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Volumn 34, Issue 1, 2007, Pages 100-125

The impact of anonymity on perceptions of source credibility and influence in computer-mediated group communication: A test of two competing hypotheses

Author keywords

Adaptive structuration theory; Anonymity; Anonymous communication; Computer mediated communication; Credibility; Decision making; Electronic meeting system; Group communication; Group support system; Social influence

Indexed keywords


EID: 33845973363     PISSN: 00936502     EISSN: 15523810     Source Type: Journal    
DOI: 10.1177/0093650206296084     Document Type: Article
Times cited : (106)

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