메뉴 건너뛰기




Volumn 20, Issue 2, 2006, Pages 123-129

Emerging trends and future directions in patient communication skills training

Author keywords

[No Author keywords available]

Indexed keywords

DOCTOR PATIENT RELATION; HEALTH CARE DELIVERY; HEALTH CARE QUALITY; HUMAN; INTERPERSONAL COMMUNICATION; MEDICAL EDUCATION; REVIEW; TREATMENT OUTCOME; TRUST;

EID: 33750102021     PISSN: 10410236     EISSN: None     Source Type: Journal    
DOI: 10.1207/s15327027hc2002_3     Document Type: Review
Times cited : (42)

References (84)
  • 1
    • 1842742164 scopus 로고    scopus 로고
    • Agency for Healthcare Research and Quality. Rockville, MD: U.S. Department of Health and Human Services
    • Agency for Healthcare Research and Quality. (2004). National Healthcare Disparities Report (No. 05-0014). Rockville, MD: U.S. Department of Health and Human Services.
    • (2004) National Healthcare Disparities Report (No. 05-0014)
  • 2
    • 0032745941 scopus 로고    scopus 로고
    • Salud para su corazon [Health for your heart]: A community-based Latino cardiovascular disease prevention and outreach model
    • Alcalay, R., Alvarado, M., Balcazar, H., Newman, E., & Huerta, E. (1999). Salud para su corazon [Health for your heart]: A community-based Latino cardiovascular disease prevention and outreach model. Journal of Community Health, 24, 359-379.
    • (1999) Journal of Community Health , vol.24 , pp. 359-379
    • Alcalay, R.1    Alvarado, M.2    Balcazar, H.3    Newman, E.4    Huerta, E.5
  • 4
    • 0023618515 scopus 로고
    • Effects of modeling on patient communication, satisfaction, and knowledge
    • Lawrence Erlbaum Associates, Inc.
    • Mahwah, NJ: Lawrence Erlbaum Associates, Inc. Anderson, L. A., De Velus, B. M., & DeVellis, R. F. (1987). Effects of modeling on patient communication, satisfaction, and knowledge. Medical Care, 25, 1044-1056.
    • (1987) Medical Care , vol.25 , pp. 1044-1056
    • Mahwah, N.J.1    Anderson, L.A.2    De Velus, B.M.3    DeVellis, R.F.4
  • 5
    • 0025905051 scopus 로고
    • Improving patient and provider communication: A synthesis and review of communication interventions
    • Anderson, L. A., & Sharpe, P. A. (1991). Improving patient and provider communication: A synthesis and review of communication interventions. Patient Education and Counseling, 17, 99-134.
    • (1991) Patient Education and Counseling , vol.17 , pp. 99-134
    • Anderson, L.A.1    Sharpe, P.A.2
  • 6
    • 0034146103 scopus 로고    scopus 로고
    • Patient preferences for medical decision making: Who really wants to participate?
    • Arora, N. K., & McHorney, C. A. (2000). Patient preferences for medical decision making: Who really wants to participate? Medical Care, 38, 335-341.
    • (2000) Medical Care , vol.38 , pp. 335-341
    • Arora, N.K.1    McHorney, C.A.2
  • 8
    • 0033642414 scopus 로고    scopus 로고
    • Limiting factors on the transformative powers of e-mail in physician-patient relationships: A critical analysis
    • Bauer, C. (2000). Limiting factors on the transformative powers of e-mail in physician-patient relationships: A critical analysis. Health Communication, 12, 239-259.
    • (2000) Health Communication , vol.12 , pp. 239-259
    • Bauer, C.1
  • 9
    • 0025070612 scopus 로고
    • Patient information-seeking behaviors when communicating with doctors
    • Beisecker, A. E., & Beisecker, T. D. (1990). Patient information-seeking behaviors when communicating with doctors. Medical Care, 28, 19-28.
    • (1990) Medical Care , vol.28 , pp. 19-28
    • Beisecker, A.E.1    Beisecker, T.D.2
  • 10
    • 0030141947 scopus 로고    scopus 로고
    • Information needs, sources of information, and decisional roles in women with breast cancer
    • Bilodeau, B. A., & Degner, L. F. (1996). Information needs, sources of information, and decisional roles in women with breast cancer. Oncology Nursing Forum, 23, 691-696.
    • (1996) Oncology Nursing Forum , vol.23 , pp. 691-696
    • Bilodeau, B.A.1    Degner, L.F.2
  • 11
    • 0025098259 scopus 로고
    • Physician behaviors, patient perceptions, and patient characteristics as predictors of satisfaction of hospitalized adult cancer patients
    • Blanchard, C. G., Labrecque, M. S., Ruckdeschel, J. C., & Blanchard, E. B. (1990). Physician behaviors, patient perceptions, and patient characteristics as predictors of satisfaction of hospitalized adult cancer patients. Cancer, 65, 186-192.
    • (1990) Cancer , vol.65 , pp. 186-192
    • Blanchard, C.G.1    Labrecque, M.S.2    Ruckdeschel, J.C.3    Blanchard, E.B.4
  • 12
    • 33749010764 scopus 로고    scopus 로고
    • Bosworth, H. B., Oddone, E. Z., & Weinberger, M. (Eds.). Mahwah, NJ: Lawrence Erlbaum Associates, Inc.
    • Bosworth, H. B., Oddone, E. Z., & Weinberger, M. (Eds.). (2006). Patient treatment adherence concepts, interventions, and measurement. Mahwah, NJ: Lawrence Erlbaum Associates, Inc.
    • (2006) Patient Treatment Adherence Concepts, Interventions, and Measurement
  • 14
    • 0036533950 scopus 로고    scopus 로고
    • Treatment decisions for breast carcinoma: Patient preferences and physician perceptions
    • Bruera, E., Willey, J. S., Palmer, J. L., & Rosales, M. (2002). Treatment decisions for breast carcinoma: Patient preferences and physician perceptions. Cancer, 94, 2076-2080.
    • (2002) Cancer , vol.94 , pp. 2076-2080
    • Bruera, E.1    Willey, J.S.2    Palmer, J.L.3    Rosales, M.4
  • 15
    • 0028299859 scopus 로고
    • Patient participation in the cancer consultation: Evaluation of a question prompt sheet
    • Butow, P. N., Dunn, S. M., Tattersall, M. H., & Jones, Q. J. (1994). Patient participation in the cancer consultation: Evaluation of a question prompt sheet. Annals of Oncology, 5, 199-204.
    • (1994) Annals of Oncology , vol.5 , pp. 199-204
    • Butow, P.N.1    Dunn, S.M.2    Tattersall, M.H.3    Jones, Q.J.4
  • 16
    • 3242797748 scopus 로고    scopus 로고
    • Racial and ethnic disparities in healthcare: A background and history
    • B. D. Smedley, A. Y. Stith, & A. R. Nelson (Eds.). Washington, DC: The National Academies Press
    • Byrd, W. M., & Clayton, L. A. (2003). Racial and ethnic disparities in healthcare: A background and history. In B. D. Smedley, A. Y. Stith, & A. R. Nelson (Eds.), Unequal treatment: Confronting racial and ethnic disparities in health care (pp. 455-527). Washington, DC: The National Academies Press.
    • (2003) Unequal Treatment: Confronting Racial and Ethnic Disparities in Health Care , pp. 455-527
    • Byrd, W.M.1    Clayton, L.A.2
  • 17
    • 0030228467 scopus 로고    scopus 로고
    • Patient participation: A concept analysis
    • Cahill, J. (1996). Patient participation: A concept analysis. Journal of Advanced Nursing, 24, 561-571.
    • (1996) Journal of Advanced Nursing , vol.24 , pp. 561-571
    • Cahill, J.1
  • 18
    • 0032020336 scopus 로고    scopus 로고
    • Patient participation: A review of the literature
    • Cahill, J. (1998). Patient participation: A review of the literature. Journal of Clinical Nursing, 7, 119-128.
    • (1998) Journal of Clinical Nursing , vol.7 , pp. 119-128
    • Cahill, J.1
  • 19
    • 33750092863 scopus 로고    scopus 로고
    • Patient participation, health information, and communication skills training: Implications for cancer patients
    • G. Kreps, D. O'Hair, & Sparks, L. (Eds.). Cresskill, NJ: Hampton Press
    • Cegala, D. J. (2006). Patient participation, health information, and communication skills training: Implications for cancer patients. In G. Kreps, D. O'Hair, & Sparks, L. (Eds.), The handbook of communication and cancer care (pp. 383-394). Cresskill, NJ: Hampton Press.
    • (2006) The Handbook of Communication and Cancer Care , pp. 383-394
    • Cegala, D.J.1
  • 20
    • 4544223885 scopus 로고    scopus 로고
    • Physicians' and patients' perceptions of patients' communication competence in a primary care medical interview
    • Cegala, D. J., Gade, C., Lenzmeier Broz, S., & McClure, L. (2004). Physicians' and patients' perceptions of patients' communication competence in a primary care medical interview. Health Communication, 16, 289-304.
    • (2004) Health Communication , vol.16 , pp. 289-304
    • Cegala, D.J.1    Gade, C.2    Lenzmeier Broz, S.3    McClure, L.4
  • 21
    • 0038632994 scopus 로고    scopus 로고
    • Provider and patient communication skills training
    • T. L. Thompson, A. M. Dorsey, K. I. Miller, & R. Parrott (Eds.). Mahwah, NJ: Lawrence Erlbaum Associates, Inc.
    • Cegala, D. J., & Lenzmeier Broz, S. (2003). Provider and patient communication skills training. In T. L. Thompson, A. M. Dorsey, K. I. Miller, & R. Parrott (Eds.), Handbook of health communication (pp. 95-119). Mahwah, NJ: Lawrence Erlbaum Associates, Inc.
    • (2003) Handbook of Health Communication , pp. 95-119
    • Cegala, D.J.1    Lenzmeier Broz, S.2
  • 22
    • 0033853793 scopus 로고    scopus 로고
    • The effect of patient communication skills training on treatment compliance in primary care
    • Cegala, D. J., Marinelli, T., & Post, D. M. (2000). The effect of patient communication skills training on treatment compliance in primary care. Archives of Family Medicine, 9, 57-64.
    • (2000) Archives of Family Medicine , vol.9 , pp. 57-64
    • Cegala, D.J.1    Marinelli, T.2    Post, D.M.3
  • 23
    • 0034284095 scopus 로고    scopus 로고
    • The effects of communication skills training on patients' participation during medical interviews
    • Cegala, D. J., McClure, L., Marinelli, T. M., & Post, D. M. (2000). The effects of communication skills training on patients' participation during medical interviews. Patient Education and Counseling, 41, 209-222.
    • (2000) Patient Education and Counseling , vol.41 , pp. 209-222
    • Cegala, D.J.1    McClure, L.2    Marinelli, T.M.3    Post, D.M.4
  • 24
    • 31644437346 scopus 로고    scopus 로고
    • On addressing racial and ethnic health disparities: The potential role of patient communication skills interventions
    • Cegala, D. J., & Post, D. M. (2006). On addressing racial and ethnic health disparities: The potential role of patient communication skills interventions. American Behavioral Scientist, 49, 853-867.
    • (2006) American Behavioral Scientist , vol.49 , pp. 853-867
    • Cegala, D.J.1    Post, D.M.2
  • 25
    • 0035149143 scopus 로고    scopus 로고
    • The effects of patient communication skills training on the discourse of elderly patients during a primary care interview
    • Cegala, D. J., Post, D., & McClure, L. (2001). The effects of patient communication skills training on the discourse of elderly patients during a primary care interview. Journal of the American Geriatrics Society, 49, 1505-1511.
    • (2001) Journal of the American Geriatrics Society , vol.49 , pp. 1505-1511
    • Cegala, D.J.1    Post, D.2    McClure, L.3
  • 26
    • 34547315120 scopus 로고    scopus 로고
    • The impact of patient participation on physicians' information provision during a primary care medical interview
    • in press
    • Cegala, D. J., Street, R. L., Jr., & Clinch, C. R. (in press). The impact of patient participation on physicians' information provision during a primary care medical interview. Health Communication.
    • Health Communication
    • Cegala, D.J.1    Street Jr., R.L.2    Clinch, C.R.3
  • 29
    • 0036363156 scopus 로고    scopus 로고
    • Racial differences in how patients perceive physician communication regarding cardiac testing
    • Collins, T. C., Clark, J. A., Petersen, L. A., & Kressin, N. R. (2002). Racial differences in how patients perceive physician communication regarding cardiac testing. Medical Care, 40, 127-34.
    • (2002) Medical Care , vol.40 , pp. 127-134
    • Collins, T.C.1    Clark, J.A.2    Petersen, L.A.3    Kressin, N.R.4
  • 33
    • 0026738552 scopus 로고
    • Decision making during serious illness: What role do patients really want to play?
    • Degner, L. F., & Sloan, J. A. (1992). Decision making during serious illness: What role do patients really want to play? Journal of Clinical Epidemiology, 45, 941-950.
    • (1992) Journal of Clinical Epidemiology , vol.45 , pp. 941-950
    • Degner, L.F.1    Sloan, J.A.2
  • 34
    • 33750095556 scopus 로고    scopus 로고
    • October. Paper presented at the International Conference on Communication in Healthcare, Chicago
    • de Haes, H. (2005, October). Dilemmas in patient-centeredness and shared decision making. Paper presented at the International Conference on Communication in Healthcare, Chicago.
    • (2005) Dilemmas in Patient-centeredness and Shared Decision Making
    • De Haes, H.1
  • 35
    • 0008653572 scopus 로고
    • Department of Health and Human Services. (DHHS Publication No. OE1-04-89-89121). Washington, DC: U.S. Government Printing Office
    • Department of Health and Human Services. (1990). Medication regimens: Causes of noncompliance (DHHS Publication No. OE1-04-89-89121). Washington, DC: U.S. Government Printing Office.
    • (1990) Medication Regimens: Causes of Noncompliance
  • 37
    • 18844441812 scopus 로고
    • Enhancing medication adherence through communication and informed collaboration choice
    • DiMatteo, M. R., Reiter, R. C., & Gambone, J. C. (1994). Enhancing medication adherence through communication and informed collaboration choice. Health Communication, 6, 253-265.
    • (1994) Health Communication , vol.6 , pp. 253-265
    • DiMatteo, M.R.1    Reiter, R.C.2    Gambone, J.C.3
  • 38
    • 0242459884 scopus 로고    scopus 로고
    • Correspondence among patients' self-reports, chart records, and audio/videotapes of medical visits
    • DiMatteo, M. R., Robinson, J. D., Heritage, J., Tabbarah, M., & Fox, S. A. (2003). Correspondence among patients' self-reports, chart records, and audio/videotapes of medical visits. Health Communication, 15, 393-413.
    • (2003) Health Communication , vol.15 , pp. 393-413
    • DiMatteo, M.R.1    Robinson, J.D.2    Heritage, J.3    Tabbarah, M.4    Fox, S.A.5
  • 39
    • 0034541543 scopus 로고    scopus 로고
    • Racial and ethnic disparities in perceptions of physician style and trust
    • Doescher, M. P., Saver, B. G., Franks, P., & Fiscella, K. (2000). Racial and ethnic disparities in perceptions of physician style and trust. Archives of Family Medicine, 9, 1156-1163.
    • (2000) Archives of Family Medicine , vol.9 , pp. 1156-1163
    • Doescher, M.P.1    Saver, B.G.2    Franks, P.3    Fiscella, K.4
  • 40
    • 0026554613 scopus 로고
    • Patient non-compliance: Deviance or reasoned decision-making?
    • Donovan, J. L., & Blake, D. R. (1992). Patient non-compliance: Deviance or reasoned decision-making? Social Science and Medicine, 34, 507-513.
    • (1992) Social Science and Medicine , vol.34 , pp. 507-513
    • Donovan, J.L.1    Blake, D.R.2
  • 41
    • 0024581423 scopus 로고
    • Measuring patients' desire for autonomy: Decision-making and information-seeking preferences among medical patients
    • Ende, J., Kazis, L., Ash, A., & Moskowitz, M. A. (1989). Measuring patients' desire for autonomy: Decision-making and information-seeking preferences among medical patients. Journal of General Internal Medicine, 4, 23-30.
    • (1989) Journal of General Internal Medicine , vol.4 , pp. 23-30
    • Ende, J.1    Kazis, L.2    Ash, A.3    Moskowitz, M.A.4
  • 42
    • 22244490311 scopus 로고    scopus 로고
    • Measuring patient-centered communication in patient-physician consultations: Theoretical and practical issues
    • Epstein, R. M., Franks, P., Fiscella, K., Shields, C. G., Meldrum, S. C., Kravitz, R. L., et al. (2005). Measuring patient-centered communication in patient-physician consultations: Theoretical and practical issues. Social Science and Medicine, 61, 1516-1528.
    • (2005) Social Science and Medicine , vol.61 , pp. 1516-1528
    • Epstein, R.M.1    Franks, P.2    Fiscella, K.3    Shields, C.G.4    Meldrum, S.C.5    Kravitz, R.L.6
  • 43
    • 0021908243 scopus 로고
    • Expanding patient involvement in care: Effects on patient outcomes
    • Greenfield, S., Kaplan, S., & Ware, J. E., Jr. (1985). Expanding patient involvement in care: Effects on patient outcomes. Annals of Internal Medicine, 102, 520-528.
    • (1985) Annals of Internal Medicine , vol.102 , pp. 520-528
    • Greenfield, S.1    Kaplan, S.2    Ware Jr., J.E.3
  • 44
  • 45
    • 10444236382 scopus 로고    scopus 로고
    • Effect on health-related outcomes of interventions to alter the interaction between patients and practitioners: A systematic review of trials
    • Griffin, S. J., Kinmonth, A. L., Veltman, M. W., Gillard, S., Grant, J., & Stewart, M. (2004). Effect on health-related outcomes of interventions to alter the interaction between patients and practitioners: A systematic review of trials. Annals of Family Medicine, 2, 595-608.
    • (2004) Annals of Family Medicine , vol.2 , pp. 595-608
    • Griffin, S.J.1    Kinmonth, A.L.2    Veltman, M.W.3    Gillard, S.4    Grant, J.5    Stewart, M.6
  • 47
    • 0031801675 scopus 로고    scopus 로고
    • Patient participation in decision-making
    • Guadagnoli, E., & Ward, P. (1998). Patient participation in decision-making. Social Science and Medicine, 47, 329-339.
    • (1998) Social Science and Medicine , vol.47 , pp. 329-339
    • Guadagnoli, E.1    Ward, P.2
  • 48
    • 0028239030 scopus 로고
    • Relationship between preferences for decisional control and illness information among women with breast cancer: A quantitative and qualitative analysis
    • Hack, T. F., Degner, L. F., & Dyck, D. G. (1994). Relationship between preferences for decisional control and illness information among women with breast cancer: A quantitative and qualitative analysis. Social Science and Medicine, 39, 279-289.
    • (1994) Social Science and Medicine , vol.39 , pp. 279-289
    • Hack, T.F.1    Degner, L.F.2    Dyck, D.G.3
  • 49
    • 0347091793 scopus 로고    scopus 로고
    • Improving patients' communication with doctors: A systematic review of intervention studies
    • Harrington, J., Noble, L. M., & Newman, S. P. (2004). Improving patients' communication with doctors: A systematic review of intervention studies. Patient Education and Counseling, 52, 7-16.
    • (2004) Patient Education and Counseling , vol.52 , pp. 7-16
    • Harrington, J.1    Noble, L.M.2    Newman, S.P.3
  • 50
    • 34547255338 scopus 로고    scopus 로고
    • The effects of communication skills training on pediatricians' and patients' communication during sick child visits
    • in press
    • Harrington, N. G., Norling, G. R., Witte, F., Taylor, J. A., & Andrews, J. (in press). The effects of communication skills training on pediatricians' and patients' communication during sick child visits. Health Communication.
    • Health Communication
    • Harrington, N.G.1    Norling, G.R.2    Witte, F.3    Taylor, J.A.4    Andrews, J.5
  • 51
    • 9644262700 scopus 로고    scopus 로고
    • Patient race/ethnicity and quality of patient-physician communication during medical visits
    • Johnson, R. L., Roter, D., Powe, N. R., & Cooper, L. A. (2004). Patient race/ethnicity and quality of patient-physician communication during medical visits. American Journal of Public Health, 94, 2084-2090.
    • (2004) American Journal of Public Health , vol.94 , pp. 2084-2090
    • Johnson, R.L.1    Roter, D.2    Powe, N.R.3    Cooper, L.A.4
  • 52
    • 1642415959 scopus 로고    scopus 로고
    • Racial and ethnic differences in patient perceptions of bias and cultural competence in health care
    • Johnson, R. L., Saha, S., Arbelaez, J. J., Beach, M. C., & Cooper, L. A. (2004). Racial and ethnic differences in patient perceptions of bias and cultural competence in health care. Journal of General Internal Medicine, 19, 101-110.
    • (2004) Journal of General Internal Medicine , vol.19 , pp. 101-110
    • Johnson, R.L.1    Saha, S.2    Arbelaez, J.J.3    Beach, M.C.4    Cooper, L.A.5
  • 54
    • 0024637479 scopus 로고
    • Assessing the effects of physician-patient interactions on the outcomes of chronic disease
    • Kaplan, S. H., Greenfield, S., & Ware, J. E., Jr. (1989). Assessing the effects of physician-patient interactions on the outcomes of chronic disease. Medical Care, 27(Suppl.), S110-S127.
    • (1989) Medical Care , vol.27 , Issue.SUPPL.
    • Kaplan, S.H.1    Greenfield, S.2    Ware Jr., J.E.3
  • 55
    • 0345830477 scopus 로고    scopus 로고
    • Promoting patient participation in consultations: A randomised controlled trial to evaluate the effectiveness of three patient-focused interventions
    • Kidd, J., Marteau, T. M., Robinson, S., Ukoumunne, O. C., & Tydeman, C. (2004). Promoting patient participation in consultations: A randomised controlled trial to evaluate the effectiveness of three patient-focused interventions. Patient Education and Counseling, 52, 107-112.
    • (2004) Patient Education and Counseling , vol.52 , pp. 107-112
    • Kidd, J.1    Marteau, T.M.2    Robinson, S.3    Ukoumunne, O.C.4    Tydeman, C.5
  • 56
    • 84963420965 scopus 로고
    • Concordance between patients' information preferences and general practitioners' perceptions
    • Kindelan, K., & Kent, G. (1987). Concordance between patients' information preferences and general practitioners' perceptions. Psychology and Health, 1, 399-409.
    • (1987) Psychology and Health , vol.1 , pp. 399-409
    • Kindelan, K.1    Kent, G.2
  • 58
    • 0034125726 scopus 로고    scopus 로고
    • Are tailored health education materials always more effective than non-tailored materials?
    • Kreuter, M. W., Oswald, D. L., Bull, F. C., & Clark, E. M. (2000). Are tailored health education materials always more effective than non-tailored materials? Health Education Research, 15, 305-315.
    • (2000) Health Education Research , vol.15 , pp. 305-315
    • Kreuter, M.W.1    Oswald, D.L.2    Bull, F.C.3    Clark, E.M.4
  • 60
    • 0026340765 scopus 로고
    • Increasing patient knowledge, satisfaction, and involvement: Randomized trial of a communication intervention
    • Lewis, C. C., Pantell, R. H., & Sharp, L. (1991). Increasing patient knowledge, satisfaction, and involvement: Randomized trial of a communication intervention. Pediatrics, 88, 351-358.
    • (1991) Pediatrics , vol.88 , pp. 351-358
    • Lewis, C.C.1    Pantell, R.H.2    Sharp, L.3
  • 61
    • 33344461833 scopus 로고    scopus 로고
    • An integrative model of shared decision making in medical encounters
    • Makoul, G., & Clayman, M. L. (2005). An integrative model of shared decision making in medical encounters. Patient Education Counseling, 60, 301-312.
    • (2005) Patient Education Counseling , vol.60 , pp. 301-312
    • Makoul, G.1    Clayman, M.L.2
  • 62
    • 0029948476 scopus 로고    scopus 로고
    • Empowering the patient in the consultation: A pilot study
    • McCann, S., & Weinman, J. (1996). Empowering the patient in the consultation: A pilot study. Patient Education and Counseling, 27, 227-234.
    • (1996) Patient Education and Counseling , vol.27 , pp. 227-234
    • McCann, S.1    Weinman, J.2
  • 63
    • 0034309873 scopus 로고    scopus 로고
    • Patient-centredness: A conceptual framework and review of the empirical literature
    • Mead, N., & Bower, P. (2000). Patient-centredness: A conceptual framework and review of the empirical literature. Social Science and Medicine, 51, 1087-1110.
    • (2000) Social Science and Medicine , vol.51 , pp. 1087-1110
    • Mead, N.1    Bower, P.2
  • 64
    • 0034146233 scopus 로고    scopus 로고
    • Racial and ethnic differences in a patient survey: Patients' values, ratings, and reports regarding physician primary care performance in a large health maintenance organization
    • Murray-Garcia, J. L., Selby, J. V., Schmittdiel, J., Grumbach, K., & Quesenberry, C. P., Jr. (2000). Racial and ethnic differences in a patient survey: Patients' values, ratings, and reports regarding physician primary care performance in a large health maintenance organization. Medical Care, 38, 300-310.
    • (2000) Medical Care , vol.38 , pp. 300-310
    • Murray-Garcia, J.L.1    Selby, J.V.2    Schmittdiel, J.3    Grumbach, K.4    Quesenberry Jr., C.P.5
  • 65
    • 27144501112 scopus 로고    scopus 로고
    • What do we know about facilitating patient communication in the cancer care setting?
    • Parker, P. A., Davison, B. J., Tishelman, C., & Brundage, M. D. (2005). What do we know about facilitating patient communication in the cancer care setting? Psychooncology, 14, 848-858.
    • (2005) Psychooncology , vol.14 , pp. 848-858
    • Parker, P.A.1    Davison, B.J.2    Tishelman, C.3    Brundage, M.D.4
  • 67
    • 0032941538 scopus 로고    scopus 로고
    • A randomized clinical trial of outpatient comprehensive geriatric assessment coupled with an intervention to increase adherence to recommendations
    • Reuben, D. B., Frank, J. C., Hirsch, S. H., McGuigan, K. A., & Maly, R. C. (1999). A randomized clinical trial of outpatient comprehensive geriatric assessment coupled with an intervention to increase adherence to recommendations. Journal of the American Geriatrics Society, 47, 269-276.
    • (1999) Journal of the American Geriatrics Society , vol.47 , pp. 269-276
    • Reuben, D.B.1    Frank, J.C.2    Hirsch, S.H.3    McGuigan, K.A.4    Maly, R.C.5
  • 68
    • 0022346506 scopus 로고
    • Improving the efficiency of patients' comprehension monitoring: A way of increasing patients' participation in general practice consultations
    • Robinson, E. J., & Whitfield, M. J. (1985). Improving the efficiency of patients' comprehension monitoring: A way of increasing patients' participation in general practice consultations. Social Science and Medicine, 21, 915-919.
    • (1985) Social Science and Medicine , vol.21 , pp. 915-919
    • Robinson, E.J.1    Whitfield, M.J.2
  • 69
    • 0026355394 scopus 로고
    • Change in metabolic control and functional status after hospitalization: Impact of patient activation intervention in diabetic patients
    • Rost, K. M., Flavin, K. S., Cole, K., & McGill, J. B. (1991). Change in metabolic control and functional status after hospitalization: Impact of patient activation intervention in diabetic patients. Diabetes Care, 14, 881-889.
    • (1991) Diabetes Care , vol.14 , pp. 881-889
    • Rost, K.M.1    Flavin, K.S.2    Cole, K.3    McGill, J.B.4
  • 70
    • 0017637376 scopus 로고
    • Patient participation in the patient-provider interaction: The effects of patient question asking on the quality of interaction, satisfaction and compliance
    • Roter, D. L. (1977). Patient participation in the patient-provider interaction: The effects of patient question asking on the quality of interaction, satisfaction and compliance. Health Education Monographs, 5, 281-310.
    • (1977) Health Education Monographs , vol.5 , pp. 281-310
    • Roter, D.L.1
  • 71
    • 0028390365 scopus 로고
    • Validity of physician self-report in tracking patient education objectives
    • Roter, D. L., & Russell, N. K. (1994). Validity of physician self-report in tracking patient education objectives. Health Education Quarterly, 21, 27-38.
    • (1994) Health Education Quarterly , vol.21 , pp. 27-38
    • Roter, D.L.1    Russell, N.K.2
  • 72
    • 0642375945 scopus 로고    scopus 로고
    • Patient-physician relationships and racial disparities in the quality of health care
    • Saha, S., Arbelaez, J. J., & Cooper, L. A. (2003). Patient-physician relationships and racial disparities in the quality of health care. American Journal of Public Health, 93, 1713-1719.
    • (2003) American Journal of Public Health , vol.93 , pp. 1713-1719
    • Saha, S.1    Arbelaez, J.J.2    Cooper, L.A.3
  • 73
    • 0033542046 scopus 로고    scopus 로고
    • Patient-physician racial concordance and the perceived quality and use of health care
    • Saha, S., Komaromy, M., Koepsell, T. D., & Bindman, A. B. (1999). Patient-physician racial concordance and the perceived quality and use of health care. Archives of Internal Medicine, 159, 997-1004.
    • (1999) Archives of Internal Medicine , vol.159 , pp. 997-1004
    • Saha, S.1    Komaromy, M.2    Koepsell, T.D.3    Bindman, A.B.4
  • 75
    • 0026006609 scopus 로고
    • The patient's story: Integrating the patient- and physician-centered approaches to interviewing
    • Smith, R. C., & Hoppe, R. B. (1991). The patient's story: Integrating the patient- and physician-centered approaches to interviewing. Annals of Internal Medicine, 115, 470-477.
    • (1991) Annals of Internal Medicine , vol.115 , pp. 470-477
    • Smith, R.C.1    Hoppe, R.B.2
  • 76
    • 0039963553 scopus 로고
    • The process-outcome correlation problem and the uses of verbal interaction process coding
    • Stiles, W. B. (1993). The process-outcome correlation problem and the uses of verbal interaction process coding. Southern Communication Journal, 58, 91-102.
    • (1993) Southern Communication Journal , vol.58 , pp. 91-102
    • Stiles, W.B.1
  • 77
    • 0026953602 scopus 로고
    • Analyzing communication in medical consultations: Do behavioral measures correspond to patients' perceptions?
    • Street, R. L., Jr. (1992). Analyzing communication in medical consultations: Do behavioral measures correspond to patients' perceptions? Medical Care, 30, 976-988.
    • (1992) Medical Care , vol.30 , pp. 976-988
    • Street Jr., R.L.1
  • 78
    • 0040556576 scopus 로고
    • Analyzing messages and their outcomes: Questionable assumptions, possible solutions
    • Street, R. L., Jr. (1993). Analyzing messages and their outcomes: Questionable assumptions, possible solutions. Southern Communication Journal, 58, 85-90.
    • (1993) Southern Communication Journal , vol.58 , pp. 85-90
    • Street Jr., R.L.1
  • 79
    • 0002730231 scopus 로고    scopus 로고
    • Active patients as powerful communicators
    • W. P. Robinson & H. Giles (Eds.). Chichester, UK: Wiley
    • Street, R. L., Jr. (2001). Active patients as powerful communicators. In W. P. Robinson & H. Giles (Eds.), The new handbook of language and social psychology (pp. 541-560). Chichester, UK: Wiley.
    • (2001) The New Handbook of Language and Social Psychology , pp. 541-560
    • Street Jr., R.L.1
  • 80
    • 18844423014 scopus 로고    scopus 로고
    • Communication in medical encounters: An ecological perspective
    • T. L. Thompson, A. M. Dorsey, K. I. Miller, & R. Parrott (Eds.). Mahwah, NJ: Lawrence Erlbaum Associates, Inc.
    • Street, R. L., Jr. (2003). Communication in medical encounters: An ecological perspective. In T. L. Thompson, A. M. Dorsey, K. I. Miller, & R. Parrott (Eds.), Handbook of health communication (pp. 63-89). Mahwah, NJ: Lawrence Erlbaum Associates, Inc.
    • (2003) Handbook of Health Communication , pp. 63-89
    • Street Jr., R.L.1
  • 83
    • 0025033148 scopus 로고
    • Patient-oriented interventions to improve communication in a medical office visit
    • Thompson, S. C., Nanni, C., & Schwankovsky, L. (1990). Patient-oriented interventions to improve communication in a medical office visit. Health Psychology, 9, 390-404.
    • (1990) Health Psychology , vol.9 , pp. 390-404
    • Thompson, S.C.1    Nanni, C.2    Schwankovsky, L.3
  • 84
    • 0029070923 scopus 로고
    • Patient expectations: What do primary care patients want from the GP and how far does meeting expectations affect patient satisfaction?
    • Williams, S., Weinman, J., Dale, J., & Newman, S. (1995). Patient expectations: What do primary care patients want from the GP and how far does meeting expectations affect patient satisfaction? Family Practice, 12, 193-201.
    • (1995) Family Practice , vol.12 , pp. 193-201
    • Williams, S.1    Weinman, J.2    Dale, J.3    Newman, S.4


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.