메뉴 건너뛰기




Volumn 3, Issue 1, 2004, Pages 19-32

Workplace deviant behavior and its demographic relationship among taiwan’s flight attendants

Author keywords

Demographic characteristics; Flight attendant; Performance; Taiwan; Workplace deviant behavior

Indexed keywords


EID: 36849052110     PISSN: 15332845     EISSN: 15332853     Source Type: Journal    
DOI: 10.1300/J171v03n01_03     Document Type: Article
Times cited : (14)

References (35)
  • 2
    • 0002426364 scopus 로고    scopus 로고
    • Once I get you up there, where the air is rarified: Health, safety and the working conditions of airline cabin crews. New Technology
    • Boyd, C., and Bain, P. (1998). Once I get you up there, where the air is rarified: health, safety and the working conditions of airline cabin crews. New Technology, Work and Employment, 13, 16-27.
    • (1998) Work and Employment , vol.13 , pp. 16-27
    • Boyd, C.1    Bain, P.2
  • 5
    • 0035704112 scopus 로고    scopus 로고
    • Counterproductive work behavior (CWB) in response to job stressors and organizational justice: Some mediator and moderator tests for autonomy and emotions
    • Fox, S., Spector, P. E., and Miles, D. (2001). Counterproductive work behavior (CWB) in response to job stressors and organizational justice: Some mediator and moderator tests for autonomy and emotions. Journal of Vocational Behavior, 59, 291-309.
    • (2001) Journal of Vocational Behavior , vol.59 , pp. 291-309
    • Fox, S.1    Spector, P.E.2    Miles, D.3
  • 6
    • 85047686241 scopus 로고    scopus 로고
    • Prospective relationships between drug problems and work adjustment in a community sample of adults
    • Galaif, E. R., Newcomb, M. D., and Carmona, J. V. (2001). Prospective relationships between drug problems and work adjustment in a community sample of adults. Journal of Applied Psychology, 86, 337-350.
    • (2001) Journal of Applied Psychology , vol.86 , pp. 337-350
    • Galaif, E.R.1    Newcomb, M.D.2    Carmona, J.V.3
  • 7
    • 0000649106 scopus 로고
    • Employee theft as a reaction to underpayment inequity: The hidden cost of pay cuts
    • Greenberg, J. (1990). Employee theft as a reaction to underpayment inequity: The hidden cost of pay cuts. Journal of Applied Psychology, 75, 561-568.
    • (1990) Journal of Applied Psychology , vol.75 , pp. 561-568
    • Greenberg, J.1
  • 8
    • 0003270551 scopus 로고    scopus 로고
    • Dysfunctional work behaviors in organizations
    • C. L. Cooper and D. M. Rousseau (Eds.), Chichester, England: John Wiley and Sons Ltd
    • Griffin, R. W., O’Leary-Kelly, A., and Collins, J. (1998). Dysfunctional work behaviors in organizations. In C. L. Cooper and D. M. Rousseau (Eds.), Trends in organizational behavior (Vol. 5, pp. 65-82). Chichester, England: John Wiley and Sons Ltd
    • (1998) Trends in Organizational Behavior , vol.5 , pp. 65-82
    • Griffin, R.W.1    O’leary-Kelly, A.2    Collins, J.3
  • 9
    • 0001719614 scopus 로고
    • Work design
    • J. R. Hackman and J. L. Suttle (Eds.), Santa Monica, California: Goodyear Publishing Company, Inc
    • Hackman, J. R. (1977). Work design. In J. R. Hackman and J. L. Suttle (Eds.), Improving life at work: Behavioral science approaches to organizational change (pp. 96-162). Santa Monica, California: Goodyear Publishing Company, Inc
    • (1977) Improving Life at Work: Behavioral Science Approaches to Organizational Change , pp. 96-162
    • Hackman, J.R.1
  • 11
    • 85023701006 scopus 로고    scopus 로고
    • China Airlines flight attendants recruitment examination:Spots but 8,000 attended
    • Han, C. H. (2003, March 27).China Airlines flight attendants recruitment examination: 120 spots but 8,000 attended.United Evening News (Taipei), p. 21.
    • (2003) United Evening News (Taipei) , pp. 21
    • Han, C.H.1
  • 12
    • 84887686822 scopus 로고
    • The managed heart: The commercialization ofhuman feeling
    • California: University of California Press
    • Hochschild, A. R. (1983). The managed heart: The commercialization ofhuman feeling. Berkeley, California: University of California Press
    • (1983) Berkeley
    • Hochschild, A.R.1
  • 13
    • 0034147964 scopus 로고    scopus 로고
    • Career jobs, survival jobs, and employee deviance: A social investment model of workplace misconduct
    • Huiras, J., Uggen, C., and McMorris, B. (2000). Career jobs, survival jobs, and employee deviance: A social investment model of workplace misconduct. The Sociological Quarterly, 41, 245-263.
    • (2000) The Sociological Quarterly , vol.41 , pp. 245-263
    • Huiras, J.1    Uggen, C.2    McMorris, B.3
  • 14
    • 0036626357 scopus 로고    scopus 로고
    • Predictors and outcomes of workplace violence and aggression
    • LeBlanc, M. M., and Kelloway, E. K. (2002). Predictors and outcomes of workplace violence and aggression. Journal of Applied Psychology, 87, 444-453.
    • (2002) Journal of Applied Psychology , vol.87 , pp. 444-453
    • Leblanc, M.M.1    Kelloway, E.K.2
  • 15
    • 0036482562 scopus 로고    scopus 로고
    • Organizational citizenship behavior and workplace deviance: The role of affect and cognitions
    • Lee, K., and Allen, N. J. (2002). Organizational citizenship behavior and workplace deviance: The role of affect and cognitions. Journal of Applied Psychology, 87, 131-142.
    • (2002) Journal of Applied Psychology , vol.87 , pp. 131-142
    • Lee, K.1    Allen, N.J.2
  • 16
    • 0016471408 scopus 로고
    • Job satisfaction, counterproductive behavior, and drug use at work
    • Mangione, T. W., and Quinn, R. P. (1975). Job satisfaction, counterproductive behavior, and drug use at work. Journal of Applied Psychology, 60, 114-116.
    • (1975) Journal of Applied Psychology , vol.60 , pp. 114-116
    • Mangione, T.W.1    Quinn, R.P.2
  • 17
    • 0036000506 scopus 로고    scopus 로고
    • Measuring counterproductivity: Development and initial validation of a German self-report questionnaire
    • Marcus, B., Schuler, H., Quell, P., and Humpfner, G. (2002). Measuring counterproductivity: Development and initial validation of a German self-report questionnaire. International Journal of Selection and Assessment, 10, 18-35.
    • (2002) International Journal of Selection and Assessment , vol.10 , pp. 18-35
    • Marcus, B.1    Schuler, H.2    Quell, P.3    Humpfner, G.4
  • 18
    • 0036000503 scopus 로고    scopus 로고
    • Toward an integrative theory of counterproductive workplace behavior: A causal reasoning perspective
    • Martinko, M. J., Gundlach, M. J., and Douglas, S. C. (2002). Toward an integrative theory of counterproductive workplace behavior: A causal reasoning perspective. International Journal of Selection and Assessment, 10, 36-50.
    • (2002) International Journal of Selection and Assessment , vol.10 , pp. 36-50
    • Martinko, M.J.1    Gundlach, M.J.2    Douglas, S.C.3
  • 20
    • 0036000504 scopus 로고    scopus 로고
    • Building an integrative model of extra role work behaviords: A comparison of counterproductive work behavior with organizational citizenship behavior
    • Miles, D. E., Borman, W. E., Spector, P. E., and Fox, S. (2002). Building an integrative model of extra role work behaviords: A comparison of counterproductive work behavior with organizational citizenship behavior. International Journal ofSelection and Assessment, 10, 51-57.
    • (2002) International Journal Ofselection and Assessment , vol.10 , pp. 51-57
    • Miles, D.E.1    Borman, W.E.2    Spector, P.E.3    Fox, S.4
  • 21
    • 0032332318 scopus 로고    scopus 로고
    • Workplace violence and workplace aggression: Evidence concerning specific forms, potential causes, and preferred targets
    • Neuman, J. H., and Baron, R. A. (1998). Workplace violence and workplace aggression: Evidence concerning specific forms, potential causes, and preferred targets. Journal of Management, 24, 391-419.
    • (1998) Journal of Management , vol.24 , pp. 391-419
    • Neuman, J.H.1    Baron, R.A.2
  • 23
    • 0036000528 scopus 로고    scopus 로고
    • Introduction to the special issue on counterproductive behaviors at work
    • Ones, D. S. (2002). Introduction to the special issue on counterproductive behaviors at work. International Journal of Selection and Assessment, 10, 1-3.
    • (2002) International Journal of Selection and Assessment , vol.10 , pp. 1-3
    • Ones, D.S.1
  • 24
    • 21844526560 scopus 로고
    • A typology of workplace deviance behaviors: A multidimensional scaling study
    • Robinson, S. L., and Bennett, B. J. (1995). A typology of workplace deviance behaviors: A multidimensional scaling study. Academy of Management Journal, 38,555-572.
    • (1995) Academy of Management Journal , vol.38 , pp. 555-572
    • Robinson, S.L.1    Bennett, B.J.2
  • 25
    • 0002035396 scopus 로고    scopus 로고
    • Employees behaving badly: Dimensions, determinants and dilemmas in the study of workplace deviance
    • C. L. Cooper and D. M. Rousseau (Eds.), Chichester, England: John Wiley and Sons Ltd
    • Robinson, S. L., and Greenberg, J. (1998). Employees behaving badly: Dimensions, determinants and dilemmas in the study of workplace deviance. In C. L. Cooper and D. M. Rousseau (Eds.) Trends in organizational behavior (Vol. 5, pp. 1-30). Chichester, England: John Wiley and Sons Ltd.
    • (1998) Trends in Organizational Behavior , vol.5 , pp. 1-30
    • Robinson, S.L.1    Greenberg, J.2
  • 26
    • 0032218162 scopus 로고    scopus 로고
    • Monkey see, monkey do: The influence of work groups on the antisocial behavior of employees
    • Robinson, S. L., and O’Leary-Kelly, A. M. (1998). Monkey see, monkey do: The influence of work groups on the antisocial behavior of employees. Academy of Management Journal, 41, 658-672.
    • (1998) Academy of Management Journal , vol.41 , pp. 658-672
    • Robinson, S.L.1    O’leary-Kelly, A.M.2
  • 27
    • 0036481115 scopus 로고    scopus 로고
    • The relative importance of task, citizenship, and counterproductive performance to global ratings of job performance: A policy-capturing approach
    • Rotundo, M., and Sackett, P. R. (2002). The relative importance of task, citizenship, and counterproductive performance to global ratings of job performance: A policy-capturing approach. Journal of Applied Psychology, 87, 66-80.
    • (2002) Journal of Applied Psychology , vol.87 , pp. 66-80
    • Rotundo, M.1    Sackett, P.R.2
  • 29
    • 0036000502 scopus 로고    scopus 로고
    • The structure of counterproductive work behaviors: Dimensionality and relationships with facet of job performance
    • Sackett, P. R. (2002). The structure of counterproductive work behaviors: Dimensionality and relationships with facet of job performance. International Journal ofSelection and Assessment, 10, 5-11.
    • (2002) International Journal Ofselection and Assessment , vol.10 , pp. 5-11
    • Sackett, P.R.1
  • 30
    • 85023658191 scopus 로고    scopus 로고
    • Research methods for business.New York:John Wiley and Sons
    • Sekaran, U. (2000). Research methods for business (3rded.). New York: John Wiley and Sons, Inc.
    • (2000) Inc
    • Sekaran, U.1
  • 31
    • 0034144906 scopus 로고    scopus 로고
    • Emotional labour and sexual difference in the airline industry. Work
    • Taylor, S., and Tyler, M. (2000). Emotional labour and sexual difference in the airline industry. Work, Employment and Society, 14, 77-95.
    • (2000) Employment and Society , vol.14 , pp. 77-95
    • Taylor, S.1    Tyler, M.2
  • 34
    • 0036198404 scopus 로고    scopus 로고
    • Four worksite weight loss programs with high-stress occupations using a meal replacement product
    • Winick, C., Rothacker, D. Q., and Norman, R. L. (2002). Four worksite weight loss programs with high-stress occupations using a meal replacement product. Occupational Medicine, 52, 25-30.
    • (2002) Occupational Medicine , vol.52 , pp. 25-30
    • Winick, C.1    Rothacker, D.Q.2    Norman, R.L.3
  • 35
    • 0036242921 scopus 로고    scopus 로고
    • Emotion work and psychological well-being: A review of the literature and some conceptual considerations
    • Zapf, D. (2002). Emotion work and psychological well-being: A review of the literature and some conceptual considerations. Human Resource Management Review, 12, 237-268.
    • (2002) Human Resource Management Review , vol.12 , pp. 237-268
    • Zapf, D.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.