-
2
-
-
33847044699
-
-
Report of the Auditor General of Canada to the House of Commons, ch. 9. Ottawa: Auditor General of Canada
-
Auditor General of Canada (2002) Modernizing Accountability in the Public Sector. Report of the Auditor General of Canada to the House of Commons, ch. 9. Ottawa: Auditor General of Canada.
-
(2002)
Modernizing Accountability in the Public Sector
-
-
-
4
-
-
0347063584
-
“Managing for Outcomes”: Accountability and Thrust
-
Baehler, K. (2003) ‘“Managing for Outcomes”: Accountability and Thrust’, Australian Journal of Public Administration 62(4): 23-23.
-
(2003)
Australian Journal of Public Administration
, vol.62
, Issue.4
, pp. 23
-
-
Baehler, K.1
-
5
-
-
33847060369
-
Can Public Sector Organizations Learn?
-
Barrados, M. and J. Mayne (2003) ‘Can Public Sector Organizations Learn?’, OECD Journal on Budgeting 3(3): 87–103.
-
(2003)
OECD Journal on Budgeting
, vol.3
, Issue.3
, pp. 87-103
-
-
Barrados, M.1
Mayne, J.2
-
7
-
-
12344282255
-
The Psychological Barriers to Performance Management, or Why isn't Everyone Jumping on the Performance-Management Bandwagon
-
Behn, R. (2002) ‘The Psychological Barriers to Performance Management, or Why isn't Everyone Jumping on the Performance-Management Bandwagon’, Public Performance and Management Review 26(1): 5–25.
-
(2002)
Public Performance and Management Review
, vol.26
, Issue.1
, pp. 5-25
-
-
Behn, R.1
-
9
-
-
0037817216
-
Goal Displacement: Assessing the Motivation for Organizational Cheating
-
Bohte, J. and K. J. Meier (2000) ‘Goal Displacement: Assessing the Motivation for Organizational Cheating’, Public Administration Review 60(2): 173–182.
-
(2000)
Public Administration Review
, vol.60
, Issue.2
, pp. 173-182
-
-
Bohte, J.1
Meier, K.J.2
-
10
-
-
1942490085
-
Performance Measurement and Management: The Achilles’ Heel in Administrative Modernization
-
Bouckaert, G. and B. G. Peters (2002) ‘Performance Measurement and Management: The Achilles’ Heel in Administrative Modernization’, Public Performance and Management Review 25(4): 359–362.
-
(2002)
Public Performance and Management Review
, vol.25
, Issue.4
, pp. 359-362
-
-
Bouckaert, G.1
Peters, B.G.2
-
11
-
-
85084580239
-
Assessment of Performance Reports: A Comparative Perspective
-
in R. Schwartz and J. Mayne (eds) New Brunswick, NJ: Transaction Publishers
-
Boyle, R. (2005) ‘Assessment of Performance Reports: A Comparative Perspective’, in R. Schwartz and J. Mayne (eds) Quality Matters: Seeking Confidence in Evaluation, Auditing and Performance Reporting, pp. 279–297. New Brunswick, NJ: Transaction Publishers.
-
(2005)
Quality Matters: Seeking Confidence in Evaluation, Auditing and Performance Reporting
, pp. 279-297
-
-
Boyle, R.1
-
12
-
-
23444445874
-
Setting Public Service Outcome Targets: Lessons from Local Public Service Agreements
-
Boyne, G. A. and J. Law (2005) ‘Setting Public Service Outcome Targets: Lessons from Local Public Service Agreements’, Public Money and Management 25(4): 253–260.
-
(2005)
Public Money and Management
, vol.25
, Issue.4
, pp. 253-260
-
-
Boyne, G.A.1
Law, J.2
-
14
-
-
33847067008
-
Government Performance: Lessons and Challenges
-
Curristine, T. (2005a) ‘Government Performance: Lessons and Challenges’, OECD Journal on Budgeting 5(1): 127–151.
-
(2005)
OECD Journal on Budgeting
, vol.5
, Issue.1
, pp. 127-151
-
-
Curristine, T.1
-
15
-
-
33847051550
-
Performance Information in the Budget Process: Results of the OECD 2005 Questionnaire
-
Curristine, T. (2005b) ‘Performance Information in the Budget Process: Results of the OECD 2005 Questionnaire’, OECD Journal on Budgeting 5(2): 87–127.
-
(2005)
OECD Journal on Budgeting
, vol.5
, Issue.2
, pp. 87-127
-
-
Curristine, T.1
-
16
-
-
33847083448
-
-
IMF Working Paper, International Monetary Fund. Retrieved (April 2005) from
-
Diamond, J. (2005) Establishing a Performance Management Framework for Government. IMF Working Paper, International Monetary Fund. Retrieved (April 2005) from http://www.imf.org/external/pubs/cat/longres.cfm?sk=17809.0
-
(2005)
Establishing a Performance Management Framework for Government
-
-
Diamond, J.1
-
17
-
-
0036891269
-
Performance Measurement Redux
-
Feller, I. (2002) ‘Performance Measurement Redux’, American Journal of Evaluation 23(4): 435–452.
-
(2002)
American Journal of Evaluation
, vol.23
, Issue.4
, pp. 435-452
-
-
Feller, I.1
-
20
-
-
33847071126
-
We Need a New Concept of Accountability
-
Hatry, H. (1997) ‘We Need a New Concept of Accountability’, The Public Manager 26(3): 37–38.
-
(1997)
The Public Manager
, vol.26
, Issue.3
, pp. 37-38
-
-
Hatry, H.1
-
21
-
-
0036270768
-
Thermometer or Sauna? Performance Measurement and Democratic Assistance in the United States Agency for International Development (USAID)
-
Hirschmann, D. (2002) ‘Thermometer or Sauna? Performance Measurement and Democratic Assistance in the United States Agency for International Development (USAID)’, Public Administration 80(2): 235–255.
-
(2002)
Public Administration
, vol.80
, Issue.2
, pp. 235-255
-
-
Hirschmann, D.1
-
22
-
-
0041615567
-
The Use of Performance Information in External Reporting: An Empirical Study of UK Executive Agencies
-
Hyndman, N. S. and R. Anderson (1995) ‘The Use of Performance Information in External Reporting: An Empirical Study of UK Executive Agencies’, Financial Accountability and Management 11(1): 1–17.
-
(1995)
Financial Accountability and Management
, vol.11
, Issue.1
, pp. 1-17
-
-
Hyndman, N.S.1
Anderson, R.2
-
23
-
-
33847008201
-
Where are They Now? Performance Measurement Pioneers Offer Lessons from the Long, Hard Road
-
(May/June):
-
Itell, J. (1998) ‘Where are They Now? Performance Measurement Pioneers Offer Lessons from the Long, Hard Road’, The New Public Innovator (May/June): 11–17.
-
(1998)
The New Public Innovator
, pp. 11-17
-
-
Itell, J.1
-
24
-
-
2942625232
-
Coming up Short on Nonfinancial Performance Measurement
-
(Nov.):
-
Ittner, C. and D. Larcker (2003) ‘Coming up Short on Nonfinancial Performance Measurement’, Harvard Business Review (Nov.): 88–95.
-
(2003)
Harvard Business Review
, pp. 88-95
-
-
Ittner, C.1
Larcker, D.2
-
25
-
-
0031479727
-
The Global Revolution in Public Management: Driving Themes, Missing Links
-
Kettl, D. F. (1997) ‘The Global Revolution in Public Management: Driving Themes, Missing Links’, Policy Analysis and Management 16(3): 446–462.
-
(1997)
Policy Analysis and Management
, vol.16
, Issue.3
, pp. 446-462
-
-
Kettl, D.F.1
-
28
-
-
84937340773
-
Addressing Attribution through Contribution Analysis: Using Performance Measures Sensibly
-
Mayne, J. (2001) ‘Addressing Attribution through Contribution Analysis: Using Performance Measures Sensibly’, Canadian Journal of Program Evaluation 16(1): 1–24.
-
(2001)
Canadian Journal of Program Evaluation
, vol.16
, Issue.1
, pp. 1-24
-
-
Mayne, J.1
-
29
-
-
85055303638
-
Reporting on Outcomes: Setting Performance Expectations and Telling Performance Stories
-
Mayne, J. (2004) ‘Reporting on Outcomes: Setting Performance Expectations and Telling Performance Stories’, Canadian Journal of Program Evaluation 19(1): 31–60.
-
(2004)
Canadian Journal of Program Evaluation
, vol.19
, Issue.1
, pp. 31-60
-
-
Mayne, J.1
-
30
-
-
33847028278
-
Performance Studies: The Missing Link?
-
Mayne, J. (2006) ‘Performance Studies: The Missing Link?’, Canadian Journal of Program Evaluation 21(2): 201–208.
-
(2006)
Canadian Journal of Program Evaluation
, vol.21
, Issue.2
, pp. 201-208
-
-
Mayne, J.1
-
31
-
-
0002576253
-
Nonprofit Performance Indicators in the Public Sector
-
Mayston, D. J. (1985) ‘Nonprofit Performance Indicators in the Public Sector’, Financial Accountability and Management 1(1): 51–74.
-
(1985)
Financial Accountability and Management
, vol.1
, Issue.1
, pp. 51-74
-
-
Mayston, D.J.1
-
32
-
-
0039563421
-
Budgeter's Views of State Performance-Budgeting Systems: Distinctions across Branches
-
Melkers, J. E. and K. G. Willoughby (2001) ‘Budgeter's Views of State Performance-Budgeting Systems: Distinctions across Branches’, Public Administration Review 61(1): 54–64.
-
(2001)
Public Administration Review
, vol.61
, Issue.1
, pp. 54-64
-
-
Melkers, J.E.1
Willoughby, K.G.2
-
34
-
-
21344499351
-
Developing Performance Indicators for Local Government: The Scottish Experience
-
Midwinter, A. (1994) ‘Developing Performance Indicators for Local Government: The Scottish Experience’, Public Money and Management 14(2): 37–43.
-
(1994)
Public Money and Management
, vol.14
, Issue.2
, pp. 37-43
-
-
Midwinter, A.1
-
35
-
-
15944406483
-
Goal-Based Learning and the Future of Performance Management
-
Moynihan, D. P. (2005) ‘Goal-Based Learning and the Future of Performance Management’, Public Administration Review 65(2): 203–216.
-
(2005)
Public Administration Review
, vol.65
, Issue.2
, pp. 203-216
-
-
Moynihan, D.P.1
-
36
-
-
33645051471
-
Managing for Results in State Government: Evaluating a Decade of Reform
-
Moynihan, D. P. (2006) ‘Managing for Results in State Government: Evaluating a Decade of Reform’, Public Administration Review 66(1): 77–89.
-
(2006)
Public Administration Review
, vol.66
, Issue.1
, pp. 77-89
-
-
Moynihan, D.P.1
-
37
-
-
0036947150
-
Managing through Measurement or Meaning? Lessons from Experience with New Zealand's Public Sector Performance Management Systems
-
Norman, R. (2002) ‘Managing through Measurement or Meaning? Lessons from Experience with New Zealand's Public Sector Performance Management Systems’, International Review of Administrative Sciences 68: 619–628.
-
(2002)
International Review of Administrative Sciences
, vol.68
, pp. 619-628
-
-
Norman, R.1
-
38
-
-
84996226844
-
-
Balanced Scorecard Report 4(1), retrieved (Dec. 2004) from
-
Norton, D. P. (2002) ‘Managing Strategy is Managing Change’, Balanced Scorecard Report 4(1), retrieved (Dec. 2004) from http://harvardbusinessonline.hbsp.harvard.edu/b01/en/files/newsletters/bsr-sample.pdf;jsessionid=THNHXYQPDH0OKAKRGWCB5VQBKE0YIIPS?_requestid=11865
-
(2002)
‘Managing Strategy is Managing Change’
-
-
Norton, D.P.1
-
40
-
-
0842337035
-
Harmonizing Donor Practices for Effective Aid Delivery
-
Good Practice Papers, Paris: OECD. Retrieved (2 May 2005) from
-
OECD (2003) Harmonizing Donor Practices for Effective Aid Delivery, Good Practice Papers, DAC Guidelines and Reference Series. Paris: OECD. Retrieved (2 May 2005) from http://www.oecd.org/dataoecd/0/48/20896122.pdf
-
(2003)
DAC Guidelines and Reference Series
-
-
-
42
-
-
21444441339
-
-
Ottawa: Office of the Auditor General of Canada. Retrieved (2 May 2005) at
-
Office of the Auditor General of Canada (2000) Implementing Results-Based Management: Lessons from the Literature. Ottawa: Office of the Auditor General of Canada. Retrieved (2 May 2005) at http://www.oag-bvg.gc.ca/domino/other.nsf/html/00rbme.html
-
(2000)
Implementing Results-Based Management: Lessons from the Literature
-
-
-
44
-
-
0032162293
-
Effective Use and Misuse of Performance Measurement
-
Perrin, B. (1998) ‘Effective Use and Misuse of Performance Measurement’, American Journal of Evaluation 19: 367–379.
-
(1998)
American Journal of Evaluation
, vol.19
, pp. 367-379
-
-
Perrin, B.1
-
46
-
-
33847021790
-
Moving from Outputs to Outcomes: Practical Advice from Governments Around the World
-
Washington, DC: IBM Centre for the Business of Government and the World Bank
-
Perrin, B. (2006) Moving from Outputs to Outcomes: Practical Advice from Governments Around the World. Managing for Performance and Results Series. Washington, DC: IBM Centre for the Business of Government and the World Bank.
-
(2006)
Managing for Performance and Results Series
-
-
Perrin, B.1
-
47
-
-
33847063405
-
Integrating Financial Management and Performance Management
-
Pollitt, C. (2001) ‘Integrating Financial Management and Performance Management’, OECD Journal on Budgeting 1(2): 7–37.
-
(2001)
OECD Journal on Budgeting
, vol.1
, Issue.2
, pp. 7-37
-
-
Pollitt, C.1
-
49
-
-
33847048932
-
-
(presentation), the Balanced Scorecard Institute, US Foundation for Performance Measurement. Retrieved (December 2004) from
-
Rohm, H. (2003) ‘Improve Public Sector Results with a Balanced Scorecard: Nine Steps to Success’ (presentation), the Balanced Scorecard Institute, US Foundation for Performance Measurement. Retrieved (December 2004) from http://www.balancedscorecard.org/files/Improve_Public_Sector_Perf_w_BSC_0203.swf
-
(2003)
‘Improve Public Sector Results with a Balanced Scorecard: Nine Steps to Success’
-
-
Rohm, H.1
-
50
-
-
33847023404
-
The Performing State: Reflection on an Idea Whose Time has Come But Whose Implementation has Not
-
Schick, A. (2003) ‘The Performing State: Reflection on an Idea Whose Time has Come But Whose Implementation has Not’, OECD Journal on Budgeting 3(2): 71–103.
-
(2003)
OECD Journal on Budgeting
, vol.3
, Issue.2
, pp. 71-103
-
-
Schick, A.1
-
52
-
-
0009235752
-
The Colour Purple: Perceptions of Accountability across the Tasman
-
Shergold, P. (1997) ‘The Colour Purple: Perceptions of Accountability across the Tasman’, Public Administration and Development 17: 293–306.
-
(1997)
Public Administration and Development
, vol.17
, pp. 293-306
-
-
Shergold, P.1
-
53
-
-
21844510395
-
Performance Indicators and Outcome in the Public Sector
-
(Oct.–Dec.):
-
Smith, P. (1995) ‘Performance Indicators and Outcome in the Public Sector’, Public Money and Management (Oct.–Dec.): 13–16.
-
(1995)
Public Money and Management
, pp. 13-16
-
-
Smith, P.1
-
55
-
-
33847051958
-
-
Retrieved (19 November 2004) from
-
United Nations Development Programme (2004) UNDP Results Framework. Retrieved (19 November 2004) from http://www.gm-unccd.org/FIELD/Multi/UNDP/UNDPResFram.pdf
-
(2004)
UNDP Results Framework
-
-
-
57
-
-
0038035451
-
-
GAO/HEHS/GGD-97–138. Washington, DC: United States General Accounting Office
-
United States General Accounting Office (1997b) Managing for Results: Analytic Challenges in Measuring Performance. GAO/HEHS/GGD-97–138. Washington, DC: United States General Accounting Office.
-
(1997)
Managing for Results: Analytic Challenges in Measuring Performance
-
-
-
58
-
-
84996235104
-
Three Spheres of Performance Governance: Spanning the Boundaries from Single-Organisation Focus towards a Partnership Network
-
EGPA 2004 Annual Conference, Ljubljana, Slovenia
-
Uusikylä, P. and V. Valovirta (2004) ‘Three Spheres of Performance Governance: Spanning the Boundaries from Single-Organisation Focus towards a Partnership Network’, EGPA 2004 Annual Conference, Ljubljana, Slovenia.
-
(2004)
-
-
Uusikylä, P.1
Valovirta, V.2
-
61
-
-
85013845002
-
Clarifying Goals, Reporting Results
-
in D. J. Rog (ed.). New Directions for Evaluation, 76; San Francisco: Jossey-Bass
-
Wholey, J. S. (1997) ‘Clarifying Goals, Reporting Results’, in D. J. Rog (ed.) Progress and Future Directions in Evaluation: Perspectives on Theory, Practice and Methods, pp. 95–105. New Directions for Evaluation, 76; San Francisco: Jossey-Bass.
-
(1997)
Progress and Future Directions in Evaluation: Perspectives on Theory, Practice and Methods
, pp. 95-105
-
-
Wholey, J.S.1
-
62
-
-
0012121333
-
Performance-Based Management: Responding to the Challenges
-
Wholey, J. S. (1999) ‘Performance-Based Management: Responding to the Challenges’, Public Productivity and Management Review 22(3): 288–307.
-
(1999)
Public Productivity and Management Review
, vol.22
, Issue.3
, pp. 288-307
-
-
Wholey, J.S.1
-
64
-
-
0036003008
-
Dysfunctional Effects of League Tables: A Comparison between English and Scottish Primary Schools
-
Wiggins, A. and P. Tymms (2002) ‘Dysfunctional Effects of League Tables: A Comparison between English and Scottish Primary Schools’, Public Money and Management 22(1): 43–48.
-
(2002)
Public Money and Management
, vol.22
, Issue.1
, pp. 43-48
-
-
Wiggins, A.1
Tymms, P.2
-
65
-
-
0242510907
-
Measuring Government in the Early Twentieth Century
-
Williams, D. (2003) ‘Measuring Government in the Early Twentieth Century’, Public Administration Review 63(6): 643–659.
-
(2003)
Public Administration Review
, vol.63
, Issue.6
, pp. 643-659
-
-
Williams, D.1
-
66
-
-
1042305990
-
-
Development Committee (Joint Ministerial Committee of the Boards of Governors of the World Bank and the International Monetary Fund on the Transfer of Resources to Developing Countries). Retrieved (2 May 2005) from
-
World Bank (2002) Better Measuring, Monitoring, and Managing for Development Results. Development Committee (Joint Ministerial Committee of the Boards of Governors of the World Bank and the International Monetary Fund on the Transfer of Resources to Developing Countries). Retrieved (2 May 2005) from http://siteresources.worldbank.org/DEVCOMMINT/Documentation/90015418/DC2002-0019(E)-Results.pdf
-
(2002)
Better Measuring, Monitoring, and Managing for Development Results
-
-
World, B.1
|