Implementation partner involvement and knowledge transfer in the context of ERP implementations

International Journal of Human-Computer Interaction

Volumn 16, Issue 1, 2003, Pages 23-38

  Haines, Marc N ^a   Goodhue, Dale L ^b  

^a UNIVERSITY OF WISCONSIN MILWAUKEE   (United States)

^b NONE

Author keywords

[No Author keywords available]

Indexed keywords

COSTS; ENTERPRISE RESOURCE PLANNING; KNOWLEDGE ACQUISITION; SOCIETIES AND INSTITUTIONS;

KNOWLEDGE TRANSFER;

HUMAN COMPUTER INTERACTION;

EID: 0042972843     PISSN: 10447318     EISSN: None     Source Type: Journal    
DOI: 10.1207/S15327590IJHC1601_3     Document Type: Article

References (14)

1. Davenport, T. (1998). Putting the enterprise in the enterprise system. Harvard Business Review, 76(4), 121-131.
2. Deutsch, C. H. (1998, Nov. 8). Software that can make a grown company cry. New York Times, Sec. 3, 1.
3. Eisenhardt, K. M. (1985). Control: Organizational and economic approaches. Management Science, 31(2), 134-149.
4. Eisenhardt, K. M. (1989). Agency theory: An assessment and review. Academy of Management Review, 14(1), 57-74.
5. Haley, B. J. (1997). Implementing the decision support infrastructure: Key success factors in data warehousing. Dissertation, University of Georgia, Athens.
6. Jensen, M. C. (1983). Organization theory and methodology. The Accounting Review, 58, 319-339.
7. Jiang, J. J., Klein, G., & Balloun, J. (1996). Ranking of system implementation success factors. Project Management Journal, 27(4), 49-53.
8. Kirsch, L. J. (1996). The management of complex tasks in organizations: Controlling the systems development process. Organization Science, 7(1), 1-21.
9. Meta Group. (1999). ERM solutions and their value (Research Report). Greenwich, CT: Author.
10. Ross, J. W. (1999, September/October). The ERP path to integration: Surviving vs. thriving. EAI Journal, 1(5), 58-63.
11. Ross, S. A. (1973). The economic theory of agency: The principal's dilemma. The American Economic Review Proceedings, 63, 134-139.
12. Sumner, M. (1999). Critical success factors in enterprise wide information management projects. Proceedings of the Americas Conference on Information Systems, Milwaukee, 232-234.
13. Zeitz, W. A. (1996). SAP R/3: Dream or nightmare?: Don't jump on the SAP bandwagon. Computerworld, 30(5), 101-103.
14. Zmud, R. W. (1980). Management of large software development efforts. MIS Quarterly, 4(2), 45-55.