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Zhang, Q., Vonderembse, M.A. and Lim, J-S. (2003) ‘Manufacturing flexibility: defining and analysing relationships among competence, capability, and customer satisfaction’, Journal of Operations Management, Vol. 21, pp.173–191.
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(2003)
Journal of Operations Management
, vol.21
, pp. 173-191
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Zhang, Q.1
Vonderembse, M.A.2
Lim, J.-S.3
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