메뉴 건너뛰기




Volumn 12, Issue 1, 2007, Pages 8-24

A framework for responsive health policy and corporate communication

Author keywords

Communication; Corporate communications; Health and safety; Risk assessment

Indexed keywords


EID: 33846632308     PISSN: 13563289     EISSN: None     Source Type: Journal    
DOI: 10.1108/13563280710723723     Document Type: Article
Times cited : (5)

References (52)
  • 1
    • 84937311978 scopus 로고
    • Legitimate endeavors: impression management strategies used by an organization in crisis
    • Allen, M. and Cailouet, R. (1994), “Legitimate endeavors: impression management strategies used by an organization in crisis”, Communication Monographs, Vol. 61, pp. 44-62.
    • (1994) Communication Monographs , vol.61 , pp. 44-62
    • Allen, M.1    Cailouet, R.2
  • 3
    • 0011048466 scopus 로고    scopus 로고
    • South-Western College Publishing/Thomson Learning, Cincinnati, OH.
    • Barton, L. (2001), Crisis in Organizations II, South-Western College Publishing/Thomson Learning, Cincinnati, OH.
    • (2001) Crisis in Organizations II
    • Barton, L.1
  • 4
    • 0031161113 scopus 로고    scopus 로고
    • Image repair discourse and crisis communication
    • Benoit, W.L. (1997), “Image repair discourse and crisis communication”, Public Relations Review, Vol. 23, pp. 177-86.
    • (1997) Public Relations Review , vol.23 , pp. 177-186
    • Benoit, W.L.1
  • 5
    • 0003094980 scopus 로고    scopus 로고
    • A critical analysis of US Air's image repair discourse
    • Benoit, W.L. and Czerwinski, A. (1997), “A critical analysis of US Air's image repair discourse”, Business Communication Quarterly, Vol. 60, pp. 38-57.
    • (1997) Business Communication Quarterly , vol.60 , pp. 38-57
    • Benoit, W.L.1    Czerwinski, A.2
  • 7
    • 0141734678 scopus 로고    scopus 로고
    • Comparative studies of risk perception: a review of twenty years research
    • Boholm, A. (1998), “Comparative studies of risk perception: a review of twenty years research”, Journal of Risk Research, Vol. 1, pp. 135-63.
    • (1998) Journal of Risk Research , vol.1 , pp. 135-163
    • Boholm, A.1
  • 9
    • 8844231769 scopus 로고    scopus 로고
    • West Pharmaceutical's explosion: structuring crisis discourse knowledge
    • Coombs, W.T. (2004), “West Pharmaceutical's explosion: structuring crisis discourse knowledge”, Public Relations Review, Vol. 30, pp. 467-73.
    • (2004) Public Relations Review , vol.30 , pp. 467-473
    • Coombs, W.T.1
  • 10
    • 0001682764 scopus 로고    scopus 로고
    • Communication and Attributions in a Crisis: An Experimental Study in Crisis Communication
    • Coombs, W.T. and Holladay, S.J. (1996), “Communication and Attributions in a Crisis: An Experimental Study in Crisis Communication”, Journal of Public Relations Research, Vol. 8, pp. 279-95.
    • (1996) Journal of Public Relations Research , vol.8 , pp. 279-295
    • Coombs, W.T.1    Holladay, S.J.2
  • 14
    • 0036347059 scopus 로고    scopus 로고
    • Towards a postmodern research agenda for public relations
    • Holtzhausen, D.R. (2002), “Towards a postmodern research agenda for public relations”, Public Relations Review, Vol. 28, pp. 251-64.
    • (2002) Public Relations Review , vol.28 , pp. 251-264
    • Holtzhausen, D.R.1
  • 15
    • 0036924324 scopus 로고    scopus 로고
    • A new approach to risk evaluation and management: risk-based, precaution-based and discourse-based management
    • Klinke, A. and Renn, O. (2002), “A new approach to risk evaluation and management: risk-based, precaution-based and discourse-based management”, Risk Analysis, Vol. 22, pp. 1071-94.
    • (2002) Risk Analysis , vol.22 , pp. 1071-1094
    • Klinke, A.1    Renn, O.2
  • 17
    • 84909098987 scopus 로고    scopus 로고
    • Exposing the errors: an examination of the nature of organizational crises
    • in Millar, D.P. and Heath, R.L. (Eds), Lawrence Erlbaum Associates, Mahwah, NJ
    • Millar, D.P. (2004), “Exposing the errors: an examination of the nature of organizational crises”, in Millar, D.P. and Heath, R.L. (Eds), Responding to Crisis: A Rhetorical Approach to Crisis Communication, Lawrence Erlbaum Associates, Mahwah, NJ, pp. 19-31.
    • (2004) Responding to Crisis: A Rhetorical Approach to Crisis Communication , pp. 19-31
    • Millar, D.P.1
  • 19
    • 33846579887 scopus 로고    scopus 로고
    • Strategic challenges for the corporate communicators in public service
    • in Oliver, S. (Ed.), Routledge, London, ISBN: 0-415-33419-5.
    • Moreira, J.P.K. and Eglin, J. (2004), “Strategic challenges for the corporate communicators in public service”, in Oliver, S. (Ed.), Handbook of Corporate Communication and Strategic Public Relations, Routledge, London, ISBN: 0-415-33419-5.
    • (2004) Handbook of Corporate Communication and Strategic Public Relations
    • Moreira, J.P.K.1    Eglin, J.2
  • 20
    • 0030167015 scopus 로고    scopus 로고
    • Chaos theory as a model for managing issues and crises
    • Murphy, P. (1996), “Chaos theory as a model for managing issues and crises”, Public Relations Review, Vol. 22, pp. 95-113.
    • (1996) Public Relations Review , vol.22 , pp. 95-113
    • Murphy, P.1
  • 22
    • 33846647737 scopus 로고    scopus 로고
    • Tips and techniques: crisis management
    • Vol. 28, Public Relations Society of America, (accessed 10 February 2005)
    • PRSA (2005), “Tips and techniques: crisis management”, Relations Review, Vol. 28, Public Relations Society of America, (accessed 10 February 2005), pp. 243-50.
    • (2005) Relations Review , pp. 243-250
  • 23
    • 28244481413 scopus 로고    scopus 로고
    • Risk perception and communication: lessons form the food and food packaging industry
    • Renn, O. (2005), “Risk perception and communication: lessons form the food and food packaging industry”, Food Additives and Contaminants, Vol. 22 No. 10, pp. 1061-71.
    • (2005) Food Additives and Contaminants , vol.22 , Issue.10 , pp. 1061-1071
    • Renn, O.1
  • 24
    • 0036887849 scopus 로고    scopus 로고
    • Chaos and crisis: propositions for a general theory of crisis communication
    • Seeger, M.W. (2002), “Chaos and crisis: propositions for a general theory of crisis communication”, Public Relations Review, Vol. 28, pp. 329-37.
    • (2002) Public Relations Review , vol.28 , pp. 329-337
    • Seeger, M.W.1
  • 25
    • 84990344939 scopus 로고    scopus 로고
    • Explaining Enron: communication and responsible leadership
    • Seeger, M.W. and Ulmer, R.R. (2003), “Explaining Enron: communication and responsible leadership”, Management Communication Quarterly, Vol. 17, pp. 58-84.
    • (2003) Management Communication Quarterly , vol.17 , pp. 58-84
    • Seeger, M.W.1    Ulmer, R.R.2
  • 26
    • 0037906639 scopus 로고    scopus 로고
    • Risk perception in Western Europe
    • Sjoberg, L. (1999), “Risk perception in Western Europe”, Ambio, Vol. 28, pp. 543-9.
    • (1999) Ambio , vol.28 , pp. 543-549
    • Sjoberg, L.1
  • 27
    • 0028104157 scopus 로고
    • Public perceptions of the potential hazards associated with food-production and food-consumption
    • Sparks, P. and Shepherd, R. (1994), “Public perceptions of the potential hazards associated with food-production and food-consumption”, Risk Analysis, Vol. 14, pp. 799-806.
    • (1994) Risk Analysis , vol.14 , pp. 799-806
    • Sparks, P.1    Shepherd, R.2
  • 28
    • 28044444349 scopus 로고    scopus 로고
    • Towards a postmodern understanding of crisis communication
    • Tyler, L. (2005), “Towards a postmodern understanding of crisis communication”, Public Relations Review, Vol. 31, pp. 566-71.
    • (2005) Public Relations Review , vol.31 , pp. 566-571
    • Tyler, L.1
  • 29
    • 33846627999 scopus 로고    scopus 로고
    • Strategies for managing global environmental risks
    • Springer, Berlin.
    • WBGU (2000), “Strategies for managing global environmental risks”, Annual Report, Springer, Berlin.
    • (2000) Annual Report
  • 31
    • 85066200001 scopus 로고    scopus 로고
    • The Halcion affair: public relations and the construction of ideological world view
    • Berger, B.K. (1999), “The Halcion affair: public relations and the construction of ideological world view”, Journal of Public Relations Research, Vol. 11, pp. 185-203.
    • (1999) Journal of Public Relations Research , vol.11 , pp. 185-203
    • Berger, B.K.1
  • 32
    • 21844483747 scopus 로고
    • Stories of the storytelling organization: a postmodern analysis of Disney as ‘Tamara-Land’
    • Boje, D.M. (1995), “Stories of the storytelling organization: a postmodern analysis of Disney as ‘Tamara-Land’”, Academy of Management Journal, Vol. 38, pp. 997-1035.
    • (1995) Academy of Management Journal , vol.38 , pp. 997-1035
    • Boje, D.M.1
  • 33
    • 0003353801 scopus 로고    scopus 로고
    • Storytelling at administrative science quarterly:warding off the postmodern barbarians
    • Boje, D.M., Fitzgibbons, D.E. and Steingard, D.S. (1996), “Storytelling at administrative science quarterly:warding off the postmodern barbarians”.
    • (1996)
    • Boje, D.M.1    Fitzgibbons, D.E.2    Steingard, D.S.3
  • 34
    • 84972754404 scopus 로고
    • Modernism, postmodernism, and organizational analysis: an introduction
    • Cooper, R. and Burrell, G. (1988), “Modernism, postmodernism, and organizational analysis: an introduction”, Organization Studies, Vol. 9, pp. 91-112.
    • (1988) Organization Studies , vol.9 , pp. 91-112
    • Cooper, R.1    Burrell, G.2
  • 35
    • 0000427255 scopus 로고    scopus 로고
    • There's no two-way symmetric about it: a postmodern examination of public relations textbooks
    • Duffy, M.E. (2000), “There's no two-way symmetric about it: a postmodern examination of public relations textbooks”, Critical Studies in Media Communication, Vol. 17, pp. 294-315.
    • (2000) Critical Studies in Media Communication , vol.17 , pp. 294-315
    • Duffy, M.E.1
  • 36
    • 4344676579 scopus 로고
    • Postmodern practice: perspectives and prospects
    • in Blyler, N.R. and Thralls, C. (Eds), Sage, Newbury Park, CA.
    • Freed, R.C. (1993), “Postmodern practice: perspectives and prospects”, in Blyler, N.R. and Thralls, C. (Eds), Professional Communication: The Social Perspective, Sage, Newbury Park, CA.
    • (1993) Professional Communication: The Social Perspective
    • Freed, R.C.1
  • 38
    • 84909027414 scopus 로고    scopus 로고
    • Telling a story: a narrative approach to communication during a crisis
    • in Millar, D.P. and Heath, R.L. (Eds), Lawrence Erlbaum Associates, Mahwah, NJ
    • Heath, R.L. (2004), “Telling a story: a narrative approach to communication during a crisis”, in Millar, D.P. and Heath, R.L. (Eds), Responding to Crisis: A Rhetorical Approach to Crisis Communication, Lawrence Erlbaum Associates, Mahwah, NJ, pp. 167-87.
    • (2004) Responding to Crisis: A Rhetorical Approach to Crisis Communication , pp. 167-187
    • Heath, R.L.1
  • 39
    • 28044460770 scopus 로고    scopus 로고
    • A rhetorical approach to crisis communication: management, communication processes, and strategic responses
    • in Millar, D. and Heath, L. (Eds), Lawrence Erlbaum Associates, Mahwah, NJ
    • Heath, R.L. and Millar, D.P. (2004), “A rhetorical approach to crisis communication: management, communication processes, and strategic responses”, in Millar, D. and Heath, L. (Eds), Responding to Crisis: A Rhetorical Approach to Crisis Communication, Lawrence Erlbaum Associates, Mahwah, NJ, pp. 167-87.
    • (2004) Responding to Crisis: A Rhetorical Approach to Crisis Communication , pp. 167-187
    • Heath, R.L.1    Millar, D.P.2
  • 40
    • 85066180244 scopus 로고    scopus 로고
    • Resistance from the margins: the postmodern public relations practitioner as organizational activist
    • Holtzhausen, D.R. (2002), “Resistance from the margins: the postmodern public relations practitioner as organizational activist”, Journal of Public Relations Research, Vol. 14, pp. 57-84.
    • (2002) Journal of Public Relations Research , vol.14 , pp. 57-84
    • Holtzhausen, D.R.1
  • 41
    • 0001959295 scopus 로고    scopus 로고
    • Eco-identity as discursive struggle: Royal Dutch/Shell, Brent Spar, and Nigeria
    • Livesey, S.M. (2001), “Eco-identity as discursive struggle: Royal Dutch/Shell, Brent Spar, and Nigeria”, The Journal of Business Communication, Vol. 38, pp. 58-91.
    • (2001) The Journal of Business Communication , vol.38 , pp. 58-91
    • Livesey, S.M.1
  • 43
    • 0003594395 scopus 로고
    • University of Minnesota Press, Minneapolis, MN, Original work published in 1979, G. Bennington, B. Massouri, Trans.
    • Lyotard, J-F. (1984), The Postmodern Condition: A Report on Knowledge, University of Minnesota Press, Minneapolis, MN, Original work published in 1979, G. Bennington, B. Massouri, Trans.
    • (1984) The Postmodern Condition: A Report on Knowledge
    • Lyotard, J.-F.1
  • 44
    • 0001287960 scopus 로고
    • Deconstructing organizational taboos: the suppression of gender conflict in organizations
    • Martin, J. (1990), “Deconstructing organizational taboos: the suppression of gender conflict in organizations”, Organization Science, Vol. 1, pp. 339-59.
    • (1990) Organization Science , vol.1 , pp. 339-359
    • Martin, J.1
  • 45
    • 0031231838 scopus 로고    scopus 로고
    • A postmodern view of public relations: sign and reality
    • Mickey, T.J. (1997), “A postmodern view of public relations: sign and reality”, Public Relations Review, Vol. 23, pp. 271-84.
    • (1997) Public Relations Review , vol.23 , pp. 271-284
    • Mickey, T.J.1
  • 46
    • 33846619928 scopus 로고    scopus 로고
    • Journal of the Corporate Communication Institute – ‘healthcare stakeholders and the resource shortage dilemma: a contribution to corporate communication theory’
    • Moreira, J.P. (2003), “Journal of the Corporate Communication Institute – ‘healthcare stakeholders and the resource shortage dilemma: a contribution to corporate communication theory’”, CCI Annual Proceedings, New York, pp. 27-35.
    • (2003) CCI Annual Proceedings, New York , pp. 27-35
    • Moreira, J.P.1
  • 47
    • 0001137924 scopus 로고    scopus 로고
    • Communication, organization, and crisis
    • in Roloff, M.E. (Ed.), Sage, Thousand Oaks, CA
    • Seeger, M.W., Sellnow, T.L. and Ulmer, R.R. (1998), “Communication, organization, and crisis”, in Roloff, M.E. (Ed.), Communication Yearbook, Vol. 21, Sage, Thousand Oaks, CA, pp. 231-76.
    • (1998) Communication Yearbook , vol.21 , pp. 231-276
    • Seeger, M.W.1    Sellnow, T.L.2    Ulmer, R.R.3
  • 48
    • 38149144663 scopus 로고
    • Six years and counting: learning from crisis management at Bhopal
    • Sen, F. and Egelhoff, W.G. (1991), “Six years and counting: learning from crisis management at Bhopal”, Public Relations Review, Vol. 17, pp. 69-83.
    • (1991) Public Relations Review , vol.17 , pp. 69-83
    • Sen, F.1    Egelhoff, W.G.2
  • 49
    • 0036347413 scopus 로고    scopus 로고
    • Postmodernism for modernist public relations: the cash value and application of critical research in public relations
    • Toth, E.L. (2002), “Postmodernism for modernist public relations: the cash value and application of critical research in public relations”, Public Relations Review, Vol. 28, pp. 243-50.
    • (2002) Public Relations Review , vol.28 , pp. 243-250
    • Toth, E.L.1
  • 50
    • 0002049193 scopus 로고    scopus 로고
    • Liability means never being able to say you're sorry: corporate guilt, legal constraints, and defensiveness in corporate communication
    • Tyler, L. (1997), “Liability means never being able to say you're sorry: corporate guilt, legal constraints, and defensiveness in corporate communication”, Management Communication Quarterly, Vol. 11, pp. 51-73.
    • (1997) Management Communication Quarterly , vol.11 , pp. 51-73
    • Tyler, L.1
  • 51
    • 15844399648 scopus 로고    scopus 로고
    • Meta-narration's role in restructuring perceptions of crisis: NHTSA's failure in the Ford-Firestone crisis
    • Venette, S.J., Sellnow, T.L. and Lang, P.A. (2003), “Meta-narration's role in restructuring perceptions of crisis: NHTSA's failure in the Ford-Firestone crisis”, The Journal of Business Communication, Vol. 40, pp. 219-36.
    • (2003) The Journal of Business Communication , vol.40 , pp. 219-236
    • Venette, S.J.1    Sellnow, T.L.2    Lang, P.A.3


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.