Strangers in the night: Speeddating, CCI and service businesses

Service Business

Volumn 1, Issue 3, 2007, Pages 211-232

  Baron, Steve ^a   Patterson, Anthony ^a   Harris, Kim ^b   Hodgson, Julia ^a  

^a UNIVERSITY OF LIVERPOOL   (United Kingdom)

^b UNIVERSITY OF LINCOLN   (United Kingdom)

Author keywords

Consumer experience; Customer to customer interactions; Service businesses; Servicescapes; Speeddating

Indexed keywords

EID: 34547110782     PISSN: 18628516     EISSN: 18628508     Source Type: Journal    
DOI: 10.1007/s11628-007-0031-1     Document Type: Article

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