-
1
-
-
85033643987
-
A nasty turn for Ford? An Explorer rollover lawsuit tries to show that the Firestone crisis is not just about tires
-
January 15
-
A nasty turn for Ford? An Explorer rollover lawsuit tries to show that the Firestone crisis is not just about tires. (2001, January 15). Time, 157, 45.
-
(2001)
Time
, vol.157
, pp. 45
-
-
-
2
-
-
84965395313
-
From causes to events: Notes on narrative positivism
-
Abbott, A. (1992). From causes to events: Notes on narrative positivism. Sociological Methods and Research 20(4), 428-455.
-
(1992)
Sociological Methods and Research
, vol.20
, Issue.4
, pp. 428-455
-
-
Abbott, A.1
-
3
-
-
85033647200
-
-
Administrator, National Highway Traffic Safety Administration. In Commerce Committee, House of Representatives. Firestone Tire Recall. C-SPAN Videotape 159809
-
Bailey, S. (2000). Remarks made by Dr. Sue Bailey, Administrator, National Highway Traffic Safety Administration. In Commerce Committee, House of Representatives. Firestone Tire Recall. C-SPAN Videotape 159809.
-
(2000)
Remarks Made by Dr. Sue Bailey
-
-
Bailey, S.1
-
5
-
-
84940603900
-
Richard M. Nixon's rhetorical strategies in his public statements on Watergate
-
Benoit, W. L. (1982). Richard M. Nixon's rhetorical strategies in his public statements on Watergate. Southern Speech Communication Journal, 47, 192-211.
-
(1982)
Southern Speech Communication Journal
, vol.47
, pp. 192-211
-
-
Benoit, W.L.1
-
8
-
-
0001848004
-
Sears's repair of its auto service image: Image restoration discourse in the corporate sector
-
Benoit, W. L. (1995b). Sears's repair of its auto service image: Image restoration discourse in the corporate sector. Communication Studies, 46, 89-105.
-
(1995)
Communication Studies
, vol.46
, pp. 89-105
-
-
Benoit, W.L.1
-
9
-
-
79959304118
-
The Tonya Harding controversy: An analysis of image restoration strategies
-
Benoit, W. L., & Hanczor, R. S. (1994). The Tonya Harding controversy: An analysis of image restoration strategies. Communication Quarterly, 42, 416-433.
-
(1994)
Communication Quarterly
, vol.42
, pp. 416-433
-
-
Benoit, W.L.1
Hanczor, R.S.2
-
10
-
-
85033637116
-
-
U. S. Representative, Virginia. In Commerce Committee, House of Representatives. Firestone Tire Recall. C-SPAN Videotape 159809
-
Bliley, T. J., Jr. (2000). Remarks made by T. J. Bliley, Jr., U. S. Representative, Virginia. In Commerce Committee, House of Representatives. Firestone Tire Recall. C-SPAN Videotape 159809.
-
(2000)
Remarks Made by T. J. Bliley, Jr.
-
-
Bliley Jr., T.J.1
-
11
-
-
55449101149
-
More indications hazards of tires were long known
-
Sept 7
-
Bradsher, K & Wald, M. L. (2000, Sept 7). More indications hazards of tires were long known. The New York Times, A1.
-
(2000)
The New York Times
-
-
Bradsher, K.1
Wald, M.L.2
-
12
-
-
55449084623
-
Prepare for a pumped-up NHTSA
-
October
-
Brooke, L. (2000, October). Prepare for a pumped-up NHTSA. Automotive Industries, 180, 7.
-
(2000)
Automotive Industries
, vol.180
, pp. 7
-
-
Brooke, L.1
-
16
-
-
85033657233
-
-
U. S. Representative, Colorado. In Commerce Committee, House of Representatives. Firestone Tire Recall. C-SPAN Videotape 159809
-
DeGette, D. (2000). Remarks made by D. DeGette, U. S. Representative, Colorado. In Commerce Committee, House of Representatives. Firestone Tire Recall. C-SPAN Videotape 159809.
-
(2000)
Remarks Made by D. DeGette
-
-
DeGette, D.1
-
17
-
-
85033652327
-
-
U. S. Representative, Michigan. In Commerce Committee, House of Representatives. Firestone Tire Recall. C-SPAN Videotape 159809
-
Dingell, J. D. (2000). Remarks made by J. D. Dingell, U. S. Representative, Michigan. In Commerce Committee, House of Representatives. Firestone Tire Recall. C-SPAN Videotape 159809.
-
(2000)
Remarks Made by J. D. Dingell
-
-
Dingell, J.D.1
-
19
-
-
55449120270
-
Firestone settles rollover cases
-
October
-
Firestone settles rollover cases. (2001, October). Claims, 49, 13.
-
(2001)
Claims
, vol.49
, pp. 13
-
-
-
20
-
-
85033638710
-
Firestone announces replacement program: NHTSA ends tire investigation
-
October 4. 1008277n0495
-
Firestone announces replacement program: NHTSA ends tire investigation. (2001, October 4). US Newswire, 1008277n0495.
-
(2001)
US Newswire
-
-
-
21
-
-
84949075282
-
Narration as a human communication paradigm: The case of public moral argument
-
Fisher, W. R. (1984). Narration as a human communication paradigm: The case of public moral argument. Communication Monographs, 51, 1-22.
-
(1984)
Communication Monographs
, vol.51
, pp. 1-22
-
-
Fisher, W.R.1
-
23
-
-
85033659349
-
-
March 29 United Press International, 1008088w7755
-
Ford tire recall ending. (2002, March 29). United Press International, 1008088w7755.
-
(2002)
Ford Tire Recall Ending
-
-
-
24
-
-
55449108380
-
Brand vs. reputation: Managing an intangible asset
-
Frost, A. R. & Cook, C. (1999). Brand vs. reputation: Managing an intangible asset. Communication World, 16, 22-23.
-
(1999)
Communication World
, vol.16
, pp. 22-23
-
-
Frost, A.R.1
Cook, C.2
-
25
-
-
85033648944
-
Storied innovation: Using narratives in the creation of new knowledge and the process of innovation
-
Paper presented at the Seattle, WA
-
Hamel, S. A. (2000). Storied innovation: Using narratives in the creation of new knowledge and the process of innovation. Paper presented at the National Communication Association Annual Conference, Seattle, WA.
-
(2000)
National Communication Association Annual Conference
-
-
Hamel, S.A.1
-
26
-
-
0002679794
-
Symbols, rituals, and power: The lost dimensions of crisis management
-
t'Hart, P. (1993). Symbols, rituals, and power: The lost dimensions of crisis management. Journal of Contingencies and Crisis Management, 1, 36-50.
-
(1993)
Journal of Contingencies and Crisis Management
, vol.1
, pp. 36-50
-
-
T'Hart, P.1
-
27
-
-
84937290621
-
Rethinking crisis: Narratives of the New Right and constructions of crisis
-
Hay, C. (1995). Rethinking crisis: Narratives of the New Right and constructions of crisis. Rethinking Marxism, 8, 60-76.
-
(1995)
Rethinking Marxism
, vol.8
, pp. 60-76
-
-
Hay, C.1
-
28
-
-
0041049106
-
Narrating crisis: The discursive construction of the "Winter of Discontent"
-
Electronic version
-
Hay, C. (1996). Narrating crisis: The discursive construction of the "Winter of Discontent" [Electronic version]. Sociology, 30, 253-278.
-
(1996)
Sociology
, vol.30
, pp. 253-278
-
-
Hay, C.1
-
29
-
-
0001756963
-
Apologies and public relations crises at Chrysler, Toshiba, and Volvo
-
Hearit, K. M. (1994). Apologies and public relations crises at Chrysler, Toshiba, and Volvo. Public Relations Review, 20, 113-125.
-
(1994)
Public Relations Review
, vol.20
, pp. 113-125
-
-
Hearit, K.M.1
-
30
-
-
0002703465
-
From "We didn't do it" to "It's not our fault": The use of apologia in public relations crises
-
W. N. Elwood (Ed.), Westport, CT: Praeger
-
Hearit, K. M. (1995a). From "We didn't do it" to "It's not our fault": The use of apologia in public relations crises. In W. N. Elwood (Ed.), Public Relations Inquiry as Rhetorical Criticism (pp. 117-134). Westport, CT: Praeger.
-
(1995)
Public Relations Inquiry As Rhetorical Criticism
, pp. 117-134
-
-
Hearit, K.M.1
-
31
-
-
84937289697
-
"Mistakes were made": Organizations, apologia, and crises of social legitimacy
-
Hearit, K. M. (1995b). "Mistakes were made": Organizations, apologia, and crises of social legitimacy. Communication Studies, 46, 1-17.
-
(1995)
Communication Studies
, vol.46
, pp. 1-17
-
-
Hearit, K.M.1
-
32
-
-
0008707153
-
Telling the investment story: A narrative analysis of shareholder reports
-
Jameson, D. A. (2000). Telling the investment story: A narrative analysis of shareholder reports. The Journal of Business Communication, 37, 7-38.
-
(2000)
The Journal of Business Communication
, vol.37
, pp. 7-38
-
-
Jameson, D.A.1
-
33
-
-
85033656042
-
Late news
-
February 18
-
Late news. (2002, February 18). Automotive News, 76, 3.
-
(2002)
Automotive News
, vol.76
, pp. 3
-
-
-
36
-
-
0030167015
-
Chaos theory as a model for managing issues and crisis
-
Murphy, P. (1996). Chaos theory as a model for managing issues and crisis. Public Relations Review, 22, 95-113.
-
(1996)
Public Relations Review
, vol.22
, pp. 95-113
-
-
Murphy, P.1
-
37
-
-
85033646695
-
-
July 19. United Press International, 1008200u1006114
-
NHTSA wrapping up tire investigation. (2001, July 19). United Press International, 1008200u1006114.
-
(2001)
NHTSA Wrapping Up Tire Investigation
-
-
-
40
-
-
34249700065
-
Shifting metaphors of organizational communication: The rise of discourse perspectives
-
P. Salem (Ed.) Cresskill, NJ: Hampton Press
-
Putnam, L. L. (1999). Shifting metaphors of organizational communication: The rise of discourse perspectives. In P. Salem (Ed.) Organizational Communication and Change (pp. 45-68). Cresskill, NJ: Hampton Press.
-
(1999)
Organizational Communication and Change
, pp. 45-68
-
-
Putnam, L.L.1
-
41
-
-
85033659580
-
Is the world coming to an end?: Using narrative communication to understand how social collectives make sense of disaster
-
Paper presented at the Seattle, WA
-
Richardson, B. (2000). Is the world coming to an end?: Using narrative communication to understand how social collectives make sense of disaster. Paper presented at the National Communication Association Annual Conference, Seattle, WA.
-
(2000)
National Communication Association Annual Conference
-
-
Richardson, B.1
-
42
-
-
85033637073
-
-
U. S. Senator, West Virginia. In Commerce Committee, House of Representatives. Firestone Tire Recall. C-SPAN Videotape 159809
-
Rockefeller, J. (2000). Remarks made by J. Rockefeller, U. S. Senator, West Virginia. In Commerce Committee, House of Representatives. Firestone Tire Recall. C-SPAN Videotape 159809.
-
(2000)
Remarks Made by J. Rockefeller
-
-
Rockefeller, J.1
-
43
-
-
85033635777
-
-
U. S. Representative, Illinois. In Commerce Committee, House of Representatives. Firestone Tire Recall. C-SPAN Videotape 159809
-
Rush, B. (2000). Remarks made by B. Rush, U. S. Representative, Illinois. In Commerce Committee, House of Representatives. Firestone Tire Recall. C-SPAN Videotape 159809.
-
(2000)
Remarks Made by B. Rush
-
-
Rush, B.1
-
44
-
-
85040426375
-
Open communication
-
E. Mather, P. Stewart, & T. Ten Eyck (Eds.), East Lansing, MI: National Food Safety and Toxicology Center, Michigan State University
-
Sandman, P. (2000). Open communication. In E. Mather, P. Stewart, & T. Ten Eyck (Eds.), Risk communication in food safety . . . Motivating and building trust East Lansing, MI: National Food Safety and Toxicology Center, Michigan State University.
-
(2000)
Risk Communication in Food Safety... Motivating and Building Trust
-
-
Sandman, P.1
-
45
-
-
0030557248
-
Communicating risk in a cross-cultural context: A cross-cultural comparison of rhetorical and social understandings in U. S. and British mine safety training programs
-
Sauer, B. A. (1996). Communicating risk in a cross-cultural context: A cross-cultural comparison of rhetorical and social understandings in U. S. and British mine safety training programs. Journal of Business and Technical Communication, 10(3): 306-329.
-
(1996)
Journal of Business and Technical Communication
, vol.10
, Issue.3
, pp. 306-329
-
-
Sauer, B.A.1
-
46
-
-
0033633027
-
A stakeholder approach to organizational identity
-
EAI
-
Scott, S. G., & Lane, V. R. (2000). A stakeholder approach to organizational identity. Academy of Management Review, 25, EAI.
-
(2000)
Academy of Management Review
, vol.25
-
-
Scott, S.G.1
Lane, V.R.2
-
47
-
-
0001137924
-
Communication, organization, and crisis
-
Seeger, M. W., Sellnow, T. L., & Ulmer, R. R. (1998). Communication, organization, and crisis. Communication Yearbook, 21, 231-275.
-
(1998)
Communication Yearbook
, vol.21
, pp. 231-275
-
-
Seeger, M.W.1
Sellnow, T.L.2
Ulmer, R.R.3
-
48
-
-
85033639336
-
Settlement reached in suit against Ford, tire company
-
January 9
-
Settlement reached in suit against Ford, tire company. (2001, January 9). Fargo Forum, A2.
-
(2001)
Fargo Forum
-
-
-
49
-
-
85033639697
-
Bailey says politics can't stop changes at NHTSA
-
November 20
-
Stoffer, H. (2000, November 20). Bailey says politics can't stop changes at NHTSA. Automotive News, 75, 21.
-
(2000)
Automotive News
, vol.75
, pp. 21
-
-
Stoffer, H.1
-
50
-
-
84965695772
-
Risk communication, metacommunication, and rhetorical states in the Aspen-EPA Superfund controversy
-
Stratman, J. F., Boykin, C., Holmes, M., Laufer, J. & Breen, M. (1995). Risk communication, metacommunication, and rhetorical states in the Aspen-EPA Superfund controversy. Journal of Business and Technical Communication 9(1):5-41.
-
(1995)
Journal of Business and Technical Communication
, vol.9
, Issue.1
, pp. 5-41
-
-
Stratman, J.F.1
Boykin, C.2
Holmes, M.3
Laufer, J.4
Breen, M.5
-
51
-
-
85033644522
-
-
U. S. Representative, Louisiana. In Commerce Committee, House of Representatives. Firestone Tire Recall. C-SPAN Videotape 159809
-
Tauzin, W. J. (2000). Remarks made by W. J. Tauzin, U. S. Representative, Louisiana. In Commerce Committee, House of Representatives. Firestone Tire Recall. C-SPAN Videotape 159809.
-
(2000)
Remarks Made by W. J. Tauzin
-
-
Tauzin, W.J.1
-
53
-
-
0001928043
-
Locating meaning making in organizational learning: The narrative basis of cognition
-
R. W. Woodman & W. A. Pasmore (Eds.), Greenwich, CT: JAI
-
Tenkasi, R. V., & Boland, R. J. (1993). Locating meaning making in organizational learning: The narrative basis of cognition. In R. W. Woodman & W. A. Pasmore (Eds.), Research in organizational change and development (Vol. 7, pp. 77-103). Greenwich, CT: JAI.
-
(1993)
Research in Organizational Change and Development
, vol.7
, pp. 77-103
-
-
Tenkasi, R.V.1
Boland, R.J.2
-
54
-
-
55449108964
-
Tire-related costs mount for Ford
-
June 25
-
Tire-related costs mount for Ford. (2001, June 25). Automotive News, 75, 45.
-
(2001)
Automotive News
, vol.75
, pp. 45
-
-
-
55
-
-
85033645523
-
-
U. S. Representative, Michigan. In Commerce Committee, House of Representatives. Firestone Tire Recall. C-SPAN Videotape 159809
-
Upton, F. (2000). Remarks made by F. Upton, U. S. Representative, Michigan. In Commerce Committee, House of Representatives. Firestone Tire Recall. C-SPAN Videotape 159809.
-
(2000)
Remarks Made by F. Upton
-
-
Upton, F.1
-
56
-
-
0032164115
-
Expanding the crisis planning function: Introducing elements of risk communication to crisis communication practice
-
Williams, D. E. & Olaniran, B. A. (1998). Expanding the crisis planning function: introducing elements of risk communication to crisis communication practice. Public Relations Review, 24 (3): 387-400.
-
(1998)
Public Relations Review
, vol.24
, Issue.3
, pp. 387-400
-
-
Williams, D.E.1
Olaniran, B.A.2
-
57
-
-
84972730661
-
The construction of knowledge in organizations: Asking the right questions about the challenger
-
Winsor, D. A. (1990). The construction of knowledge in organizations: Asking the right questions about the challenger. Journal of Business and Technical Communication 4(2): 7-20.
-
(1990)
Journal of Business and Technical Communication
, vol.4
, Issue.2
, pp. 7-20
-
-
Winsor, D.A.1
-
58
-
-
0001510910
-
Generating effective risk messages: How scary should your risk communication be?
-
B. R. Burleson (Ed.), Thousand Oaks, CA: Sage
-
Witte, K. (1995). Generating effective risk messages: How scary should your risk communication be? In B. R. Burleson (Ed.), Communication Yearbook/18 (pp. 229-254). Thousand Oaks, CA: Sage.
-
(1995)
Communication Yearbook/18
, pp. 229-254
-
-
Witte, K.1
-
59
-
-
55449089794
-
Blame Congress, not NHTSA
-
September 18
-
Zagorin, A. (2000, September 18). Blame Congress, not NHTSA. Time, 156, 40.
-
(2000)
Time
, vol.156
, pp. 40
-
-
Zagorin, A.1
|