Information Technology in Public Services: Towards the Contractual Organization?

British Journal of Management

Volumn 8, Issue 2 SPEC. ISS., 1997, Pages 107-120

  Willcocks, Leslie P ^a   Currie, Wendy L ^b  

^a UNIVERSITY OF OXFORD   (United Kingdom)

^b UNIVERSITY OF SHEFFIELD   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0031480572     PISSN: 10453172     EISSN: None     Source Type: Journal    
DOI: 10.1111/1467-8551.8.s1.9     Document Type: Article

References (33)

1. Clark, T., R. Zmud and G. McCray (1995). 'The Outsourcing of Information Services: Transforming the Nature of Business in the Information Industry', Journal of Information Technology, 10(4), pp. 221-238.
2. Collins, T. (1993). 'Called to Account', Computer Weekly, 4th February, pp. 6-7.
3. Collins, T. (1996). 'Whitehall Smothers Privatisation Report', Computer Weekly, 29th February, pp. 1-29.
4. Cronk, J. and J. Sharp (1997). 'A Framework for Deciding what to Outsource in Information Technology. In: L. Willcocks and M. Lacity (eds), Strategic Sourcing of Information Systems (forthcoming).
5. Cross, J. (1995). 'IT Outsourcing British Petroleum's Competitive Approach', Harvard Business Review, May-June, pp. 94-104.
6. Feeny, D. and L. Willcocks (1996). 'Capabilities and Skills in the Future IS Function', Oxford Institute of Information Management Research and Discussion Paper 96/8, Templeton College, Oxford.
7. Feeny, D., M. Earl and B. Edwards (1996). 'Organizational Arrangement for IS: Roles of Users and Specialists'. In: M. Earl (ed.), Information Management: The Organizational Dimension. Oxford University Press, Oxford.
8. Hambleton, R. (1994). 'The Contract State and the Future of Public Management', Paper at the Employment Research Unit Conference: The Contract State: The Future of Public Management, Cardiff Business School, 27-28th September, 1994.
9. Hassell, N. (1994). 'Testing Market Testing', Management Today, May, pp. 38-42.
10. Henderson, J. (1990). 'Plugging into Strategic Partnerships: The Critical IS Connection', Sloan Management Review, Spring, pp. 7-18.
11. Kelsey, T (1993). 'Health Authority's Catalogue Of Wasted Millions', The Independent, 4th February, p. 7.
12. Lacity, M, and R. Hirschheim (1995). Beyond the Information Systems Outsourcing Bandwagon. Wiley, Chichester.
13. Lacity, M. and L. Willcocks (1996a). 'Best Practices in Information Technology Sourcing', Executive Report, 2, June, Templeton College, Oxford.
14. Lacity, M. and L. Willcocks (1996b). 'On Interpreting IT Outsourcing from a Transaction Cost Perspective', Oxford Institute of Information Management Working Paper 96/2, Templeton College, Oxford.
15. Lacity, M., L. Willcocks and D. Feeny (1995). 'IT Outsourcing: Maximize Flexibility and Control', Harvard Business Review, May-June, pp. 84-93.
16. McLellan, K., B. Marcolin and P. Beamish (1995). 'Financial and Strategic Motivations Behind IS Outsourcing', Journal of Information Technology, 10(4), pp. 299-321.
17. Margetts, H. and L. Willcocks (1993). 'Information Technology in Public Services: Disaster Faster?', Public Money and Management, April-June, pp. 49-56.
18. Mintzberg, H. (1996). 'Managing Government, Governing Management', Harvard Business Review, May-June, pp. 75-85.
19. Osborne, D. and T. Gaebler (1993). Reinventing Government. How the Entrepreneurial Spirit is Transforming the Public Sector. Plume, New York.
20. Pettigrew, A. (1990). 'Longitudinal Field Research on Change: Theory and Practice', Organization Science, 1(3), pp. 267-292.
21. Pickard, J. (1994). 'Coming to Terms with the Public Sector', Personnel Management Plus, September, pp. 18-19.
22. Pralahad, C. and G. Hamel (1990). 'The Core Competence of the Corporation', Harvard Business Review, 63(3), pp. 79-91.
23. Quinn, J. (1992). 'The Intelligent Enterprise: A New Paradigm', Academy of Management Executive, 6(4), pp. 44-63.
24. Sorabji, D. (1994). '"Created Environments" and Public Management: A Preliminary Model of the Emerging Contract State', Paper at the Employment Research Unit Conference: The Contract State: the Future of Public Management, Cardiff Business School, 27-28th September, 1994.
25. Stewart, J. (1995). 'The Limitations of Government by Contract', Public Money and Management, July, pp. 1-6.
26. Strassmann, P. (1995). 'Outsourcing - A Game for Losers', Computer World, 21st August, p. 75.
27. Walsh, K. (1995). Public Services and Market Mechanisms. Competition, Contracting and the New Public Management Macmillan, London.
28. Walsham, G. (1993). 'Interpretive Case Studies in IS Research: Nature and Method', European Journal of Information Systems, 4(2), pp. 74-81.
29. Willcocks, L. (1994a). 'Managing Information Systems in UK Public Administration: Issues and Prospects', Public Administration, 72(1), pp. 13-32.
30. Willcocks, L. (1994b). 'Collaborating to Compete: Towards Strategic Partnerships in IT Outsourcing?', OXIIM Research and Discussion Paper 94/11, Templeton College, Oxford.
31. Willcocks, L. and G. Fitzgerald (1994). A Business Guide to Outsourcing IT: a Study of European Best Practice in the Selection, Management and Use of External IT Services. Business Intelligence, London.
32. Willcocks, L., G. Fitzgerald and D. Feeny (1995a). 'Outsourcing IT: The Strategic Implications', Long Range Planning, 28(5), pp. 59-70.
33. Willcocks, L., M. Lacity and G. Fitzgerald (1995b). 'IT Outsourcing in Europe and the USA: Assessment Issues', International Journal of Information Technology, 15(5), pp. 333-351.