메뉴 건너뛰기




Volumn 20, Issue 6, 2007, Pages 615-640

Outsourcing contracts as instruments of risk management: Insights from two successful public contracts

Author keywords

[No Author keywords available]

Indexed keywords


EID: 35548935058     PISSN: 17410398     EISSN: None     Source Type: Journal    
DOI: 10.1108/17410390710830691     Document Type: Article
Times cited : (34)

References (50)
  • 1
    • 35548969705 scopus 로고    scopus 로고
    • Appendix 2 – standard outsourcing contract
    • Alberta Canada Office of the CIO Alberta Canada Office of the CIO
    • Alberta Canada Office of the CIO (1999), “Appendix 2 – standard outsourcing contract”, Alberta Canada Office of the CIO, pp. 1–50.
    • (1999) , pp. 1-50
  • 2
    • 35548972845 scopus 로고    scopus 로고
    • Alberta Ministry of Human Resources and Employment Alberta Ministry of Human Resources and Employment Edmonton
    • Alberta Ministry of Human Resources and Employment (2002), Application Maintenance Services (AMS) Contract, Alberta Ministry of Human Resources and Employment, Edmonton.
    • (2002) Application Maintenance Services (AMS) Contract
  • 3
    • 33748597348 scopus 로고    scopus 로고
    • A general, but readily adaptable model of information system risk
    • Alter, S. and Sherer, S.A. (2004), “A general, but readily adaptable model of information system risk”, Communications of the AIS, Vol. 14, pp. 1–28.
    • (2004) Communications of the AIS , vol.14 , pp. 1-28
    • Alter, S.1    Sherer, S.A.2
  • 4
    • 35548996176 scopus 로고    scopus 로고
    • MoD wasted £120m on mismanaged IT
    • Arnott, S. (2003), “MoD wasted £120m on mismanaged IT”, PC Magazine.
    • (2003) PC Magazine
    • Arnott, S.1
  • 8
    • 0019940072 scopus 로고
    • Measurement cost and the organization of markets
    • Barzel, Y. (1982), “Measurement cost and the organization of markets”, Journal of Law and Economics, Vol. 25, pp. 27–48.
    • (1982) Journal of Law and Economics , vol.25 , pp. 27-48
    • Barzel, Y.1
  • 9
    • 0042578958 scopus 로고    scopus 로고
    • Incomplete contracts and strategic ambiguity
    • Bernheim, B.D. and Whinston, M.D. (1998), “Incomplete contracts and strategic ambiguity”, The American Economic Review, Vol. 88 No. 4, pp. 902–932.
    • (1998) The American Economic Review , vol.88 , Issue.4 , pp. 902-932
    • Bernheim, B.D.1    Whinston, M.D.2
  • 12
    • 84979188687 scopus 로고
    • The nature of the firm
    • Coase, R.H. (1937), “The nature of the firm”, Economica, Vol. 4, pp. 386–405.
    • (1937) Economica , vol.4 , pp. 386-405
    • Coase, R.H.1
  • 13
    • 21344439470 scopus 로고    scopus 로고
    • Outsourcing in the private and public sectors: an unpredictable IT strategy
    • Currie, W.L. (1996), “Outsourcing in the private and public sectors: an unpredictable IT strategy”, European Journal of Information Systems, Vol. 4 No. 4, pp. 226–236.
    • (1996) European Journal of Information Systems , vol.4 , Issue.4 , pp. 226-236
    • Currie, W.L.1
  • 14
    • 0003113895 scopus 로고    scopus 로고
    • The risks of outsourcing IT
    • Earl, M.J. (1996), “The risks of outsourcing IT”, Sloan Management Review, Vol. 37 No. 3, pp. 26–32.
    • (1996) Sloan Management Review , vol.37 , Issue.3 , pp. 26-32
    • Earl, M.J.1
  • 15
    • 18744405529 scopus 로고    scopus 로고
    • You can't outsource city hall
    • June 15.
    • Field, T. (2002), “You can't outsource city hall”, CIO Magazine, June 15.
    • (2002) CIO Magazine
    • Field, T.1
  • 17
    • 21344482568 scopus 로고
    • An evaluation of the impact of corporate strategy and the role of information technology on IS functional outsourcing
    • Grover, V., Cheon, M. and Teng, J.T.C. (1994), “An evaluation of the impact of corporate strategy and the role of information technology on IS functional outsourcing”, European Journal of Information Systems, Vol. 3 No. 3, pp. 179–192.
    • (1994) European Journal of Information Systems , vol.3 , Issue.3 , pp. 179-192
    • Grover, V.1    Cheon, M.2    Teng, J.T.C.3
  • 18
    • 0036001765 scopus 로고    scopus 로고
    • Exploring relationships in information technology outsourcing: the interaction approach
    • Kern, T. and Willcocks, L. (2002), “Exploring relationships in information technology outsourcing: the interaction approach”, European Journal of Information Systems, Vol. 11 No. 1, pp. 3–19.
    • (2002) European Journal of Information Systems , vol.11 , Issue.1 , pp. 3-19
    • Kern, T.1    Willcocks, L.2
  • 19
    • 13244267098 scopus 로고    scopus 로고
    • IT outsourcing success: a psychological contract perspective
    • Koh, C., Ang, S. and Straub, D.W. (2004), “IT outsourcing success: a psychological contract perspective”, Information Systems Research, Vol. 15 No. 4, pp. 356–373.
    • (2004) Information Systems Research , vol.15 , Issue.4 , pp. 356-373
    • Koh, C.1    Ang, S.2    Straub, D.W.3
  • 23
    • 0001544691 scopus 로고    scopus 로고
    • An empirical investigation of information technology sourcing practices: lessons from experience
    • Lacity, M.C. and Willcocks, L. (1998), “An empirical investigation of information technology sourcing practices: lessons from experience”, MIS Quarterly, Vol. 22 No. 3, pp. 363–408.
    • (1998) MIS Quarterly , vol.22 , Issue.3 , pp. 363-408
    • Lacity, M.C.1    Willcocks, L.2
  • 24
    • 1842498003 scopus 로고    scopus 로고
    • Transforming a back–office function: lessons from BAE systems' experience with an enterprise partnership
    • Lacity, M.C., Feeny, D.F. and Willcocks, L.P. (2003), “Transforming a back–office function: lessons from BAE systems' experience with an enterprise partnership”, MIS Quarterly Executive, Vol. 2 No. 2.
    • (2003) MIS Quarterly Executive , vol.2 , Issue.2
    • Lacity, M.C.1    Feeny, D.F.2    Willcocks, L.P.3
  • 25
    • 0002853376 scopus 로고
    • IT outsourcing: maximize flexibility and control
    • Lacity, M.C., Willcocks, L.P. and Feeny, D.F. (1995), “IT outsourcing: maximize flexibility and control”, Harvard Business Review, Vol. 73 No. 3, pp. 84–93.
    • (1995) Harvard Business Review , vol.73 , Issue.3 , pp. 84-93
    • Lacity, M.C.1    Willcocks, L.P.2    Feeny, D.F.3
  • 26
    • 18744396497 scopus 로고    scopus 로고
    • Connecticut muddies outsourcing outlook
    • LeSueur, S. (1999), “Connecticut muddies outsourcing outlook”, Washington Technology, Vol. 14.
    • (1999) Washington Technology , vol.14
    • LeSueur, S.1
  • 27
    • 30744477757 scopus 로고    scopus 로고
    • Moments of governance in is outsourcing: conceptualizing effects of contracts on value capture and creation
    • Miranda, S.M. and Kavan, C.B. (2005), “Moments of governance in is outsourcing: conceptualizing effects of contracts on value capture and creation”, Journal of Information Technology, Vol. 20 No. 3, pp. 152–169.
    • (2005) Journal of Information Technology , vol.20 , Issue.3 , pp. 152-169
    • Miranda, S.M.1    Kavan, C.B.2
  • 29
    • 0030197167 scopus 로고    scopus 로고
    • Two dimensions of software acquisition
    • Nelson, P., Richmond, W. and Seidman, A. (1996), “Two dimensions of software acquisition”, Communications of the ACM, Vol. 39 No. 7, pp. 29–35.
    • (1996) Communications of the ACM , vol.39 , Issue.7 , pp. 29-35
    • Nelson, P.1    Richmond, W.2    Seidman, A.3
  • 31
    • 0032670915 scopus 로고    scopus 로고
    • Making the information systems outsourcing decision: a transaction cost approach to analyzing decision problems
    • Ngwenyama, O. and Bryson, N. (1999), “Making the information systems outsourcing decision: a transaction cost approach to analyzing decision problems”, European Journal of Operational Research, Vol. 115, pp. 351–367.
    • (1999) European Journal of Operational Research , vol.115 , pp. 351-367
    • Ngwenyama, O.1    Bryson, N.2
  • 32
    • 21144475402 scopus 로고
    • Computer supported content analysis: some recent developments
    • Roberts, C.W. and Popping, R. (1993), “Computer supported content analysis: some recent developments”, Social Science Computer Review, Vol. 11, pp. 283–291.
    • (1993) Social Science Computer Review , vol.11 , pp. 283-291
    • Roberts, C.W.1    Popping, R.2
  • 33
    • 10444277377 scopus 로고    scopus 로고
    • IS/IT outsourcing practices of small– and medium–sized manufacturers
    • Rohde, F.H. (2004), “IS/IT outsourcing practices of small– and medium–sized manufacturers”, International Journal of Accounting Information Systems, Vol. 5 No. 4, pp. 429–451.
    • (2004) International Journal of Accounting Information Systems , vol.5 , Issue.4 , pp. 429-451
    • Rohde, F.H.1
  • 34
    • 0025309568 scopus 로고
    • Content analysis: a comparison of manual and computerized systems
    • Rosenburg, S.D., Schnurr, P.P. and Oxman, T.E. (1990), “Content analysis: a comparison of manual and computerized systems”, Journal of Personality Assessment, Vol. 54 Nos 1/2, pp. 298–310.
    • (1990) Journal of Personality Assessment , vol.54 , Issue.1/2 , pp. 298-310
    • Rosenburg, S.D.1    Schnurr, P.P.2    Oxman, T.E.3
  • 35
    • 4344671883 scopus 로고    scopus 로고
    • Contract theory and the limits of contract law
    • Schwartz, A. and Scott, R.E. (2003), “Contract theory and the limits of contract law”, Yale Law Journal, Vol. 113 No. 3, pp. 541–619.
    • (2003) Yale Law Journal , vol.113 , Issue.3 , pp. 541-619
    • Schwartz, A.1    Scott, R.E.2
  • 36
    • 33748707705 scopus 로고    scopus 로고
    • Information system risks and risk factors: are they mostly about information systems?
    • Sherer, S.A. and Alter, S. (2004), “Information system risks and risk factors: are they mostly about information systems?”, Communications of the AIS, Vol. 14, pp. 29–64.
    • (2004) Communications of the AIS , vol.14 , pp. 29-64
    • Sherer, S.A.1    Alter, S.2
  • 38
    • 18744363922 scopus 로고    scopus 로고
    • How are public sector organizations managing IS outsourcing risks? An analysis of outsourcing guidelines from three jurisdictions
    • Sullivan, W.E. and Ngwenyama, O. (2005), “How are public sector organizations managing IS outsourcing risks? An analysis of outsourcing guidelines from three jurisdictions”, Journal of Computer Information Systems, Vol. 95, pp. 73–87.
    • (2005) Journal of Computer Information Systems , vol.95 , pp. 73-87
    • Sullivan, W.E.1    Ngwenyama, O.2
  • 39
    • 0030526890 scopus 로고    scopus 로고
    • Bad for practice: a critique of the transaction cost theory
    • Sumantra, G. and Moran, P. (1996), “Bad for practice: a critique of the transaction cost theory”, The Academy of Management Review, Vol. 21 No. 1, pp. 13–47.
    • (1996) The Academy of Management Review , vol.21 , Issue.1 , pp. 13-47
    • Sumantra, G.1    Moran, P.2
  • 40
    • 30344457839 scopus 로고    scopus 로고
    • Extended–enterprise systems' impact on enterprise risk management
    • Sutton, S.G. (2006), “Extended–enterprise systems' impact on enterprise risk management”, Journal of Enterprise Information Management, Vol. 19 No. 1, pp. 97–114.
    • (2006) Journal of Enterprise Information Management , vol.19 , Issue.1 , pp. 97-114
    • Sutton, S.G.1
  • 41
    • 35548936398 scopus 로고    scopus 로고
    • Texas Department of Criminal Justice Texas Department of Criminal Justice Austin, TX
    • Texas Department of Criminal Justice (2001), Supplemental Agreement No. 2 between TDCJ and Northrop Gumman, Texas Department of Criminal Justice, Austin, TX.
    • (2001) Supplemental Agreement No. 2 between TDCJ and Northrop Gumman
  • 42
    • 35548950194 scopus 로고    scopus 로고
    • Texas Department of Information Resources Texas Department of Information Resources Austin, TX
    • Texas Department of Information Resources (1996), Master Contract between TX Department of Information Resources and ISSC, Texas Department of Information Resources, Austin, TX.
    • (1996) Master Contract between TX Department of Information Resources and ISSC
  • 43
    • 0003797465 scopus 로고
    • 2nd ed. Sage Publications Newbury Park, CA
    • Weber, R.P. (1990), Basic Content Analysis, 2nd ed., Sage Publications, Newbury Park, CA.
    • (1990) Basic Content Analysis
    • Weber, R.P.1
  • 44
    • 0031480572 scopus 로고    scopus 로고
    • Information technology in public services: towards the contractual organization?
    • Willcocks, L. and Currie, W.L. (1997), “Information technology in public services: towards the contractual organization?”, British Journal of Management, Vol. 8 No. 1, pp. 107–120.
    • (1997) British Journal of Management , vol.8 , Issue.1 , pp. 107-120
    • Willcocks, L.1    Currie, W.L.2
  • 45
    • 22044440227 scopus 로고    scopus 로고
    • IT outsourcing as strategic partnering: the case of the UK Inland Revenue
    • Willcocks, L. and Kern, T. (1998), “IT outsourcing as strategic partnering: the case of the UK Inland Revenue”, European Journal of Information Systems, Vol. 7 No. 1, pp. 29–45.
    • (1998) European Journal of Information Systems , vol.7 , Issue.1 , pp. 29-45
    • Willcocks, L.1    Kern, T.2
  • 47
    • 21444442251 scopus 로고    scopus 로고
    • To outsource IT or not? Recent research on economics and evaluation practice
    • Willcocks, L., Fitzgerald, G. and Lacity, M. (1996), “To outsource IT or not? Recent research on economics and evaluation practice”, European Journal of Information Systems, Vol. 5 No. 3, pp. 143–160.
    • (1996) European Journal of Information Systems , vol.5 , Issue.3 , pp. 143-160
    • Willcocks, L.1    Fitzgerald, G.2    Lacity, M.3
  • 48
    • 3042774287 scopus 로고    scopus 로고
    • IT and business process outsourcing: the knowledge potential
    • Willcocks, L., Hindle, J., Feeny, D. and Lacity, M. (2004), “IT and business process outsourcing: the knowledge potential”, Information Systems Management, Vol. 21 No. 3, pp. 7–15.
    • (2004) Information Systems Management , vol.21 , Issue.3 , pp. 7-15
    • Willcocks, L.1    Hindle, J.2    Feeny, D.3    Lacity, M.4
  • 50
    • 84993017898 scopus 로고
    • Transaction cost economics: the governance of contractual relations
    • Williamson, O.E. (1979), “Transaction cost economics: the governance of contractual relations”, Journal of Law and Economics, Vol. 22, October, pp. 233–262.
    • (1979) Journal of Law and Economics , vol.22 , Issue.October , pp. 233-262
    • Williamson, O.E.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.