Current opportunities for the effective meta-assessment of online reference services

Library Trends

Volumn 49, Issue 2, 2000, Pages 334-349

  Peters, Thomas A ^a  

^a UNIVERSITY OF ILLINOIS AT URBANA CHAMPAIGN   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0034257334     PISSN: 00242594     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

References (11)

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2. Buttenfield, B. (1999). Usability evaluation of digital libraries. Science and Technology Libraries, 17(3/4), 39-59.
3. Chen, H. (2000). Introduction to the special topic issue: Part 1. Journal of the American Society for Information Science, 51(3), 213-215.
4. Digital Library Federation. (1999, April 21). A working definition of the digital library. Retrieved October 3, 2000 from the World Wide Web: http://www.clir.org/diglib/dldefinition.htm.
5. Hill, L. L.; Carver, L.; Larsgaard, M.; Dolin, R.; Smith, T. R.; Frew, J.; & Rae, M-A. (2000). Alexandria Digital Library: User evaluation studies and system design. Journal of the American Society for Information Science, 51(3), 246-259.
6. Janes, J.; Carter, D.; & Memmott, P. (1999). Digital reference services in academic libraries. Reference & User Services Quarterly, 39(2), 145-150.
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8. Lankes, R. D., & Kasowitz, A. S. (1998). The AskA Starter Kit: How to build and maintain digital reference services. Syracuse, NY: ERIC Clearinghouse on Information & Technology, Syracuse University (ERIC Document Reproduction Service No. ED 427 779).
9. Levy, D. M. (2000). Digital libraries and the problem of purpose. D-Lib Magazine, 6(1). Retrieved October 3, 2000 from the World Wide Web: http://www.dlib.org/dlib/january00/01llevy.html.
10. Marchionini, G. (1999). Augmenting library services: Toward the sharium. Retrieved October 3, 2000 from the World Wide Web: http://ils.unc.edu/~march/sharium/ISDL.pdf.
11. Saracevic, T., & Covi, L. (2000). Challenges for digital library evaluation. In Proceedings of the American Society for Information Science Annual Meeting (Chicago, IL, November 11-16, 2000).