SCOPUS 정보 검색 플랫폼

Volumn 11, Issue 1, 2006, Pages 39-49

Using canned messages in virtual reference communication

a UNIVERSITY OF ILLINOIS AT URBANA CHAMPAIGN (United States)

Author keywords

Canned messages; Chat reference; Digital reference; E mail reference; Pre formatted messages; Reference communication; Reference interview; Reference service; Remote reference; Scripted messages; Service practices; Virtual reference

Indexed keywords

EID: 33749623099 PISSN: 10875301 EISSN: 15404749 Source Type: Journal
DOI: 10.1300/J136v11n01_04 Document Type: Review

Times cited : (6)

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* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.