메뉴 건너뛰기




Volumn 9, Issue 4, 2007, Pages 380-405

The relationships between quality, innovation and business performance: An empirical study

Author keywords

Business performance; Innovation; Process; Product; Quality

Indexed keywords


EID: 34648822950     PISSN: 13684892     EISSN: 17415039     Source Type: Journal    
DOI: 10.1504/IJBPM.2007.013361     Document Type: Article
Times cited : (28)

References (90)
  • 1
    • 0001906797 scopus 로고
    • Innovation: Mapping the winds of creative destruction
    • M.L. Tushman and W.L. Moore Eds, 2 edition, New York: Harper Business, pp
    • Abernathy, W.J. and Clark, K.B. (1988) 'Innovation: mapping the winds of creative destruction', in M.L. Tushman and W.L. Moore (Eds). Readings in the Management of Innovation, 2 edition, New York: Harper Business, pp.55-77.
    • (1988) Readings in the Management of Innovation , pp. 55-77
    • Abernathy, W.J.1    Clark, K.B.2
  • 2
    • 0028529211 scopus 로고
    • Alternative quality improvement practices and organization performance
    • Adam, E.E. (1994) 'Alternative quality improvement practices and organization performance', Journal of Operations Management, Vol. 12, No. 1, pp.27-44.
    • (1994) Journal of Operations Management , vol.12 , Issue.1 , pp. 27-44
    • Adam, E.E.1
  • 3
    • 0030548814 scopus 로고    scopus 로고
    • Development and validation of TQM implementation constructs
    • Ahire, S.L., Golhar, D.Y. and Waller, M.W. (1996) 'Development and validation of TQM implementation constructs', Decision Sciences, Vol. 27, No. 1, pp.23-56.
    • (1996) Decision Sciences , vol.27 , Issue.1 , pp. 23-56
    • Ahire, S.L.1    Golhar, D.Y.2    Waller, M.W.3
  • 4
    • 34648869022 scopus 로고    scopus 로고
    • Key findings about innovation
    • Anonymous
    • Anonymous (2005) 'Key findings about innovation', Financial Executive, Vol. 21, p. 11.
    • (2005) Financial Executive , vol.21 , pp. 11
  • 5
    • 0030077443 scopus 로고    scopus 로고
    • Market orientation and innovation
    • Atuahene-Gima, K. (1996) 'Market orientation and innovation', Journal of Business Research, Vol. 35, No. 2, pp.93-103.
    • (1996) Journal of Business Research , vol.35 , Issue.2 , pp. 93-103
    • Atuahene-Gima, K.1
  • 6
    • 0004797141 scopus 로고
    • Assessing the innovativeness of organizations and its antecedents: Project innovstrat
    • Avlonitis, G.J., Kouremenos, A. and Tzokas, N. (1994) 'Assessing the innovativeness of organizations and its antecedents: project innovstrat', European Journal of Marketing, Vol. 28, No. 11, pp.5-28.
    • (1994) European Journal of Marketing , vol.28 , Issue.11 , pp. 5-28
    • Avlonitis, G.J.1    Kouremenos, A.2    Tzokas, N.3
  • 7
    • 0000576037 scopus 로고    scopus 로고
    • Business strategies in more- and less-innovative firms in Canada
    • Baldwin, J.R. and Johnson, J. (1996) 'Business strategies in more- and less-innovative firms in Canada', Research Policy, Vol. 25, No. 5, pp.785-804.
    • (1996) Research Policy , vol.25 , Issue.5 , pp. 785-804
    • Baldwin, J.R.1    Johnson, J.2
  • 8
    • 84989030168 scopus 로고
    • The effect of introducing important incremental innovations on market share and business survival
    • Summer, pp
    • Banbury, C.M. and Mitchell, W. (1995) 'The effect of introducing important incremental innovations on market share and business survival', Strategic Management Journal, Vol. 16, special issue, Summer, pp. 161-182.
    • (1995) Strategic Management Journal , vol.16 , Issue.SPEC. ISSUE , pp. 161-182
    • Banbury, C.M.1    Mitchell, W.2
  • 9
    • 0039516274 scopus 로고
    • Product rejuvenation: A less risky alternative to product innovation
    • Berenson, C. and Mohr-Jackson, I. (1994) 'Product rejuvenation: a less risky alternative to product innovation', Business Horizons, Vol. 37, No. 6, pp.51-57.
    • (1994) Business Horizons , vol.37 , Issue.6 , pp. 51-57
    • Berenson, C.1    Mohr-Jackson, I.2
  • 10
    • 0008573735 scopus 로고    scopus 로고
    • Resolving the proces versus product innovation dilemma: A consumer choice theoretic approach
    • Bhoovaraghavan, S., Vasudevan, A. and Chandran, R. (1996) 'Resolving the proces versus product innovation dilemma: a consumer choice theoretic approach', Management Science, Vol. 42, pp.232-246.
    • (1996) Management Science , vol.42 , pp. 232-246
    • Bhoovaraghavan, S.1    Vasudevan, A.2    Chandran, R.3
  • 11
    • 44949289016 scopus 로고
    • Manufacturing in the 1990s - productivity, flexibility, and innovation
    • Bolwijn, P.T. and Kumpe, T. (1990) 'Manufacturing in the 1990s - productivity, flexibility, and innovation', Long Range Planning, Vol. 23, No. 4, pp.44-57.
    • (1990) Long Range Planning , vol.23 , Issue.4 , pp. 44-57
    • Bolwijn, P.T.1    Kumpe, T.2
  • 13
    • 0035610759 scopus 로고    scopus 로고
    • Technological innovation in the pharmaceutical industry: The use of organizational control in managing research and development
    • Cardinal, L. (2001) 'Technological innovation in the pharmaceutical industry: the use of organizational control in managing research and development', Organization Science, Vol. 12, No. 1, pp.19-36.
    • (2001) Organization Science , vol.12 , Issue.1 , pp. 19-36
    • Cardinal, L.1
  • 15
    • 0030082315 scopus 로고    scopus 로고
    • New product development: The performance and time-to-market tradeoff
    • Cohen, M.A., Eliashberg, J. and Ho, T.H. (1996) 'New product development: the performance and time-to-market tradeoff', Management Science, Vol. 42, No. 2, pp.173-186.
    • (1996) Management Science , vol.42 , Issue.2 , pp. 173-186
    • Cohen, M.A.1    Eliashberg, J.2    Ho, T.H.3
  • 16
    • 23444439388 scopus 로고    scopus 로고
    • Competitive strategy and the adoption and usage of process innovation
    • Congden, S.W. and Schroeder, D.M. (1996) 'Competitive strategy and the adoption and usage of process innovation', International Journal of Commerce and Management, Vol. 6, Nos. 3/4, pp.5-21.
    • (1996) International Journal of Commerce and Management , vol.6 , Issue.3-4 , pp. 5-21
    • Congden, S.W.1    Schroeder, D.M.2
  • 18
    • 3543090334 scopus 로고    scopus 로고
    • An empirical analysis of the competitive dimensions of quality performance in the automotive supply industry
    • Curkovic, S., Vickery, S.K. and Droge, C. (2000) 'An empirical analysis of the competitive dimensions of quality performance in the automotive supply industry', International Journal of Operations and Productions Management; Vol. 20 No. 3, pp.386-403
    • (2000) International Journal of Operations and Productions Management , vol.20 , Issue.3 , pp. 386-403
    • Curkovic, S.1    Vickery, S.K.2    Droge, C.3
  • 19
    • 84970097289 scopus 로고
    • Organizational size and innovation
    • Damanpour, F. (1992) 'Organizational size and innovation', Organization Studies, Vol. 13, No. 3, pp.375-402.
    • (1992) Organization Studies , vol.13 , Issue.3 , pp. 375-402
    • Damanpour, F.1
  • 20
    • 0035217314 scopus 로고    scopus 로고
    • The dynamics of the adoption of product and process innovations in organizations
    • Damanpour, R. and Gopalakrishnan, S. (2001) 'The dynamics of the adoption of product and process innovations in organizations', Journal of Management Studies, Vol. 38, No. 1, pp.45-65.
    • (2001) Journal of Management Studies , vol.38 , Issue.1 , pp. 45-65
    • Damanpour, R.1    Gopalakrishnan, S.2
  • 21
    • 0003869358 scopus 로고
    • Massachusetts Institute of Technology, Center for Advanced Engineering Study, Cambridge, MA
    • Deming, W.E. (1982) Quality, Productivity, and Competitive Position, Massachusetts Institute of Technology, Center for Advanced Engineering Study, Cambridge, MA.
    • (1982) Quality, Productivity, and Competitive Position
    • Deming, W.E.1
  • 22
    • 0040218852 scopus 로고
    • Corporate culture, customer orientation, and innovativeness in Japanese firms: A quadrad analysis
    • Deshpande, R., Farley, J.U. and Webster Jr., F.E. (1993) 'Corporate culture, customer orientation, and innovativeness in Japanese firms: a quadrad analysis', Journal of Marketing, Vol, 57, No. 1, pp.23-27.
    • (1993) Journal of Marketing , vol.57 , Issue.1 , pp. 23-27
    • Deshpande, R.1    Farley, J.U.2    Webster Jr., F.E.3
  • 23
    • 0001903758 scopus 로고
    • Understanding new markets for new products
    • Dougherty, D. (1990) 'Understanding new markets for new products', Strategic Management Journal, Vol. 11, pp.59-78.
    • (1990) Strategic Management Journal , vol.11 , pp. 59-78
    • Dougherty, D.1
  • 24
    • 0003101207 scopus 로고    scopus 로고
    • Exploding the myth: Do all quality management practices contribute to superior quality performance?
    • Dow, D., Samson, D. and Ford, S. (1999) 'Exploding the myth: do all quality management practices contribute to superior quality performance?' Production and Operations Management, Vol. 8, No. 1, pp. 1-27.
    • (1999) Production and Operations Management , vol.8 , Issue.1 , pp. 1-27
    • Dow, D.1    Samson, D.2    Ford, S.3
  • 25
    • 0021441537 scopus 로고
    • Organization strategy and structural differences for radical versus incremental innovation
    • Ettlie, J.E., Bridges, W.P. and O'Keefe, R.D. (1984) 'Organization strategy and structural differences for radical versus incremental innovation', Management Science, Vol. 30, No. 6, pp.682-695.
    • (1984) Management Science , vol.30 , Issue.6 , pp. 682-695
    • Ettlie, J.E.1    Bridges, W.P.2    O'Keefe, R.D.3
  • 26
    • 0001037391 scopus 로고
    • Lasting improvements in manufacturing performance: In search of a new theory
    • Ferdows, K. and DeMeyer, A. (1990) 'Lasting improvements in manufacturing performance: in search of a new theory', Journal of Operations Management, Vol. 9, No. 2, pp.168-184.
    • (1990) Journal of Operations Management , vol.9 , Issue.2 , pp. 168-184
    • Ferdows, K.1    DeMeyer, A.2
  • 27
    • 0004741607 scopus 로고
    • The relationship between quality management practices, infrastructure and fast product innovation
    • Flynn, B.B. (1994) 'The relationship between quality management practices, infrastructure and fast product innovation', Benchmarking for Quality Management and Technology, Vol. 1, No. 1, pp.48-64.
    • (1994) Benchmarking for Quality Management and Technology , vol.1 , Issue.1 , pp. 48-64
    • Flynn, B.B.1
  • 28
    • 0028401194 scopus 로고
    • A framework for quality management research and an associated measurement instrument
    • Flynn, B.B., Schroeder, R.G. and Sakakibara, S. (1994) 'A framework for quality management research and an associated measurement instrument', Journal of Operations Management, Vol. 11, No. 4, pp.339-366.
    • (1994) Journal of Operations Management , vol.11 , Issue.4 , pp. 339-366
    • Flynn, B.B.1    Schroeder, R.G.2    Sakakibara, S.3
  • 30
    • 0021484181 scopus 로고
    • What does "product quality" really mean?
    • Garvin, D.A. (1984) 'What does "product quality" really mean?' Sloan Management Review, Vol. 26, No. 1, pp.25-43.
    • (1984) Sloan Management Review , vol.26 , Issue.1 , pp. 25-43
    • Garvin, D.A.1
  • 32
    • 0001902722 scopus 로고    scopus 로고
    • A survey instrument for standardizing TQM modeling research
    • Grandzol, J.R. and Gershon, M. (1998) 'A survey instrument for standardizing TQM modeling research', International Journal of Quality Science, Vol. 3, No. 1, pp.80-105.
    • (1998) International Journal of Quality Science , vol.3 , Issue.1 , pp. 80-105
    • Grandzol, J.R.1    Gershon, M.2
  • 33
    • 38249020262 scopus 로고
    • Promoting innovation in a big business
    • Grossi, G. (1990) 'Promoting innovation in a big business', Long Range Planning, Vol. 23, No. 1, pp.41-52.
    • (1990) Long Range Planning , vol.23 , Issue.1 , pp. 41-52
    • Grossi, G.1
  • 34
    • 0029413508 scopus 로고
    • Product and process innovation in the energy industry: The development of integrated tar gasification combined cycle plants (ITGCC)
    • Gulli, F. (1995) 'Product and process innovation in the energy industry: the development of integrated tar gasification combined cycle plants (ITGCC)', Energy Policy, Vol. 23, No. 8, pp.647-658.
    • (1995) Energy Policy , vol.23 , Issue.8 , pp. 647-658
    • Gulli, F.1
  • 37
    • 0000521751 scopus 로고    scopus 로고
    • A composite indicator of a firm's innovativeness - an empirical analysis based on survey data for swiss manufacturing
    • Hollenstein, H. (1996) 'A composite indicator of a firm's innovativeness - an empirical analysis based on survey data for swiss manufacturing', Research Policy, Vol. 25, No. 4, pp.633-645.
    • (1996) Research Policy , vol.25 , Issue.4 , pp. 633-645
    • Hollenstein, H.1
  • 38
    • 0032385443 scopus 로고    scopus 로고
    • Innovation and the quality of labour factor: An empirical investigation in the french food industry
    • Huiban, J.P. and Bouhsina, Z. (1998) 'Innovation and the quality of labour factor: an empirical investigation in the french food industry', Small Business Economics, Vol. 10, No. 4, pp.389-400.
    • (1998) Small Business Economics , vol.10 , Issue.4 , pp. 389-400
    • Huiban, J.P.1    Bouhsina, Z.2
  • 40
    • 0032027674 scopus 로고    scopus 로고
    • The effect of acquisition of technological innovation on organizational performance: A resource-based view
    • Irwin, J.G., Hoffman, J.J. and Lamont, B.T. (1998) 'The effect of acquisition of technological innovation on organizational performance: a resource-based view', Journal of Engineering and Technology Management, Vol. 15, No. 1, pp.25-54.
    • (1998) Journal of Engineering and Technology Management , vol.15 , Issue.1 , pp. 25-54
    • Irwin, J.G.1    Hoffman, J.J.2    Lamont, B.T.3
  • 41
    • 0031108618 scopus 로고    scopus 로고
    • The performance effects of process management techniques
    • Ittner, C.D. and Larcker, D.F. (1997a) 'The performance effects of process management techniques', Management Science, Vol. 43, No. 4, pp.522-534.
    • (1997) Management Science , vol.43 , Issue.4 , pp. 522-534
    • Ittner, C.D.1    Larcker, D.F.2
  • 42
    • 0031482215 scopus 로고    scopus 로고
    • Product development cycle time and organizational performance
    • Ittner, C.D. and Larcker, D.F. (1997b) 'Product development cycle time and organizational performance', Journal of Marketing Research, Vol. 34, No. 1, pp. 13-23.
    • (1997) Journal of Marketing Research , vol.34 , Issue.1 , pp. 13-23
    • Ittner, C.D.1    Larcker, D.F.2
  • 43
    • 0004802014 scopus 로고    scopus 로고
    • The dynamics of continuous improvement - aligning organizational attributes and activities for quality and productivity
    • Jha, S., Noori, H. and Michela, J.L. (1996) 'The dynamics of continuous improvement - aligning organizational attributes and activities for quality and productivity', International Journal of Quality Science, Vol. 1, No. 1, pp.19-47.
    • (1996) International Journal of Quality Science , vol.1 , Issue.1 , pp. 19-47
    • Jha, S.1    Noori, H.2    Michela, J.L.3
  • 45
    • 0010846369 scopus 로고
    • Adaptive responses by conservative and entrepreneurial firms
    • Karagozoglu, N. and Brown, W.B. (1988) 'Adaptive responses by conservative and entrepreneurial firms', Journal of Product Innovation Management, Vol. 5, No. 4, pp.269-281.
    • (1988) Journal of Product Innovation Management , vol.5 , Issue.4 , pp. 269-281
    • Karagozoglu, N.1    Brown, W.B.2
  • 46
    • 0037758317 scopus 로고
    • First-mover advantage: A synthesis, conceptual framework, and research propositions
    • Kerin, R.A., Varadarajan, P.R. and Peterson, R.A. (1992) 'First-mover advantage: a synthesis, conceptual framework, and research propositions', Journal of Marketing, Vol. 56, No. 4, pp.33-52.
    • (1992) Journal of Marketing , vol.56 , Issue.4 , pp. 33-52
    • Kerin, R.A.1    Varadarajan, P.R.2    Peterson, R.A.3
  • 47
    • 0030517079 scopus 로고    scopus 로고
    • Innovation speed: A conceptual model of context, antecedents, and outcomes
    • Kessler, E.H. and Chakrabarti, A.K. (1996) 'Innovation speed: a conceptual model of context, antecedents, and outcomes', Academy of Management Review, Vol. 21, No. 4, pp.1143-1191.
    • (1996) Academy of Management Review , vol.21 , Issue.4 , pp. 1143-1191
    • Kessler, E.H.1    Chakrabarti, A.K.2
  • 49
    • 0033684936 scopus 로고    scopus 로고
    • Innovation versus standardization
    • Kondo, Y. (2000) 'Innovation versus standardization', TQM Magazine, Vol. 12, No. 1, pp.6-10.
    • (2000) TQM Magazine , vol.12 , Issue.1 , pp. 6-10
    • Kondo, Y.1
  • 50
    • 0002959010 scopus 로고
    • Corporate product policy and innovative behavior of European and Japanese multinationals: An empirical investigation
    • Kotabe, M. (1990) 'Corporate product policy and innovative behavior of European and Japanese multinationals: an empirical investigation', Journal of Marketing, Vol. 54, No. 2, pp. 19-33.
    • (1990) Journal of Marketing , vol.54 , Issue.2 , pp. 19-33
    • Kotabe, M.1
  • 51
    • 84963462035 scopus 로고
    • Are product- and process-innovations independent of each other?
    • Kraft, K. (1990) 'Are product- and process-innovations independent of each other?' Applied Economics, Vol. 22, No. 8, pp.1029-1038.
    • (1990) Applied Economics , vol.22 , Issue.8 , pp. 1029-1038
    • Kraft, K.1
  • 52
    • 0000289674 scopus 로고    scopus 로고
    • The contribution of product quality to competitive advantage: Impacts on systematic variance and unexplained variance in returns
    • Kroll, M., Wright, P. and Heiens, R.A. (1999) 'The contribution of product quality to competitive advantage: impacts on systematic variance and unexplained variance in returns', Strategic Management Journal, Vol. 20, pp.375-384.
    • (1999) Strategic Management Journal , vol.20 , pp. 375-384
    • Kroll, M.1    Wright, P.2    Heiens, R.A.3
  • 53
    • 38149146789 scopus 로고
    • A conceptual framework of technological innovation management
    • Lee, M. and Om, K. (1994) 'A conceptual framework of technological innovation management', Technovation, Vol. 14, No. 1, pp.7-16.
    • (1994) Technovation , vol.14 , Issue.1 , pp. 7-16
    • Lee, M.1    Om, K.2
  • 56
    • 0032667643 scopus 로고    scopus 로고
    • Explosion of new products creates challenges - age of innovation requires new tools of quality
    • May, pp
    • Maguire, M. and Hagen, M. (1999) 'Explosion of new products creates challenges - age of innovation requires new tools of quality', Quality Progress, May, pp.29-35.
    • (1999) Quality Progress , pp. 29-35
    • Maguire, M.1    Hagen, M.2
  • 57
    • 0000665945 scopus 로고    scopus 로고
    • Can first-mover and early-mover advantages be sustained in an industry with low barriers to entry/imitation?
    • Makadok, R. (1998) 'Can first-mover and early-mover advantages be sustained in an industry with low barriers to entry/imitation?' Strategic Management Journal, Vol. 19, No. 7, pp.683-696.
    • (1998) Strategic Management Journal , vol.19 , Issue.7 , pp. 683-696
    • Makadok, R.1
  • 58
    • 84989132952 scopus 로고    scopus 로고
    • Miller, D. and Friesen, P.H. (1982) 'Innovation in conservative and entrepreneurial firms: two models of strategic momentum', Strategic Management Journal, 3, No. 1, pp.l-25.
    • Miller, D. and Friesen, P.H. (1982) 'Innovation in conservative and entrepreneurial firms: two models of strategic momentum', Strategic Management Journal, Vol. 3, No. 1, pp.l-25.
  • 59
    • 0004778819 scopus 로고    scopus 로고
    • Strategic relationship between quality management and product innovation
    • Nowak, A. (1997) 'Strategic relationship between quality management and product innovation', Mid-Atlantic Journal of Business, Vol. 33, No. 2, pp.119-135.
    • (1997) Mid-Atlantic Journal of Business , vol.33 , Issue.2 , pp. 119-135
    • Nowak, A.1
  • 60
    • 0032164518 scopus 로고    scopus 로고
    • From experience: Linking product innovation to business growth
    • Patterson, M.L. (1998) 'From experience: linking product innovation to business growth', Journal of Product Innovation Management, Vol. 15, No. 5, pp.390-402.
    • (1998) Journal of Product Innovation Management , vol.15 , Issue.5 , pp. 390-402
    • Patterson, M.L.1
  • 61
    • 85015376762 scopus 로고
    • First-mover advantage: The opportunity curve
    • Patterson, W.C. (1993) 'First-mover advantage: the opportunity curve', Journal of Management Studies, Vol. 30, No. 5, pp.759-777.
    • (1993) Journal of Management Studies , vol.30 , Issue.5 , pp. 759-777
    • Patterson, W.C.1
  • 62
    • 84980237014 scopus 로고
    • The impact of the product/production process interaction on the evolution of strategic response
    • Pearson, J.N., Feldman, H.D. and Bracker, J.S. (1991) 'The impact of the product/production process interaction on the evolution of strategic response', Journal of Management Studies, Vol. 28, No. 2, pp.161-172.
    • (1991) Journal of Management Studies , vol.28 , Issue.2 , pp. 161-172
    • Pearson, J.N.1    Feldman, H.D.2    Bracker, J.S.3
  • 63
    • 0003114898 scopus 로고
    • Product quality, cost position, and business performance: A test of some key hypotheses
    • Philips, L.W., Chang, D.R. and Buzzell, R.D. (1983) 'Product quality, cost position, and business performance: a test of some key hypotheses', Journal of Marketing, Vol. 37, No. 2, pp.26-43.
    • (1983) Journal of Marketing , vol.37 , Issue.2 , pp. 26-43
    • Philips, L.W.1    Chang, D.R.2    Buzzell, R.D.3
  • 64
    • 84970235764 scopus 로고
    • Self-reports in organizational research
    • Podsakoff, P. and Organ, D. (1986) 'Self-reports in organizational research', Journal of Management, Vol. 12, No. 4, pp.531-544.
    • (1986) Journal of Management , vol.12 , Issue.4 , pp. 531-544
    • Podsakoff, P.1    Organ, D.2
  • 65
    • 84948223277 scopus 로고
    • Technology and competitive advantage
    • Porter, M. (1985) 'Technology and competitive advantage', Journal of Business Strategy, Vol. 5, No. 3, pp.60-78.
    • (1985) Journal of Business Strategy , vol.5 , Issue.3 , pp. 60-78
    • Porter, M.1
  • 66
    • 0035452760 scopus 로고    scopus 로고
    • TQM and innovation: A literature review and research framework
    • Prajogo, D.I. and Sohal, A.S. (2001) 'TQM and innovation: a literature review and research framework', Technovation, Vol. 21, No. 9, pp.539-558.
    • (2001) Technovation , vol.21 , Issue.9 , pp. 539-558
    • Prajogo, D.I.1    Sohal, A.S.2
  • 67
    • 1642567884 scopus 로고    scopus 로고
    • A review and classification of total quality management research in Australia and an agenda for future research
    • Rahman, S. and Sohal, A.S. (2002) 'A review and classification of total quality management research in Australia and an agenda for future research', International Journal of Quality and Reliability Management, Vol. 19, No. 1, pp.26-44.
    • (2002) International Journal of Quality and Reliability Management , vol.19 , Issue.1 , pp. 26-44
    • Rahman, S.1    Sohal, A.S.2
  • 68
    • 0030530697 scopus 로고    scopus 로고
    • Beyond process: TQM content and firm performance
    • Reed, R., Lemak, D.J. and Montgomery, J.C. (1996) 'Beyond process: TQM content and firm performance', Academy of Management Review, Vol. 21, No. 1, pp. 173-202.
    • (1996) Academy of Management Review , vol.21 , Issue.1 , pp. 173-202
    • Reed, R.1    Lemak, D.J.2    Montgomery, J.C.3
  • 69
    • 0001967665 scopus 로고    scopus 로고
    • Product innovation, product-market competition and persistent profitability in the US pharmaceutical industry
    • Roberts, P.W. (1999), 'Product innovation, product-market competition and persistent profitability in the US pharmaceutical industry', Strategic Management Journal, Vol. 20, No. 7, pp.655-670.
    • (1999) Strategic Management Journal , vol.20 , Issue.7 , pp. 655-670
    • Roberts, P.W.1
  • 71
    • 0006260171 scopus 로고    scopus 로고
    • Redefining the product life cycle: The five-element product wave
    • Ryan, C. and Riggs, W.E. (1996) 'Redefining the product life cycle: the five-element product wave', Business Horizons, Vol. 39, No. 5, pp.33-40.
    • (1996) Business Horizons , vol.39 , Issue.5 , pp. 33-40
    • Ryan, C.1    Riggs, W.E.2
  • 72
    • 84986037596 scopus 로고    scopus 로고
    • Profitability in market-oriented SMEs: Does product innovation matter?
    • Salavou, H. (2002) 'Profitability in market-oriented SMEs: does product innovation matter?' European Journal of Innovation Management, Vol. 5, No. 3, pp. 164-171.
    • (2002) European Journal of Innovation Management , vol.5 , Issue.3 , pp. 164-171
    • Salavou, H.1
  • 73
    • 0032632415 scopus 로고    scopus 로고
    • The relationship between total quality management practices and operational performance
    • Samson, D. and Terziovski, M. (1999) 'The relationship between total quality management practices and operational performance', Journal of Operations Management, Vol. 17, No. 4, pp.393-409.
    • (1999) Journal of Operations Management , vol.17 , Issue.4 , pp. 393-409
    • Samson, D.1    Terziovski, M.2
  • 74
    • 84962968942 scopus 로고
    • An instrument for measuring the critical factors of quality management
    • Saraph, J.V., Benson, P.G. and Schroeder, R.G. (1989) 'An instrument for measuring the critical factors of quality management', Decision Sciences, Vol. 20, No. 4, pp.810-829.
    • (1989) Decision Sciences , vol.20 , Issue.4 , pp. 810-829
    • Saraph, J.V.1    Benson, P.G.2    Schroeder, R.G.3
  • 75
    • 84989052341 scopus 로고
    • A dynamic perspective on the impact of process innovation upon competitive strategies
    • Schroeder, D.M. (1990) 'A dynamic perspective on the impact of process innovation upon competitive strategies', Strategic Management Journal, Vol. 11, pp.25-41.
    • (1990) Strategic Management Journal , vol.11 , pp. 25-41
    • Schroeder, D.M.1
  • 76
    • 0004806421 scopus 로고    scopus 로고
    • How organizational structure influences success in various types of innovation
    • Sciulli, L.M. (1998) 'How organizational structure influences success in various types of innovation', Journal of Retail Banking Services, Vol. 20, No. 1, pp. 13-18.
    • (1998) Journal of Retail Banking Services , vol.20 , Issue.1 , pp. 13-18
    • Sciulli, L.M.1
  • 77
    • 0000837771 scopus 로고    scopus 로고
    • Customer-led and market-led: Let's not confuse the two
    • Slater, S.F. and Narver, J.C. (1998) 'Customer-led and market-led: let's not confuse the two', Strategic Management Journal, Vol. 19, No. 10, pp. 1001-1006.
    • (1998) Strategic Management Journal , vol.19 , Issue.10 , pp. 1001-1006
    • Slater, S.F.1    Narver, J.C.2
  • 78
    • 0039903652 scopus 로고
    • Balancing speed and quality in product innovation
    • Sonnenberg, H. (1993) 'Balancing speed and quality in product innovation', Canadian Business Review, Vol. 20, No. 3, pp. 19-22.
    • (1993) Canadian Business Review , vol.20 , Issue.3 , pp. 19-22
    • Sonnenberg, H.1
  • 79
    • 0007041148 scopus 로고
    • Time and innovation
    • Stalk, G. (1993) 'Time and innovation', Canadian Business Review, Vol. 20, No. 3, pp.15-18.
    • (1993) Canadian Business Review , vol.20 , Issue.3 , pp. 15-18
    • Stalk, G.1
  • 80
    • 0009387542 scopus 로고
    • Accelerating innovation
    • Starr, M.K. (1992) 'Accelerating innovation', Business Horizons, Vol. 35, No. 4, pp.44-51.
    • (1992) Business Horizons , vol.35 , Issue.4 , pp. 44-51
    • Starr, M.K.1
  • 81
    • 0030529141 scopus 로고    scopus 로고
    • Organizational innovativeness: Exploring the relationship between organizational determinants of innovation, types of innovations, and measures of organizational performance
    • Subramanian, A. and Nilakanta, S. (1996) 'Organizational innovativeness: exploring the relationship between organizational determinants of innovation, types of innovations, and measures of organizational performance', Omega, Vol. 24, No. 6, pp.631-647.
    • (1996) Omega , vol.24 , Issue.6 , pp. 631-647
    • Subramanian, A.1    Nilakanta, S.2
  • 82
    • 0001155664 scopus 로고    scopus 로고
    • Management of innovation in services
    • Sundbo, J. (1997) 'Management of innovation in services', The Service Industries Journal, Vol. 17, No. 3, pp.432-455.
    • (1997) The Service Industries Journal , vol.17 , Issue.3 , pp. 432-455
    • Sundbo, J.1
  • 85
    • 0036094981 scopus 로고    scopus 로고
    • The impact of process innovations on firm's productivity growth: The case of Spain
    • Vivero, R.L. (2002) 'The impact of process innovations on firm's productivity growth: the case of Spain', Applied Economics, Vol. 34, No. 8, pp. 1007-1016.
    • (2002) Applied Economics , vol.34 , Issue.8 , pp. 1007-1016
    • Vivero, R.L.1
  • 87
    • 0029357614 scopus 로고
    • Business environment, operations strategy, and performance: An empirical study of Singapore manufacturers
    • Ward, P.T., Duray, R., Leong, G.K. and Sum, C.C. (1995) 'Business environment, operations strategy, and performance: an empirical study of Singapore manufacturers', Journal of Operations Management, Vol. 13, No. 2, pp.99-115.
    • (1995) Journal of Operations Management , vol.13 , Issue.2 , pp. 99-115
    • Ward, P.T.1    Duray, R.2    Leong, G.K.3    Sum, C.C.4
  • 88
    • 84968118338 scopus 로고
    • How sustainable is your competitive advantage?
    • Williams, J.R. (1992) 'How sustainable is your competitive advantage?' California Management Review, Vol. 34, No. 3, pp.29-51.
    • (1992) California Management Review , vol.34 , Issue.3 , pp. 29-51
    • Williams, J.R.1
  • 89
    • 0031248666 scopus 로고    scopus 로고
    • Yamin, S., Mavondo, F., Gunasekaran, A. and Sarros, J. (1997) 'A study of competitive strategy, organizational innovation and organizational performance among Australian manufacturing companies', International Journal of Production Economics, 52, No. 1,2, pp.161-172.
    • Yamin, S., Mavondo, F., Gunasekaran, A. and Sarros, J. (1997) 'A study of competitive strategy, organizational innovation and organizational performance among Australian manufacturing companies', International Journal of Production Economics, Vol. 52, No. 1,2, pp.161-172.
  • 90
    • 0004789621 scopus 로고
    • Moving from continuous to discontinuous innovation in FMCG: A re-engineering perspective
    • Zairi, M. (1995) 'Moving from continuous to discontinuous innovation in FMCG: a re-engineering perspective', World Class Design to Manufacture, Vol. 2, No. 5, pp.32-37.
    • (1995) World Class Design to Manufacture , vol.2 , Issue.5 , pp. 32-37
    • Zairi, M.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.