A study on developing CRM scorecard

Proceedings of the Annual Hawaii International Conference on System Sciences

Volumn , Issue , 2007, Pages

  Kim, Hyung Su ^a   Kim, Young Gul ^a  

^a Korea Advanced Institute of Science and Technology (KAIST)   (South Korea)

Author keywords

[No Author keywords available]

Indexed keywords

HIERARCHICAL SYSTEMS; INFORMATION MANAGEMENT; SOCIETIES AND INSTITUTIONS;

ANALYTIC HIERARCHY PROCESS (AHP);

FINANCIAL DATA PROCESSING;

EID: 39749151828     PISSN: 15301605     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1109/HICSS.2007.36     Document Type: Conference Paper

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