-
2
-
-
33750382490
-
Not just Q & A: An inclusive examination of digital reference services
-
ed. R. D. Lankes, J. Janes, L. C. Smith, and C. M. Finneran. New York: Neal-Schuman Publishers, Inc.
-
Bankhead, H. 2004. Not just Q & A: An inclusive examination of digital reference services. In The virtual reference experience: Integrating theory into practice, ed. R. D. Lankes, J. Janes, L. C. Smith, and C. M. Finneran, 199-218. New York: Neal-Schuman Publishers, Inc.
-
(2004)
The Virtual Reference Experience: Integrating Theory into Practice
, pp. 199-218
-
-
Bankhead, H.1
-
3
-
-
84986131180
-
Approaches to teaching through digital reference
-
Ellis, L. A. 2004. Approaches to teaching through digital reference. Reference Services Review 32:103-119.
-
(2004)
Reference Services Review
, vol.32
, pp. 103-119
-
-
Ellis, L.A.1
-
4
-
-
0036002287
-
Instant messaging reference in an academic library: A case study
-
Foley, M. 2002. Instant messaging reference in an academic library: A case study. College & Research Libraries 63:36-45.
-
(2002)
College & Research Libraries
, vol.63
, pp. 36-45
-
-
Foley, M.1
-
5
-
-
84986180614
-
An analytical survey of chat reference services
-
Francoeur, S. 2001. An analytical survey of chat reference services. Reference Services Review 29:189-203.
-
(2001)
Reference Services Review
, vol.29
, pp. 189-203
-
-
Francoeur, S.1
-
6
-
-
84986040701
-
Information competency standards in chat reference services
-
Paper resented at the Third Annual Virtual Reference Desk Conference, November 12-13, 2001, Orlando, Florida
-
Francoeur, S., and L. Ellis. 2001. Information competency standards in chat reference services. Paper resented at the Third Annual Virtual Reference Desk Conference. Electronic proceedings: Setting standards and making it real, November 12-13, 2001, Orlando, Florida. http://www.vrd.org/conferences/VRD2001/ proceedings/francoeur.shtml.
-
(2001)
Electronic Proceedings: Setting Standards and Making It Real
-
-
Francoeur, S.1
Ellis, L.2
-
8
-
-
33750423761
-
There's more to chat than chit-chat: Using chat software for library instruction
-
Paper presented at
-
Jaworowski, C. 2001. There's more to chat than chit-chat: Using chat software for library instruction. Paper presented at Information Strategies 2001. Florida Gulf Coast University. http://library.fgcu.edu/Conferences/ infostrategies01/presentations/2001/jaworowski.htm.
-
(2001)
Information Strategies 2001
-
-
Jaworowski, C.1
-
9
-
-
2142842280
-
Online chat reference: Survey results from affiliates of two universities
-
Johnson, C. M. 2004. Online chat reference: Survey results from affiliates of two universities. Reference & User Services Quarterly 43:237-47.
-
(2004)
Reference & User Services Quarterly
, vol.43
, pp. 237-247
-
-
Johnson, C.M.1
-
10
-
-
0037345092
-
Digital reference as an instructional tool: Just in time and just enough
-
Johnston, P. E. 2003. Digital reference as an instructional tool: Just in time and just enough. Searcher 11:31-33.
-
(2003)
Searcher
, vol.11
, pp. 31-33
-
-
Johnston, P.E.1
-
11
-
-
33646135945
-
-
Lankes, R. D., J. Janes, L. C. Smith, and C. M. Finneran, eds. New York: Neal-Schuman Publishers, Inc.
-
Lankes, R. D., J. Janes, L. C. Smith, and C. M. Finneran, eds. 2004. The virtual reference experience: Integrating theory into practice. New York: Neal-Schuman Publishers, Inc.
-
(2004)
The Virtual Reference Experience: Integrating Theory into Practice
-
-
-
13
-
-
84986078049
-
Chat: From the desk of a subject librarian
-
Porter, S. 2003. Chat: From the desk of a subject librarian. Reference Services Review 31:57-67.
-
(2003)
Reference Services Review
, vol.31
, pp. 57-67
-
-
Porter, S.1
-
14
-
-
23844489171
-
-
Reference and Adult Services Division Ad Hoc Committee on Behavioral Guidelines for Reference and Information Services
-
Reference and Adult Services Division Ad Hoc Committee on Behavioral Guidelines for Reference and Information Services. 2004. Guidelines for behavioral performance of reference and information service professionals. http://www.ala.org/ala/rusa/rusaprotools/referenceguide/guidelinesbehavioral. htm.
-
(2004)
Guidelines for Behavioral Performance of Reference and Information Service Professionals
-
-
-
16
-
-
33750416186
-
-
Chat reference
-
Ronan, J., and C. Turner. 2002. Chat reference: ARL SPEC Kit 273. http://www. arl.org/spec/273sum.html#execsum.
-
(2002)
-
-
Ronan, J.1
Turner, C.2
-
17
-
-
84986145305
-
Instant messaging reference: Users' evaluation of library chat
-
Ruppel, M., and J. C. Fagan. 2002. Instant messaging reference: Users' evaluation of library chat. Reference Services Review 30:183-197.
-
(2002)
Reference Services Review
, vol.30
, pp. 183-197
-
-
Ruppel, M.1
Fagan, J.C.2
-
20
-
-
84986166584
-
Electronic reference and reference librarians: A look through the 1990s
-
Tenopir, C. 1999. Electronic reference and reference librarians: A look through the 1990s. Reference Services Review 27:276-279.
-
(1999)
Reference Services Review
, vol.27
, pp. 276-279
-
-
Tenopir, C.1
-
21
-
-
24944531837
-
The impact of digital reference on librarians and library users
-
Tenopir, C. 1998. The impact of digital reference on librarians and library users. Online 22:84.
-
(1998)
Online
, vol.22
, pp. 84
-
-
Tenopir, C.1
-
22
-
-
18844421061
-
One-on-one instruction: From the reference desk to online chat
-
Woodard, B. S. 2005. One-on-one instruction: From the reference desk to online chat. Reference & User Services Quarterly 44: 203-209.
-
(2005)
Reference & User Services Quarterly
, vol.44
, pp. 203-209
-
-
Woodard, B.S.1
|