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Volumn 31, Issue 1, 2003, Pages 57-67

Chat: From the desk of a subject librarian

Author keywords

Academic libraries; Distance learning; Librarianship; Reference services; Students; Virtual libraries

Indexed keywords


EID: 84986078049     PISSN: 00907324     EISSN: None     Source Type: Journal    
DOI: 10.1108/00907320310460924     Document Type: Article
Times cited : (13)

References (14)
  • 1
    • 84986065693 scopus 로고    scopus 로고
    • Remote reference services at the North Carolina State University Libraries
    • Facets of Digital Reference. The Virtual Reference Desk 2nd Annual Dgital Reference Conference 16-17 October 2000, Conference Proceedings, Seattle, Washington, DC, available at: www.vrd.org/conferences/VRD2000/proceedings/boyer-anderson-ciccone12-14.shtml (accessed 31 January 2002)
    • Anderson, E., Boyer, J. and Ciccone, K. (2000), “Remote reference services at the North Carolina State University Libraries”, Facets of Digital Reference. The Virtual Reference Desk 2nd Annual Dgital Reference Conference 16-17 October 2000, Conference Proceedings, Seattle, Washington, DC, available at: www.vrd.org/conferences/VRD2000/proceedings/boyer-anderson-ciccone12-14.shtml (accessed 31 January 2002).
    • (2000)
    • Anderson, E.1    Boyer, J.2    Ciccone, K.3
  • 2
    • 0035457575 scopus 로고    scopus 로고
    • Virtual reference at North Carolina State: the first 100 days
    • Boyer, J. (2001), “Virtual reference at North Carolina State: the first 100 days”, Information Technology and Libraries, Vol. 20, No. 3, pp. 122-8.
    • (2001) Information Technology and Libraries , vol.20 , Issue.3 , pp. 122-128
    • Boyer, J.1
  • 3
    • 0003148257 scopus 로고    scopus 로고
    • The Librarian and Mr Jeeves
    • Coffman, S. and McGlamery, S. (2000), “The Librarian and Mr Jeeves”, American Libraries, Vol. 31, No. 5, pp. 66-9.
    • (2000) American Libraries , vol.31 , Issue.5 , pp. 66-69
    • Coffman, S.1    McGlamery, S.2
  • 4
    • 77956151345 scopus 로고    scopus 로고
    • Digital reference: the next new frontier
    • Crossfield, N.L. (2001), “Digital reference: the next new frontier”, Latitudes, Vol. 10, No. 3, available at: nnlm.gov/psr/lat/v10n3/digitalref.html (accessed 31 January 2002).
    • (2001) Latitudes , vol.10 , Issue.3
    • Crossfield, N.L.1
  • 5
    • 84986022334 scopus 로고    scopus 로고
    • Development of a live chat reference service at the University of Technology, Sydney
    • paper presented at the “Your time, your place, your off campus library service” ALIA Off-Campus Library Services Conference, 4-5 February 2002, Monash University, Melbourne.
    • Edwards, J., Byrnes, S., O’Reilly, L., Aim, Y., Vlies, B., Hodgman, K., Cairns, J., Luchetti, G. and Acopian, H. (2002), “Development of a live chat reference service at the University of Technology, Sydney”, paper presented at the “Your time, your place, your off campus library service” ALIA Off-Campus Library Services Conference, 4-5 February 2002, Monash University, Melbourne, p. 6.
    • (2002) , pp. 6
    • Edwards, J.1    Byrnes, S.2    O’Reilly, L.3    Aim, Y.4    Vlies, B.5    Hodgman, K.6    Cairns, J.7    Luchetti, G.8    Acopian, H.9
  • 6
    • 0035449044 scopus 로고    scopus 로고
    • Going prime time with live chat reference
    • Hoag, T.J. and Cichanowicz, E.M. (2001), “Going prime time with live chat reference”, Computers in Libraries, Vol. 21 No. 8, pp. 40-4.
    • (2001) Computers in Libraries , vol.21 , Issue.8 , pp. 40-44
    • Hoag, T.J.1    Cichanowicz, E.M.2
  • 7
    • 84986156612 scopus 로고    scopus 로고
    • Live virtual reference: more work and more opportunity
    • Patterson, R. (2001), “Live virtual reference: more work and more opportunity”, Reference Services Review, Vol. 29 No. 3, pp. 204-9.
    • (2001) Reference Services Review , vol.29 , Issue.3 , pp. 204-209
    • Patterson, R.1
  • 8
    • 2142849372 scopus 로고    scopus 로고
    • The distributed librarian: live, online, real-time reference
    • available at: www.ala.org/alonline/netlib/il1100.html (accessed 17 January 2002)
    • Schneider, K.G. (2000), “The distributed librarian: live, online, real-time reference”, American Libraries, Vol. 31 No. 10, p. 64, available at: www.ala.org/alonline/netlib/il1100.html (accessed 17 January 2002).
    • (2000) American Libraries , vol.31 , Issue.10 , pp. 64
    • Schneider, K.G.1
  • 9
    • 84986040288 scopus 로고    scopus 로고
    • Encouraging online questioners to question their questions
    • Facets of Digital Reference, The Virtual Reference Desk 2nd Annual Digital Reference Conference, 16-17 October 2000, Conference Proceedings, Seattle, Washington, DC, available at: www.vrd.org/conferences/VRD2000/proceedings/steuryfinal.shtml (accessed 31 January 2002)
    • Steury, T. (2000), “Encouraging online questioners to question their questions”, Facets of Digital Reference, The Virtual Reference Desk 2nd Annual Digital Reference Conference, 16-17 October 2000, Conference Proceedings, Seattle, Washington, DC, available at: www.vrd.org/conferences/VRD2000/proceedings/steuryfinal.shtml (accessed 31 January 2002).
    • (2000)
    • Steury, T.1
  • 10
    • 84986035236 scopus 로고    scopus 로고
    • Interactive reference project: assessment after two years
    • Facets of Digital Reference, The Virtual Reference Desk 2nd Annual Digital Reference Conference, October 16-17, 2000, Seattle, Washington, DC, Conference Proceedings, available at: www.vrd.org/conferences/VRD2000/proceedings/stormont.shtml (accessed 31 January 2002)
    • Stormont, S. (2000), “Interactive reference project: assessment after two years”, Facets of Digital Reference, The Virtual Reference Desk 2nd Annual Digital Reference Conference, October 16-17, 2000, Seattle, Washington, DC, Conference Proceedings, available at: www.vrd.org/conferences/VRD2000/proceedings/stormont.shtml (accessed 31 January 2002).
    • (2000)
    • Stormont, S.1
  • 11
    • 0034195354 scopus 로고    scopus 로고
    • A virtual understanding: the reference interview and question negotiation in the digital age
    • Straw, J.E. (2000), “A virtual understanding: the reference interview and question negotiation in the digital age”, Reference and User Services Quarterly, Vol. 39 No. 4, pp. 375-9.
    • (2000) Reference and User Services Quarterly , vol.39 , Issue.4 , pp. 375-379
    • Straw, J.E.1
  • 12
    • 0001929397 scopus 로고    scopus 로고
    • available at: www.ifla.org/VII/dg/dgrw/dp99-06.htm (accessed 17 January 2002)
    • Viles, A. (1999), The Virtual Reference Interview: Equivalencies, available at: www.ifla.org/VII/dg/dgrw/dp99-06.htm (accessed 17 January 2002).
    • (1999) The Virtual Reference Interview: Equivalencies
    • Viles, A.1
  • 13
    • 84986014246 scopus 로고    scopus 로고
    • The use of ICQ in providing real time reference services
    • Facets of Digital Reference. The Virtual Reference Desk 2nd Annual Digital Reference Conference, October 16-17, 2000, Seattle, Washington, DC, Conference Proceedings, available at: www.vrd.org/conferences/VRD2000/proceedings/Yue11-20.shtml (accessed 31 January 2002)
    • Yue, J. (2000), “The use of ICQ in providing real time reference services”, Facets of Digital Reference. The Virtual Reference Desk 2nd Annual Digital Reference Conference, October 16-17, 2000, Seattle, Washington, DC, Conference Proceedings, available at: www.vrd.org/conferences/VRD2000/proceedings/Yue11-20.shtml (accessed 31 January 2002)
    • (2000)
    • Yue, J.1
  • 14
    • 0012064363 scopus 로고    scopus 로고
    • The Work of information mediators: a comparison of librarians and intelligent software agents
    • Zick, L. (2000), “The Work of information mediators: a comparison of librarians and intelligent software agents”, First Monday, Vol. 5 No. 5, available at: firstmonday.org/issues/issue5_5/zick/index.html (accessed 22 May 2002).
    • (2000) First Monday , vol.5 , Issue.5
    • Zick, L.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.