메뉴 건너뛰기




Volumn 26, Issue 3, 2007, Pages 255-262

Diversity and cultural competence training in health care organizations: Hallmarks of success

Author keywords

Cultural competence; Diversity; Strategy; Training

Indexed keywords

CULTURAL ANTHROPOLOGY; EDUCATION; HEALTH CARE FACILITY; HEALTH CARE PERSONNEL; HUMAN; PROFESSIONAL COMPETENCE; REVIEW; UNITED STATES;

EID: 34548416637     PISSN: 15255794     EISSN: None     Source Type: Journal    
DOI: 10.1097/01.HCM.0000285018.18773.ed     Document Type: Review
Times cited : (36)

References (33)
  • 2
    • 0033785758 scopus 로고    scopus 로고
    • Can cultural competency reduce racial and ethnic racial health disparities? A review and conceptual model
    • Brach C, Fraser I. Can cultural competency reduce racial and ethnic racial health disparities? A review and conceptual model. Med Care Res Rev. 2000;57(suppl 1):183.
    • (2000) Med Care Res Rev , vol.57 , Issue.SUPPL. 1 , pp. 183
    • Brach, C.1    Fraser, I.2
  • 3
    • 17244364177 scopus 로고    scopus 로고
    • Cultural competence and health care disparities: Key perspectives and trends
    • Bettancourt JR, Green AR, Carrillo JE, Park ER. Cultural competence and health care disparities: key perspectives and trends. Health Aff. 2005;24(2):499-506.
    • (2005) Health Aff , vol.24 , Issue.2 , pp. 499-506
    • Bettancourt, J.R.1    Green, A.R.2    Carrillo, J.E.3    Park, E.R.4
  • 5
    • 0003712403 scopus 로고    scopus 로고
    • Chicago, IL: Health Administration Press;
    • Dreachslin J. Diversity Leadership. Chicago, IL: Health Administration Press; 1996.
    • (1996) Diversity Leadership
    • Dreachslin, J.1
  • 6
    • 0028726371 scopus 로고
    • Diversity management: Key to future success
    • Svehla T. Diversity management: key to future success. Front Health Serv Manage. 1994;11(2):3-33.
    • (1994) Front Health Serv Manage , vol.11 , Issue.2 , pp. 3-33
    • Svehla, T.1
  • 7
    • 0036131160 scopus 로고    scopus 로고
    • Racial/ethnic diversity management and cultural competency: The case of Pennsylvania hospitals
    • Weech-Maldonado R, Dreachslin JL, Dansky K, De Souza G. Racial/ethnic diversity management and cultural competency: the case of Pennsylvania hospitals. J Healthc Manag. 2002;47(2):111-127.
    • (2002) J Healthc Manag , vol.47 , Issue.2 , pp. 111-127
    • Weech-Maldonado, R.1    Dreachslin, J.L.2    Dansky, K.3    De Souza, G.4
  • 8
    • 33747191695 scopus 로고    scopus 로고
    • Reactions to diversity training: An international comparison
    • Holladay CL, Quinones MA. Reactions to diversity training: an international comparison. Hum Resour Dev Q. 2005;16(4):529.
    • (2005) Hum Resour Dev Q , vol.16 , Issue.4 , pp. 529
    • Holladay, C.L.1    Quinones, M.A.2
  • 9
    • 34548432839 scopus 로고    scopus 로고
    • Diversity leadership development and organizational performance: Designing effective interventions
    • Submitted for publication
    • Foster Curtis E, Dreachslin JL. Diversity leadership development and organizational performance: designing effective interventions. Submitted for publication.
    • Foster Curtis, E.1    Dreachslin, J.L.2
  • 10
    • 0009418296 scopus 로고    scopus 로고
    • Building and assessing cultural diversity skills: Implications for sales training
    • Bush VD, Ingram TN. Building and assessing cultural diversity skills: implications for sales training. Ind Mark Manage. 2000;30(1):65.
    • (2000) Ind Mark Manage , vol.30 , Issue.1 , pp. 65
    • Bush, V.D.1    Ingram, T.N.2
  • 11
    • 0037504060 scopus 로고    scopus 로고
    • Applying theory to the design of cultural competency training for medical students: A case study
    • Crandall SJ, George G, Marion GS, Davis S. Applying theory to the design of cultural competency training for medical students: a case study. Acad Med. 2003;78(6):588-594.
    • (2003) Acad Med , vol.78 , Issue.6 , pp. 588-594
    • Crandall, S.J.1    George, G.2    Marion, G.S.3    Davis, S.4
  • 12
    • 1542374024 scopus 로고    scopus 로고
    • Evaluating the effect of cultural competency training on medical student attitudes
    • Crosson JC, Deng W, Brazeau C, Boyd L, Soto-Greene M. Evaluating the effect of cultural competency training on medical student attitudes. Fam Med. 2004;36(3):199-203.
    • (2004) Fam Med , vol.36 , Issue.3 , pp. 199-203
    • Crosson, J.C.1    Deng, W.2    Brazeau, C.3    Boyd, L.4    Soto-Greene, M.5
  • 13
    • 0035106212 scopus 로고    scopus 로고
    • The development and evaluation of a program to teach cultural diversity to medical undergraduate students
    • Dogra N. The development and evaluation of a program to teach cultural diversity to medical undergraduate students. Med Educ. 2001;35(3):232-241.
    • (2001) Med Educ , vol.35 , Issue.3 , pp. 232-241
    • Dogra, N.1
  • 14
    • 0141942054 scopus 로고    scopus 로고
    • Diversity training in graduate school: An exploratory evaluation of the safe zone project
    • Finkel MJ, Storaasli RD, Bandele A, Schaefer V. Diversity training in graduate school: an exploratory evaluation of the safe zone project. Prof Psychol Res Pract. 2003;34(5):555.
    • (2003) Prof Psychol Res Pract , vol.34 , Issue.5 , pp. 555
    • Finkel, M.J.1    Storaasli, R.D.2    Bandele, A.3    Schaefer, V.4
  • 15
    • 0942268011 scopus 로고    scopus 로고
    • Impacting student perceptions of and attitudes toward race in the interracial communication course
    • Harris TM. Impacting student perceptions of and attitudes toward race in the interracial communication course. Commun Educ. 2003;52(3/4):311.
    • (2003) Commun Educ , vol.52 , Issue.3-4 , pp. 311
    • Harris, T.M.1
  • 16
    • 0035642463 scopus 로고    scopus 로고
    • Attitudes of Hispanics and Anglos surrounding a workforce diversity intervention
    • Hood JN, Muller HJ, Seitz P. Attitudes of Hispanics and Anglos surrounding a workforce diversity intervention. Hisp J Behav Sci. 2001;23(4):444.
    • (2001) Hisp J Behav Sci , vol.23 , Issue.4 , pp. 444
    • Hood, J.N.1    Muller, H.J.2    Seitz, P.3
  • 17
    • 1642633958 scopus 로고    scopus 로고
    • An evaluation study of field instructors: A collaborative approach to enhancing cultural competence
    • Armour MP, Bain B, Rubio R. An evaluation study of field instructors: a collaborative approach to enhancing cultural competence. J Soc Work Educ. 2004;40(1):27.
    • (2004) J Soc Work Educ , vol.40 , Issue.1 , pp. 27
    • Armour, M.P.1    Bain, B.2    Rubio, R.3
  • 18
    • 0037504003 scopus 로고    scopus 로고
    • Teaching social and cultural awareness to medical students: It's all very nice to talk about it in theory, but ultimately it makes no difference
    • Beagan BL. Teaching social and cultural awareness to medical students: "it's all very nice to talk about it in theory, but ultimately it makes no difference." Acad Med. 2003;78(6):605-614.
    • (2003) Acad Med , vol.78 , Issue.6 , pp. 605-614
    • Beagan, B.L.1
  • 20
    • 0033831730 scopus 로고    scopus 로고
    • Assessing outcomes in a multicultural training course: A qualitative study
    • Tomlinson-Clarke S. Assessing outcomes in a multicultural training course: a qualitative study. Couns Psychol Q. 2000;13(2):221.
    • (2000) Couns Psychol Q , vol.13 , Issue.2 , pp. 221
    • Tomlinson-Clarke, S.1
  • 21
    • 0005921604 scopus 로고    scopus 로고
    • Workforce diversity training: From anti-discrimination compliance to organizational development
    • Bendick M Jr, Egan ML, Lofhjelm SM. Workforce diversity training: from anti-discrimination compliance to organizational development. Hum Resour Plann. 2001;24(2):10.
    • (2001) Hum Resour Plann , vol.24 , Issue.2 , pp. 10
    • Bendick Jr, M.1    Egan, M.L.2    Lofhjelm, S.M.3
  • 23
    • 0141728761 scopus 로고    scopus 로고
    • Valuing diversity: A tale of two organizations
    • Gilbert JA, Ivancevich JM. Valuing diversity: a tale of two organizations. Acad Manage Exec. 2000;14(1):93.
    • (2000) Acad Manage Exec , vol.14 , Issue.1 , pp. 93
    • Gilbert, J.A.1    Ivancevich, J.M.2
  • 24
    • 0345443187 scopus 로고    scopus 로고
    • The effects of diversity on business performance: Report of the Diversity Research Network
    • Kochan T, Bezrukova K, Ely R, et al. The effects of diversity on business performance: report of the Diversity Research Network. Hum Resour Manag. 2003;42(1):3.
    • (2003) Hum Resour Manag , vol.42 , Issue.1 , pp. 3
    • Kochan, T.1    Bezrukova, K.2    Ely, R.3
  • 25
    • 84886523076 scopus 로고    scopus 로고
    • The effectiveness of managerial leadership development programs: A meta-analysis of studies from 1982 to 2001
    • Collins DB, Horton EF. The effectiveness of managerial leadership development programs: a meta-analysis of studies from 1982 to 2001. Hum Resour Dev Q. 2004;15(2):217-248.
    • (2004) Hum Resour Dev Q , vol.15 , Issue.2 , pp. 217-248
    • Collins, D.B.1    Horton, E.F.2
  • 26
    • 0003525850 scopus 로고    scopus 로고
    • Institute of Medicine, Washington, DC: National Academy Press;
    • Institute of Medicine. Crossing the Quality Chasm. Washington, DC: National Academy Press; 2001.
    • (2001) Crossing the Quality Chasm
  • 27
    • 34548408934 scopus 로고    scopus 로고
    • California Pan-Ethnic Health Network (CPEHN). Diverse Patients, Disparate Experience: The Use of Standardized Patient Satisfaction Surveys in Assessing the Cultural Competence of Health Care Organizations. Oakland, CA: CPEHN; 2001.
    • California Pan-Ethnic Health Network (CPEHN). Diverse Patients, Disparate Experience: The Use of Standardized Patient Satisfaction Surveys in Assessing the Cultural Competence of Health Care Organizations. Oakland, CA: CPEHN; 2001.
  • 28
    • 34548386421 scopus 로고    scopus 로고
    • Hays RD, Weech-Maldonado R, Brown J, Sand K, Dreachslin JL, Dansky KH. Final report: cultural competency assessment tool for hospitals, contract number 282-00-0005, task order no. 7, project task officer: Guadalupe Pacheco. Washington, DC: Office of Minority Health, DHHS; 2006.
    • Hays RD, Weech-Maldonado R, Brown J, Sand K, Dreachslin JL, Dansky KH. Final report: cultural competency assessment tool for hospitals, contract number 282-00-0005, task order no. 7, project task officer: Guadalupe Pacheco. Washington, DC: Office of Minority Health, DHHS; 2006.
  • 29
    • 84992803573 scopus 로고    scopus 로고
    • A review of cross-cultural training: Best practices, guidelines, and research needs
    • Littrell LN, Salas E. A review of cross-cultural training: best practices, guidelines, and research needs. Hum Resour Dev Rev. 2005;4(3):305-334.
    • (2005) Hum Resour Dev Rev , vol.4 , Issue.3 , pp. 305-334
    • Littrell, L.N.1    Salas, E.2
  • 30
    • 0035183016 scopus 로고    scopus 로고
    • Race, ethnicity, and careers in healthcare management
    • Dreachslin JL, Sprainer E, Jimpson G. Race, ethnicity, and careers in healthcare management. J Healthc Manag. 2001;46(6):397-410.
    • (2001) J Healthc Manag , vol.46 , Issue.6 , pp. 397-410
    • Dreachslin, J.L.1    Sprainer, E.2    Jimpson, G.3
  • 31
    • 85047686528 scopus 로고    scopus 로고
    • Unlearning automatic biases: The malleability of implicit prejudice and stereotypes
    • Rudman LA, Ashmore RD, Gary ML. "Unlearning" automatic biases: the malleability of implicit prejudice and stereotypes. J Pers Soc Psychol. 2001;81(5):856.
    • (2001) J Pers Soc Psychol , vol.81 , Issue.5 , pp. 856
    • Rudman, L.A.1    Ashmore, R.D.2    Gary, M.L.3
  • 33
    • 4043149308 scopus 로고    scopus 로고
    • The effects of diversity awareness training on differential treatment
    • Sanchez JI, Medkik N. The effects of diversity awareness training on differential treatment. Group Organ Manage. 2004;29(4):517.
    • (2004) Group Organ Manage , vol.29 , Issue.4 , pp. 517
    • Sanchez, J.I.1    Medkik, N.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.