Strengthening the quality - Loyalty linkage: The role of customer orientation and interpersonal relationship

Service Industries Journal

Volumn 27, Issue 4, 2007, Pages 471-494

  Chao, Pei ^a   Fu, Hsin Pin ^a   Lu, Iuan Yuan ^b  

^a NATIONAL KAOHSIUNG UNIVERSITY OF APPLIED SCIENCES   (Taiwan)

^b NATIONAL SUN YAT SEN UNIVERSITY   (Taiwan)

Author keywords

[No Author keywords available]

Indexed keywords

BUSINESS SERVICE; EMPIRICAL ANALYSIS; INDUSTRIAL ENTERPRISE; RESOURCE ALLOCATION;

EID: 34250683021     PISSN: 02642069     EISSN: 17439507     Source Type: Journal    
DOI: 10.1080/02642060701346425     Document Type: Article

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