Employee participation in organizational change: Investigating the effects of proactive vs. reactive implementation of downsizing in Swedish hospitals

Zeitschrift fur Personalforschung

Volumn 22, Issue 2, 2008, Pages 111-129

  Sverke, Magnus ^a   Hellgren, Johnny ^a   Näswall, Katharina ^a   Göransson, Sara ^a   Öhrming, Jan ^b  

^a STOCKHOLM UNIVERSITY   (Sweden)

^b SÖDERTÖRN UNIVERSITY   (Sweden)

Author keywords

Health care; Organizational change; Organizational justice; Well being; Work attitudes

Indexed keywords

EID: 45549089409     PISSN: 01796437     EISSN: 18620000     Source Type: Journal    
DOI: 10.1177/239700220802200202     Document Type: Article

References (74)

1. Allen, N. J./Meyer, J. P. (1990): The measurement and antecedents of affective, continuance and normative commitment to the organization. In: Journal of Occupational Psychology, 63, 1-18.
2. Ashford, S. J. (1988): Individual strategies for coping with stress during organizational transitions. In: Journal of Applied Behavioral Science, 24, 19-36.
3. Ashford, S. J./Lee, C./Bobko, P. (1989): Content, cause, and consequences of job insecurity: A theory-based measure and substantive test. In: Academy of Management Journal, 32, 803-829.
4. Armstrong-Stassen, M. (2005): Coping with downsizing: A comparison of executive-level and middle managers. In: International Journal of Stress Management, 2, 117-141.
5. Bean, C. J./Hamilton, F. E. (2006): Leader framing and follower sensemaking: Response to downsizing in the brave new workplace. In: Human Relations, 59, 321-349.
6. Beer, M./Eisenstat, R. A./Spector, B. (1990): Why change programs don't produce change. Harvard Business Review, Nov-Dec, 158-166.
7. Beehr, T. A./Walsh, J. T./Taber, T. D. (1976): Relationship of stress to individually and organizationally valued states: Higher order needs as a moderator. In: Journal of Applied Psychology, 61, 41-47.
8. Brayfield, A. H./Rothe, H. F. (1951): An index of job satisfaction. In: Journal of Applied Psychology, 35, 307-311.
9. Brockner, J. (1990): Scope of justice in the workplace: How survivors react to co-worker layoffs. In: Journal of Social Issues, 46, 95-106.
10. Brockner, J./Grover, S./Reed, T. F./DeWitt, R. L. (1992): Layoffs, job insecurity, and survivors'work effort: Evidence of an inverted-U relationship. In: Academy of Management Journal, 35, 413-425.
11. Burke, R. J. /Cooper, C. L. (Eds.) (2000): The organization in crisis: Downsizing, restructuring, and privatization. Oxford: Blackwell.
12. Cameron, K./Freeman, S./Mishra, A. (1991): Best practices in white-collar downsizing: Managing contradictions. In: Academy of Management Executive, 5, 57-73.
13. Caplan, R.D. (1971): Organizational stress and individual strain: A social-psychological study of risk factors in coronary heart diseases among administrators, engineers, and scientists. Ann Arbor, Michigan: Institute for Social Research, University of Michigan, University Microfilms No. 72/14822.
14. Covin, T. J. (1993): Managing workforce reductions: A survey of employee reactions and implications for management consultants. In: Organizational Development Journal, 11, 67-76.
15. Covin, T. J./Kilmann, R. H. (1990): Participant perceptions of positive and negative influences on large-scale change. In: Group & Organization Studies, 15, 233-248.
16. Cunningham, C. E./Woodward, C. A./Shannon, H. S./MacIntosh, J./Lendrum, B./Rosenbloom, D./Brown, J. (2002): Readiness for organizational change: A longitudinal study of workplace, psychological and behavioural correlates. In: Journal of Occupational and Organizational Psychology, 75, 377-392.
17. Davy, J.A./Kinicki, A.J./Scheck, C.L. (1991): Developing and testing a model of survivors responses to layoffs. In: Journal of Vocational Behavior, 38, 302-317.
18. De Witte, H. (1999): Job insecurity and psychological well-being: Review of the literature and exploration of some unresolved issues. In: European Journal of Work and Organizational Psychology, 8, 155-177.
19. Fairhurst, G. T./Cooren, F./Cahill D. J. (2002): Discursiveness, contradiction, and unintended consequences in successive downsizing. In: Management Communication Quartely, 15, 501-540.
20. Falkenberg, H./Näswall, K./Svetke, M./Sjöberg, A. (in press): How are employees at different levels affected by privatization? A longitudinal study of two Swedish hospitals. In: Journal of Occupational and Organizational Psychology.
21. Ferlie, E./Ashburner, L./Fitzgerald, L./Pettigrew, A. (1996): The new public management in action. Oxford: Oxford University Press.
22. Greenglass, E. R./Burke, R. J. (2001): Editorial introduction. Downsizing and restructuring. Implications for stress and anxiety. In: Anxiety, Stress and Coping, 14, 1-13.
23. Goldberg, D. (1978): Manual of the General Health Questionnaire. Windsor: National Foundation for Educational Research.
24. Gowing, M. K/Kraft, J. D./Quick, J. C. (Eds.) (1998): The new organizational reality: Downsizing, restructuring, and revitalization. Washington, DC. American Psychological Association.
25. Greenhalgh, L./Rosenblatt, Z. (1984): Job insecurity: Toward conceptual clarity. In: Academy of Management Review, 3, 438-448.
26. Hallsten, L. (1985): Burnout: En studie om anpassnings- och urvecklingsprocesser i en byråkrati [Burnout: A study on adjustment- and development processes in a bureaucratic organization]. Stockholm: Länsarbetsnämnden (Report no. 18:2):
27. Heller, F./Pusič, E./Strauss, G./Wilpert, B. (1998): Organizational participation: Myth and reality. Oxford: Oxford University Press.
28. Hellgren, J./Näswall, K./Sverke, M. (2005): There's more to the picture than meets the eye: A comparison of downsizing survivors with changed and unchanged job content. In: South African Journal of Industrial Psychology, 31, 87-93.
29. Hellgren, J./Sverke, M. (2003): Does job insecurity lead to impaired well-being or vice versa? Estimation of cross-lagged effects using latent variable modeling. In: Journal of Organizational Behavior, 24, 215-236.
30. Hellgren, J./Sverke, M. (2001): Unionized employees' perceptions of role stress and fairness during organizational downsizing: Consequences for job satisfaction, union satisfaction and well-being. In: Economic and Industrial Democracy, 22, 543-567.
31. Herscovitch, L./Meyer, J. P. (2002): Commitment to organizational change: Extension of a three-component model. In: Journal of Applied Psychology, 87, 474-487.
32. Hitt, M. A./Keats, B. W./Harback, H. F./Nixon, R. D. (1994): Rightsizing - Building and maintaining strategic leadership: A long-term competitiveness. In: Organizational Dynamics, 23, 18-32.
33. Hollenbeck, J. R./Williams, C. R./Klein, H. J. (1989): An empirical examination of the antecendents of commitment to difficult goals. In: Journal of Applied Psychology, 74, 18-24.
34. Hopkins, S. M./Weathington, B. L. (2006): The relationship between justice perceptions, trust, and employee attitudes in a downsizing organisation. In: Journal of Psychology, 140, 477-498.
35. Iverson, R. D. (1996): Employee acceptance of organizational change: The role of organizational commitment. International Journal of Human Resource Management, 7, 122-149.
36. Iverson R. D./Zatzick, C. D. (2007): High-commitment work practices and downsizing harshness in Australian workplaces. In: Industrial Relations, 3, 456-480.
37. Jonsson, E. (1993): Konkurrens inom sjukvården: Vad säger forskningen? (Competition in the health care industry: What can research tell us?): Stockholm: IKE.
38. Judge, T. A./Thoresen, C. J./Pucik, V./Welbourne, T. M. (1999): Managerial coping with organizational change: A dispositional perspective. In: Journal of Applied Psychology, 84, 107-122.
39. Kalimo, R./Taris, T. W./Schaufeli, W. B. (2003): The effects of past and anticipated downsizing on survivor well-being: An equity perspective, In: Journal of Occupational Health Psychology, 8, 91-109.
40. Kernan, M. C./Hanges, P. J. (2002): Survivor reactions to reorganization: Antecedents and consequences of procedural, interpersonal, and informational justice. In: Journal of Applied Psychology, 87, 916-928.
41. Kets de Vries, M. F. R./Balazs, K. (1997): The downside of downsizing. In: Human Relations, 50, 11-50.
42. Kivimäki, M./Vahtera, J./Pentti, J./Ferrie, J. (2000): Factors underlying the effects of organizational downsizing on health of employees: Longitudinal cohort studies. In: British Medical Journal, 320, 971-976.
43. Kozlowski, S./Chao, G./Smith, E./Hedlund, J. (1993): Organizational downsizing: Strategies, interventions and research. In: C. L. Cooper/I. T. Robertson (Eds.): International review of industrial and organizational psychology (Vol. 8, 263-332): Chichester: Wiley.
44. Makawatsakul, N./Kleiner, B. H. (2003): The effect of downsizing on morale and attrition. In: Management Research News, 26, 52-62.
45. Marks, M. L. (1993): Restructuring and downsizing. In: P. H. Mirvis (Ed.): Building the competitive workforce: Investing in human capital for corporate success (60-95): Chichester, U.K.: Wiley.
46. Maslach, C./Jackson, S./Leiter, M. (1996): Maslach Burnout Inventory (Research Manual, 3rd ed.): Palo Alto, CA: Consulting Psychological Press.
47. Mathieu, J. E./Zajac, D. M. (1990): A review and meta-analysis of the antecedents, correlates, and consequences of organizational commitment. In: Psychological Bulletin, 108, 171-194.
48. Mikkelsen, A./Saksvik, P. O./Landsbergis, P. (2000): The impact of a participatory organizational intervention on job stress in community health care institutions. In: Work & Stress, 2, 156-170.
49. Moore, S./Grunberg, L./Greenberg, E. (2006): Surviving repeated waves of organizational downsizing: The recency, duration, and order effects associated with different forms of layoff contact. In: Anxiety, Stress, and Coping, 19, 309-329.
50. Neiva, E. R./Ros, M./das Graças Torres da Paz, M. (2005): Attitudes towards organizational change: Validation of a scale. In: Psychology in Spain, 9, 81-90.
51. Noer, D. (1993): Healing the wounds: Overcoming the trauma of layoffs and revitalizing downsized. organizations: San Francisco: Jossey-Bass.
52. Novelli, L. Jr./Kirkman, B. L./Shapiro, D. L, (1995): Effective implementation of organizational change: An organizational justice perspective. In: C. L. Cooper/D. M. Rousseau (Eds.): Trends in organizational behavior (Vol. 2, 15-36): Chichester, UK: Wiley.
53. Nutt, P. C. (2007): Assessing downsizing guidelines with an exemplar. In: Journal of Applied Behavioral Science, 3, 373-395.
54. Öhrming, J./Sverke, M. (2001): Bolagiseringen av S:t Göran: En proaktiv organisering (Hospital corporatization: Proactive organization): Lund: Studentlitteratur.
55. Öhrming, J./Sverke, M. (2003): Transition into privatization: Uncertainty and sense-making in two Swedish hospitals. In: J. Hellgren, K. Näswall, M. Sverke/M. Söderfeldt (Eds.): New organizational challenges for human service work (75-93): Munich: Rainer Hampp.
56. Parker, S. K (2003): Longitudinal effects of lean production on employee outcomes and the mediating role of work characteristics. In: Journal of Applied Psychology, 4, 620-634.
57. Parker, S. K./Chmiel, N./Wall, T. D. (1997): Work characteristics and employee well-being within a context of strategic downsizing. In: Journal of Occupational Health Psychology, 4, 289-303.
58. Pfeffer, J. (1998): The human equation. Boston, MA: Harvard Business School Press.
59. Pozner, B. Z./Randolph, W. A. (1980): Moderators of role stress among hospital personnel. In: Journal of Psychology, 105, 215-224.
60. Quinlan, M. (2007): Organizational restructuring/downsizing, OHS regulation and worker health and wellbeing. In: International Journal of Law and Psychiatry, 30, 395-399.
61. Rizzo, J. R./House, R. J./Lirtzman, S. I. (1970): Role conflict and ambiguity in complex organizations. In: Administrative Science Quarterly, 15, 150-163.
62. Sadhev, K. (2003): Survivors' reactions to downsizing: The importance of contextual factors. In: Human Resource Management Journal, 13, 56-74.
63. Schweiger, D. M./Leana, C. R. (1986): Participation in decision making. In: E. A. Locke (Ed.): Generalizing from laboratory to field settings: Research findings from industrial-organizational psychology and human resource management (147-166): Lexington, MA: Lexington Books.
64. Shaw, J. B./Barrett-Power, E. (1997): A conceptual framework for assessing organization, work group, and individual effectiveness during and after downsizing. In: Human Relations, 50, 109-127.
65. SOU 1993:38. Reformerad landstingsmodell: En kartläggning och analys av pågåaende förnyelse, ur Hälsooch sjukvården i framtiden: Tre modeller (Health care service in the future: Three models): Stockholm: Rapport från expertgruppen till HSU 2000.
66. Spector, P. E. (1994): Using self-repport questionnaires in OB research: A comment on the use of a controversial method. In: Journal of Organizational Behavior, 5, 385-392.
67. Spreitzer, G./Mishra, A. (2002): To stay or to go: Voluntary survivor turnover following an organizational downsizing. In: Journal of Organizational Behavior, 23, 707-729.
68. Spri (1994): Stockholmsmodellen: Beslutsbefogenheter och ekonomiskt ansvar (The Stockholm Model: Decision authority and economic responsibility): Stockholm: Spri.
69. Sverke, M./Hellgren, J. (2002): The nature of job insecurity: Understanding employment uncertainty on the brink of a new millennium. In: Applied Psychology: An International Review, 51, 23-42.
70. Sverke, M./Hellgren, J./Näswall, K. (2002): No security: A meta-analysis and review of job insecurity and its consequences. In: Journal of Occupational Health Psychology, 7, 242-264.
71. Sverke, M./Hellgren, J./Öhrming, J. (1999): Organizational restructuring and health care work: A quasi-experimental study. In: P.M. Le Blanc, M. C. W. Peeters, A. Büssing/W. B. Schaufeli (Eds.): Organizational psychology and health care: European contributions (15-32): Munich: Rainer Hampp Verlag.
72. Tombaugh, J./White, L. P. (1990): Downsizing: An empirical assessment of survivors' perceptions in a post-layoff environment. In: Organizational Development Journal, 8, 32-43.
73. Van Knippenberg, B./Martin, L./Tyler, T. (2006): Process-orientation versus outcome-orientation during organizational change: The role of organizational identification. In: Journal of Organizational Behavior, 27, 685-704.
74. Wanberg, C. R./Banas, J. T. (2000): Predictors and outcomes of openness to changes in a reorganizing workplace. In: Journal of Applied Psychology, 85, 132-142.