rhetorical adaptations for South American audiences. Technical Communication, 46, 177-195.
71. Thatcher, B. (2001). Issues of validity in intercultural professional communication research. Journal of Business and Technical Communication, 15, 458-489.
72. Thatcher, B. (2006). Intercultural rhetoric, technology transfer, and writing in U. S.-Mexico border maquilas. Technical Communication Quarterly, 15, 383-405.
73. Thomas, J. (1998). Contexting Koreans: Does the high/low model work ? Business Communication Quarterly, 61, 9-22.
74. Thrush, E.A. (2000). A comment on Laurie Grobman's "Beyond internationalization: Multicultural education in the professional writing contact zone." Journal of Business and Technical Communication, 14, 84-91.
75. Ting-Toomey, S., & Kurogi, A. (1998). Facework competence in intercultural conflict: An updated face-negotiation theory. International Journal of Intercultural Relations, 22, 187-225.
76. Trompenaars, F. (1994). Riding the waves of culture: Understanding diversity in global business. New York: Irwin.
77. Varner, I.I. (2000). The theoretical foundation for intercultural business communication: A conceptual model. Journal of Business Communication, 37, 39-57.
78. Varner, I.I. (2001). Teaching intercultural management communication: Where are we? Where do we go? Business Communication Quarterly, 64, 99-111.
79. Varner, I.I., & Beamer, L. (1995). Intercultural communication in the global workplace. Chicago: Irwin.
80. Victor, D.A. (1992). International business communication. New York: HarperCollins.
81. Victor, D.A. (1994). Advancing research in international business communication. Business Communication Quarterly, 57, 41-42.
82. Wang, Q. (2000). A cross-cultural comparison of the use of graphics in scientific and technical communication. Technical Communication, 47, 553-560.
83. Web of Science. (2007). Social sciences cited reference index [Electronic version]. Stamford, CT: Thomson.
84. Weiss, E.H. (1998). Technical communication across cultures: Five philosophical questions. Journal of Business and Technical Communication, 12, 253-269.
85. Weiss, T. (1992). " Ourselves among others": A new metaphor for business and technical writing. Technical Communication Quarterly, 1, 23-36.
86. Weiss, T. (1993). " The gods must be crazy": The challenge of the intercultural. Journal of Business and Technical Communication, 7, 196-217.
87. Zaidman, N. (2001). Cultural codes and language strategies in business communication: Interactions between Israeli and Indian businesspeople. Management Communication Quarterly, 14, 408-441.