Classification of quality attributes

Managing Service Quality

Volumn 17, Issue 1, 2007, Pages 54-73

  Witell, Lars ^a   Löfgren, Martin ^a  

^a KARLSTAD UNIVERSITY   (Sweden)

Author keywords

Business planning; Quality; Sweden

Indexed keywords

EID: 33846687500     PISSN: 09604529     EISSN: None     Source Type: Journal    
DOI: 10.1108/09604520710720674     Document Type: Article

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