Exploring the evidence base of patient involvement in the management of health care services

Journal of Nursing Management

Volumn 16, Issue 4, 2008, Pages 452-462

  Haigh, Carol A ^a  

^a UNIVERSITY OF SALFORD   (United Kingdom)

Author keywords

Collaboration; Evidence base; Review; Service users

Indexed keywords

ARTICLE; COOPERATION; DATA BASE; EVIDENCE BASED MEDICINE; HEALTH SERVICE; HUMAN; NURSE PATIENT RELATIONSHIP; ORGANIZATION AND MANAGEMENT; PATIENT PARTICIPATION; PATIENT SATISFACTION; QUALITATIVE RESEARCH; UNITED KINGDOM;

COOPERATIVE BEHAVIOR; DATABASES AS TOPIC; EVIDENCE-BASED MEDICINE; GREAT BRITAIN; HEALTH SERVICES ADMINISTRATION; HUMANS; NURSE-PATIENT RELATIONS; PATIENT PARTICIPATION; PATIENT SATISFACTION; QUALITATIVE RESEARCH;

EID: 42249104298     PISSN: 09660429     EISSN: 1365263X     Source Type: Journal    
DOI: 10.1111/j.1365-2834.2008.00865.x     Document Type: Article

References (29)

1. Anderson E., Shepherd M. Salisbury C. (2006) Taking off the suit: engaging the community in primary health care decision-making. Health Expectations 9, 70 90.
2. Andrews J., Manthorpe J. Watson R. (2004) Involving older people in intermediate care. Journal of Advanced Nursing 46 (3 303 310.
3. Bell L., Brown R. Morris B. (1995) Involving patients in the provision of community care: a change in philosophy. International Journal of Health Care Quality Assurance 8 (2 38 43.
4. Brooks F. (2008) Nursing and public participation in health: An ethnographic study of a patient council. International Journal of Nursing Studies 45 (1 3 13.
5. Coulter A. (2006) Patient engagement; why is it important? In Healthy Democracy. The Future of Engagement in Health and Social Care (E. Andersson, J. Tritter R. Wilson eds), pp. 27 37. National Centre for Involvement, London.
6. Curry A., Stark S. Summerhill L. (1999) Patient and stakeholder consultation in healthcare. Managing Service Quality 9 (5 327 336.
7. Curtis K., Liabo K.H., Roberts H. Barker M. (2004) Consulted but not heard: a qualitative study of young people's views of their local health service. Health Expectations 7, 149 156.
8. Department of Health (2005) Creating a Patient Lead NHS - Delivering the NHS Improvement Plan. HMSO, London.
9. Department of Health (2007) The National Service Framework for Long-Term Conditions. HMSO, London.
10. Fillion E. (2003) How is medical decision-making shared? The case of haemophilia patients and doctors: the aftermath of the infected blood affair in France. Health Expectations 6, 228 241.
11. Gillespie R., Florin M. Gillam S. (2004) How is patient-centred care understood by the clinical, managerial and lay stakeholders responsible for promoting this agenda? Health Expectations 7, 142 148.
12. Gott M., Stevens T., Small N. Ahmedzi S. (2002) Involving users' improving services; the example of cancer. British Journal of Clinical Governance 7 (2 81 85.
13. Hill P., O'Grady A., Millar B. Boswell K. (2000) The patient care development programme. Organisational development through user and staff involvement. International Journal of Health Care Quality Assurance 13 (4 153 161.
14. Hogg C. (2006) Patient and public involvement: what next for the NHS? Health Expectations 10 (2 129 138.
15. Holosko M., Leslie D.R. Cassano D.R. (2001) How service users become empowered in human service organizations: the empowerment model. International Journal of Health Care Quality Assurance 14 (3 126 132.
16. Jones K., Baggott R. Allsop J. (2004) National policy process and health consumer groups. Health Expectations 7, 18 28.
17. Lagoe R., Aspling D. Westert G.P. (2005) Current and future developments in managed care in the United States and implications for Europe. Health Research Policy and Systems 3, 4. Available at: http://www.health-policy- systems.com/content/3/1/4, accessed on 20 May 2007.
18. Mckenna H. Keeney S. (2004) Community nursing: health professional and public perceptions. Journal of Advanced Nursing 48 (1 17 25.
19. Moules T. (2002) A case for involving children/young people in clinical audit. British Journal of Clinical Governance 7 (2 86 91.
20. Moynihan R. (2004) Using Health Research in Policy and Practice: Case Studies From Nine Countries. Academy Health. Available at: http://www.milbank. org/reports/0409Moynihan/0409Moynihan.html#England, accessed on 4 January 2008.
21. Murie J. Douglas-Scott G. (2004) Developing an evidence base for patient and public involvement. Clinical Governance: An International Journal 9 (3 147 154.
22. Nathan S., Harris E., Kemp L. Harris-Roxas B. (2006) Health service staff attitudes to community representatives on Committees. Journal of Health Organization and Management 20 (6 551 559.
23. O'Reilly P. (2007) Involving service users in defining and evaluating the service quality of a disability service. International Journal of Health Care Quality Assurance 20 (2 116 129.
24. Pickard S., Marshall M., Rogers A. et al. (2002) User involvement in clinical governance. Health Expectations 5, 187 198.
25. Reed J. McCormack B. (2005) Editorial: the involvement of service users in care, services and policy - comments and implications for nursing development. International Journal of Older People Nursing 14 (3a 41 42.
26. Richardson A., Sitzia J. Cotterel P. (2005) Working the system'. Achieving change through partnership working: an evaluation of cancer partnership groups. Health Expectations 8, 210 220.
27. Saltman R. Figueras J. (1998) Analyzing the evidence on European Health Care Reforms. Health Affairs 17 (2 85 108.
28. Stickley T. (2006) Should service user involvement be consigned to history? A critical realist perspective. Journal of Psychiatric and Mental Health Nursing 13, 570 577.
29. Tyler S. (2002) Comparing the campaigning profile of maternity user groups in Europe - can we learn anything useful? Health Expectations 5, 136 147.